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Compare Phreesia and Salesforce Health Cloud 
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At a Glance
Market Segments
Small-Business (54.8% of reviews)
Enterprise (46.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Phreesia
Star Rating
(43)4.1 out of 5
Market Segments
Small-Business (54.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about PhreesiaSalesforce Health Cloud
Star Rating
(35)3.8 out of 5
Market Segments
Enterprise (46.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Salesforce Health CloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Health Cloud excels in Patient Case Management with a score of 9.0, highlighting its robust capabilities in tracking patient interactions and outcomes, while Phreesia also performs well in this area but does not match the same level of detail.
- Reviewers mention that Phreesia shines in Patient Check-in and Payment Collection, scoring 8.6 and 9.1 respectively, making it a preferred choice for practices looking to streamline these processes, whereas Salesforce Health Cloud's features in these areas are less emphasized.
- G2 users indicate that Salesforce Health Cloud has a strong focus on EHR Integration, scoring 9.7, which is crucial for larger enterprises needing seamless data flow, while Phreesia, although effective, does not provide the same depth of integration.
- Users on G2 highlight that Phreesia's Patient Portal received a high score of 9.7, with reviewers appreciating its user-friendly interface and accessibility, whereas Salesforce Health Cloud's portal features are noted to be less intuitive.
- Reviewers mention that Salesforce Health Cloud's Quality of Support is rated at 7.8, which some users find lacking compared to Phreesia's higher score of 8.2, indicating a more responsive support system for Phreesia users.
- Users say that Phreesia's Digital Intake Forms and Workflow Management, both scoring 9.6, are particularly praised for their efficiency and ease of use, while Salesforce Health Cloud's offerings in these areas are perceived as more complex and less user-friendly.
Pricing
Entry-Level Pricing
Phreesia
No pricing availableSalesforce Health Cloud
No pricing availableFree Trial
Phreesia
No trial information availableSalesforce Health Cloud
No trial information availableRatings
Meets Requirements
8.2
38
7.9
21
Ease of Use
8.2
38
7.7
22
Ease of Setup
8.3
29
6.9
7
Ease of Admin
8.5
27
7.4
7
Quality of Support
8.4
37
7.8
20
Has the product been a good partner in doing business?
8.7
27
8.8
8
Product Direction (% positive)
8.4
36
7.9
22
Features by Category
Interoperability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Information Flow
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Patient Experience
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Clinical
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Financial
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Convenience
8.7
15
Not enough data
9.2
16
Not enough data
8.5
16
Not enough data
8.8
16
Not enough data
8.9
15
Not enough data
Administration
9.3
16
Not enough data
9.8
16
Not enough data
9.1
16
Not enough data
8.9
14
Not enough data
8.6
11
Not enough data
9.8
15
Not enough data
Patient-Centered Functions
9.6
9
Not enough data
9.7
10
|
Verified
Not enough data
9.8
7
|
Verified
Not enough data
9.6
8
|
Verified
Not enough data
Feature Not Available
Not enough data
Operations
9.7
12
|
Verified
Not enough data
9.7
11
|
Verified
Not enough data
9.2
11
|
Verified
Not enough data
9.7
10
|
Verified
Not enough data
9.8
8
|
Verified
Not enough data
9.4
8
|
Verified
Not enough data
9.8
7
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Medical Billing
Not enough data
Not enough data
Categories
Categories
Shared Categories
Phreesia and Salesforce Health Cloud are categorized as Patient Engagement
Unique Categories
Phreesia is categorized as Patient Intake, Patient Scheduling, Medical Billing, and Revenue Cycle Management
Salesforce Health Cloud is categorized as Patient Relationship Management (PRM) and Interactive Patient Care Systems (IPC)
Reviews
Reviewers' Company Size
Phreesia
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Health Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
47.6%
Medical Practice
33.3%
Health, Wellness and Fitness
14.3%
Human Resources
2.4%
Accounting
2.4%
Other
0.0%
Hospital & Health Care
65.6%
Health, Wellness and Fitness
9.4%
Computer Software
9.4%
Information Technology and Services
6.3%
Marketing and Advertising
3.1%
Other
6.3%
Discussions
What is patient intake software?
1 Comment
KU
Usually a browser-based portal that uses an encrypted connection to your practice's EHR software, and can push discrete data to your database - basically...Read more
Phreesia has no more discussions with answers
Salesforce Health Cloud has no discussions with answers
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