# Phrase, Smartcat vs Smartling Comparison

| | Phrase | Smartcat | Smartling | 
|---|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.6 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 1,278 | 132 | 703 | 
| **Largest Market Segment** | Small-Business (60.1% of reviews) | Small-Business (83.1% of reviews) | Small-Business (47.3% of reviews) | 
| **Entry Level Price** | Contact Us | Starting at $1,200.00 Per Year | Free Per Year | 

---
## Top Pros & Cons

### Phrase

Pros:
- Ease of Use (114 reviews)
- Intuitive (58 reviews)

Cons:
- Translation Issues (41 reviews)
- Interface Issues (23 reviews)

### Smartcat

Pros:
- Ease of Use (4 reviews)
- Customer Support (2 reviews)

Cons:
- Missing Features (1 reviews)
- Process Inefficiency (1 reviews)

### Smartling

Pros:
- Ease of Use (169 reviews)
- Features (64 reviews)

Cons:
- Translation Issues (67 reviews)
- Difficult Navigation (27 reviews)

---
## Ratings Comparison
| Rating | Phrase | Smartcat | Smartling | 
|---|---|---|---|
  | **Meets Requirements** | 8.8 (1037 reviews) | 9.0 (100 reviews) | 8.8 (579 reviews) | 
  | **Ease of Use** | 9.0 (1063 reviews) | 9.4 (102 reviews) | 8.6 (590 reviews) | 
  | **Ease of Setup** | 8.8 (514 reviews) | 9.6 (46 reviews) | 8.7 (411 reviews) | 
  | **Ease of Admin** | 8.7 (372 reviews) | 9.0 (32 reviews) | 8.4 (213 reviews) | 
  | **Quality of Support** | 8.9 (828 reviews) | 8.7 (93 reviews) | 9.0 (528 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (344 reviews) | 9.0 (32 reviews) | 9.1 (213 reviews) | 
  | **Product Direction (% positive)** | 8.5 (990 reviews) | 8.6 (98 reviews) | 8.2 (561 reviews) | 

---
## Pricing

### Phrase

#### Entry-Level Pricing

Plan: LSP plan: Business

Price: Contact Us

Description: For robust localization teams managing complex workflows with integrations.

Key Features:
- Unlimited TMS seats
- 150 Strings seats
- Access to all Phrase products

[Browse all 7 editions](https://www.g2.com/products/phrase-phrase/pricing)

#### Free Trial

Yes

### Smartcat

#### Entry-Level Pricing

Plan: Basic

Price: Starting at $1,200.00 Per Year

Description: For independent creators and small companies


Key Features:
- Unlimited Users
- 1 Workspace
- 1 Collaborative Workspaces 

[Browse all 2 editions](https://www.g2.com/products/smartcat/pricing)

#### Free Trial

Yes

### Smartling

#### Entry-Level Pricing

Plan: Core

Price: Free Per Year

Description: Best fit for teams looking to translate small-scale basic projects such as business documents, etc. For a full list of features, please visit https://www.smartling.com/plans/

Key Features:
- Professional Language Services	
- Unlimited Projects	
- Visual Context

[Browse all 2 editions](https://www.g2.com/products/smartling/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Software Localization Tools

| Product | Score | Reviews |
|---|---|---|
| **Phrase** | 8.5/10 | 152 |
| **Smartcat** | 9.4/10 | 16 |
| **Smartling** | N/A | N/A |

#### Collaboration

| Feature | Phrase | Smartcat | Smartling | 
|---|---|---|---|
| **Term Management** | 8.4 (132 reviews) | 9.0 (13 reviews) | Not enough data | 
| **Translation Tracking** | 8.7 (140 reviews) | 9.4 (15 reviews) | Not enough data | 
| **Workflow Management** | 8.5 (131 reviews) | 9.4 (14 reviews) | Not enough data | 

