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At a Glance
Market Segments
Enterprise (58.1% of reviews)
Mid-Market (45.9% of reviews)
Entry-Level Pricing
No pricing available
$25.00 1 User Per Month
People.ai
Star Rating
(463)4.4 out of 5
Market Segments
Enterprise (58.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about People.aiSalesforce Sales Cloud
Star Rating
(25,308)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Sales Cloud excels in overall user satisfaction, boasting a significantly higher G2 Score compared to People.ai. Users appreciate its robust data management capabilities and user-friendly interface, making it a strong choice for organizations looking for a comprehensive CRM solution.
- Users say that Salesforce Sales Cloud's implementation process is quick and intuitive, with many highlighting the ease of learning the platform. In contrast, People.ai, while noted for its attractive user interface, has not received recent reviews, which may indicate challenges in user adoption or support.
- Reviewers mention that Salesforce Sales Cloud offers extensive configurability, allowing businesses to tailor stages, fields, and dashboards to their specific needs. This adaptability is a significant advantage over People.ai, which, despite its user-friendly design, may not provide the same level of customization for complex workflows.
- According to verified reviews, Salesforce Sales Cloud shines in its ability to provide a clear view of the full sales pipeline, accounts, and activities in one place. Users find this centralization invaluable for tracking progress and making informed decisions, whereas People.ai focuses more on simplifying activity tracking for customer success managers.
- G2 reviewers highlight that Salesforce Sales Cloud has a wealth of partner solutions that enhance its functionality, making it a versatile tool for various business needs. People.ai, while praised for its AI capabilities, may not offer the same breadth of integrations, which could limit its effectiveness in some environments.
- Users report that Salesforce Sales Cloud's support quality is generally strong, although People.ai has received higher ratings in this area. However, the lack of recent reviews for People.ai raises questions about the current state of its support and user engagement, making Salesforce a more reliable option for ongoing assistance.
Pricing
Entry-Level Pricing
People.ai
No pricing availableSalesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
People.ai
No trial information availableSalesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
8.7
306
8.8
13,801
Ease of Use
8.8
306
8.2
17,780
Ease of Setup
8.2
72
7.8
8,744
Ease of Admin
8.3
76
7.9
4,444
Quality of Support
9.1
252
8.1
12,038
Has the product been a good partner in doing business?
9.4
79
8.4
4,407
Product Direction (% positive)
8.0
266
8.2
13,475
Features by Category
Sales Force Automation
Not enough data
8.8
9459
|
Verified
Not enough data
8.3
6392
|
Verified
Not enough data
8.7
9180
|
Verified
Not enough data
8.3
9433
|
Verified
Not enough data
8.0
7314
|
Verified
Not enough data
8.2
7605
|
Verified
Not enough data
8.0
6753
|
Verified
Not enough data
8.1
6653
|
Verified
Not enough data
8.3
7404
|
Verified
Marketing Automation
Not enough data
8.0
6665
|
Verified
Not enough data
8.1
6987
|
Verified
Not enough data
8.5
8016
|
Verified
Not enough data
7.9
5425
Customer Support
