Compare PestPac by WorkWave and ServiceTitan

At a Glance
PestPac by WorkWave
PestPac by WorkWave
Star Rating
(125)4.2 out of 5
Market Segments
Small-Business (60.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us 1 License Per Month
Browse all 3 pricing plans
ServiceTitan
ServiceTitan
Star Rating
(353)4.5 out of 5
Market Segments
Small-Business (65.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceTitan
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that ServiceTitan excels in overall user satisfaction, reflected in its higher G2 Score of 68.74 compared to PestPac by WorkWave's 48.01. Users appreciate its comprehensive support for trade businesses, highlighting features like scheduling, invoicing, and dispatching that streamline daily operations.
  • Users say that ServiceTitan's implementation process is notably efficient, with many praising its intuitive onboarding wizard that helps new users get up to speed quickly. In contrast, while PestPac is user-friendly, it has received fewer recent reviews, which may indicate less current user engagement.
  • Reviewers mention that ServiceTitan provides a robust set of features that integrate seamlessly with business workflows, making it a strong choice for those needing comprehensive job management. Users specifically noted the app's ability to connect various business processes, enhancing overall efficiency.
  • According to verified reviews, PestPac by WorkWave shines in its ease of use, with users appreciating the straightforward navigation and quick access to essential functions like reporting and customer management. This simplicity is a significant advantage for teams looking for a less complex solution.
  • Users highlight that while both platforms offer quality support, ServiceTitan's higher ratings in areas like employee communication and dispatching suggest a more integrated approach to team collaboration, which can be crucial for field service operations.
  • Reviewers note that PestPac's strengths lie in its scheduling and reporting capabilities, with many finding it easy to create weekly schedules and generate reports. However, ServiceTitan's advanced features and higher overall satisfaction ratings indicate it may be better suited for businesses with more complex needs.
Pricing
Entry-Level Pricing
PestPac by WorkWave
Emerging
Contact Us
1 License Per Month
Browse all 3 pricing plans
ServiceTitan
No pricing available
Free Trial
PestPac by WorkWave
No trial information available
ServiceTitan
No trial information available
Ratings
Meets Requirements
8.0
113
8.8
289
Ease of Use
7.9
114
8.4
294
Ease of Setup
6.9
64
6.8
221
Ease of Admin
7.5
62
8.0
197
Quality of Support
7.8
112
7.8
284
Has the product been a good partner in doing business?
8.0
62
8.7
198
Product Direction (% positive)
7.9
105
9.1
285
Features by Category
Field Service ManagementHide 18 FeaturesShow 18 Features
8.9
14
7.6
217
Generative AI
7.1
7
7.9
84
Feature Not Available
6.8
80
Before the Job
9.0
14
7.4
187
9.2
12
8.9
206
9.5
13
8.4
198
9.7
11
8.4
193
On the Job
9.0
12
8.6
199
9.0
12
7.8
202
8.8
11
7.3
182
8.5
11
8.5
205
8.3
10
8.1
174
After the Job
9.6
13
8.4
205
9.4
13
8.3
202
8.8
13
8.7
203
7.9
13
7.9
183
Agentic AI - Field Service Management
Not enough data
4.9
18
Not enough data
5.0
18
Not enough data
5.1
18
Categories
Categories
Shared Categories
PestPac by WorkWave
PestPac by WorkWave
ServiceTitan
ServiceTitan
PestPac by WorkWave and ServiceTitan are categorized as Pest Control and Field Service Management
Unique Categories
PestPac by WorkWave
PestPac by WorkWave has no unique categories
ServiceTitan
ServiceTitan is categorized as HVAC
Reviews
Reviewers' Company Size
PestPac by WorkWave
PestPac by WorkWave
Small-Business(50 or fewer emp.)
60.0%
Mid-Market(51-1000 emp.)
36.8%
Enterprise(> 1000 emp.)
3.2%
ServiceTitan
ServiceTitan
Small-Business(50 or fewer emp.)
65.5%
Mid-Market(51-1000 emp.)
32.5%
Enterprise(> 1000 emp.)
2.0%
Reviewers' Industry
PestPac by WorkWave
PestPac by WorkWave
Consumer Services
40.0%
Environmental Services
20.8%
Chemicals
6.4%
Facilities Services
6.4%
Accounting
4.0%
Other
22.4%
ServiceTitan
ServiceTitan
Construction
37.6%
Consumer Services
23.4%
Utilities
4.4%
Marketing and Advertising
3.8%
Accounting
3.8%
Other
26.9%
Alternatives
PestPac by WorkWave
PestPac by WorkWave Alternatives
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Discussions
PestPac by WorkWave
PestPac by WorkWave Discussions
What is WorkWave PestPac used for?
1 Comment
Jorge P.
JP
For all pest control and appointments and account management. super efficient Read more
What operating devices does your mobile app work with?
1 Comment
AP
Pest pac mobile any operating system pest pac full site I have only been able to use with windows Read more
Monty the Mongoose crying
PestPac by WorkWave has no more discussions with answers
ServiceTitan
ServiceTitan Discussions
Is it easy to migrate to ServiceTitan?
4 Comments
Daniel C.
DC
The answer is kind of complicated. In short, yes it is Easy. Service Titan has a whole range of trainers, support staff and online training to make the...Read more
What is ServiceTitan?
2 Comments
Alex D.
AD
Servicetitan is a industry specific software for plumbing, heating, electrical, garage doors, lawn care and pest control. They are expanding to other...Read more
What is ServiceTitan used for?
1 Comment
Tricia B.
TB
Service Titan is an online field service management system. It is cloud based. It has it all. It is used for industries like HVAC, Plumbing, Electrical,...Read more