When assessing the two solutions, reviewers found Pentaho easier to use. However, ReportServer is easier to set up and administer. Reviewers also preferred doing business with ReportServer overall.
Reviewers felt that Pentaho meets the needs of their business better than ReportServer.
When comparing quality of ongoing product support, reviewers felt that ReportServer is the preferred option.
For feature updates and roadmaps, our reviewers preferred the direction of ReportServer over Pentaho.