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Compare Pendo and SessionStack 
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At a Glance
Market Segments
Mid-Market (62.8% of reviews)
Small-Business (71.6% of reviews)
Entry-Level Pricing
Free
Contact Us Per Year
Pendo
Star Rating
(1,548)4.4 out of 5
Market Segments
Mid-Market (62.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSessionStack
Star Rating
(67)4.8 out of 5
Market Segments
Small-Business (71.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Learn more about SessionStackSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pendo excels in Click Tracking with a score of 9.7, while SessionStack, although strong, scores slightly lower at 9.2. Reviewers mention that Pendo's ability to track user interactions in real-time provides valuable insights into user behavior.
- Reviewers mention that SessionStack shines in Error and Bug Tracking, scoring 9.4 compared to Pendo's 7.7. Users on G2 appreciate SessionStack's detailed error reports, which help teams quickly identify and resolve issues.
- Users say that SessionStack offers superior Eye Tracking capabilities, scoring 8.6, while Pendo's score is significantly lower at 6.3. Reviewers highlight that this feature allows for a deeper understanding of user engagement and attention on specific elements.
- G2 users report that Pendo's Custom Event Tracking is robust, scoring 8.4, but SessionStack outperforms with a score of 8.8. Users mention that SessionStack's flexibility in defining custom events enhances their ability to tailor analytics to their specific needs.
- Reviewers mention that SessionStack's API/Integrations score of 9.2 is a standout feature, compared to Pendo's 8.1. Users appreciate the ease of integrating SessionStack with other tools, which streamlines their workflow.
- Users report that Pendo's User-Level Analytics score of 8.7 is competitive, but SessionStack leads with a score of 9.2. Reviewers say that SessionStack's detailed user-level insights help teams make data-driven decisions more effectively.
Pricing
Entry-Level Pricing
Pendo
Free
Free
Try Pendo for free for up to 500 monthly active users. Includes: product analytics, in-app guides, net promoter score (NPS), roadmaps.
- Product analytics
- In-app guides
- Net Promoter Score (NPS)
SessionStack
Custom
Contact Us
Per Year
- Tagless autocapture of client-side data
- SessionStackAI
- Custom team seats included
Free Trial
Pendo
Free Trial is available
SessionStack
Free Trial is available
Ratings
Meets Requirements
8.5
1,185
9.4
44
Ease of Use
8.2
1,199
9.4
43
Ease of Setup
7.9
558
9.4
13
Ease of Admin
8.5
554
9.8
10
Quality of Support
8.5
1,036
9.3
43
Has the product been a good partner in doing business?
8.9
530
9.6
9
Product Direction (% positive)
8.5
1,100
9.7
37
Features by Category
Metrics
8.7
453
8.5
8
8.7
471
8.1
7
8.4
419
8.6
7
8.8
464
8.1
7
8.5
421
8.8
7
8.2
394
8.9
6
8.2
358
8.1
7
8.2
335
7.9
7
8.3
394
8.3
7
Reporting
8.4
462
8.5
8
8.5
426
8.1
8
8.7
436
8.3
8
8.7
466
7.9
8
7.8
262
7.6
7
8.1
285
Feature Not Available
8.2
448
8.6
7
Other
8.7
437
8.1
7
8.0
307
Feature Not Available
7.5
263
Feature Not Available
7.9
272
Feature Not Available
7.3
197
Feature Not Available
8.5
338
Feature Not Available
8.2
297
8.3
7
Agentic AI - Digital Analytics
6.4
12
Not enough data
6.5
13
Not enough data
6.5
12
Not enough data
6.5
12
Not enough data
Administration
8.1
375
9.2
8
8.0
296
Feature Not Available
8.8
420
8.8
8
8.5
453
9.0
8
User Identification
7.9
110
Not enough data
8.6
137
Not enough data
8.0
104
Not enough data
