# PDQ Deploy & Inventory vs ServiceNow IT Asset Management Comparison --- ## AI Generated Summary - **G2 reviewers report** that PDQ Deploy & Inventory excels in **ease of use** , with users appreciating its straightforward interface and automation capabilities. One user highlighted how it allows for easy deployment and management of applications, significantly reducing the workload for IT personnel. - **Users say** that ServiceNow IT Asset Management shines in **cost optimization and reclamation** , effectively tracking software usage and hardware lifecycles. This feature helps organizations identify underutilized resources, preventing over-licensing and unnecessary hardware purchases, which is crucial for budget-conscious teams. - **Reviewers mention** that PDQ Deploy & Inventory offers a **quick implementation process** , with a clean interface that allows for rapid deployment using IP addresses. This feature is particularly beneficial for teams with limited IT staff, as it streamlines the setup and management of applications. - **According to verified reviews** , ServiceNow IT Asset Management is recognized for its **robust asset tracking capabilities** , including automated license reconciliation. Users appreciate this feature for ensuring audit readiness, which is essential for compliance and governance in larger organizations. - **G2 reviewers highlight** that while PDQ Deploy & Inventory has a strong focus on **hardware and software asset management** , it faces challenges in cloud and mobile asset inventory. Users noted that these areas could be improved to better meet the needs of modern IT environments. - **Users report** that ServiceNow IT Asset Management, despite its strengths, can be more complex to set up compared to PDQ Deploy & Inventory. Some users expressed that the initial learning curve can be steep, which may require additional training for teams to fully leverage its capabilities. | | PDQ Deploy & Inventory | ServiceNow IT Asset Management | |---|---|---| | **Star Rating** | 4.8 out of 5 | 4.3 out of 5 | | **Total Reviews** | 274 | 484 | | **Largest Market Segment** | Mid-Market (75.3% of reviews) | Enterprise (68.7% of reviews) | | **Entry Level Price** | Contact Us | No pricing available | --- ## Top Pros & Cons ### PDQ Deploy & Inventory Pros: - Ease of Use (3 reviews) - Automation (2 reviews) Cons: - Integration Issues (2 reviews) - Remote Access Issues (2 reviews) ### ServiceNow IT Asset Management Pros: - Asset Management (51 reviews) - Ease of Use (24 reviews) Cons: - Expensive (17 reviews) - Learning Curve (17 reviews) --- ## Ratings Comparison | Rating | PDQ Deploy & Inventory | ServiceNow IT Asset Management | |---|---|---| | **Meets Requirements** | 9.4 (166 reviews) | 8.8 (137 reviews) | | **Ease of Use** | 9.4 (168 reviews) | 8.2 (329 reviews) | | **Ease of Setup** | 9.5 (153 reviews) | 7.7 (207 reviews) | | **Ease of Admin** | 9.5 (151 reviews) | 8.5 (62 reviews) | | **Quality of Support** | 9.5 (144 reviews) | 8.6 (226 reviews) | | **Has the product been a good partner in doing business?** | 9.7 (142 reviews) | 9.0 (66 reviews) | | **Product Direction (% positive)** | 9.6 (148 reviews) | 9.2 (154 reviews) | --- ## Pricing ### PDQ Deploy & Inventory #### Entry-Level Pricing Plan: Enterprise pricing Price: Contact Us Key Features: - Per admin per year - 15 or more licenses - Billed annually [Browse all 2 editions](https://www.g2.com/products/pdq-deploy-inventory/pricing) #### Free Trial Yes ### ServiceNow IT Asset Management #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Cloud Cost Management | Product | Score | Reviews | |---|---|---| | **PDQ Deploy & Inventory** | N/A | N/A | | **ServiceNow IT Asset Management** | 9.3/10 | 13 | #### Operations | Feature | PDQ Deploy & Inventory | ServiceNow IT Asset Management | |---|---|---| | **Scheduling** | Not enough data | 9.2 (11 reviews) | | **Automation** | Not enough data | 9.5 (10 reviews) | | **Multi-Cloud Management** | Not enough data | 9.3 (9 reviews) | | **Usage Monitoring** | Not enough data | 9.3 (10 reviews) | #### Cost Optimization | Feature | PDQ Deploy & Inventory | ServiceNow IT Asset Management | |---|---|---| | **Spend Forecasting and Optimization ** | Not enough data | 9.2 (10 reviews) | | **Recommendations ** | Not enough data | 9.0 (10 reviews) | | **Spend Tracking ** | Not enough data | 9.1 (9 reviews) | #### Administration | Feature | PDQ Deploy & Inventory | ServiceNow IT Asset Management | |---|---|---| | **Reporting** | Not enough data | 8.7 (10 reviews) | | **Dashboards and Visualizations ** | Not enough data | 9.6 (9 reviews) | | **Compliance** | Not enough data | 8.9 (9 reviews) | #### Agentic AI - Cloud Cost Management | Feature | PDQ Deploy & Inventory | ServiceNow IT Asset Management | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### IT Asset Management | Product | Score | Reviews | |---|---|---| | **PDQ Deploy & Inventory** | 7.0/10 | 58 | | **ServiceNow IT Asset Management** | 7.3/10 | 261 | #### Asset Inventory | Feature | PDQ Deploy & Inventory | ServiceNow IT Asset Management | |---|---|---| | **Hardware Asset Inventory** | 9.2 (54 reviews) | 9.4 (186 reviews) | | **Software Asset Inventory** | 9.3 (56 reviews) | 9.0 (115 reviews) | | **Cloud Asset Inventory** | 5.9 (41 reviews) | 8.0 (67 reviews) | | **Mobile Asset Inventory** | 4.6 (40 reviews) | 7.7 (67 reviews) | | **Asset Discovery** | 8.9 (52 reviews) | 8.6 (88 reviews) | #### Generative AI | Feature | PDQ Deploy & Inventory | ServiceNow IT Asset Management | |---|---|---| | **AI Text Generation** | 4.6 (32 reviews) | 5.6 (27 reviews) | | **AI Text Generation** | 4.6 (32 reviews) | 5.6 (25 reviews) | #### Agentic AI - IT Asset Management | Feature | PDQ Deploy & Inventory | ServiceNow IT Asset Management | |---|---|---| | **Autonomous Task Execution** | Not enough data | 6.6 (15 reviews) | | **Multi-step Planning** | Not enough data | 5.0 (8 reviews) | | **Cross-system Integration** | Not enough data | 6.7 (10 reviews) | | **Adaptive Learning** | Not enough data | 5.0 (7 reviews) | | **Natural Language Interaction** | Not enough data | 5.2 (9 reviews) | | **Proactive Assistance** | Not enough data | 7.2 (9 reviews) | | **Decision Making** | Not enough data | 7.0 (11 reviews) | #### Management | Feature | PDQ Deploy & Inventory | ServiceNow IT Asset Management | |---|---|---| | **Central Dashboard** | 8.5 (53 reviews) | 9.3 (135 reviews) | | **Asset Policy Management** | 7.7 (47 reviews) | 8.4 (79 reviews) | | **Risk Management** | 6.7 (44 reviews) | 8.5 (70 reviews) | | **Integrations** | 6.6 (44 reviews) | 8.4 (124 reviews) | --- ## Categories **Shared Categories (1):** [IT Asset Management Software](https://www.g2.com/categories/it-asset-management) **Unique to PDQ Deploy & Inventory (1):** [Patch Management Software](https://www.g2.com/categories/patch-management) **Unique to ServiceNow IT Asset Management (1):** [Cloud Cost Management Tools](https://www.g2.com/categories/cloud-cost-management) --- ## Reviewer Demographics ### By Company Size | Segment | PDQ Deploy & Inventory | ServiceNow IT Asset Management | |---|---|---| | **Small-Business** | 7.9% | 8.9% | | **Mid-Market** | 75.3% | 22.4% | | **Enterprise** | 16.9% | 68.7% | ### By Industry #### PDQ Deploy & Inventory - **Primary/Secondary Education:** 9.0% - **Government Administration:** 7.1% - **Hospital & Health Care:** 6.0% - **Education Management:** 4.9% - **Electrical/Electronic Manufacturing:** 4.5% - **Financial Services:** 4.1% - **Information Technology and Services:** 4.1% - **Construction:** 