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Compare Pendo and Sentry 
Featured Products
At a Glance
Market Segments
Mid-Market (62.9% of reviews)
Small-Business (47.5% of reviews)
Entry-Level Pricing
Free
Free
Pendo
Star Rating
(1,554)4.4 out of 5
Market Segments
Mid-Market (62.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSentry
Star Rating
(125)4.5 out of 5
Market Segments
Small-Business (47.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Sentry excels in its user-friendly interface, making it easy for users to filter log data and set up the tool quickly. One user highlighted the simplicity of installation, noting that it only required adding code to their websites, which significantly reduced debugging time.
- Users say that Pendo provides deep insights into user interactions, which is invaluable for understanding customer behavior. Reviewers appreciate the comprehensive onboarding guides and walkthroughs that help users navigate the software effectively, enhancing the overall user experience.
- According to verified reviews, Sentry's error and bug tracking capabilities are highly praised, with users noting its effectiveness in monitoring unexpected errors across various projects. This feature allows teams to manage issues efficiently, ensuring that problems are addressed promptly.
- Reviewers mention that Pendo shines in its customer support, with many users describing it as excellent and responsive. This level of support is crucial for businesses that rely on timely assistance to maximize the software's potential.
- Users report that while Sentry has a strong focus on monitoring and tracking, Pendo offers a more comprehensive view of user engagement, with features that allow for detailed analysis of user behavior and sentiment. This holistic approach helps businesses tailor their products to meet user needs more effectively.
- G2 reviewers highlight that both tools are competitively priced, with free entry-level options available. However, Sentry's focus on small businesses contrasts with Pendo's appeal to mid-market companies, indicating that each product may cater to different segments of the market.
Pricing
Entry-Level Pricing
Pendo
Free
Free
Try Pendo for free for up to 500 monthly active users. Includes: product analytics, in-app guides, net promoter score (NPS), roadmaps.
- Product analytics
- In-app guides
- Net Promoter Score (NPS)
Sentry
Developer
Free
For solo devs working on small projects
- 5k events/month
- 1 user
- 30 day history
Free Trial
Pendo
Free Trial is available
Sentry
Free Trial is available
Ratings
Meets Requirements
8.5
1,191
9.0
102
Ease of Use
8.2
1,205
8.7
105
Ease of Setup
7.9
564
8.6
55
Ease of Admin
8.5
555
8.8
36
Quality of Support
8.5
1,041
8.5
75
Has the product been a good partner in doing business?
8.9
531
8.9
29
Product Direction (% positive)
8.5
1,106
9.2
103
Features by Category
Metrics
8.7
454
Not enough data
8.7
472
Not enough data
8.4
420
Not enough data
8.8
465
Not enough data
8.5
422
Not enough data
8.2
395
Not enough data
8.2
359
Not enough data
8.2
335
Not enough data
8.3
395
Not enough data
Reporting
8.4
463
Not enough data
8.5
427
Not enough data
8.7
437
Not enough data
8.7
467
Not enough data
7.8
262
Not enough data
8.1
285
Not enough data
8.2
449
Not enough data
Other
8.7
438
Not enough data
8.0
307
Not enough data
7.5
263
Not enough data
7.9
272
Not enough data
7.3
197
Not enough data
8.5
340
Not enough data
8.2
298
Not enough data
Agentic AI - Digital Analytics
6.4
12
Not enough data
6.5
14
Not enough data
6.4
13
Not enough data
6.4
13
Not enough data
Administration
8.1
376
Not enough data
8.0
297
Not enough data
8.8
422
Not enough data
8.5
454
Not enough data
User Identification
7.9
110
Not enough data
8.6
137
Not enough data
8.0
104
Not enough data
Tracking & Reporting
8.5
126
Not enough data
8.5
132
Not enough data
8.3
109
Not enough data
8.5
142
Not enough data
8.6
134
Not enough data
8.7
138
Not enough data
Metrics
8.8
84
7.3
10
8.4
65
7.5
10
8.4
73
7.8
10
8.3
70
6.7
8
8.4
67
6.3
8
User Behavior
9.1
23
8.3
5
8.1
23
7.0
5
8.6
23
Not enough data
A/B Testing
7.5
20
9.0
5
7.2
20
Not enough data
8.8
21
7.3
5
6.9
20
Not enough data
Visitor Information
8.0
22
8.7
5
8.1
20
8.0
5
Agentic AI - Session Replay
7.7
5
Not enough data
User Analysis
8.6
343
Not enough data
8.4
389
Not enough data
User Support
8.5
388
Not enough data
7.6
207
Not enough data
8.0
294
Not enough data
Walkthrough Type
8.1
297
Not enough data
8.6
364
Not enough data
