Compare PayPal Payments and Shift Payment
Featured Products
At a Glance
Market Segments
Small-Business (64.7% of reviews)
Small-Business (63.6% of reviews)
Entry-Level Pricing
$0 per month
No pricing available
PayPal Payments
Star Rating
(2,731)4.4 out of 5
Market Segments
Small-Business (64.7% of reviews)
Pros & Cons
Entry-Level Pricing
$0 per month
Browse all 3 pricing plans
Shift Payment
Star Rating
(23)3.2 out of 5
Market Segments
Small-Business (63.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Shift Payment
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that PayPal Payments excels in user satisfaction, with many praising its quick payment processing and buyer protection features. Users appreciate how seamlessly it integrates into the checkout process, making it feel familiar and trustworthy.
- Users say that Shift Payment has a strong customer service component, with specific mentions of helpful account managers who provide timely responses and support. This personalized service has been a lifeline for some businesses, especially those transitioning from other payment processors.
- Reviewers mention that PayPal Payments offers an intuitive onboarding experience, allowing users to set up their accounts quickly and start processing payments almost immediately. This ease of setup is a significant advantage for small businesses looking to get up and running without delays.
- According to verified reviews, while PayPal Payments boasts a high level of reliability and performance, Shift Payment users have noted some challenges with the platform's overall functionality, indicating that it may not meet all their specific workflow needs as effectively.
- Users highlight that PayPal Payments provides a robust online payment portal, which simplifies the payment process for customers. This feature is particularly appreciated by small businesses that want to enhance their customer experience without complicating the checkout process.
- Reviewers express that while Shift Payment has a dedicated support team, the overall user experience can be inconsistent, with some users feeling that the platform lacks the comprehensive features and reliability that PayPal Payments consistently delivers.
Pricing
Entry-Level Pricing
PayPal Payments
On Website - Basic
$0
per month
- Accept credit cards and PayPal on your site
- Swipe cards in your store and on the go
- Create and email invoices for fast payment
Shift Payment
No pricing availableFree Trial
PayPal Payments
No trial information availableShift Payment
No trial information availableRatings
Meets Requirements
9.0
2,222
6.2
14
Ease of Use
9.1
2,252
6.5
13
Ease of Setup
8.9
712
6.3
8
Ease of Admin
8.4
330
7.4
7
Quality of Support
8.3
2,098
5.9
13
Has the product been a good partner in doing business?
8.1
327
5.9
9
Product Direction (% positive)
8.3
2,191
4.6
15
Features by Category
Payment Options
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
1610
Not enough data
9.2
1627
6.4
6
8.4
1178
Not enough data
8.4
1109
Not enough data
Feature Not Available
Not enough data
9.0
606
Not enough data
9.1
624
6.0
5
Administration
Feature Not Available
7.5
6
Feature Not Available
7.8
6
8.5
1519
Not enough data
8.6
1364
Not enough data
Feature Not Available
Not enough data
8.6
496
Not enough data
8.5
478
Not enough data
8.4
466
Not enough data
Security
8.6
647
7.7
5
Feature Not Available
Not enough data
8.7
1170
Not enough data
8.8
1360
Not enough data
8.7
482
Not enough data
Development
8.4
1290
Not enough data
Feature Not Available
Not enough data
8.5
1109
Not enough data
8.7
1208
Not enough data
Platform
8.9
1470
7.7
5
8.9
1349
Not enough data
8.9
1328
Not enough data
8.7
1084
Not enough data
8.6
1075
Not enough data
Feature Not Available
Not enough data
8.6
476
Not enough data
8.8
505
6.0
5
Agentic AI - Payment Gateways
9.1
70
Not enough data
8.8
69
Not enough data
8.9
69
Not enough data
Installment Payment and Buy Now Pay Later (BNPL)Hide 11 FeaturesShow 11 Features
9.1
221
Not enough data
Administration - Installment Payment and Buy Now Pay Later (BNPL)
9.1
188
Not enough data
9.1
181
Not enough data
8.9
186
Not enough data
8.7
173
Not enough data
Payment Tools - Installment Payment and Buy Now Pay Later (BNPL)
9.0
190
Not enough data
8.9
188
Not enough data
9.0
174
Not enough data
8.9
178
Not enough data
Agentic AI - Installment Payment and Buy Now Pay Later (BNPL) features
9.5
38
Not enough data
9.3
38
Not enough data
9.4
38
Not enough data
Payment Processing
9.3
267
Not enough data
9.2
238
Not enough data
9.3
246
Not enough data
9.2
254
Not enough data
Administration
9.0
226
Not enough data
9.1
238
Not enough data
7.5
284
Not enough data
8.9
211
Not enough data
8.6
496
Not enough data
8.5
478
Not enough data
8.4
466
Not enough data
Payment Options
9.0
606
Not enough data
9.1
624
6.0
5
Security
8.7
482
Not enough data
Platform
8.6
476
Not enough data
8.8
505
6.0
5
Architecture
9.2
49
Not enough data
9.1
48
Not enough data
9.5
51
Not enough data
Processing
9.4
51
Not enough data
9.4
51
Not enough data
9.3
50
Not enough data
9.5
50
Not enough data
9.5
50
Not enough data
Risk & Compliance
9.1
48
Not enough data
9.2
50
Not enough data
9.4
50
Not enough data
Analytics
9.3
50
Not enough data
9.4
50
Not enough data
9.0
50
Not enough data
Agentic AI - Payments Orchestration
9.5
41
Not enough data
9.6
41
Not enough data
Agentic AI - SAP Store
9.7
18
Not enough data
9.7
18
Not enough data
9.8
18
Not enough data
9.8
18
Not enough data
9.9
18
Not enough data
9.8
18
Not enough data
9.9
18
Not enough data
Categories
Categories
Shared Categories
PayPal Payments and Shift Payment are categorized as Payment Processing and Payment Gateways
Unique Categories
PayPal Payments is categorized as Payments Orchestration, SAP Store, and Installment Payment and Buy Now Pay Later (BNPL)
Shift Payment has no unique categories
Reviews
Reviewers' Company Size
PayPal Payments
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shift Payment
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
6.9%
Marketing and Advertising
6.8%
Computer Software
6.7%
Retail
5.4%
Internet
3.7%
Other
70.5%
Non-Profit Organization Management
9.1%
Hospitality
9.1%
Health, Wellness and Fitness
9.1%
Entertainment
9.1%
Airlines/Aviation
4.5%
Other
59.1%
Alternatives
Discussions
What is PayPal Credit used for?
8 Comments
SR
Instead of using your main bank card online, you can use the PayPal credit card, keeping your bank details more private.Read more
Allow visa gift card
8 Comments
US
I think there is a reason why not only PayPal but other services also doesn't allow Visa gift card because I also have tried with many other services.Read more
PayPal Is NOt Returning USD 40,000 they kept for 180 Days After account suspension
7 Comments
JL
I have one similar story - https://www.reddit.com/r/paypal/comments/jeuc6o/victory_funds_returned_after_a_long_battle_with/Read more
Shift Payment has no discussions with answers