4.1% - **Higher Education:** 3.0% - **Retail:** 3.0% - **Other:** 50.2% #### ServiceNow IT Asset Management - **Information Technology and Services:** 23.1% - **Financial Services:** 9.2% - **Banking:** 6.5% - **Hospital & Health Care:** 6.5% - **Insurance:** 5.4% - **Manufacturing:** 4.4% - **Computer Software:** 3.7% - **Retail:** 2.7% - **Consulting:** 2.7% - **Utilities:** 2.4% - **Other:** 33.3% --- ## Alternatives ### Alternatives to PDQ Deploy & Inventory - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4485 reviews) - [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1217 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1125 reviews) - [Patch My PC](https://www.g2.com/products/patch-my-pc/reviews) — 4.8/5 stars (736 reviews) - [Automox](https://www.g2.com/products/automox/reviews) — 4.5/5 stars (299 reviews) - [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (781 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4037 reviews) - [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1098 reviews) - [LogMeIn Central](https://www.g2.com/products/logmein-central/reviews) — 4.2/5 stars (213 reviews) - [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (326 reviews) ### Alternatives to ServiceNow IT Asset Management - [Flexera One](https://www.g2.com/products/flexera-one/reviews) — 4.3/5 stars (122 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4485 reviews) - [Scrut Automation](https://www.g2.com/products/scrut-automation/reviews) — 4.9/5 stars (1313 reviews) - [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) — 4.3/5 stars (785 reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1337 reviews) - [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1217 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4037 reviews) - [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (724 reviews) - [IT Glue](https://www.g2.com/products/it-glue/reviews) — 4.6/5 stars (706 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (469 reviews) --- ## Top Discussions ### PDQ Deploy & Inventory - Title: [What is PDQ Deploys solution for remote staff?](https://www.g2.com/discussions/what-is-pdq-deploys-solution-for-remote-staff) — 3 comments, 1 upvote > **Top comment:** "Hey Scott! Micaela from PDQ here. Check out this blog on managing remote computers with..." - Title: [Can PDQ deploy images?](https://www.g2.com/discussions/can-pdq-deploy-images) — 1 comment *(includes official response)* > **Top comment:** "Great question! The short answer is that's not what it's built for. If you for some reason you have no other recourse, you're welcome to submit a support..." - Title: [What does PDQ stand for deploy?](https://www.g2.com/discussions/what-does-pdq-stand-for-deploy) — 1 comment > **Top comment:** "Pretty Damn Quick" - Title: [How does PDQ inventory scan?](https://www.g2.com/discussions/how-does-pdq-inventory-scan) — 1 comment *(includes official response)* > **Top comment:** "Thanks for your question! Take a look at this knowledge base article: https://help.pdq.com/hc/en-us/articles/220536307-How-It-Works-PDQ-Inventory " - Title: [How does PDQ deploy work?](https://www.g2.com/discussions/how-does-pdq-deploy-work) — 1 comment > **Top comment:** "It works amazing! Makes deploying and installing softwares at ease and automated. Very customizable." ### ServiceNow IT Asset Management - Title: [What is ServiceNow IT Asset Management used for?](https://www.g2.com/discussions/what-is-servicenow-it-asset-management-used-for) — 1 comment, 1 upvote > **Top comment:** "ServiceNow IT Asset Management (ITAM) is a module within the ServiceNow platform that helps organizations track, manage, and optimize their IT assets..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/pdq-deploy-inventory-vs-servicenow-it-asset-management)