#### Automation

| Feature | Phrase | Smartcat | Smartling | 
|---|---|---|---|
| **Translation Memory** | 8.6 (137 reviews) | 9.4 (16 reviews) | Not enough data | 
| **Quality Checks** | 8.1 (130 reviews) | 9.4 (16 reviews) | Not enough data | 
| **Continuous Translation** | 8.4 (133 reviews) | 9.7 (16 reviews) | Not enough data | 

### Website Translation Tools

| Product | Score | Reviews |
|---|---|---|
| **Phrase** | 9.9/10 | 6 |
| **Smartcat** | 7.9/10 | 13 |
| **Smartling** | 7.2/10 | 227 |

#### Translation Support

| Feature | Phrase | Smartcat | Smartling | 
|---|---|---|---|
| **Automated Translation** | 10.0 (5 reviews) | 8.1 (12 reviews) | 7.6 (202 reviews) | 
| **Workflows** | Not enough data | 8.6 (12 reviews) | 8.5 (205 reviews) | 
| **Glossary** | 9.7 (5 reviews) | 7.9 (13 reviews) | 8.0 (199 reviews) | 
| **Image Translation** | Not enough data | 8.0 (11 reviews) | 7.1 (173 reviews) | 
| **Traffic Analysis** | Not enough data | 8.0 (10 reviews) | 6.8 (156 reviews) | 

#### Visitor Customization 

| Feature | Phrase | Smartcat | Smartling | 
|---|---|---|---|
| **Widgets** | Not enough data | Feature Not Available | 6.9 (154 reviews) | 
| **Language-Based Domains** | Not enough data | 8.1 (9 reviews) | 7.2 (158 reviews) | 
| **Preferred Language Detection** | Not enough data | 7.8 (10 reviews) | 7.3 (156 reviews) | 
| **Personalized Content** | Not enough data | Feature Not Available | 7.1 (156 reviews) | 

#### Generative AI

| Feature | Phrase | Smartcat | Smartling | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | 7.8 (6 reviews) | 6.4 (88 reviews) | 
| **AI Text-to-Speech** | Not enough data | 7.2 (6 reviews) | 6.0 (85 reviews) | 

### Machine Translation

| Product | Score | Reviews |
|---|---|---|
| **Phrase** | 7.0/10 | 120 |
| **Smartcat** | N/A | N/A |
| **Smartling** | N/A | N/A |

#### Translation Options

| Feature | Phrase | Smartcat | Smartling | 
|---|---|---|---|
| **Direct Text Translation** | 8.3 (113 reviews) | Not enough data | Not enough data | 
| **Document Translation** | 8.5 (115 reviews) | Not enough data | Not enough data | 
| **Real-time Translation** | 7.5 (107 reviews) | Not enough data | Not enough data | 
| **Batch Translation** | 7.8 (109 reviews) | Not enough data | Not enough data | 
| **Auto-Detect Language** | 7.3 (109 reviews) | Not enough data | Not enough data | 
| **Customer Service Focused** | 7.2 (100 reviews) | Not enough data | Not enough data | 
| **Machine + Human Translation** | 8.6 (113 reviews) | Not enough data | Not enough data | 

#### Offering Type

| Feature | Phrase | Smartcat | Smartling | 
|---|---|---|---|
| **Browser Application** | 8.4 (105 reviews) | Not enough data | Not enough data | 
| **Downloadable Software** | Feature Not Available | Not enough data | Not enough data | 
| **Pay-Per-Use** | Feature Not Available | Not enough data | Not enough data | 
| **Free Offering** | 6.7 (100 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Phrase | Smartcat | Smartling | 
|---|---|---|---|
| **AI Text Generation** | 5.6 (53 reviews) | Not enough data | Not enough data | 
| **AI Text-to-Speech** | 5.4 (51 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | 5.5 (51 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Machine Translation

| Feature | Phrase | Smartcat | Smartling | 
|---|---|---|---|
| **Autonomous Task Execution** | 5.7 (16 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 5.3 (16 reviews) | Not enough data | Not enough data | 

### Translation Management

| Product | Score | Reviews |
|---|---|---|
| **Phrase** | 7.6/10 | 472 |
| **Smartcat** | 8.9/10 | 44 |
| **Smartling** | 8.3/10 | 357 |

