Compare Pendo vs Quantum Metric

See this
comparison of Pendo vs. Quantum Metric
based on data from user reviews. Pendo rates 4.5/5 stars with 176 reviews. Quantum Metric rates 4.3/5 stars with 9 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial
Free Trial Unavailable
Pendo
Free Trial
Quantum Metric
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.7
8.1
Ease of Use
Ease of Use
8.1
8.3
Ease of Setup
Ease of Setup
8.1
Not enough data available
Ease of Admin
Ease of Admin
8.5
Not enough data available
Quality of Support
Quality of Support
8.8
9.6
Ease of Doing Business With
Ease of Doing Business With
9.3
Not enough data available
Product Direction (% positive)
Product Direction (% positive)
9.2
8.5
Meets Requirements
Pendo
8.7
Quantum Metric
8.1
Ease of Use
Pendo
8.1
Quantum Metric
8.3
Ease of Setup
Pendo
8.1
Quantum Metric
Not enough data available
Ease of Admin
Pendo
8.5
Quantum Metric
Not enough data available
Quality of Support
Pendo
8.8
Quantum Metric
9.6
Ease of Doing Business With
Pendo
9.3
Quantum Metric
Not enough data available
Product Direction (% positive)
Pendo
9.2
Quantum Metric
8.5

Features

Metrics
Sessions - Digital Analytics
Pendo
8.5
Quantum Metric
8.8
Engagement
Pendo
8.6
Quantum Metric
7.2
Entry and Exit Pages
Pendo
8.5
Quantum Metric
8.0
Standard Event Tracking
Pendo
8.7
Quantum Metric
7.5
Custom Event Tracking
Pendo
8.6
Quantum Metric
8.1
Retention
Pendo
7.9
Quantum Metric
Not enough data available
Return
Pendo
8.1
Quantum Metric
8.0
Conversions
Pendo
8.4
Quantum Metric
8.6
Funnels
Pendo
8.3
Quantum Metric
8.1
Reporting
Real-Time Reporting
Pendo
7.8
Quantum Metric
7.8
Trending
Pendo
8.3
Quantum Metric
9.0
Retroactive Reporting
Pendo
8.8
Quantum Metric
Not enough data available
Segmentation
Pendo
8.7
Quantum Metric
Not enough data available
Mobile Reporting
Pendo
8.0
Quantum Metric
8.7
Unification Across Devices
Pendo
7.7
Quantum Metric
8.7
Custom Reports and Dashboards
Pendo
7.6
Quantum Metric
9.2
Other
User Data
Pendo
8.8
Quantum Metric
8.1
Site Search Reporting
Pendo
7.8
Quantum Metric
Not enough data available
Load Time Monitoring
Pendo
7.1
Quantum Metric
Not enough data available
Campaign Tracking
Pendo
7.6
Quantum Metric
Not enough data available
E-Commerce
Pendo
6.0
Quantum Metric
8.0
Promotional Messages
Pendo
8.6
Quantum Metric
Not enough data available
Administration Alerts
Pendo
8.5
Quantum Metric
Not enough data available
Variation Testing
A/B Testing
Pendo
7.9
Quantum Metric
Not enough data available
Conversion Goal
Pendo
8.1
Quantum Metric
Not enough data available
Percentage of Traffic
Pendo
7.8
Quantum Metric
Not enough data available
Confidence Level
Pendo
7.4
Quantum Metric
Not enough data available
Multivariate Testing
Pendo
Not enough data available
Quantum Metric
Not enough data available
Split URL Testing
Pendo
Not enough data available
Quantum Metric
Not enough data available
Build
WYSIWYG Editor
Pendo
7.3
Quantum Metric
Not enough data available
Landing Pages
Pendo
7.7
Quantum Metric
Not enough data available
Reporting
Segmentation
Pendo
7.8
Quantum Metric
Not enough data available
Reports and Dashboards
Pendo
8.1
Quantum Metric
Not enough data available
Mobile Optimization
Pendo
7.9
Quantum Metric
Not enough data available
Personalization
Standard Targeting
Pendo
8.5
Quantum Metric
Not enough data available
Custom Targeting
Pendo
8.2
Quantum Metric
Not enough data available
Profile Storage Duration
Pendo
8.6
Quantum Metric
Not enough data available
In-Page Analytics
Click Reporting
Pendo
8.6
Quantum Metric
Not enough data available
Heat Maps
Pendo
8.3
Quantum Metric
8.1
Session Replays
Pendo
6.4
Quantum Metric
9.7
Administration
API / Integrations
Pendo
8.1
Quantum Metric
Not enough data available
QA Testing
Pendo
8.0
Quantum Metric
Not enough data available
Performance and Reliability
Pendo
8.4
Quantum Metric
6.7
User, Role, and Access Management
Pendo
8.0
Quantum Metric
7.0