Not enough data
8.3
6810
|
Verified
Not enough data
8.1
6383
|
Verified
Not enough data
8.2
6780
|
Verified
Not enough data
8.0
5496
|
Verified
Not enough data
8.2
5986
|
Verified
Reporting & Analytics
Not enough data
8.5
8936
|
Verified
Not enough data
8.5
9123
|
Verified
Not enough data
8.2
7429
|
Verified
Mobile & Social
Not enough data
7.9
5616
|
Verified
Not enough data
7.8
5247
|
Verified
Not enough data
7.7
6096
|
Verified
Platform
Not enough data
8.5
3587
|
Verified
Not enough data
8.5
3594
|
Verified
Not enough data
8.6
3618
|
Verified
Not enough data
8.4
2895
|
Verified
Not enough data
8.5
3168
|
Verified
Not enough data
8.1
3189
|
Verified
Not enough data
8.7
3594
|
Verified
Not enough data
8.1
3023
Integration
Not enough data
8.5
2600
|
Verified
Not enough data
8.5
3054
|
Verified
Not enough data
8.5
2890
|
Verified
Generative AI
Not enough data
7.6
883
Agentic AI - CRM
Not enough data
7.9
245
Not enough data
7.9
245
Not enough data
8.2
242
Not enough data
8.0
239
Not enough data
8.0
237
Not enough data
8.1
239
Not enough data
8.2
241
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Intelligence
8.6
68
Not enough data
8.5
87
Not enough data
Feature Not Available
Not enough data
Lead Management
8.6
67
Not enough data
8.5
68
Not enough data
8.6
69
Not enough data
Marketing Campaigns
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
46
Not enough data
8.6
72
|
Verified
Not enough data
8.7
58
Not enough data
Campaign Execution
Feature Not Available
Not enough data
9.0
71
Not enough data
8.9
69
Not enough data
9.0
55
Not enough data
Agentic AI - Account Data Management
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Cartography
Not enough data
8.7
39
Not enough data
8.4
35
Not enough data
8.6
39
Not enough data
8.4
39
Analysis
Not enough data
8.4
32
Not enough data
8.5
38
Not enough data
8.5
35
Not enough data
8.5
34
Reporting
Not enough data
8.7
33
Not enough data
8.5
28
Not enough data
8.7
26
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.6
270
Feature Not Available
8.8
292
Feature Not Available
8.8
314
Feature Not Available
8.6
288
Organization
8.9
52
|
Verified
8.9
349
9.0
54
|
Verified
8.8
340
8.8
51
|
Verified
8.8
334
Performance Analysis
9.0
56
|
Verified
8.4
282
9.0
64
|
Verified
8.8
305
Sales Analysis
8.8
46
|
Verified
8.4
283
9.0
55
|
Verified
8.8
297
Generative AI
Not enough data
8.5
122
Not enough data
8.4
122
Agentic AI - AI Sales Assistant
Feature Not Available
9.1
25
Not enough data
9.1
25
Not enough data
9.0
24
Not enough data
9.0
23
Not enough data
9.2
24
Feature Not Available
9.2
24
Not enough data
9.2
24
Integrated Workflows
Not enough data
8.7
519
Not enough data
8.5
511
Not enough data
8.1
467
Not enough data
8.1
462
Not enough data
8.9
521
Not enough data
8.4
470
Not enough data
8.6
483
Repeatability and Reportability
Not enough data
8.4
484
Not enough data
8.7
502
Not enough data
8.7
498
Not enough data
8.4
484
Not enough data
7.8
418
AI and Automation
Not enough data
8.5
463
Not enough data
8.4
470
Not enough data
8.3
429
Not enough data
8.0
433
Not enough data
7.8
415
Generative AI
Not enough data
7.4
269
Agentic AI - Sales Engagement
Not enough data
8.3
89
Not enough data
8.5
90
Not enough data
8.6
87
Not enough data
8.4
89
Not enough data
8.3
89
Not enough data
8.3
89
Not enough data
8.5
88
Logistics
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Editing & Design
9.2
11
Not enough data
9.4
13
Not enough data
