Compare Pendo, Quantum Metric, and Google Analytics

Pricing

 
Free Trial
Free Trial Unavailable
Free Trial Unavailable
Pendo
Free Trial
Quantum Metric
Free Trial Unavailable
Google Analytics
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.7
8.6
9.0
Ease of Use
Ease of Use
8.1
8.8
7.7
Ease of Setup
Ease of Setup
8.1
Not enough data available
7.8
Ease of Admin
Ease of Admin
8.6
Not enough data available
8.2
Quality of Support
Quality of Support
8.8
9.6
7.4
Ease of Doing Business With
Ease of Doing Business With
9.3
Not enough data available
8.2
Product Direction (% positive)
Product Direction (% positive)
9.3
9.1
8.4
Meets Requirements
Pendo
8.7
Quantum Metric
8.6
Google Analytics
9.0
Ease of Use
Pendo
8.1
Quantum Metric
8.8
Google Analytics
7.7
Ease of Setup
Pendo
8.1
Quantum Metric
Not enough data available
Google Analytics
7.8
Ease of Admin
Pendo
8.6
Quantum Metric
Not enough data available
Google Analytics
8.2
Quality of Support
Pendo
8.8
Quantum Metric
9.6
Google Analytics
7.4
Ease of Doing Business With
Pendo
9.3
Quantum Metric
Not enough data available
Google Analytics
8.2
Product Direction (% positive)
Pendo
9.3
Quantum Metric
9.1
Google Analytics
8.4

Features

Metrics
Sessions - Digital Analytics
Pendo
8.5
Quantum Metric
9.0
Google Analytics
9.0
Engagement
Pendo
8.7
Quantum Metric
8.2
Google Analytics
8.7
Entry and Exit Pages
Pendo
8.5
Quantum Metric
8.7
Google Analytics
8.7
Standard Event Tracking
Pendo
8.8
Quantum Metric
8.3
Google Analytics
8.5
Custom Event Tracking
Pendo
8.6
Quantum Metric
8.8
Google Analytics
8.4
Retention
Pendo
8.0
Quantum Metric
7.9
Google Analytics
8.3
Return
Pendo
8.1
Quantum Metric
8.3
Google Analytics
8.4
Conversions
Pendo
8.4
Quantum Metric
8.8
Google Analytics
8.6
Funnels
Pendo
8.3
Quantum Metric
8.6
Google Analytics
8.1
Reporting
Real-Time Reporting
Pendo
7.8
Quantum Metric
8.2
Google Analytics
8.7
Trending
Pendo
8.3
Quantum Metric
8.7
Google Analytics
8.5
Retroactive Reporting
Pendo
8.8
Quantum Metric
8.6
Google Analytics
8.2
Segmentation
Pendo
8.7
Quantum Metric
8.0
Google Analytics
8.4
Mobile Reporting
Pendo
8.0
Quantum Metric
8.0
Google Analytics
8.5
Unification Across Devices
Pendo
7.8
Quantum Metric
8.8
Google Analytics
8.2
Custom Reports and Dashboards
Pendo
7.7
Quantum Metric
9.1
Google Analytics
8.5
Other
User Data
Pendo
8.8
Quantum Metric
8.2
Google Analytics
8.5
Site Search Reporting
Pendo
7.8
Quantum Metric
8.5
Google Analytics
8.5
Load Time Monitoring
Pendo
7.1
Quantum Metric
8.5
Google Analytics
8.3
Campaign Tracking
Pendo
7.6
Quantum Metric
9.0
Google Analytics
8.7
E-Commerce
Pendo
6.0
Quantum Metric
8.3
Google Analytics
8.5
Promotional Messages
Pendo
8.6
Quantum Metric
8.6
Google Analytics
8.1
Administration Alerts
Pendo
8.5
Quantum Metric
7.4
Google Analytics
8.2
Variation Testing
A/B Testing
Pendo
7.9
Quantum Metric
9.4
Google Analytics
8.5
Conversion Goal
Pendo
8.1
Quantum Metric
8.8
Google Analytics
8.7
Percentage of Traffic
Pendo
7.9
Quantum Metric
9.2
Google Analytics
8.8
Confidence Level
Pendo
7.5
Quantum Metric
9.7
Google Analytics
8.6
Multivariate Testing
Pendo
Not enough data available
Quantum Metric
9.3
Google Analytics
8.4
Split URL Testing
Pendo
Not enough data available
Quantum Metric
9.0
Google Analytics
8.5
Build
WYSIWYG Editor
Pendo
7.4
Quantum Metric
Not enough data available
Google Analytics
8.0
Landing Pages
Pendo
7.9
Quantum Metric
9.0
Google Analytics
8.6
Reporting
Segmentation
Pendo
7.8
Quantum Metric
9.0
Google Analytics
8.7
Reports and Dashboards
Pendo
8.1
Quantum Metric
8.8
Google Analytics
8.8
Mobile Optimization
Pendo
7.9
Quantum Metric
8.0
Google Analytics
8.6
Personalization
Standard Targeting
Pendo
8.5
Quantum Metric
9.3
Google Analytics
8.7
Custom Targeting
Pendo
8.2
Quantum Metric
9.0
Google Analytics
8.6
Profile Storage Duration
Pendo
8.6
Quantum Metric
8.3
Google Analytics
8.6
In-Page Analytics
Click Reporting
Pendo
8.6
Quantum Metric
9.6
Google Analytics
8.6
Heat Maps
Pendo
8.3
Quantum Metric
8.5
Google Analytics
7.9
Session Replays
Pendo
6.4
Quantum Metric
9.8
Google Analytics
8.2
Administration
API / Integrations
Pendo
8.1
Quantum Metric
8.3
Google Analytics
8.5
QA Testing
Pendo
8.0
Quantum Metric
9.2
Google Analytics
8.2
Performance and Reliability
Pendo
8.4
Quantum Metric
8.0
Google Analytics
8.9
User, Role, and Access Management
Pendo
8.1
Quantum Metric
8.5
Google Analytics
8.9