Platform Basics - Digital Adoption Platform
8.4
18
Not enough data
8.9
19
Not enough data
Analytics - Digital Adoption Platform
8.9
19
Not enough data
Functions - Digital Adoption Platform
8.6
19
Not enough data
9.0
20
Not enough data
Agentic AI - Digital Adoption Platform
6.5
11
Not enough data
Product Analytics
8.6
579
Not enough data
8.7
612
Not enough data
8.6
591
Not enough data
8.2
504
Not enough data
8.0
411
Not enough data
8.2
443
Not enough data
8.0
403
Not enough data
7.9
444
Not enough data
Agentic AI - Product Analytics
6.7
26
Not enough data
7.1
26
Not enough data
7.0
25
Not enough data
7.6
24
Not enough data
Functionality
Not enough data
7.8
9
Not enough data
8.9
11
Not enough data
8.3
8
Not enough data
8.8
10
Not enough data
8.5
10
Not enough data
7.6
9
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bug Reporting
Not enough data
7.5
36
Not enough data
7.4
35
Not enough data
8.0
40
Bug Monitoring
Not enough data
8.7
41
Not enough data
8.9
45
Not enough data
8.2
41
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Crash Monitoring
Not enough data
9.2
11
Not enough data
8.6
12
Not enough data
7.4
11
Crash Data
Not enough data
8.0
11
Not enough data
8.2
11
Not enough data
8.0
11
Metrics
8.8
84
7.3
10
8.4
65
7.5
10
8.4
73
7.8
10
8.3
70
6.7
8
8.4
67
6.3
8
Visibility
Not enough data
8.9
16
Not enough data
8.4
16
Not enough data
9.0
16
Monitoring and Management
Not enough data
7.8
15
Not enough data
8.4
15
Not enough data
8.7
14
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
8.5
24
Not enough data
8.5
25
Not enough data
8.8
27
Not enough data
6.8
17
Not enough data
8.6
20
Response
Not enough data
8.4
23
Not enough data
8.4
24
Not enough data
8.1
19
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
8.7
18
Not enough data
7.7
17
Functionality
Not enough data
7.3
16
Not enough data
7.8
15
Not enough data
5.5
13
Not enough data
6.8
14
Generative AI
Not enough data
Not enough data
Agentic AI - IT Alerting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
8.1
325
Not enough data
7.9
307
Not enough data
8.1
307
Not enough data
Planning
7.1
231
Not enough data
7.1
223
Not enough data
6.6
198
Not enough data
7.6
235
Not enough data
7.2
210
Not enough data
Workflow Management
7.3
243
Not enough data
7.6
251
Not enough data
6.7
198
Not enough data
7.0
210
Not enough data
Metrics
8.8
84
7.3
10
8.4
65
7.5
10
8.4
73
7.8
10
8.3
70
6.7
8
8.4
67
6.3
8
Variation Testing
8.3
54
Not enough data
7.8
55
Not enough data
8.1
59
Not enough data
8.4
66
Not enough data
8.1
63
Not enough data
7.9
56
Not enough data
Reporting
8.6
84
Not enough data
8.6
87
Not enough data
Personalization
8.6
74
Not enough data
8.7
73
Not enough data
8.9
66
Not enough data
Administration
8.0
75
Not enough data
8.1
66
Not enough data
8.5
85
Not enough data
8.6
91
Not enough data
Categories
Categories
Shared Categories
Pendo and Sentry are categorized as Session Replay
Unique Categories
Pendo is categorized as Digital Adoption Platform, Product Analytics, Digital Analytics, Product Management, Mobile App Analytics, and Mobile App Optimization
Reviews
Reviewers' Company Size
Pendo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sentry
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
33.5%
Information Technology and Services
15.5%
Marketing and Advertising
7.2%
Financial Services
4.3%
Hospital & Health Care
3.0%
Other
36.5%
Computer Software
30.3%
Information Technology and Services
18.9%
Internet
9.0%
Financial Services
4.1%
Logistics and Supply Chain
3.3%
Other
34.4%
Discussions
Which integrations does Pendo support?
2 Comments
SG
Hi there! My name is Stephanie and I'm a research analyst in marketing & advertising at G2. Thanks for posting this question. As of November 2019, Pendo is...Read more
How can I participate remotely in a PUG?
1 Comment
MW
Now, the PUG meetings are done remotely - just join one of the Pendomonium Slack channels as shown in the Community and join some of the PUGs! Read more
How do I change the badge for the resource center
1 Comment
RD
It depends if you are using the Classic Designer or Visual Design Studio. Here's a reference for both:...Read more
What is your primary use case for Sentry in application monitoring, and how has it impacted your development process?
1 Comment
JD
You can intergrate senty with your application to get the errors on your email or simply getting notified when your system fails or give you any kind of...Read more
Sentry has no more discussions with answers
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