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At a Glance
Market Segments
Small-Business (63.7% of reviews)
Small-Business (63.6% of reviews)
Entry-Level Pricing
$0 per month
No pricing available
PayPal Payments
Star Rating
(2,432)4.4 out of 5
Market Segments
Small-Business (63.7% of reviews)
Pros & Cons
Entry-Level Pricing
$0 per month
Browse all 3 pricing plansZoho Checkout
Star Rating
(11)4.3 out of 5
Market Segments
Small-Business (63.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Zoho CheckoutSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that PayPal excels in "Instant Payment" processing with a score of 9.0, making it a preferred choice for businesses that require immediate transaction confirmations. In contrast, Zoho Checkout, while still strong, has a slightly lower score of 8.9 in this area.
- Reviewers mention that PayPal's "Accepted Credit Cards and Debit Cards" feature scores an impressive 9.2, indicating a wide range of payment options for customers. Zoho Checkout, however, scores 8.6, which may limit some users' payment flexibility.
- G2 users highlight that Zoho Checkout shines in "Dispute Resolution" with a score of 9.3, suggesting a more robust process for handling payment disputes compared to PayPal's score of 7.8, which some users find lacking.
- Users on G2 report that PayPal's "Quality of Support" is rated at 8.3, which some find adequate, but they express a desire for more responsive customer service. In contrast, Zoho Checkout's support is rated lower at 7.4, indicating potential challenges in getting timely assistance.
- Reviewers mention that Zoho Checkout offers superior "E-commerce Integration" with a score of 9.2, making it a better fit for businesses heavily reliant on online sales. PayPal, while still effective, scores 9.0 in this area, showing a slight edge for Zoho in seamless integration.
- Users say that PayPal's "Processing Fees" score of 6.5 is a common pain point, with many finding it less favorable compared to Zoho Checkout, which does not have a specified fee structure, potentially making it more appealing for cost-conscious businesses.
Pricing
Entry-Level Pricing
PayPal Payments
On Website - Basic
$0
per month
- Accept credit cards and PayPal on your site
- Swipe cards in your store and on the go
- Create and email invoices for fast payment
Zoho Checkout
No pricing availableFree Trial
PayPal Payments
No trial information availableZoho Checkout
No trial information availableRatings
Meets Requirements
9.0
2,047
9.0
7
Ease of Use
9.0
2,071
8.3
7
Ease of Setup
8.8
535
Not enough data
Ease of Admin
8.4
320
Not enough data
Quality of Support
8.3
1,931
6.9
7
Has the product been a good partner in doing business?
8.1
317
Not enough data
Product Direction (% positive)
8.2
2,019
8.3
7
Features by Category
Payment Options
Feature Not Available
8.0
5
Feature Not Available
8.6
7
9.0
1558
8.9
6
9.2
1583
8.6
7
8.4
1161
Not enough data
8.4
1084
Not enough data
Feature Not Available
8.3
5
8.9
508
Not enough data
9.0
537
Not enough data
Administration
Feature Not Available
9.0
7
Feature Not Available
8.8
7
8.5
1481
8.3
7
8.5
1341
8.3
7
Feature Not Available
9.3
5
8.5
450
Not enough data
8.4
442
Not enough data
8.3
431
Not enough data
Security
8.6
623
Not enough data
Feature Not Available
8.9
6
8.6
1147
8.3
5
8.8
1324
8.6
6
8.6
448
Not enough data
Development
8.3
1265
8.6
7
Feature Not Available
8.3
7
8.4
1084
8.7
5
8.7
1182
9.2
6
Platform
8.9
1438
9.2
6
8.9
1323
9.3
5
8.9
1300
9.7
5
8.7
1060
8.9
6
8.6
1053
8.3
5
Feature Not Available
Not enough data
8.5
444
Not enough data
8.8
458
Not enough data
Agentic AI - Payment Gateways
8.6
46
Not enough data
8.2
46
Not enough data
8.3
45
Not enough data
Installment Payment and Buy Now Pay Later (BNPL)Hide 11 FeaturesShow 11 Features
8.6
184
Not enough data
Administration - Installment Payment and Buy Now Pay Later (BNPL)
8.9
162
Not enough data
8.9
156
Not enough data
8.7
162
Not enough data
8.5
150
Not enough data
Payment Tools - Installment Payment and Buy Now Pay Later (BNPL)
8.8
163
Not enough data
8.8
163
Not enough data
8.8
149
Not enough data
8.7
153
Not enough data
Agentic AI - Installment Payment and Buy Now Pay Later (BNPL) features
8.4
15
Not enough data
8.2
15
Not enough data
8.3
15
Not enough data
Payment Processing
9.3
196
Not enough data
9.0
191
Not enough data
9.3
194
Not enough data
9.1
187
Not enough data
Administration
8.9
184
Not enough data
8.9
185
Not enough data
7.7
191
Not enough data
8.8
181
Not enough data
8.5
450
Not enough data
8.4
442
Not enough data
8.3
431
Not enough data
Payment Options
8.9
508
Not enough data
9.0
537
Not enough data
Security
8.6
448
Not enough data
Platform
8.5
444
Not enough data
8.8
458
Not enough data
Architecture
8.6
30
Not enough data
8.7
31
Not enough data
8.9
31
Not enough data
Processing
9.0
31
Not enough data
8.9
31
Not enough data
8.8
31
Not enough data
9.0
31
Not enough data
9.1
31
Not enough data
Risk & Compliance
8.4
30
Not enough data
8.7
31
Not enough data
8.8
31
Not enough data
Analytics
8.8
31
Not enough data
8.8
31
Not enough data
8.2
31
Not enough data
Agentic AI - Payments Orchestration
9.1
22
Not enough data
9.1
23
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
PayPal Payments and Zoho Checkout are categorized as Payment Gateways
Unique Categories
PayPal Payments is categorized as Payments Orchestration, SAP Store, Payment Processing, and Installment Payment and Buy Now Pay Later (BNPL)
Zoho Checkout has no unique categories
Reviews
Reviewers' Company Size
PayPal Payments
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Checkout
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
6.8%
Information Technology and Services
6.6%
Computer Software
6.4%
Retail
5.7%
Internet
3.9%
Other
70.6%
Photography
9.1%
Mechanical or Industrial Engineering
9.1%
Marketing and Advertising
9.1%
Market Research
9.1%
Leisure, Travel & Tourism
9.1%
Other
54.5%
Discussions
Allow visa gift card
8 Comments
AH
I used to know about Visa card and virtual master card on paypal 2 years ago...Possibly good and also accept payments on main and data endRead more
PayPal Is NOt Returning USD 40,000 they kept for 180 Days After account suspension
7 Comments
LK
It is possible to get money back, if they Took it from you. Check here:
https://aupdamages.com
Select your country and get Information on how to...Read more
how to add money to paypal
5 Comments
RZ
You must log in to your bank account and link it to PayPal after verifying it through stripe opt a OTP.Read more
Zoho Checkout has no discussions with answers
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