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Compare Photos and SmugMug 
Featured Products
At a Glance
Market Segments
Small-Business (66.4% of reviews)
Small-Business (59.0% of reviews)
Entry-Level Pricing
No pricing available
$45.00 1 Subscription Per Month
Photos
Star Rating
(797)4.5 out of 5
Market Segments
Small-Business (66.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about PhotosSmugMug
Star Rating
(39)4.2 out of 5
Market Segments
Small-Business (59.0% of reviews)
Pros & Cons
Entry-Level Pricing
$45.00 1 Subscription Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Photos excels in overall user satisfaction, boasting a significantly higher G2 Score compared to SmugMug. This indicates that users find Photos to be a more reliable and enjoyable tool for managing their photo collections.
- Users say that Photos offers an incredibly intuitive setup process, making it easy for newcomers to get started. One user highlighted how they were impressed by the quick implementation, which encouraged them to continue using the app, while SmugMug's setup process has been noted as less straightforward.
- Reviewers mention that Photos provides a seamless experience for sharing videos, with one user praising its speed and quality when using AirDrop. In contrast, while SmugMug is appreciated for its photo display and selling capabilities, it lacks the same level of user feedback regarding video management.
- According to verified reviews, Photos shines in ease of use, with users frequently noting its user-friendly interface and the ability to manage and organize galleries effortlessly. SmugMug, while also rated positively, does not match the same level of ease reported by Photos users.
- Users highlight that SmugMug is particularly valued for its photo storage and management features, with some praising its speed and support. However, the lack of recent reviews suggests that user engagement may be waning compared to Photos, which has received consistent feedback in the last 90 days.
- Reviewers indicate that both products have been good partners in business, but Photos stands out with a higher quality of support rating. Users appreciate the responsive assistance they receive, which enhances their overall experience, while SmugMug's support has received mixed feedback.
Pricing
Entry-Level Pricing
Photos
No pricing availableSmugMug
SmugMug Pro plan
$45.00
1 Subscription Per Month
For photography businesses with more than one employee.
- Margin control: Set your prices down to the gallery level to match your specific photography jobs and customers.
- Custom promos and delivery: Make more sales with bundled products and custom coupons. Even add your own branded packaging.
- Multiple users: As your brand grows, so will your team. Give ‘em access.
Free Trial
Photos
No trial information availableSmugMug
Free Trial is available
Ratings
Meets Requirements
8.9
569
8.2
37
Ease of Use
9.2
574
8.6
37
Ease of Setup
9.2
105
8.1
15
Ease of Admin
8.9
52
8.8
11
Quality of Support
8.7
429
8.0
23
Has the product been a good partner in doing business?
8.5
50
8.5
10
Product Direction (% positive)
8.4
540
5.9
34
Features by Category
Generative AI
6.1
32
Not enough data
5.2
30
Not enough data
Agentic AI - Photo Editing
5.0
18
Not enough data
Agentic AI - Photo Management
5.7
18
Not enough data
7.3
19
Not enough data
Reviews
Reviewers' Company Size
Photos
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmugMug
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Photography
6.7%
Marketing and Advertising
6.1%
Design
5.3%
Higher Education
4.5%
Information Technology and Services
3.6%
Other
73.9%
Photography
23.1%
Higher Education
10.3%
Non-Profit Organization Management
7.7%
Information Technology and Services
7.7%
Events Services
7.7%
Other
43.6%
Alternatives
Discussions
Do you guys prefer Photos or Google Photos?
2 Comments
CM
Photos. I prefer Apple over Google for the most part. Read more
How should I best categorize my photos so that they are easily accessible?
1 Comment
KM
I categorize mine in albums based on year, specific events or calendar months, and locations and sub categories such as people, places, and things. That way...Read more
What labs does SmugMug use?
1 Comment
Official Response from SmugMug
We partner with some of the best labs in the world--Bay Photo, WHCC, and Loxley Colour. Check out our products page to learn more about the prints and gift...Read more
Which is Better Flickr or SmugMug?
1 Comment
Official Response from SmugMug
We believe that both are excellent services and platforms--just for different reasons. If you're looking for an incredibly safe, inclusive, and engaging...Read more
What is SmugMug used for?
1 Comment
Official Response from SmugMug
SmugMug is the do-it-all platform for photographers who need to manage their entire catalog of photos, even RAWs, from anywhere. You can build a better...Read more
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