# PestPac by WorkWave vs ServSuite® by FieldRoutes Comparison | | PestPac by WorkWave | ServSuite® by FieldRoutes | |---|---|---| | **Star Rating** | 4.1 out of 5 | 3.1 out of 5 | | **Total Reviews** | 126 | 17 | | **Largest Market Segment** | Small-Business (60.3% of reviews) | Small-Business (58.8% of reviews) | | **Entry Level Price** | Contact Us 1 License Per Month | No pricing available | --- ## Top Pros & Cons ### PestPac by WorkWave Pros: - Ease of Use (4 reviews) - User-Friendly (4 reviews) Cons: - Accounting Issues (2 reviews) - Improvement Needed (1 reviews) ### ServSuite® by FieldRoutes **Not enough data** --- ## Ratings Comparison | Rating | PestPac by WorkWave | ServSuite® by FieldRoutes | |---|---|---| | **Meets Requirements** | 8.0 (114 reviews) | 7.3 (10 reviews) | | **Ease of Use** | 7.8 (115 reviews) | 6.5 (10 reviews) | | **Ease of Setup** | 6.8 (65 reviews) | 5.8 (6 reviews) | | **Ease of Admin** | 7.5 (62 reviews) | 6.7 (6 reviews) | | **Quality of Support** | 7.8 (113 reviews) | 7.0 (10 reviews) | | **Has the product been a good partner in doing business?** | 8.0 (62 reviews) | 8.3 (6 reviews) | | **Product Direction (% positive)** | 7.9 (105 reviews) | 7.4 (9 reviews) | --- ## Pricing ### PestPac by WorkWave #### Entry-Level Pricing Plan: Small Business Price: Contact Us 1 License Per Month Description: Take control of your operations via desktop or mobile and position your business for growth. Key Features: - Customer Management - Basic Scheduling and Routing - Termite Inspection [Browse all 3 editions](https://www.g2.com/products/pestpac-by-workwave/pricing) #### Free Trial No ### ServSuite® by FieldRoutes #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Field Service Management | Product | Score | Reviews | |---|---|---| | **PestPac by WorkWave** | 8.9/10 | 15 | | **ServSuite® by FieldRoutes** | N/A | N/A | #### Generative AI | Feature | PestPac by WorkWave | ServSuite® by FieldRoutes | |---|---|---| | **AI Text Summarization** | 7.1 (7 reviews) | Not enough data | | **AI Image-to-Text** | Feature Not Available | Not enough data | #### Before the Job | Feature | PestPac by WorkWave | ServSuite® by FieldRoutes | |---|---|---| | **Calendar** | 9.0 (14 reviews) | Not enough data | | **Dispatch** | 9.2 (12 reviews) | Not enough data | | **Roles** | 9.5 (13 reviews) | Not enough data | | **Booking** | 9.7 (11 reviews) | Not enough data | #### On the Job | Feature | PestPac by WorkWave | ServSuite® by FieldRoutes | |---|---|---| | **Location** | 9.0 (12 reviews) | Not enough data | | **Employee Communication** | 9.0 (12 reviews) | Not enough data | | **Behavior Monitoring** | 8.8 (11 reviews) | Not enough data | | **Client Notifications** | 8.6 (12 reviews) | Not enough data | | **Field Sales** | 8.3 (10 reviews) | Not enough data | #### After the Job | Feature | PestPac by WorkWave | ServSuite® by FieldRoutes | |---|---|---| | **Reports** | 9.6 (13 reviews) | Not enough data | | **Analytics** | 9.4 (14 reviews) | Not enough data | | **Invoicing** | 8.9 (14 reviews) | Not enough data | | **CRM Integrations** | 7.9 (13 reviews) | Not enough data | #### Agentic AI - Field Service Management | Feature | PestPac by WorkWave | ServSuite® by FieldRoutes | |---|---|---| | **Autonomous Task Execution** | Feature Not Available | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Feature Not Available | Not enough data | --- ## Categories **Shared Categories (2):** [Pest Control Software](https://www.g2.com/categories/pest-control-software), [Field Service Management Software](https://www.g2.com/categories/field-service-management) --- ## Reviewer Demographics ### By Company Size | Segment | PestPac by WorkWave | ServSuite® by FieldRoutes | |---|---|---| | **Small-Business** | 60.3% | 58.8% | | **Mid-Market** | 36.5% | 23.5% | | **Enterprise** | 3.2% | 17.6% | ### By Industry #### PestPac by WorkWave - **Consumer Services:** 40.5% - **Environmental Services:** 20.6% - **Chemicals:** 6.3% - **Facilities Services:** 6.3% - **Accounting:** 4.0% - **Retail:** 2.4% - **Biotechnology:** 1.6% - **Marketing and Advertising:** 1.6% - **Construction:** 