#### Client Tools

| Feature | Phrase | Smartcat | Smartling | 
|---|---|---|---|
| **Billing and Invoicing** | Feature Not Available | 8.5 (34 reviews) ✓ Verified | 8.3 (215 reviews) | 
| **Client Portal** | 7.9 (266 reviews) ✓ Verified | 9.2 (26 reviews) ✓ Verified | 8.4 (234 reviews) | 
| **Client Management** | 7.7 (268 reviews) ✓ Verified | 8.9 (27 reviews) | 8.5 (226 reviews) | 
| **Resource Management** | 8.1 (336 reviews) | 9.0 (36 reviews) | 8.5 (244 reviews) ✓ Verified | 

#### Translation Tools

| Feature | Phrase | Smartcat | Smartling | 
|---|---|---|---|
| **Computer-Assisted Translation** | 8.5 (400 reviews) ✓ Verified | 9.2 (40 reviews) ✓ Verified | 8.5 (291 reviews) ✓ Verified | 
| **Glossary** | 8.4 (401 reviews) ✓ Verified | 8.7 (37 reviews) ✓ Verified | 8.7 (289 reviews) ✓ Verified | 
| **User Permissions** | 8.4 (378 reviews) ✓ Verified | 9.1 (32 reviews) ✓ Verified | 8.5 (262 reviews) ✓ Verified | 
| **Task Delegation** | 8.4 (365 reviews) ✓ Verified | 9.0 (34 reviews) ✓ Verified | 8.4 (258 reviews) ✓ Verified | 
| **Comments and/or Mentions** | 8.3 (375 reviews) ✓ Verified | 8.8 (37 reviews) ✓ Verified | 8.5 (283 reviews) ✓ Verified | 
| **Quality Assurance** | 8.1 (391 reviews) ✓ Verified | 8.8 (36 reviews) ✓ Verified | 8.4 (286 reviews) ✓ Verified | 

#### Generative AI

| Feature | Phrase | Smartcat | Smartling | 
|---|---|---|---|
| **AI Text Generation** | 7.0 (134 reviews) | 8.7 (9 reviews) | 7.3 (144 reviews) | 

#### Agentic AI - Translation Management

| Feature | Phrase | Smartcat | Smartling | 
|---|---|---|---|
| **Multi-step Planning** | 4.9 (28 reviews) | Not enough data | 7.8 (99 reviews) | 
| **Decision Making** | 5.4 (28 reviews) | Not enough data | 8.0 (101 reviews) | 

### Computer-Assisted Translation

| Product | Score | Reviews |
|---|---|---|
| **Phrase** | 7.6/10 | 563 |
| **Smartcat** | 8.6/10 | 44 |
| **Smartling** | N/A | N/A |

#### Translation Memory

| Feature | Phrase | Smartcat | Smartling | 
|---|---|---|---|
| **Custom Translation Memory** | 8.5 (506 reviews) | 9.4 (37 reviews) | Not enough data | 
| **Built-in Translation Memory** | Feature Not Available | 8.8 (11 reviews) | Not enough data | 

#### Machine Translation

| Feature | Phrase | Smartcat | Smartling | 
|---|---|---|---|
| **Neural Machine Translation** | 7.8 (441 reviews) | 9.1 (31 reviews) | Not enough data | 
| **Statistical Machine Translation** | Feature Not Available | 9.5 (22 reviews) | Not enough data | 

#### Translation Options

| Feature | Phrase | Smartcat | Smartling | 
|---|---|---|---|
| **Image Translation** | Feature Not Available | 7.7 (22 reviews) | Not enough data | 
| **Collaborative Translation** | 8.1 (435 reviews) | 9.4 (36 reviews) | Not enough data | 

#### Generative AI

| Feature | Phrase | Smartcat | Smartling | 
|---|---|---|---|
| **AI Text Generation** | 6.9 (195 reviews) | 8.0 (9 reviews) | Not enough data | 
| **AI Text Summarization** | 6.5 (191 reviews) | 7.2 (9 reviews) | Not enough data | 

