# Backstory vs InsideSales Comparison
---
## AI Generated Summary
- **G2 reviewers report** that People.ai excels in providing actionable insights that significantly enhance sales management. Users have noted that the platform transforms their sales motion, allowing for data-driven decisions that positively impact their bottom line.
- **Users say** that InsideSales offers a user-friendly interface that simplifies the onboarding process. Many appreciate the ease of integration and the overall experience from setup to launch, making it a solid choice for teams looking for a smooth transition.
- **Reviewers mention** that People.ai's customer success team is a standout feature, with many users highlighting the strong partnership and alignment they experience. This level of support is seen as a key factor in driving product improvements and user satisfaction.
- **According to verified reviews** , InsideSales shines with its task management functionality, which helps users streamline their calling process. Reviewers love the feature that reminds them when to reach out to leads, significantly reducing the time spent on planning calls.
- **G2 reviewers indicate** that both platforms have similar star ratings, but People.ai has a slight edge in overall user satisfaction, particularly in areas like opportunity and pipeline management, where users report a more robust experience.
- **Users highlight** that while both products offer strong support, People.ai's insights and analytics capabilities are often viewed as more advanced, with users praising the platform's ability to provide deep data segmentation and interactive dashboards that enhance decision-making.



| | Backstory | InsideSales | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 630 | 618 | 
| **Largest Market Segment** | Enterprise (54.1% of reviews) | Enterprise (48.4% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Backstory

Pros:
- Helpful (3 reviews)
- CRM Integration (2 reviews)


### InsideSales

**Not enough data**

---
## Ratings Comparison
| Rating | Backstory | InsideSales | 
|---|---|---|
  | **Meets Requirements** | 8.8 (413 reviews) | 8.9 (487 reviews) | 
  | **Ease of Use** | 8.9 (415 reviews) | 8.9 (491 reviews) | 
  | **Ease of Setup** | 8.3 (82 reviews) | 8.4 (94 reviews) | 
  | **Ease of Admin** | 8.3 (85 reviews) | 8.4 (96 reviews) | 
  | **Quality of Support** | 9.1 (330 reviews) | 9.1 (479 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (87 reviews) | 9.2 (92 reviews) | 
  | **Product Direction (% positive)** | 8.0 (353 reviews) | 9.0 (473 reviews) | 

---
## Pricing

### Backstory

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### InsideSales

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Sales Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Backstory** | N/A | N/A |
| **InsideSales** | 8.7/10 | 123 |

#### Data Availability

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Contact Data Availability** | Not enough data | 8.8 (94 reviews) | 
| **Company Data Availability** | Not enough data | 8.6 (92 reviews) | 
| **Industry Research Availability** | Not enough data | 8.4 (77 reviews) ✓ Verified | 
| **Technographic Data Availability** | Not enough data | Not enough data | 

#### Data Accuracy

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Contact Data Accuracy** | Not enough data | 8.5 (85 reviews) | 
| **Company Data Accuracy** | Not enough data | 8.5 (81 reviews) | 
| **Technographic Data Accuracy** | Not enough data | Not enough data | 

#### Agentic AI - Sales Intelligence

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Platform

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Internationalization** | Not enough data | 8.7 (22 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.2 (29 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 8.8 (31 reviews) | 
| **Reporting/Dashboards** | Not enough data | 8.3 (29 reviews) ✓ Verified | 
| **Mobile User Support** | Not enough data | Not enough data | 
| **APIs** | Not enough data | 9.1 (23 reviews) | 

#### Features

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Lead Builder** | Not enough data | 8.6 (67 reviews) | 
| **Integration to CRM/Marketing Automation** | Not enough data | 9.1 (89 reviews) | 
| **Data Cleaning/Enrichment** | Not enough data | 8.4 (73 reviews) | 
| **Data Segmentation/Filtering** | Not enough data | 8.7 (77 reviews) ✓ Verified | 
| **Search** | Not enough data | 8.8 (95 reviews) ✓ Verified | 
| **News/People Alerts** | Not enough data | 8.7 (79 reviews) ✓ Verified | 
| **Connections** | Not enough data | 8.7 (79 reviews) ✓ Verified | 
| **Reporting** | Not enough data | 8.6 (80 reviews) ✓ Verified | 
| **Messaging** | Not enough data | 8.9 (83 reviews) ✓ Verified | 

