G2 reviewers report that ServiceTitan excels in overall user satisfaction, reflected in its higher G2 Score of 68.74 compared to PestPac by WorkWave's 48.01. Users appreciate its comprehensive support for trade businesses, highlighting features like scheduling, invoicing, and dispatching that streamline daily operations.
Users say that ServiceTitan's implementation process is notably efficient, with many praising its intuitive onboarding wizard that helps new users get up to speed quickly. In contrast, while PestPac is user-friendly, it has received fewer recent reviews, which may indicate less current user engagement.
Reviewers mention that ServiceTitan provides a robust set of features that integrate seamlessly with business workflows, making it a strong choice for those needing comprehensive job management. Users specifically noted the app's ability to connect various business processes, enhancing overall efficiency.
According to verified reviews, PestPac by WorkWave shines in its ease of use, with users appreciating the straightforward navigation and quick access to essential functions like reporting and customer management. This simplicity is a significant advantage for teams looking for a less complex solution.
Users highlight that while both platforms offer quality support, ServiceTitan's higher ratings in areas like employee communication and dispatching suggest a more integrated approach to team collaboration, which can be crucial for field service operations.
Reviewers note that PestPac's strengths lie in its scheduling and reporting capabilities, with many finding it easy to create weekly schedules and generate reports. However, ServiceTitan's advanced features and higher overall satisfaction ratings indicate it may be better suited for businesses with more complex needs.
Pricing
Entry-Level Pricing
PestPac by WorkWave
Emerging
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1 License Per Month
1-9 Employees
Take control of your operations via desktop or mobile and position your business for growth.
It is if you dedicate the time and information needed to do so. Its the effort you put in that really makes the difference. Read more
What is ServiceTitan?
2 Comments
MS
ServiceTitan is a field service management software system and performs above all others!Read more
A way to make estimates in the office without first attaching them to an appointment?
1 Comment
MB
If you go into the customer and location (as if you were booking an appt) there's an option at the bottom to either book an appointment or create an...Read more
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