### Video Translation

| Product | Score | Reviews |
|---|---|---|
| **Phrase** | N/A | N/A |
| **Smartcat** | N/A | N/A |
| **Smartling** | N/A | N/A |

#### Voice cloning - Voice Dubbing

| Feature | Phrase | Smartcat | Smartling | 
|---|---|---|---|
| **Natural Quality** | Not enough data | Not enough data | Not enough data | 
| **Compatibility** | Not enough data | Not enough data | Not enough data | 
| **Voice Modification** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Video Translation

| Feature | Phrase | Smartcat | Smartling | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 

#### Real-time preview - Voice Dubbing

| Feature | Phrase | Smartcat | Smartling | 
|---|---|---|---|
| **Modified Voice Preview** | Not enough data | Not enough data | Not enough data | 

#### Security and Privacy - Voice Dubbing

| Feature | Phrase | Smartcat | Smartling | 
|---|---|---|---|
| **Encryption** | Not enough data | Not enough data | Not enough data | 
| **Secure Collaboration** | Not enough data | Not enough data | Not enough data | 

#### Output - Voice Dubbing

| Feature | Phrase | Smartcat | Smartling | 
|---|---|---|---|
| **API** | Not enough data | Not enough data | Not enough data | 
| **Sharing** | Not enough data | Not enough data | Not enough data | 
| **Language Variety** | Not enough data | Not enough data | Not enough data | 

### Machine Learning

| Product | Score | Reviews |
|---|---|---|
| **Phrase** | N/A | N/A |
| **Smartcat** | N/A | N/A |
| **Smartling** | N/A | N/A |

#### Integration - Machine Learning

| Feature | Phrase | Smartcat | Smartling | 
|---|---|---|---|
| **Integration** | Feature Not Available | Not enough data | Not enough data | 

#### Learning - Machine Learning

| Feature | Phrase | Smartcat | Smartling | 
|---|---|---|---|
| **Training Data** | Not enough data | Not enough data | Not enough data | 
| **Actionable Insights** | Not enough data | Not enough data | Not enough data | 
| **Algorithm** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Translation Management Software](https://www.g2.com/categories/translation-management), [Website Translation Tools](https://www.g2.com/categories/website-translation-tools)

**Unique to Phrase (5):** [Machine Translation Software](https://www.g2.com/categories/machine-translation), [Video Translation Software](https://www.g2.com/categories/video-translation-software), [Software Localization Tools](https://www.g2.com/categories/software-localization-tools), [Computer-Assisted Translation Software](https://www.g2.com/categories/computer-assisted-translation), [Machine Learning Software](https://www.g2.com/categories/machine-learning)

**Unique to Smartcat (2):** [Software Localization Tools](https://www.g2.com/categories/software-localization-tools), [Computer-Assisted Translation Software](https://www.g2.com/categories/computer-assisted-translation)



---
## Reviewer Demographics

### By Company Size

| Segment | Phrase | Smartcat | Smartling | 
|---|---|---|---|
| **Small-Business** | 60.1% | 83.1% | 47.3% | 
| **Mid-Market** | 26.8% | 10.0% | 29.9% | 
| **Enterprise** | 13.0% | 6.9% | 22.7% | 

### By Industry

#### Phrase

- **Translation and Localization:** 39.6%
- **Computer Software:** 8.3%
- **Information Technology and Services:** 6.1%
- **Higher Education:** 3.6%
- **Automotive:** 2.1%
- **Leisure, Travel & Tourism:** 1.9%
- **Financial Services:** 1.9%
- **Internet:** 1.7%
- **Health, Wellness and Fitness:** 1.7%
- **Retail:** 1.5%
- **Other:** 31.5%

#### Smartcat

- **Translation and Localization:** 49.6%
- **Professional Training & Coaching:** 3.8%
- **Computer Software:** 3.1%
- **Information Technology and Services:** 3.1%
- **Accounting:** 2.3%
- **Computer Games:** 2.3%
- **Education Management:** 2.3%
- **Hospital & Health Care:** 2.3%
- **Leisure, Travel & Tourism:** 2.3%
- **Electrical/Electronic Manufacturing:** 1.5%
- **Other:** 27.5%