### Account Data Management

| Product | Score | Reviews |
|---|---|---|
| **Backstory** | 8.7/10 | 119 |
| **InsideSales** | N/A | N/A |

#### Lead Intelligence

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Market Insights ** | 8.6 (68 reviews) | Not enough data | 
| **Account-level Insights ** | 8.5 (87 reviews) | Not enough data | 
| **Lead Analysis ** | Feature Not Available | Not enough data | 

#### Lead Management

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Segmentation ** | 8.6 (67 reviews) | Not enough data | 
| **Predictive Scoring ** | 8.5 (68 reviews) | Not enough data | 
| **Account Identification ** | 8.6 (69 reviews) | Not enough data | 

#### Marketing Campaigns

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Omni-Channel Tracking ** | Feature Not Available | Not enough data | 
| **Revenue Planning ** | Feature Not Available | Not enough data | 
| **Media Attribution ** | 8.7 (46 reviews) | Not enough data | 
| **Opportunity Timeline ** | 8.6 (72 reviews) ✓ Verified | Not enough data | 
| **Customization ** | 8.7 (58 reviews) | Not enough data | 

#### Campaign Execution

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Website Personalization ** | Feature Not Available | Not enough data | 
| **Prioritized Accounts ** | 9.0 (71 reviews) | Not enough data | 
| **Trending Accounts ** | 8.9 (69 reviews) | Not enough data | 
| **Email Campaigns ** | 9.0 (55 reviews) | Not enough data | 

#### Agentic AI - Account Data Management

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Backstory** | 8.9/10 | 85 |
| **InsideSales** | 9.2/10 | 35 |

#### Lead Facilitation

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Customer-facing Chatbot** | Not enough data | 9.4 (8 reviews) | 
| **Lead Qualification** | Feature Not Available | 8.7 (21 reviews) | 
| **Lead Follow-up** | Feature Not Available | 9.4 (27 reviews) | 
| **Meeting Scheduling ** | Feature Not Available | 9.4 (20 reviews) | 

#### Organization

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 9.0 (54 reviews) ✓ Verified | 9.4 (24 reviews) | 
| **Data Entry** | 9.0 (54 reviews) ✓ Verified | 9.4 (27 reviews) | 
| **Integrations / APIs** | 8.8 (52 reviews) ✓ Verified | 9.1 (18 reviews) | 

#### Performance Analysis

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Coaching ** | 9.0 (57 reviews) ✓ Verified | 8.9 (17 reviews) | 
| **Peformance Tracking** | 9.0 (64 reviews) ✓ Verified | 9.1 (25 reviews) | 

#### Sales Analysis

| Feature | Backstory | InsideSales | 
|---|---|---|
| **ROI Forecasting ** | 8.8 (46 reviews) ✓ Verified | 9.4 (13 reviews) | 
| **Sales Forecasting ** | 9.0 (55 reviews) ✓ Verified | 9.0 (18 reviews) | 

#### Generative AI

| Feature | Backstory | InsideSales | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Backstory** | N/A | N/A |
| **InsideSales** | 8.8/10 | 244 |

#### Integrated Workflows

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Task Management** | Not enough data | 9.1 (225 reviews) ✓ Verified | 
| **Email Tracking/Automation** | Not enough data | 9.0 (228 reviews) ✓ Verified | 
| **Calls and Voice** | Not enough data | 9.0 (228 reviews) | 
| **Other Outreach Options ** | Not enough data | 8.8 (173 reviews) ✓ Verified | 
| **CRM Integration** | Not enough data | 9.1 (219 reviews) ✓ Verified | 
| **Calendar** | Not enough data | 8.9 (19 reviews) | 
| **Shared Records** | Not enough data | 8.6 (11 reviews) | 