Tracking & Reporting
8.5
126
Not enough data
8.5
132
Not enough data
8.3
109
Not enough data
8.5
142
Not enough data
8.6
134
Not enough data
8.7
138
Not enough data
Metrics
8.8
84
Not enough data
8.4
65
Not enough data
8.4
73
Feature Not Available
8.3
70
Feature Not Available
8.4
67
Not enough data
User Behavior
9.1
23
9.2
18
8.1
23
9.4
19
8.6
23
8.9
19
A/B Testing
7.5
20
9.4
18
7.2
20
Feature Not Available
8.8
21
9.8
18
6.9
20
Feature Not Available
Visitor Information
8.0
22
9.1
21
8.1
20
8.8
19
Agentic AI - Session Replay
7.7
5
Not enough data
User Analysis
8.6
342
Not enough data
8.4
388
Not enough data
User Support
8.5
387
Not enough data
7.6
207
Not enough data
8.0
293
Not enough data
Walkthrough Type
8.1
296
Not enough data
8.6
363
Not enough data
Platform Basics - Digital Adoption Platform
8.4
18
Not enough data
8.9
18
Not enough data
Analytics - Digital Adoption Platform
9.0
18
Not enough data
Functions - Digital Adoption Platform
8.6
18
Not enough data
9.0
19
Not enough data
Agentic AI - Digital Adoption Platform
6.5
11
Not enough data
Product Analytics
8.7
578
8.7
5
8.7
608
9.2
6
8.6
590
8.3
7
8.2
500
Not enough data
8.0
411
8.9
6
8.2
442
9.0
5
8.0
402
9.0
5
7.9
442
9.3
5
Agentic AI - Product Analytics
6.7
26
Not enough data
7.0
25
Not enough data
7.0
25
Not enough data
7.6
24
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Communication
8.1
324
Not enough data
7.9
306
Not enough data
8.1
306
Not enough data
Planning
7.1
231
Not enough data
7.1
223
Not enough data
6.6
198
Not enough data
7.6
235
Not enough data
7.2
210
Not enough data
Workflow Management
7.3
242
Not enough data
7.6
251
Not enough data
6.7
197
Not enough data
7.0
210
Not enough data
Metrics
8.8
84
Not enough data
8.4
65
Not enough data
8.4
73
Feature Not Available
8.3
70
Feature Not Available
8.4
67
Not enough data
Variation Testing
8.3
54
Not enough data
7.8
55
Not enough data
8.1
59
Not enough data
8.4
66
Not enough data
8.1
63
Not enough data
7.9
56
Not enough data
Reporting
8.6
84
Not enough data
8.6
87
Not enough data
Personalization
8.6
74
Not enough data
8.7
73
Not enough data
8.9
66
Not enough data
Administration
8.0
75
Not enough data
8.1
66
Not enough data
8.5
85
Not enough data
8.6
91
Not enough data
Categories
Categories
Shared Categories
Pendo and SessionStack are categorized as Product Analytics, Digital Analytics, Mobile App Analytics, and Session Replay
Reviews
Reviewers' Company Size
Pendo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SessionStack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
33.6%
Information Technology and Services
15.5%
Marketing and Advertising
7.2%
Financial Services
4.2%
Hospital & Health Care
3.0%
Other
36.5%
Computer Software
17.9%
Information Technology and Services
16.4%
Marketing and Advertising
10.4%
Financial Services
10.4%
Hospital & Health Care
4.5%
Other
40.3%
Discussions
Which integrations does Pendo support?
2 Comments
SG
Hi there! My name is Stephanie and I'm a research analyst in marketing & advertising at G2. Thanks for posting this question. As of November 2019, Pendo is...Read more
How can I participate remotely in a PUG?
1 Comment
MW
Now, the PUG meetings are done remotely - just join one of the Pendomonium Slack channels as shown in the Community and join some of the PUGs! Read more
How do I change the badge for the resource center
1 Comment
RD
It depends if you are using the Classic Designer or Visual Design Studio. Here's a reference for both:...Read more
SessionStack has no discussions with answers
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