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Compare Pendo and Toonimo 
At a Glance
Market Segments
Mid-Market (63.0% of reviews)
Small-Business (41.7% of reviews)
Entry-Level Pricing
Free
No pricing available
Pendo
Star Rating
(1,555)4.4 out of 5
Market Segments
Mid-Market (63.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansToonimo
Star Rating
(12)4.3 out of 5
Market Segments
Small-Business (41.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ToonimoSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Toonimo excels in providing a seamless implementation experience, with users highlighting its ability to integrate easily with various third-party web applications without needing access to the underlying code. This feature allows businesses to create a native tool within their SaaS products, enhancing self-help options for customers and staff alike.
- Users say that Pendo stands out for its comprehensive analytics capabilities, offering deep insights into user interactions with products. Reviewers appreciate the platform's ability to track user behavior and provide valuable onboarding guides, which help in understanding user sentiment and improving overall engagement.
- According to verified reviews, Toonimo's audiovisual guidance is a key differentiator, with users noting significant improvements in trial conversion rates when using audio walkthroughs compared to text bubbles. This feature has been particularly praised for enhancing the onboarding experience.
- Reviewers mention that while Pendo provides excellent customer support, Toonimo receives higher marks for the quality of its support services. Users have expressed satisfaction with Toonimo's responsiveness and the effectiveness of its support team in helping them achieve their business goals.
- G2 reviewers highlight that Toonimo offers superior ease of use and setup, with users finding the platform intuitive and straightforward to navigate. This user-friendly design has been a significant factor in their positive experiences, making it easier for teams to adopt the tool quickly.
- Users report that Pendo, while robust in analytics, can sometimes feel overwhelming due to its extensive features. Some reviewers have noted that the learning curve can be steep, which may hinder quick adoption for teams looking for a more straightforward solution.
Pricing
Entry-Level Pricing
Pendo
Free
Free
Try Pendo for free for up to 500 monthly active users. Includes: product analytics, in-app guides, net promoter score (NPS), roadmaps.
- Product analytics
- In-app guides
- Net Promoter Score (NPS)
Toonimo
No pricing availableFree Trial
Pendo
Free Trial is available
Toonimo
Free Trial is available
Ratings
Meets Requirements
8.5
1,191
9.3
12
Ease of Use
8.2
1,205
8.8
12
Ease of Setup
7.9
563
8.7
10
Ease of Admin
8.4
555
8.7
9
Quality of Support
8.5
1,040
9.6
12
Has the product been a good partner in doing business?
8.9
531
8.8
10
Product Direction (% positive)
8.5
1,106
9.0
12
Features by Category
Metrics
8.7
453
Not enough data
8.7
471
Not enough data
8.4
419
Not enough data
8.8
464
Not enough data
8.5
421
Not enough data
8.2
394
Not enough data
8.2
358
Not enough data
8.2
334
Not enough data
8.3
394
Not enough data
Reporting
8.4
462
Not enough data
8.5
426
Not enough data
8.7
436
Not enough data
8.7
467
Not enough data
7.8
261
Not enough data
8.1
284
Not enough data
8.2
449
Not enough data
Other
8.7
437
Not enough data
8.0
306
Not enough data
7.5
262
Not enough data
7.9
271
Not enough data
7.3
196
Not enough data
8.5
340
Not enough data
8.2
297
Not enough data
Agentic AI - Digital Analytics
6.1
11
Not enough data
6.3
13
Not enough data
6.1
12
Not enough data
6.1
12
Not enough data
Administration
8.1
376
Not enough data
7.9
296
Not enough data
8.8
421
Not enough data
8.5
453
Not enough data
User Identification
7.9
109
Not enough data
8.5
136
Not enough data
8.0
103
Not enough data
Tracking & Reporting
8.5
125
Not enough data
8.5
131
Not enough data
8.3
108
Not enough data
8.5
141
Not enough data
8.6
133
Not enough data
8.7
137
Not enough data
Metrics
8.8
83
Not enough data
8.4
64
Not enough data
8.4
72
Not enough data
8.3
69
Not enough data
8.4
66
Not enough data
User Behavior
9.1
23
Not enough data
8.1
23