#### Repeatability and Reportability

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Content Management** | Not enough data | 8.9 (197 reviews) ✓ Verified | 
| **Workflow Management** | Not enough data | 9.1 (209 reviews) ✓ Verified | 
| **Workflow Performance** | Not enough data | 9.1 (200 reviews) ✓ Verified | 
| **Sales Coaching and Insights** | Not enough data | 8.7 (175 reviews) ✓ Verified | 
| **Gamification** | Not enough data | 8.2 (15 reviews) | 

#### AI and Automation

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Lead Prioritization** | Not enough data | 8.8 (20 reviews) | 
| **Lead Scoring** | Not enough data | 8.4 (17 reviews) | 
| **Best Time of Day Scheduling** | Not enough data | 8.7 (17 reviews) | 
| **Buyer Intelligence** | Not enough data | 8.9 (15 reviews) | 
| **Machine Learning** | Not enough data | 8.2 (15 reviews) | 

#### Generative AI

| Feature | Backstory | InsideSales | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Org Chart

| Product | Score | Reviews |
|---|---|---|
| **Backstory** | 8.8/10 | 34 |
| **InsideSales** | N/A | N/A |

#### Logistics

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Integration** | Feature Not Available | Not enough data | 
| **Analytics** | Feature Not Available | Not enough data | 
| **Export** | Feature Not Available | Not enough data | 
| **Upload** | Feature Not Available | Not enough data | 
| **Employee Directory** | Feature Not Available | Not enough data | 

#### Editing & Design

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Drag-and-Drop** | 9.2 (11 reviews) | Not enough data | 
| **Update** | 9.4 (13 reviews) | Not enough data | 
| **Customize** | 8.6 (16 reviews) | Not enough data | 
| **Details** | 9.0 (16 reviews) | Not enough data | 
| **Restructure** | 8.7 (10 reviews) | Not enough data | 

#### Agentic AI - Org Chart

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Customer Revenue Optimization

| Product | Score | Reviews |
|---|---|---|
| **Backstory** | 8.9/10 | 72 |
| **InsideSales** | N/A | N/A |

#### Sales Team

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Flexible Sales Process** | 9.0 (42 reviews) | Not enough data | 
| **Training Mode** | 8.8 (39 reviews) | Not enough data | 
| **Playbooks** | 8.9 (40 reviews) | Not enough data | 

#### Intelligence

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Opportunity Identification** | 9.1 (41 reviews) | Not enough data | 
| **Zero-touch Renewals** | Feature Not Available | Not enough data | 
| **Smart Content** | 9.0 (39 reviews) | Not enough data | 

#### Mapping

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Multiple Org Charts** | 8.9 (45 reviews) | Not enough data | 
| **Stakeholder Roles** | 8.9 (40 reviews) | Not enough data | 

#### Agentic AI - Customer Revenue Optimization

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Backstory** | 8.6/10 | 57 |
| **InsideSales** | N/A | N/A |

#### Revenue Sourcing and Forecasting

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Revenue History** | 8.9 (27 reviews) | Not enough data | 
| **Pipeline Management** | 9.0 (37 reviews) | Not enough data | 
| **Dashboard Analytics** | 8.8 (36 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.9 (25 reviews) | Not enough data | 
| **Data Segmentation** | 8.7 (29 reviews) | Not enough data | 
| **Predictive Forecasting** | 7.5 (6 reviews) | Not enough data | 
| **Revenue Operations Cadence** | 7.6 (7 reviews) | Not enough data | 

#### CRM Data Enrichment

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Calendar Sync** | 9.2 (36 reviews) | Not enough data | 
| **Email Activity Capture** | 9.1 (39 reviews) | Not enough data | 
| **Conversation Intelligence** | 9.3 (35 reviews) | Not enough data | 
| **Marketing Leads** | 9.3 (29 reviews) | Not enough data | 
| **Contact Capture** | 8.0 (9 reviews) | Not enough data | 