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
13.7%
0%
60.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
70.0%
7.1%
27.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
16.3%
92.9%
11.6%
Pendo
Small-Business
13.7%
Mid-Market
70.0%
Enterprise
16.3%
Quantum Metric
Small-Business
0%
Mid-Market
7.1%
Enterprise
92.9%
Google Analytics
Small-Business
60.9%
Mid-Market
27.5%
Enterprise
11.6%

Reviewers' Industry

 
Computer Software
42.1%
Retail
21.4%
Marketing and Advertising
21.0%
 
Information Technology and Services
13.7%
Leisure, Travel & Tourism
21.4%
Information Technology and Services
6.9%
 
Marketing and Advertising
10.0%
Financial Services
21.4%
Computer Software
6.4%
 
Internet
4.7%
Medical Devices
7.1%
Internet
5.8%
 
Human Resources
3.7%
Information Technology and Services
7.1%
Higher Education
2.7%
 
Other
25.8%
Other
21.4%
Other
57.2%
Pendo
Computer Software
42.1%
Information Technology and Services
13.7%
Marketing and Advertising
10.0%
Internet
4.7%
Human Resources
3.7%
Other
25.8%
Quantum Metric
Retail
21.4%
Leisure, Travel & Tourism
21.4%
Financial Services
21.4%
Medical Devices
7.1%
Information Technology and Services
7.1%
Other
21.4%
Google Analytics
Marketing and Advertising
21.0%
Information Technology and Services
6.9%
Computer Software
6.4%
Internet
5.8%
Higher Education
2.7%
Other
57.2%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Allie J.
User

Pendo allows you to track customer visits and clicks on page elements, pages, or a set of pages. It's been very helpful to find out if customers are following the intended journey, and if not, where they are going astray. This has allowed my team to...

Parag D.
User

User Friendly dashboards, Ease of tagging the events, Support from the vendor, Performance of Quantum Metric.

Kristin H.
Administrator in Higher Education

Google Analytics is the gold standard for free web analytics. As clean as it is comprehensive, this tool allows you to track, organize, and report information relatively easily.

Most Helpful Critical Review
Most Helpful Critical Review
User in Computer Software

I've been using the tool actively for over two years now and in that time they've added an impressive amount of new functionality. Being so familiar with the product, I'm acutely aware of all its shortcomings of which there are many. Namely, a truly...

Anil J P.
User in Computer Software

1) The portal is very very slow. 2) Metrics are not reliable. If we look at a particular dashboard now, and if we reload the same dashboard 10 minutes later, the metrics will differ by a few seconds for the same selection. 3) Some dashboard values and...

Jill A.
Administrator in Internet

It doesn't play so well with other systems, and is not the most reliable when it comes to reporting accuracy. The info you can gather from google analytics is relatively simplistic and still requires a lot of manual processes to get the big picture.

 
Pendo
Most Helpful Favorable Review
Allie J.
User

Pendo allows you to track customer visits and clicks on page elements, pages, or a set of pages. It's been very helpful to find out if customers are following the intended journey, and if not, where they are going astray. This has allowed my team to...

Most Helpful Critical Review
User in Computer Software

I've been using the tool actively for over two years now and in that time they've added an impressive amount of new functionality. Being so familiar with the product, I'm acutely aware of all its shortcomings of which there are many. Namely, a truly...

Quantum Metric
Most Helpful Favorable Review
Parag D.
User

User Friendly dashboards, Ease of tagging the events, Support from the vendor, Performance of Quantum Metric.

Most Helpful Critical Review
Anil J P.
User in Computer Software

1) The portal is very very slow. 2) Metrics are not reliable. If we look at a particular dashboard now, and if we reload the same dashboard 10 minutes later, the metrics will differ by a few seconds for the same selection. 3) Some dashboard values and...

Google Analytics
Most Helpful Favorable Review
Kristin H.
Administrator in Higher Education

Google Analytics is the gold standard for free web analytics. As clean as it is comprehensive, this tool allows you to track, organize, and report information relatively easily.

Most Helpful Critical Review
Jill A.
Administrator in Internet

It doesn't play so well with other systems, and is not the most reliable when it comes to reporting accuracy. The info you can gather from google analytics is relatively simplistic and still requires a lot of manual processes to get the big picture.

Screenshots

 
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Videos

 

Build products customers love with Pendo's integrated platform. Without any coding Pendo helps product managers identify trends, gather feedback, and guide users every day.

No videos providedNo videos provided
Pendo

Build products customers love with Pendo's integrated platform. Without any coding Pendo helps product managers identify trends, gather feedback, and guide users every day.

Quantum Metric
No videos provided
Google Analytics
No videos provided

Downloads

 No downloads providedNo downloads provided
Quantum Metric
No downloads provided
Google Analytics
No downloads provided
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