#### Smartling

- **Translation and Localization:** 35.7%
- **Computer Software:** 11.7%
- **Information Technology and Services:** 9.5%
- **Financial Services:** 4.1%
- **Marketing and Advertising:** 3.7%
- **Internet:** 3.3%
- **Leisure, Travel & Tourism:** 1.9%
- **Retail:** 1.7%
- **Telecommunications:** 1.6%
- **Computer & Network Security:** 1.6%
- **Other:** 25.3%

---
## Alternatives

### Alternatives to Phrase

- [Lokalise](https://www.g2.com/products/lokalise/reviews) — 4.7/5 stars (758 reviews)
- [Transifex](https://www.g2.com/products/transifex/reviews) — 4.2/5 stars (722 reviews)
- [Crowdin](https://www.g2.com/products/crowdin/reviews) — 4.4/5 stars (687 reviews)
- [memoQ](https://www.g2.com/products/memoq/reviews) — 4.5/5 stars (127 reviews)
- [XTM Cloud](https://www.g2.com/products/xtm-cloud/reviews) — 4.3/5 stars (142 reviews)
- [Weglot](https://www.g2.com/products/weglot/reviews) — 4.7/5 stars (696 reviews)
- [Murf.ai](https://www.g2.com/products/murf-ai/reviews) — 4.7/5 stars (1412 reviews)
- [HeyGen](https://www.g2.com/products/heygen/reviews) — 4.8/5 stars (1693 reviews)
- [Google Translate](https://www.g2.com/products/google-translate/reviews) — 4.6/5 stars (566 reviews)
- [Gemini Enterprise Agent Platform](https://www.g2.com/products/gemini-enterprise-agent-platform/reviews) — 4.3/5 stars (657 reviews)

### Alternatives to Smartcat

- [Lokalise](https://www.g2.com/products/lokalise/reviews) — 4.7/5 stars (758 reviews)
- [Crowdin](https://www.g2.com/products/crowdin/reviews) — 4.4/5 stars (687 reviews)
- [memoQ](https://www.g2.com/products/memoq/reviews) — 4.5/5 stars (127 reviews)
- [Transifex](https://www.g2.com/products/transifex/reviews) — 4.2/5 stars (722 reviews)
- [Weglot](https://www.g2.com/products/weglot/reviews) — 4.7/5 stars (696 reviews)
- [Murf.ai](https://www.g2.com/products/murf-ai/reviews) — 4.7/5 stars (1412 reviews)
- [HeyGen](https://www.g2.com/products/heygen/reviews) — 4.8/5 stars (1693 reviews)
- [Webflow](https://www.g2.com/products/webflow/reviews) — 4.4/5 stars (993 reviews)
- [AKOOL](https://www.g2.com/products/akool/reviews) — 4.8/5 stars (554 reviews)
- [Google Cloud Translation API](https://www.g2.com/products/google-cloud-translation-api/reviews) — 4.4/5 stars (329 reviews)

### Alternatives to Smartling

- [Lokalise](https://www.g2.com/products/lokalise/reviews) — 4.7/5 stars (758 reviews)
- [Transifex](https://www.g2.com/products/transifex/reviews) — 4.2/5 stars (722 reviews)
- [Crowdin](https://www.g2.com/products/crowdin/reviews) — 4.4/5 stars (687 reviews)
- [Weglot](https://www.g2.com/products/weglot/reviews) — 4.7/5 stars (696 reviews)
- [GlobalLink](https://www.g2.com/products/globallink/reviews) — 4.5/5 stars (186 reviews)
- [POEditor](https://www.g2.com/products/poeditor/reviews) — 4.5/5 stars (91 reviews)
- [Localize](https://www.g2.com/products/localize/reviews) — 4.6/5 stars (108 reviews)
- [MotionPoint](https://www.g2.com/products/motionpoint/reviews) — 4.6/5 stars (27 reviews)
- [Google Cloud Translation API](https://www.g2.com/products/google-cloud-translation-api/reviews) — 4.4/5 stars (329 reviews)
- [XTM Cloud](https://www.g2.com/products/xtm-cloud/reviews) — 4.3/5 stars (142 reviews)