#### Account Management

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Nonengaged Accounts** | 8.9 (35 reviews) | Not enough data | 
| **Account optimization** | Feature Not Available | Not enough data | 
| **Historical Patterns** | 9.1 (33 reviews) | Not enough data | 
| **Rep Performance** | 9.0 (38 reviews) | Not enough data | 
| **Account Engagement** | 7.8 (10 reviews) | Not enough data | 
| **Historical Win/Loss Patterns** | 7.7 (5 reviews) | Not enough data | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Backstory** | 8.7/10 | 228 |
| **InsideSales** | 8.4/10 | 35 |

#### Agentic AI - Sales Performance Management

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Incentives

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Badges** | 8.6 (82 reviews) | 8.1 (16 reviews) | 
| **Triggers** | 8.6 (91 reviews) | 8.2 (19 reviews) | 
| **Commission Calculator** | 8.3 (55 reviews) ✓ Verified | 6.3 (8 reviews) | 
| **Leaderboards** | 8.9 (119 reviews) | 8.8 (25 reviews) ✓ Verified | 

#### Personalization

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Profiles** | 8.7 (102 reviews) | 8.3 (17 reviews) ✓ Verified | 
| **Custom Reports** | 8.9 (141 reviews) ✓ Verified | 8.3 (17 reviews) ✓ Verified | 
| **Dashboards** | 9.0 (166 reviews) ✓ Verified | 8.8 (23 reviews) ✓ Verified | 
| **Goal Setting** | 8.7 (112 reviews) ✓ Verified | 8.3 (18 reviews) | 

#### Administrative

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Integration** | 8.9 (139 reviews) ✓ Verified | 9.2 (28 reviews) ✓ Verified | 
| **Employee Structure** | 8.7 (107 reviews) ✓ Verified | 9.1 (18 reviews) ✓ Verified | 
| **Behavior Monitoring** | 8.7 (112 reviews) | 8.8 (18 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Backstory** | N/A | N/A |
| **InsideSales** | 9.2/10 | 196 |

#### Agentic AI - Email Tracking

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Analytics

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Open Rates** | Not enough data | 9.1 (175 reviews) | 
| **Link Activity** | Not enough data | 9.1 (169 reviews) | 
| **Attachment Activity** | Not enough data | 9.2 (171 reviews) | 

#### Customizations

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Email Platform Integration** | Not enough data | 9.2 (186 reviews) | 
| **Email Scheduling** | Not enough data | 9.3 (174 reviews) | 
| **Notifications** | Not enough data | 9.3 (180 reviews) | 
| **Email Categorization** | Not enough data | 8.9 (155 reviews) | 
| **Templates** | Not enough data | 9.3 (184 reviews) | 

#### Generative AI

| Feature | Backstory | InsideSales | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Backstory** | 8.7/10 | 144 |
| **InsideSales** | 8.8/10 | 208 |

#### Agentic AI - Sales Analytics

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Data Sourcing

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Data Sourcing** | 8.6 (88 reviews) | 8.9 (131 reviews) | 
| **Exporting & Sharing Data** | 8.5 (79 reviews) | 9.0 (124 reviews) | 
| **Multi-Device Data Visualization** | 8.8 (72 reviews) | 9.0 (107 reviews) | 
| **Interactive Dashboards** | 8.9 (100 reviews) | 8.9 (156 reviews) | 
| **Data Segmentation** | 8.8 (82 reviews) | 8.7 (127 reviews) | 

#### Predictive Analytics

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Lead Scoring** | 8.7 (80 reviews) | 8.6 (135 reviews) | 
| **Opportunity Scoring** | 8.6 (96 reviews) | 8.7 (114 reviews) | 
| **Risk Analysis** | 8.6 (82 reviews) | 8.5 (99 reviews) | 
| **Live Forecasting** | 8.7 (85 reviews) | 8.8 (112 reviews) | 

