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Compare PFL Direct Mail Platform and Reachdesk 
Featured Products
At a Glance
Market Segments
Mid-Market (52.6% of reviews)
Mid-Market (66.0% of reviews)
Entry-Level Pricing
Contact Us Per Year
No pricing available
PFL Direct Mail Platform
Star Rating
(174)4.2 out of 5
Market Segments
Mid-Market (52.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Learn more about PFL Direct Mail PlatformReachdesk
Star Rating
(946)4.5 out of 5
Market Segments
Mid-Market (66.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ReachdeskSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Reachdesk excels in overall user satisfaction, boasting a significantly higher G2 Score compared to PFL Direct Mail Platform. Users appreciate its intuitive interface, making it easy for beginners to navigate and utilize effectively.
- Users say that PFL Direct Mail Platform offers robust integration capabilities, particularly with Salesforce and Marketo, which allows for seamless management of both 1:1 and 1:many direct mail campaigns. This feature is highlighted as a major advantage for teams looking to coordinate their marketing efforts.
- Reviewers mention that Reachdesk's ease of use is a standout feature, with many noting how simple it is to send meaningful gifts to prospects. This convenience is particularly beneficial for sales teams aiming to drive pipeline growth without complicated processes.
- According to verified reviews, PFL Direct Mail Platform is praised for its exceptional customer support, with users expressing confidence in the platform's reliability and timely execution of tasks. This level of support is a critical factor for businesses that rely on direct mail for their marketing strategies.
- G2 reviewers highlight that Reachdesk has a more extensive user base, reflected in its higher number of reviews. This suggests a broader market presence and potentially more diverse feedback, which can be valuable for prospective users assessing the platform's capabilities.
- Users report that while PFL Direct Mail Platform is effective for direct mail, it may not meet all specific workflow needs as seamlessly as Reachdesk. Some users have noted challenges in configuration, which could impact the overall user experience for teams with unique requirements.
Pricing
Entry-Level Pricing
PFL Direct Mail Platform
PFL Direct Mail Platform
Contact Us
Per Year
Boost engagement with an end-to-end solution that personalizes and automates your direct mail programs.
- Personalized Direct Mail
Reachdesk
No pricing availableFree Trial
PFL Direct Mail Platform
No trial information availableReachdesk
No trial information availableRatings
Meets Requirements
8.5
152
8.7
735
Ease of Use
8.1
151
8.9
743
Ease of Setup
7.1
79
8.8
338
Ease of Admin
7.7
83
9.0
227
Quality of Support
8.8
153
9.0
655
Has the product been a good partner in doing business?
8.7
84
9.1
224
Product Direction (% positive)
8.0
144
8.8
670
Features by Category
Logistics
8.9
46
8.2
189
8.5
52
8.4
194
8.7
42
8.4
166
8.3
50
8.2
199
Testing & Tracking
7.9
38
7.9
164
7.5
44
8.0
186
7.5
22
7.3
142
Agentic AI - Direct Mail Automation
Not enough data
6.4
20
Not enough data
6.1
18
Not enough data
6.8
18
Not enough data
6.1
18
Not enough data
5.7
18
Not enough data
6.8
18
Platform Basics
9.0
14
8.2
142
8.1
14
8.1
140
8.9
17
8.7
151
8.6
15
8.3
143
Reporting
7.7
15
8.5
151
6.7
11
7.8
134
Platform Additional Functionality
7.8
12
8.1
120
7.9
16
8.5
134
8.5
14
8.3
130
7.8
12
7.8
98
7.5
12
7.6
86
7.5
8
7.7
92
8.2
13
7.9
102
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Agentic AI - Account-Based Orchestration Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.5
35
8.7
321
7.9
27
8.5
298
Platform Data
7.4
29
7.9
267
Platform Additional Functionality
8.2
35
8.1
262
8.3
38
8.0
262
Supporting Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Rewards & Incentives
Not enough data
8.6
117
Not enough data
8.7
115
Not enough data
8.0
113
Not enough data
8.6
113
Not enough data
8.6
111
Not enough data
8.3
111
Not enough data
8.5
113
Not enough data
8.4
108
Not enough data
8.0
107
Agentic AI - Rewards and Incentives
Not enough data
7.2
24
Not enough data
7.3
24
Logistics - Print Fulfillment
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Print Fulfillment Services
Not enough data
Not enough data
Customization - Print Fulfillment
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
PFL Direct Mail Platform and Reachdesk are categorized as Account-Based Direct Mail, Promotional Product Management, and Direct Mail Automation
Unique Categories
PFL Direct Mail Platform is categorized as Salesforce AppExchange Apps, Print Fulfillment Services, and Print On Demand
Reachdesk is categorized as Account-Based Orchestration Platforms and Rewards and Incentives
Reviews
Reviewers' Company Size
PFL Direct Mail Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Reachdesk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
26.6%
Marketing and Advertising
12.7%
Information Technology and Services
8.7%
Financial Services
6.9%
Telecommunications
4.6%
Other
40.5%
Computer Software
36.2%
Information Technology and Services
25.6%
Marketing and Advertising
13.2%
Computer & Network Security
3.9%
Financial Services
3.6%
Other
17.6%
Alternatives
Discussions
How can I tell if the PFL solution is driving results?
2 Comments
Official Response from PFL Direct Mail Platform
With our tight CRM/MAP integrations, you can track operational performance (product deliverability) and campaign performance (response rates) right in your...Read more
Do you have international shipping?
1 Comment
Official Response from PFL Direct Mail Platform
Yes, we have distribution centers in North America, Asia, India and coming soon - Europe. Read more
Can I send alcohol?
1 Comment
Official Response from PFL Direct Mail Platform
PFL can send wine and champagne to most states. We have a process in place to scrub out attempted deliveries to dry states or counties, protecting you and...Read more
What are the most common reactions you receive from prospects? Has anyone ever refused a gift?
1 Comment
MH
Typically prospects are pretty excited and surprised by their gifts, but we have had a few people refuse the gift due to legalities within their company....Read more
Reachdesk has no more discussions with answers
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