---
## Top Discussions

### Phrase

- Title: [Is there a chance to an option that enable linguists to create and use their own TB?](https://www.g2.com/discussions/31866-is-there-a-chance-to-an-option-that-enable-linguists-to-create-and-use-their-own-tb) — 2 comments, 1 upvote
  > **Top comment:** "That's a great question, Nasser, thank you for asking.

Linguists, even in the current set-up, can enable their own resources, including the TBs, if they..."
- Title: [How do I edit a project save?](https://www.g2.com/discussions/how-do-i-edit-a-project-save) — 1 comment, 1 upvote
  > **Top comment:** "Hi Sancley, it is possible to edit a project, even after it has been created and saved. If you would like to edit the project settings, just use the 'Edit'..."

### Smartcat

- Title: [How do they dare simply take the user's money?](https://www.g2.com/discussions/how-do-they-dare-simply-take-the-user-s-money) — 3 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Smartcat is a translation services platform that allows customers to make translation orders and make payments for the completed orders. The actual..."
- Title: [DeepL predictive API](https://www.g2.com/discussions/12352-deepl-predictive-api) — 2 comments, 2 upvotes
  > **Top comment:** "Hi Claudia! We’re sorry for replying late. Users can use DeepL engine provided by Smartcat, with no extra options. You can choose one when creating a project..."
- Title: [Do you plan to improve communication with the department in charge of API integrations, or is this not in the works?](https://www.g2.com/discussions/35000-do-you-plan-to-improve-communication-with-the-department-in-charge-of-api-integrations-or-is-this-not-in-the-works) — 1 comment, 1 upvote
  > **Top comment:** "Thank you for your feedback!  We are working to improve the responsiveness of each team every day. For our customers on paid plans, we are ready to guarantee..."
- Title: [What is the best way to improve the search ranking of my personal account?](https://www.g2.com/discussions/what-is-the-best-way-to-improve-the-search-ranking-of-my-personal-account) — 1 comment, 2 upvotes *(includes official response)*
  > **Top comment:** "Hi Aleksandr, thank you for asking! There are a few pieces of advice we suggest you to follow to improve your ranking: 1) Pass tests on our platform. 2)..."

### Smartling

- Title: [How can I upload glossaries from other projects and/or platforms into the Smartling TM?](https://www.g2.com/discussions/27448-how-can-i-upload-glossaries-from-other-projects-and-or-platforms-into-the-smartling-tm) — 1 comment
  > **Top comment:** "They need to be in the format of the template but you should be able to do that near the linguistic assets once you are in that menu "
- Title: [Can the software/service be validated?](https://www.g2.com/discussions/24358-can-the-software-service-be-validated) — 1 comment, 1 upvote
  > **Top comment:** "Hi Rafael —Smartling supports translation review, QA, etc. via a 'validation' step within a translation workflow.

We also have a number of compliance..."
- Title: [Who are your translators?](https://www.g2.com/discussions/language-services-faq-bf8ca85a-c073-4601-b7a5-098db525996d) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Smartling collaborates with a team of highly curated professional linguists that are located in the country of the languages they service. The linguists are..."
- Title: [What languages do you translate into?](https://www.g2.com/discussions/language-services-faq-b3a4fb2c-04f2-4f58-9a3b-0139d5002dec) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Smartling offers translation services in all specialties (e.g. legal, technical, marketing, life sciences) across 150+ languages."
- Title: [Do you offer any service level guarantees?](https://www.g2.com/discussions/language-services-faq-a3853011-6306-4e47-b27d-78991370fa18) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, Smartling offers customers various language services plans, based on a committed services spend. Within these plans we offer industry-leading service..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/phrase-phrase-vs-smartcat-vs-smartling)