#### Sales Management

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Live Pipeline Management** | 8.6 (91 reviews) | 8.9 (128 reviews) | 
| **Sales Gamification** | 8.7 (85 reviews) | 8.8 (153 reviews) | 
| **Account-Based Analytics** | 8.8 (107 reviews) | 8.9 (150 reviews) | 
| **Activity Tracking** | 9.0 (124 reviews) | 9.1 (183 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Backstory** | N/A | N/A |
| **InsideSales** | 8.9/10 | 386 |

#### Agentic AI - Outbound Call Tracking

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Calling

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Record Calls** | Not enough data | 8.9 (291 reviews) | 
| **Generate Location** | Not enough data | 8.9 (312 reviews) | 
| **Call Types** | Not enough data | 9.1 (322 reviews) | 
| **Click-to-Call** | Not enough data | 9.3 (372 reviews) | 
| **Auto Dialer** | Not enough data | Not enough data | 

#### Contacts

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Personalization** | Not enough data | 8.9 (333 reviews) | 
| **Information Locater** | Not enough data | 8.8 (309 reviews) | 
| **Record Prospect Data** | Not enough data | 8.8 (308 reviews) | 

#### Insights

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Notes** | Not enough data | 8.9 (341 reviews) | 
| **Daily Summary** | Not enough data | 8.7 (303 reviews) | 
| **Automated Voicemails** | Not enough data | 8.9 (254 reviews) | 
| **Automated Emails** | Not enough data | 9.0 (309 reviews) | 
| **Sorts Prospects** | Not enough data | 8.7 (308 reviews) | 
| **Automated Note Taking** | Not enough data | Not enough data | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Backstory** | 8.7/10 | 92 |
| **InsideSales** | N/A | N/A |

#### Agentic AI - Sales Coaching

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Training

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Knowledge Base** | 8.6 (54 reviews) ✓ Verified | Not enough data | 
| **Coaching Materials** | 8.4 (54 reviews) | Not enough data | 
| **Playbook Creation** | 8.5 (41 reviews) | Not enough data | 
| **Video Record** | 8.7 (36 reviews) | Not enough data | 

#### Feedback

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Review** | 8.7 (45 reviews) ✓ Verified | Not enough data | 
| **Scorecard** | 8.9 (60 reviews) ✓ Verified | Not enough data | 
| **Coaching Card** | 9.0 (45 reviews) | Not enough data | 
| **Leaderboard** | 9.1 (60 reviews) ✓ Verified | Not enough data | 
| **Real-Time Updates** | 8.7 (56 reviews) ✓ Verified | Not enough data | 
| **Notifications** | 8.7 (49 reviews) ✓ Verified | Not enough data | 
| **Competition** | 9.1 (49 reviews) | Not enough data | 

#### Generative AI

| Feature | Backstory | InsideSales | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Backstory** | N/A | N/A |
| **InsideSales** | N/A | N/A |

#### Agentic AI - Revenue AI Platforms

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Backstory | InsideSales | 
|---|---|---|
| **Conversation Intelligence** | Not enough data | Not enough data | 
| **Predictive Forecasting** | Not enough data | Not enough data | 
| **CRM Data Enrichment** | Not enough data | Not enough data | 
| **Actionable Insights** | Not enough data | Not enough data | 
| **Risk Flagging** | Not enough data | Not enough data | 
| **Workflow Orchestration** | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | 
| **Pipeline & Deal Management** | Not enough data | Not enough data | 
| **Customer Data Capture** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)

**Unique to Backstory (6):** [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms), [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Account Data Management Software](https://www.g2.com/categories/account-data-management), [Customer Revenue Optimization (CRO) Software](https://www.g2.com/categories/customer-revenue-optimization), [Org Chart Software](https://www.g2.com/categories/org-chart), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching)

**Unique to InsideSales (4):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Intelligence Software](https://www.g2.com/categories/sales-intelligence)