1.6% - **Executive Office:** 1.6% - **Other:** 13.5% #### ServSuite® by FieldRoutes - **Environmental Services:** 41.2% - **Consumer Services:** 35.3% - **Information Technology and Services:** 5.9% - **Individual & Family Services:** 5.9% - **Chemicals:** 5.9% - **Accounting:** 5.9% --- ## Alternatives ### Alternatives to PestPac by WorkWave - [FieldRoutes, a ServiceTitan company](https://www.g2.com/products/fieldroutes-a-servicetitan-company/reviews) — 4.4/5 stars (278 reviews) - [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (509 reviews) - [GorillaDesk](https://www.g2.com/products/gorilladesk/reviews) — 4.8/5 stars (43 reviews) - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.5/5 stars (373 reviews) - [SalesRabbit](https://www.g2.com/products/salesrabbit/reviews) — 4.5/5 stars (433 reviews) - [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1047 reviews) - [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (422 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5328 reviews) - [TrueContext](https://www.g2.com/products/truecontext/reviews) — 4.5/5 stars (414 reviews) - [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (368 reviews) ### Alternatives to ServSuite® by FieldRoutes - [FieldRoutes, a ServiceTitan company](https://www.g2.com/products/fieldroutes-a-servicetitan-company/reviews) — 4.4/5 stars (278 reviews) - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.5/5 stars (373 reviews) - [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (509 reviews) - [SalesRabbit](https://www.g2.com/products/salesrabbit/reviews) — 4.5/5 stars (433 reviews) - [TrueContext](https://www.g2.com/products/truecontext/reviews) — 4.5/5 stars (414 reviews) - [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) — 3.8/5 stars (962 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5328 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4856 reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews) - [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1568 reviews) --- ## Top Discussions ### PestPac by WorkWave - Title: [What is WorkWave PestPac used for?](https://www.g2.com/discussions/what-is-workwave-pestpac-used-for) — 2 comments > **Top comment:** "For all pest control and appointments and account management. super efficient " - Title: [What operating devices does your mobile app work with?](https://www.g2.com/discussions/mobile-app-67c5be58-334f-454f-b407-a4bb2f37ac27) — 2 comments, 1 upvote > **Top comment:** "Pest pac mobile any operating system pest pac full site I have only been able to use with windows " - Title: [What does data migration look like when switching to PestPac from another pest control software?](https://www.g2.com/discussions/what-does-data-migration-look-like-when-switching-to-pestpac-from-another-pest-control-software) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Years of customer data, service history, and account balances are the real switching cost in this decision, and the migration process is worth scrutinizing..." - Title: [Does PestPac support state-specific regulatory reporting and termite compliance documentation?](https://www.g2.com/discussions/does-pestpac-support-state-specific-regulatory-reporting-and-termite-compliance-documentation) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Termite work raises the compliance bar considerably. WDO and WDI reporting is state-specific, format-sensitive, and often tied to real estate transactions..." - Title: [What does implementation look like when switching to PestPac, and how long does it typically take to get fully up and running?](https://www.g2.com/discussions/what-does-implementation-look-like-when-switching-to-pestpac-and-how-long-does-it-typically-take-to-get-fully-up-and-running) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "A drawn-out implementation usually comes down to two things: no clear owner on the vendor side, and training that arrives as a documentation dump instead of..." ### ServSuite® by FieldRoutes No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/pestpac-by-workwave-vs-servsuite-by-fieldroutes)