8.6
16
Not enough data
9.0
16
Not enough data
8.7
10
Not enough data
Agentic AI - Org Chart
Feature Not Available
Not enough data
Not enough data
Not enough data
Call Analytics
Not enough data
8.7
132
Not enough data
8.6
136
Not enough data
8.7
132
Not enough data
8.9
132
Agent Performance Management
Not enough data
8.7
141
Not enough data
8.7
125
Not enough data
8.7
142
Generative AI
Not enough data
8.2
57
Agentic AI - Conversation Intelligence
Not enough data
8.8
12
Not enough data
9.2
13
Not enough data
9.3
12
Not enough data
9.2
13
Not enough data
8.8
12
Not enough data
9.1
13
Not enough data
9.1
13
Sales Team
9.0
42
Not enough data
8.8
39
Not enough data
8.9
40
Not enough data
Intelligence
9.1
41
Not enough data
Feature Not Available
Not enough data
9.0
39
Not enough data
Mapping
8.9
45
Not enough data
8.9
40
Not enough data
Agentic AI - Customer Revenue Optimization
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
8.9
27
8.6
64
8.9
36
8.4
64
8.8
36
8.8
65
8.9
25
8.5
62
8.7
29
8.4
62
7.5
6
8.3
56
7.6
7
8.2
57
CRM Data Enrichment
9.2
36
8.1
62
9.1
38
8.4
60
9.3
35
8.2
58
9.3
29
8.0
61
7.9
8
8.5
55
Account Management
8.9
35
8.2
62
Feature Not Available
8.0
62
9.1
33
8.1
59
9.0
38
8.2
58
7.6
9
8.6
54
7.7
5
8.4
55
Agentic AI - Revenue Operations & Intelligence (RO&I)
Feature Not Available
7.7
19
Not enough data
8.1
19
Not enough data
8.2
19
Feature Not Available
8.1
19
Not enough data
8.0
19
Territory Mapping
Not enough data
8.8
35
Not enough data
8.6
33
Not enough data
8.4
33
Route Planning
Not enough data
9.0
32
Not enough data
9.0
34
Not enough data
9.2
35
Sales Performance Management
Not enough data
8.3
30
Not enough data
8.4
33
Not enough data
9.0
33
Presentation and Forms
Not enough data
8.0
29
Not enough data
8.3
32
Not enough data
8.5
32
Integrations
Not enough data
8.1
156
Not enough data
8.5
157
Not enough data
8.1
157
Not enough data
8.1
156
Not enough data
8.8
157
Branding & Customizatio
Not enough data
8.1
151
Not enough data
8.2
155
Not enough data
8.3
154
Automatic Rules & Configurations
Not enough data
8.4
155
Not enough data
8.3
154
Not enough data
8.0
157
Agentic AI - Business Scheduling
Not enough data
8.5
33
Not enough data
8.3
33
Sales Performance Features - Sales Planning
Not enough data
8.4
175
Not enough data
8.5
165
Not enough data
8.5
170
Not enough data
8.6
171
Not enough data
8.6
169
Not enough data
8.8
168
Not enough data
8.2
165
Territory Management - Sales Planning
Not enough data
8.6
166
Not enough data
8.5
171
Quota & Capacity Management - Sales Planning
Not enough data
8.4
168
Not enough data
8.4
175
Not enough data
8.4
169
Agentic AI - Sales Planning
Not enough data
8.5
57
Not enough data
8.5
56
Agentic AI - Lead Scoring
Not enough data
7.8
52
Not enough data
8.2
52
Not enough data
7.9
52
Not enough data
8.0
53
Attribution
Not enough data
8.9
447
Not enough data
8.9
451
Not enough data
8.6
433
Discovery
Not enough data
8.9
454
Not enough data
8.6
449
Not enough data
8.6
431
Management
Not enough data
8.5
419
Not enough data
8.7
437
Platform
Not enough data
8.6
429
Not enough data
8.6
429
Agentic AI - Sales Performance Management
Not enough data
8.4
75
Not enough data
8.6
75
Not enough data
8.5
76
Incentives
8.7
70
8.2
440
8.7
78
8.4
503
8.7
47
|
Verified
8.0
438
9.0
107
8.6
515
Personalization
8.7
87
8.6
484
8.8
99
|
Verified
8.8
561
9.0
122
|
Verified
8.9
593
8.7
96
|
Verified
8.6
538
Administrative
8.8
103
|
Verified