---
## Reviewer Demographics

### By Company Size

| Segment | Backstory | InsideSales | 
|---|---|---|
| **Small-Business** | 10.4% | 15.5% | 
| **Mid-Market** | 35.5% | 36.1% | 
| **Enterprise** | 54.1% | 48.4% | 

### By Industry

#### Backstory

- **Computer Software:** 36.0%
- **Information Technology and Services:** 31.8%
- **Telecommunications:** 9.4%
- **Computer & Network Security:** 5.0%
- **Internet:** 2.1%
- **Marketing and Advertising:** 1.8%
- **Staffing and Recruiting:** 1.2%
- **Management Consulting:** 1.0%
- **Accounting:** 0.7%
- **Leisure, Travel & Tourism:** 0.7%
- **Other:** 10.4%

#### InsideSales

- **Information Technology and Services:** 22.7%
- **Computer Software:** 16.0%
- **Marketing and Advertising:** 12.9%
- **Telecommunications:** 6.9%
- **Financial Services:** 5.6%
- **Internet:** 3.8%
- **Transportation/Trucking/Railroad:** 2.9%
- **Consumer Services:** 2.3%
- **Chemicals:** 2.0%
- **Hospital & Health Care:** 1.6%
- **Other:** 23.2%

---
## Alternatives

### Alternatives to Backstory

- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5609 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3573 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6678 reviews)
- [Aviso](https://www.g2.com/products/aviso/reviews) — 4.3/5 stars (986 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25860 reviews)
- [Terret.ai](https://www.g2.com/products/terret-ai/reviews) — 4.4/5 stars (615 reviews)
- [Weflow](https://www.g2.com/products/weflow/reviews) — 4.6/5 stars (121 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9692 reviews)
- [Revenue Grid](https://www.g2.com/products/revenue-grid/reviews) — 4.6/5 stars (584 reviews)

### Alternatives to InsideSales

- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3573 reviews)
- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5609 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13879 reviews)
- [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (579 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1235 reviews)
- [Reply](https://www.g2.com/products/reply/reviews) — 4.6/5 stars (1549 reviews)
- [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) — 4.5/5 stars (9108 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9692 reviews)
- [Vendasta Yesware](https://www.g2.com/products/vendasta-yesware/reviews) — 4.4/5 stars (821 reviews)

---
## Top Discussions

### Backstory

- Title: [what is the best use of People.AI for sales reps?](https://www.g2.com/discussions/what-is-the-best-use-of-people-ai-for-sales-reps) — 1 comment, 1 upvote
  > **Top comment:** "Hello Mitchel, 
Thank you for your question.   We have a page dedicated to People.ai's Solutions for Sales on our website..."
- Title: [Can Salesforce be synced with People.ai?](https://www.g2.com/discussions/can-salesforce-be-synced-with-people-ai) — 1 comment
  > **Top comment:** "Yes, absolutely"
- Title: [Time to reflect activity in PeopleAI](https://www.g2.com/discussions/34636-time-to-reflect-activity-in-peopleai) — 1 comment
  > **Top comment:** "What is the polling cycle time to reflect new activity ?  "

### InsideSales

- Title: [Do you think Playbooks will integrate more "Plays" into the system by the end of 2020?](https://www.g2.com/discussions/26128-do-you-think-playbooks-will-integrate-more-plays-into-the-system-by-the-end-of-2020) — 1 comment, 2 upvotes
  > **Top comment:** "Plays are written by users with permission, not by playbooks"
- Title: [Does Playbooks work with the Microsoft Dynamics cloud solution?](https://www.g2.com/discussions/work-with-miscrosoft-dynamics) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, Playbooks works with the cloud Microsoft Dynamics CRM. "
- Title: [Is Playbooks Salesforce lightning ready?](https://www.g2.com/discussions/salesforce-lightning-capable-f9f5a24d-500f-4b05-8b22-2ef70a1f8b83) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, Playbooks works seamlessly with Salesforce lightning. "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/people-ai-backstory-vs-insidesales)