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Compare PayPal Payments and Vertex 
Featured Products
At a Glance
Market Segments
Small-Business (64.3% of reviews)
Enterprise (56.1% of reviews)
Entry-Level Pricing
$0 per month
No pricing available
PayPal Payments
Star Rating
(2,623)4.4 out of 5
Market Segments
Small-Business (64.3% of reviews)
Pros & Cons
Entry-Level Pricing
$0 per month
Browse all 3 pricing plansVertex
Star Rating
(459)4.4 out of 5
Market Segments
Enterprise (56.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about VertexSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that PayPal Payments excels in user-friendliness, with many users highlighting its easy-to-use interface and quick transaction times. One user mentioned, "I find PayPal Payments very easy to use," which reflects the overall sentiment of its simplicity and efficiency.
- Users say that Vertex stands out for its exceptional customer support. Reviewers appreciate the prompt resolution of issues and thorough explanations, with one noting, "Vertex has excellent support; all issues are resolved promptly," showcasing the company's commitment to customer satisfaction.
- According to verified reviews, PayPal Payments has a significant advantage in ease of setup, with users praising the straightforward onboarding process. One user remarked, "The initial setup was very easy," indicating that new users can quickly get started without hassle.
- Reviewers mention that while Vertex offers robust reporting tools, some users find it less intuitive compared to PayPal Payments. One user highlighted the great reporting filing system in Vertex, but others noted that it may require a learning curve, which could be a drawback for those seeking immediate usability.
- G2 reviewers report that PayPal Payments is particularly favored by small businesses, with a majority of reviews coming from this segment. Users appreciate its affordability, as it offers a $0 per month entry-level price, making it an attractive option for startups and smaller enterprises.
- Users say that while Vertex is well-regarded in the enterprise space, it may not meet the specific needs of smaller businesses as effectively as PayPal Payments. The feedback indicates that PayPal Payments is often seen as a more suitable choice for those looking for a straightforward, cost-effective solution.
Pricing
Entry-Level Pricing
PayPal Payments
On Website - Basic
$0
per month
- Accept credit cards and PayPal on your site
- Swipe cards in your store and on the go
- Create and email invoices for fast payment
Vertex
No pricing availableFree Trial
PayPal Payments
No trial information availableVertex
No trial information availableRatings
Meets Requirements
9.0
2,134
8.3
133
Ease of Use
9.0
2,162
8.1
357
Ease of Setup
8.9
622
7.7
289
Ease of Admin
8.4
325
8.4
78
Quality of Support
8.3
2,017
7.6
130
Has the product been a good partner in doing business?
8.1
322
8.2
103
Product Direction (% positive)
8.2
2,107
7.9
131
Features by Category
Payment Options
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
1579
Not enough data
9.2
1597
Not enough data
8.4
1165
Not enough data
8.4
1090
Not enough data
Feature Not Available
Not enough data
8.9
559
Not enough data
9.0
586
Not enough data
Administration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
1495
Not enough data
8.5
1344
Not enough data
Feature Not Available
Not enough data
8.6
466
Not enough data
8.4
460
Not enough data
8.4
446
Not enough data
Security
8.6
628
Not enough data
Feature Not Available
Not enough data
8.6
1150
Not enough data
8.8
1333
Not enough data
8.6
463
Not enough data
Development
8.3
1269
Not enough data
Feature Not Available
Not enough data
8.4
1088
Not enough data
8.7
1188
Not enough data
Platform
8.9
1447
Not enough data
8.9
1328
Not enough data
8.9
1309
Not enough data
8.7
1063
Not enough data
8.6
1055
Not enough data
Feature Not Available
Not enough data
8.6
457
Not enough data
8.8
476
Not enough data
Agentic AI - Payment Gateways
8.7
49
Not enough data
8.3
48
Not enough data
8.4
48
Not enough data
Installment Payment and Buy Now Pay Later (BNPL)Hide 11 FeaturesShow 11 Features