Not enough data
8.6
23
Not enough data
A/B Testing
7.5
20
Not enough data
7.2
20
Not enough data
8.8
21
Not enough data
6.9
20
Not enough data
Visitor Information
8.0
22
Not enough data
8.1
20
Not enough data
Agentic AI - Session Replay
7.7
5
Not enough data
User Analysis
8.6
343
9.7
5
8.4
389
9.2
8
User Support
8.5
389
9.4
8
7.6
207
9.5
7
8.0
294
9.3
7
Walkthrough Type
8.1
297
9.8
8
8.6
364
9.6
8
Platform Basics - Digital Adoption Platform
8.5
19
Not enough data
8.9
20
Not enough data
Analytics - Digital Adoption Platform
9.0
20
Not enough data
Functions - Digital Adoption Platform
8.6
19
Not enough data
9.0
20
Not enough data
Agentic AI - Digital Adoption Platform
6.5
11
Not enough data
Product Analytics
8.6
579
Not enough data
8.7
612
Not enough data
8.6
590
Not enough data
8.2
502
Not enough data
8.0
410
Not enough data
8.2
442
Not enough data
8.0
402
Not enough data
7.9
444
Not enough data
Agentic AI - Product Analytics
6.6
25
Not enough data
6.9
25
Not enough data
6.9
24
Not enough data
7.5
23
Not enough data
Computing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experimental Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Feature Not Available
Agentic AI - A/B Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
8.1
324
Not enough data
7.9
306
Not enough data
8.1
306
Not enough data
Planning
7.1
230
Not enough data
7.1
222
Not enough data
6.6
197
Not enough data
7.6
234
Not enough data
7.2
209
Not enough data
Workflow Management
7.3
242
Not enough data
7.6
250
Not enough data
6.7
197
Not enough data
7.0
209
Not enough data
Metrics
8.8
83
Not enough data
8.4
64
Not enough data
8.4
72
Not enough data
8.3
69
Not enough data
8.4
66
Not enough data
Variation Testing
8.3
54
Not enough data
7.8
55
Not enough data
8.1
59
Not enough data
8.4
66
Not enough data
8.1
63
Not enough data
7.9
56
Not enough data
Reporting
8.6
84
Not enough data
8.6
87
Not enough data
Personalization
8.6
74
Not enough data
8.7
73
Not enough data
8.9
66
Not enough data
Administration
8.0
75
Not enough data
8.1
66
Not enough data
8.5
85
Not enough data
8.6
91
Not enough data
Categories
Categories
Shared Categories
Pendo and Toonimo are categorized as Digital Adoption Platform and Product Analytics
Unique Categories
Pendo is categorized as Digital Analytics, Product Management, Mobile App Analytics, Mobile App Optimization, and Session Replay
Toonimo is categorized as A/B Testing and Customer Self-Service
Reviews
Reviewers' Company Size
Pendo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Toonimo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
33.5%
Information Technology and Services
15.5%
Marketing and Advertising
7.2%
Financial Services
4.2%
Hospital & Health Care
3.0%
Other
36.6%
Computer Software
25.0%
Financial Services
16.7%
Pharmaceuticals
8.3%
Marketing and Advertising
8.3%
Leisure, Travel & Tourism
8.3%
Other
33.3%
Discussions
Which integrations does Pendo support?
2 Comments
SG
Hi there! My name is Stephanie and I'm a research analyst in marketing & advertising at G2. Thanks for posting this question. As of November 2019, Pendo is...Read more
How do I change the badge for the resource center
1 Comment
RD
It depends if you are using the Classic Designer or Visual Design Studio. Here's a reference for both:...Read more
How can I participate remotely in a PUG?
1 Comment
MW
Now, the PUG meetings are done remotely - just join one of the Pendomonium Slack channels as shown in the Community and join some of the PUGs! Read more
Do you offer on-premise installations?
1 Comment
Official Response from Toonimo
Toonimo's standard offering is SaaS, however, we do provide on-premise deployments in a few available configurations.Read more
Which languages are included in your audio walkthroughs?
1 Comment
Official Response from Toonimo
Toonimo can play audio in ANY language. It can also trigger the appropriate language audio based on the geographic region your website users are coming from.Read more
How long is the deployment process?
1 Comment
Official Response from Toonimo
The deployment of Toonimo depends on the complexity of the use cases. For a simple deployment of 1-2 use cases, the end-to-end deployment usually takes...Read more
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