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Compare Phreesia and eClinicalWorks 
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At a Glance
Market Segments
Small-Business (54.8% of reviews)
Small-Business (53.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Phreesia
Star Rating
(43)4.1 out of 5
Market Segments
Small-Business (54.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about PhreesiaeClinicalWorks
Star Rating
(150)3.7 out of 5
Market Segments
Small-Business (53.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that eClinicalWorks has a lower star rating of 3.6 compared to Phreesia's 4.0, indicating that Phreesia may offer a more favorable overall user experience.
- Reviewers mention that eClinicalWorks struggles with ease of setup, scoring only 6.7, while Phreesia excels with a score of 8.0, making it a more user-friendly option for new implementations.
- G2 users highlight that Phreesia's patient-centered functions, such as Patient Feedback Management and Patient Portal, score significantly higher (9.6 and 9.7 respectively) compared to eClinicalWorks (8.2 and 7.7), suggesting a stronger focus on enhancing patient engagement.
- Users on G2 report that eClinicalWorks has a lower quality of support rating (6.7) compared to Phreesia (8.2), which may impact user satisfaction and the ability to resolve issues quickly.
- Reviewers mention that Phreesia shines in operational management, particularly in Workflow Management and Digital Intake Forms, both scoring 9.6, while eClinicalWorks lags behind with an 8.0 and 7.6 respectively, indicating a more streamlined process with Phreesia.
- Users say that eClinicalWorks has a strong score in ePHI Storage (7.8), but Phreesia outperforms in HIPAA Compliance with a score of 9.7, emphasizing its commitment to data security and regulatory adherence.
Pricing
Entry-Level Pricing
Phreesia
No pricing availableeClinicalWorks
No pricing availableFree Trial
Phreesia
No trial information availableeClinicalWorks
No trial information availableRatings
Meets Requirements
8.2
38
7.8
119
Ease of Use
8.2
38
7.6
121
Ease of Setup
8.3
29
6.9
37
Ease of Admin
8.5
27
7.3
35
Quality of Support
8.4
37
6.8
114
Has the product been a good partner in doing business?
8.7
27
7.2
31
Product Direction (% positive)
8.4
36
6.6
122
Features by Category
Data Management
Not enough data
8.7
14
Not enough data
8.8
15
Not enough data
8.9
15
Care Management
Not enough data
8.6
15
Not enough data
8.3
14
Not enough data
8.8
14
Agentic AI - Population Health Management
Not enough data
Not enough data
Clinical
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Financial
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Clinical Workflow Management
Not enough data
8.7
28
Not enough data
8.6
23
Not enough data
8.3
25
Not enough data
7.7
28
Patient Health Information Management
Not enough data
8.0
24
Not enough data
7.6
24
Not enough data
7.6
27
Agentic AI - EHR
Not enough data
Not enough data
Patient Convenience
8.7
15
Not enough data
9.2
16
Not enough data
8.5
16
Not enough data
8.8
16
Not enough data
8.9
15
Not enough data
Administration
9.3
16
Not enough data
9.8
16
Not enough data
9.1
16
Not enough data
8.9
14
Not enough data
8.6
11
Not enough data
9.8
15
Not enough data
Patient-Centered Functions
9.6
9
7.5
17
9.7
10
|
Verified
8.4
18
9.8
7
|
Verified
8.1
13
|
Verified
9.6
8
|
Verified
8.3
13
|
Verified
Feature Not Available
Feature Not Available
Operations
9.7
12
|
Verified
8.1
21
|
Verified
9.7
11
|
Verified
7.9
21
|
Verified
9.2
11
|
Verified
7.8
17
|
Verified
9.7
10
|
Verified
8.3
18
|
Verified
9.8
8
|
Verified
8.8
11
|
Verified
9.4
8
|
Verified
8.8
12
|
Verified
9.8
7
8.3
10
Generative AI
Not enough data
Not enough data
Operations Management
Not enough data
8.1
12
Not enough data
8.9
12
Not enough data
8.1
13
Not enough data
8.9
11
Added Efficiencies
Not enough data
7.7
11
Not enough data
8.3
13
Not enough data
8.8
12
Not enough data
9.2
14
Agentic AI - Medical Billing
Not enough data
Not enough data
Categories
Categories
Shared Categories
Phreesia and eClinicalWorks are categorized as Patient Engagement
Unique Categories
Phreesia is categorized as Patient Intake, Patient Scheduling, Medical Billing, and Revenue Cycle Management
Reviews
Reviewers' Company Size
Phreesia
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
eClinicalWorks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
47.6%
Medical Practice
33.3%
Health, Wellness and Fitness
14.3%
Human Resources
2.4%
Accounting
2.4%
Other
0.0%
Hospital & Health Care
55.0%
Medical Practice
24.2%
Health, Wellness and Fitness
8.1%
Information Technology and Services
2.0%
Mental Health Care
1.3%
Other
9.4%
Alternatives
Discussions
What is patient intake software?
1 Comment
KU
Usually a browser-based portal that uses an encrypted connection to your practice's EHR software, and can push discrete data to your database - basically...Read more
Phreesia has no more discussions with answers
eClinicalWorks has no discussions with answers
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