G2 reviewers report that PhoneBurner excels in user experience, with many praising its intuitive interface that allows for minimal clicks to get to the next dial. Users appreciate the ability to create custom folders and rules based on call dispositions, making it easy to organize follow-ups effectively.
Users say that PhoneBurner offers exceptional support during onboarding, with one reviewer highlighting the meticulous and detail-oriented assistance provided by their onboarding team. This level of support helps new users feel confident in navigating the software's features.
Reviewers mention that Ringy (formerly iSales) shines in its lead management capabilities, particularly its ability to respond to leads immediately with automated texts and emails. This feature is likened to having a personal assistant, which can significantly enhance responsiveness to potential clients.
According to verified reviews, PhoneBurner has a higher overall satisfaction score compared to Ringy, reflecting its strong performance in areas like quality of support and ease of use. Users have rated PhoneBurner highly for its straightforward setup and administration processes.
Users highlight that while Ringy offers visually pleasing navigation and effective drip marketing features, it lacks the same level of recent user feedback and support that PhoneBurner has garnered. This could indicate a need for improvement in user engagement and satisfaction.
G2 reviewers note that PhoneBurner’s ability to record calls and manage prospect data is highly rated, with users appreciating the detailed tracking and organization features. In contrast, Ringy’s performance in these areas is seen as slightly less robust, which may affect users who prioritize comprehensive call tracking.
Amazing sales tool for crushing dials. Set up is easy, customer service is amazing, and if your sale is worth enough bc a 200.00 per month phoneburner bill...Read more
How does PhoneBurner improve sales call productivity?
1 Comment
LD
By allowing you to upload all your contacts into the program. It allows you to make dials consistently and effectively. Read more
How does PhoneBurner differ from other dialers?
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Official Response from PhoneBurner
PhoneBurner is 100% delay free. Unlike auto and predictive dialers, there's no awkward or off-putting pause. Conversations start naturally and contacts won't...Read more
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