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Compare Phone.com and Vonage Business Communications 
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At a Glance
Market Segments
Small-Business (75.9% of reviews)
Small-Business (60.6% of reviews)
Entry-Level Pricing
$21.99 1 User Per Month
No pricing available
Phone.com
Star Rating
(33)3.5 out of 5
Market Segments
Small-Business (75.9% of reviews)
Pros & Cons
Entry-Level Pricing
$21.99 1 User Per Month
Browse all 3 pricing plansVonage Business Communications
Star Rating
(494)4.3 out of 5
Market Segments
Small-Business (60.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Vonage Business CommunicationsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Vonage Business Communications excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Phone.com. Users appreciate the platform's easy setup for calling and messaging and its seamless integration with other tools, which enhances their daily operations.
- Users say that Vonage offers superior call quality, with many highlighting the platform's ability to deliver high-quality calls and instant text message delivery. In contrast, while Phone.com provides a reliable service, some users feel it lacks the same level of call quality and features.
- Reviewers mention that Vonage's user interface is intuitive, making it easy to navigate and use on a daily basis. This is reflected in their high ratings for usability, whereas Phone.com, while functional, has received mixed feedback regarding its overall user experience.
- According to verified reviews, Vonage Business Communications shines in customer support, with users noting timely updates and helpful assistance. Phone.com also has a commendable support team, with users praising their seamless onboarding process and responsive service, particularly from their sales team.
- G2 reviewers highlight that Vonage's features, such as conference calls and desk-to-desk calls, are particularly well-received, making it a strong choice for businesses that rely on collaboration. Phone.com, while offering essential features, may not provide the same breadth of advanced functionalities.
- Users report that Phone.com is a cost-effective solution for small businesses needing a dedicated business phone without the need for additional hardware. However, Vonage's broader feature set and higher satisfaction ratings suggest it may offer better long-term value for businesses looking for comprehensive communication solutions.
Pricing
Entry-Level Pricing
Phone.com
Plus Users
$21.99
1 User Per Month
Plus users get all of the features of the Basic plan with unlimited minutes and additional features that take the friction out of business communications.
- Unlimited minutes
- 1 Phone number per user
- HIPAA compliant video conferencing with 25 participants and video recording.
Vonage Business Communications
No pricing availableFree Trial
Phone.com
No trial information availableVonage Business Communications
No trial information availableRatings
Meets Requirements
7.8
23
9.0
398
Ease of Use
7.6
23
9.0
402
Ease of Setup
8.2
11
8.7
223
Ease of Admin
7.8
9
8.8
187
Quality of Support
7.7
21
8.7
386
Has the product been a good partner in doing business?
7.2
9
8.9
187
Product Direction (% positive)
6.1
21
8.4
393
Features by Category
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication - Cloud PBX
Not enough data
9.3
10
Not enough data
8.8
10
Not enough data
8.3
10
Not enough data
8.0
10
Not enough data
9.2
10
Not enough data
9.3
10
Advanced Features - Cloud PBX
Not enough data
8.8
10
Not enough data
8.5
10
Not enough data
8.8
10
Not enough data
9.0
10
Platform Basics - VoIP Providers
Not enough data
8.9
14
Not enough data
8.9
14
Not enough data
9.0
14
Not enough data
8.6
14
Not enough data
8.1
14
Not enough data
8.0
14
Basic Communication
9.1
15
|
Verified
9.3
302
|
Verified
9.2
8
|
Verified
8.3
154
|
Verified
8.1
9
8.9
216
|
Verified
8.8
7
8.5
141
|
Verified
8.8
11
|
Verified
9.1
221
|
Verified
8.8
10
|
Verified
9.3
259
|
Verified
Agentic AI - VoIP Providers
Not enough data
8.2
10
Not enough data
8.7
10
Not enough data
7.7
10
Not enough data
7.8
10
Access
Feature Not Available
8.8
175
9.0
8
8.8
185
|
Verified
Feature Not Available
8.9
207
|
Verified
Advanced Features
8.6
11
|
Verified
8.6
222
|
Verified
9.1
11
8.9
237
9.0
13
|
Verified
9.3
264
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
8.6
30
Not enough data
8.9
32
|
Verified
Not enough data
9.0
23
|
Verified
Features
Not enough data
9.2
38
|
Verified
Not enough data
Feature Not Available
Not enough data
8.0
29
|
Verified
Not enough data
9.0
29
|
Verified
Not enough data
8.6
23
|
Verified
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Phone.com and Vonage Business Communications are categorized as VoIP Providers and UCaaS Platforms
Unique Categories
Phone.com is categorized as Video Conferencing
Vonage Business Communications is categorized as Cloud PBX Platforms
Reviews
Reviewers' Company Size
Phone.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vonage Business Communications
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.8%
Marketing and Advertising
10.3%
Transportation/Trucking/Railroad
6.9%
Real Estate
6.9%
Insurance
6.9%
Other
55.2%
Staffing and Recruiting
11.4%
Information Technology and Services
7.5%
Insurance
6.9%
Financial Services
4.5%
Real Estate
4.3%
Other
65.4%
Discussions
Is Phonecom legit?
1 Comment
CW
Yes it is. I’ve been using it for 9 months Read more
Phone.com has no more discussions with answers
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