8.6
187
Not enough data
Administration - Installment Payment and Buy Now Pay Later (BNPL)
8.9
165
Not enough data
8.9
159
Not enough data
8.7
164
Not enough data
8.5
152
Not enough data
Payment Tools - Installment Payment and Buy Now Pay Later (BNPL)
8.8
166
Not enough data
8.8
165
Not enough data
8.9
151
Not enough data
8.7
156
Not enough data
Agentic AI - Installment Payment and Buy Now Pay Later (BNPL) features
8.6
17
Not enough data
8.4
17
Not enough data
8.5
17
Not enough data
Payment Processing
9.3
226
Not enough data
9.1
208
Not enough data
9.3
217
Not enough data
9.1
207
Not enough data
Administration
8.9
201
Not enough data
9.0
207
Not enough data
7.5
231
Not enough data
8.8
192
Not enough data
8.6
466
Not enough data
8.4
460
Not enough data
8.4
446
Not enough data
Payment Options
8.9
559
Not enough data
9.0
586
Not enough data
Security
8.6
463
Not enough data
Platform
8.6
457
Not enough data
8.8
476
Not enough data
Tracking
Not enough data
8.6
29
Not enough data
8.2
21
Not enough data
7.7
20
Not enough data
8.2
26
Not enough data
7.5
21
Not enough data
7.5
19
Integrations
Not enough data
7.9
25
Remittance
Not enough data
8.9
25
Not enough data
8.1
26
Not enough data
7.2
18
Not enough data
7.0
19
Agentic AI - Sales Tax and VAT Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Architecture
8.6
32
Not enough data
8.7
33
Not enough data
8.9
33
Not enough data
Processing
9.1
33
Not enough data
9.0
33
Not enough data
8.9
33
Not enough data
9.1
33
Not enough data
9.1
33
Not enough data
Risk & Compliance
8.5
32
Not enough data
8.7
33
Not enough data
8.8
33
Not enough data
Analytics
8.9
33
Not enough data
8.9
33
Not enough data
8.3
33
Not enough data
Agentic AI - Payments Orchestration
9.2
24
Not enough data
9.2
25
Not enough data
Tax Planning
Not enough data
6.3
5
Not enough data
5.7
5
Not enough data
6.7
5
Not enough data
7.0
5
Tax Filing
Not enough data
6.7
5
Not enough data
7.0
5
Not enough data
7.3
5
Workflows
Not enough data
7.0
5
Not enough data
7.3
5
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
PayPal Payments and Vertex are categorized as SAP Store
Unique Categories
PayPal Payments is categorized as Payments Orchestration, Payment Processing, Installment Payment and Buy Now Pay Later (BNPL), and Payment Gateways
Vertex is categorized as Sales Tax and VAT Compliance and Corporate Tax
Reviews
Reviewers' Company Size
PayPal Payments
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vertex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
6.8%
Marketing and Advertising
6.8%
Information Technology and Services
6.6%
Retail
5.6%
Internet
3.8%
Other
70.4%
Retail
15.4%
Manufacturing
9.4%
Accounting
8.0%
Information Technology and Services
4.9%
Financial Services
4.7%
Other
57.7%
Discussions
Allow visa gift card
8 Comments
AH
I used to know about Visa card and virtual master card on paypal 2 years ago...Possibly good and also accept payments on main and data endRead more
PayPal Is NOt Returning USD 40,000 they kept for 180 Days After account suspension
7 Comments
LK
It is possible to get money back, if they Took it from you. Check here:
https://aupdamages.com
Select your country and get Information on how to...Read more
What is PayPal Credit used for?
7 Comments
SR
Instead of using your main bank card online, you can use the PayPal credit card, keeping your bank details more private.Read more
How many clients are on O Series?
1 Comment
Official Response from Vertex
Over 1,500 licenses of O Series have been sold to date encompassing U.S. sales and use tax, VAT, retail, leasing and hospitality solutions. These licenses...Read more
When are O Series data updates made available?
1 Comment
Official Response from Vertex
Vertex provides monthly updates to rates, rules, and jurisdictional information. For an On-Premise deployment, the updates are published onto the online...Read more
Can O Series complete Returns?
1 Comment
Official Response from Vertex
While O Series can generate reports that support the filing of Returns it provides specific functionality that supports the exporting of transaction detail...Read more
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