8.7
566
8.7
92
|
Verified
8.5
529
8.8
97
8.4
510
Agentic AI - Email Tracking
Not enough data
8.2
65
Not enough data
8.4
63
Not enough data
8.4
63
Not enough data
8.3
64
Not enough data
8.4
64
Not enough data
8.3
63
Not enough data
8.4
66
Analytics
Not enough data
8.3
570
Not enough data
8.4
578
Not enough data
8.4
592
Customizations
Not enough data
8.7
622
Not enough data
8.5
590
Not enough data
8.6
626
Not enough data
8.4
571
Not enough data
8.4
599
Generative AI
Not enough data
7.5
292
Agentic AI - Sales Analytics
Not enough data
8.3
81
Not enough data
8.5
80
Not enough data
8.3
80
Not enough data
8.3
80
Not enough data
8.3
80
Data Sourcing
8.6
87
8.5
967
8.5
79
8.7
998
8.8
72
8.3
902
8.9
100
8.7
1029
8.8
82
8.6
962
Predictive Analytics
8.7
80
8.4
944
8.6
96
8.6
957
8.6
82
8.1
855
8.7
85
8.3
895
Sales Management
8.6
90
8.7
984
8.7
85
8.1
858
8.8
106
8.6
979
9.0
123
8.8
1047
Agentic AI - Outbound Call Tracking
Not enough data
8.5
38
Not enough data
8.5
39
Calling
Not enough data
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
183
Not enough data
8.8
43
Contacts
Not enough data
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Insights
Not enough data
9.1
187
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.6
39
Agentic AI - Sales Coaching
Not enough data
9.1
22
Not enough data
9.0
22
Not enough data
9.1
22
Not enough data
9.2
22
Training
8.6
54
|
Verified
8.8
259
8.4
54
8.8
251
8.5
41
8.5
211
8.7
36
8.5
246
Feedback
8.7
45
|
Verified
8.8
239
8.9
60
|
Verified
8.6
236
9.0
45
8.6
216
9.1
60
|
Verified
8.6
204
8.7
56
|
Verified
8.9
228
8.7
49
|
Verified
8.9
229
9.1
49
8.7
202
Generative AI
Not enough data
7.7
73
Agentic AI - Sales Enablement
Not enough data
8.1
32
Not enough data
8.2
32
Not enough data
8.3
32
Content Management
Not enough data
8.3
352
Not enough data
8.2
343
Not enough data
8.2
328
Not enough data
8.5
319
Not enough data
8.3
336
Analytics
Not enough data
8.7
343
Not enough data
8.4
342
Not enough data
8.5
224
Not enough data
8.3
351
Learning Management - Sales Enablement
Not enough data
8.6
25
Not enough data
8.7
25
Not enough data
8.6
25
Revenue Enablement - Sales Enablement
Not enough data
8.5
25
Not enough data
8.5
26
Not enough data
9.1
25
Categories
Categories
Shared Categories
People.ai and Salesforce Sales Cloud are categorized as Revenue Operations & Intelligence (RO&I), AI Sales Assistant, Sales Coaching, Sales Analytics, and Sales Performance Management
Unique Categories
Salesforce Sales Cloud is categorized as Business Scheduling, Field Sales, Conversation Intelligence, Sales Engagement, Sales Enablement, Sales Planning, Lead Scoring, Email Tracking, CRM, Outbound Call Tracking, and Location Intelligence
Reviews
Reviewers' Company Size
People.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
36.5%
Information Technology and Services
33.2%
Telecommunications
11.2%
Computer & Network Security
3.4%
Internet
1.8%
Other
13.9%
Computer Software
13.5%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Discussions
Time to reflect activity in PeopleAI
1 Comment
DL
What is the polling cycle time to reflect new activity ? Read more
what is the best use of People.AI for sales reps?
1 Comment
KK
Hello Mitchel,
Thank you for your question. We have a page dedicated to People.ai's Solutions for Sales on our website...Read more
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
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