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|Ease of Use|
|Ease of Setup||Not enough data available|
|Ease of Admin||Not enough data available|
|Quality of Support|
|Ease of Doing Business With||Not enough data available|
|Product Direction (% positive)|
(50 or fewer emp.)
(> 1000 emp.)
Leisure, Travel & Tourism
Information Technology and Services
Marketing and Advertising
|Most Helpful Favorable Review|
Pendo allows you to track customer visits and clicks on page elements, pages, or a set of pages. It's been very helpful to find out if customers are following the intended journey, and if not, where they are going astray. This has allowed my team to...
Quantum Metric has become one of our main go-to tools which we use for monitoring the performance of websites/apps as well as for troubleshooting customer experience related technical issues. The session replay feature gives us a very good visibility and...
|Most Helpful Critical Review|
User in Computer Software
I've been using the tool actively for over two years now and in that time they've added an impressive amount of new functionality. Being so familiar with the product, I'm acutely aware of all its shortcomings of which there are many. Namely, a truly...
1) The portal is very very slow. 2) Metrics are not reliable. If we look at a particular dashboard now, and if we reload the same dashboard 10 minutes later, the metrics will differ by a few seconds for the same selection. 3) Some dashboard values and...
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