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
14.8%
0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
71.0%
11.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
14.2%
88.9%
Pendo
Small-Business
14.8%
Mid-Market
71.0%
Enterprise
14.2%
Quantum Metric
Small-Business
0%
Mid-Market
11.1%
Enterprise
88.9%

Reviewers' Industry

 
Computer Software
41.5%
Leisure, Travel & Tourism
33.3%
 
Information Technology and Services
13.6%
Financial Services
22.2%
 
Marketing and Advertising
10.2%
Retail
11.1%
 
Internet
5.1%
Consumer Goods
11.1%
 
Human Resources
4.0%
Computer Software
11.1%
 
Other
25.6%
Other
11.1%
Pendo
Computer Software
41.5%
Information Technology and Services
13.6%
Marketing and Advertising
10.2%
Internet
5.1%
Human Resources
4.0%
Other
25.6%
Quantum Metric
Leisure, Travel & Tourism
33.3%
Financial Services
22.2%
Retail
11.1%
Consumer Goods
11.1%
Computer Software
11.1%
Other
11.1%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Allie J.
User

Pendo allows you to track customer visits and clicks on page elements, pages, or a set of pages. It's been very helpful to find out if customers are following the intended journey, and if not, where they are going astray. This has allowed my team to...

Aidas S.
User

Quantum Metric has become one of our main go-to tools which we use for monitoring the performance of websites/apps as well as for troubleshooting customer experience related technical issues. The session replay feature gives us a very good visibility and...

Most Helpful Critical Review
Most Helpful Critical Review
User in Computer Software

I've been using the tool actively for over two years now and in that time they've added an impressive amount of new functionality. Being so familiar with the product, I'm acutely aware of all its shortcomings of which there are many. Namely, a truly...

Anil J P.
User in Computer Software

1) The portal is very very slow. 2) Metrics are not reliable. If we look at a particular dashboard now, and if we reload the same dashboard 10 minutes later, the metrics will differ by a few seconds for the same selection. 3) Some dashboard values and...

 
Pendo
Most Helpful Favorable Review
Allie J.
User

Pendo allows you to track customer visits and clicks on page elements, pages, or a set of pages. It's been very helpful to find out if customers are following the intended journey, and if not, where they are going astray. This has allowed my team to...

Most Helpful Critical Review
User in Computer Software

I've been using the tool actively for over two years now and in that time they've added an impressive amount of new functionality. Being so familiar with the product, I'm acutely aware of all its shortcomings of which there are many. Namely, a truly...

Quantum Metric
Most Helpful Favorable Review
Aidas S.
User

Quantum Metric has become one of our main go-to tools which we use for monitoring the performance of websites/apps as well as for troubleshooting customer experience related technical issues. The session replay feature gives us a very good visibility and...

Most Helpful Critical Review
Anil J P.
User in Computer Software

1) The portal is very very slow. 2) Metrics are not reliable. If we look at a particular dashboard now, and if we reload the same dashboard 10 minutes later, the metrics will differ by a few seconds for the same selection. 3) Some dashboard values and...

Screenshots

 
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Videos

 

Build products customers love with Pendo's integrated platform. Without any coding Pendo helps product managers identify trends, gather feedback, and guide users every day.

No videos provided
Pendo

Build products customers love with Pendo's integrated platform. Without any coding Pendo helps product managers identify trends, gather feedback, and guide users every day.

Quantum Metric
No videos provided

Downloads

Quantum Metric
No downloads provided
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