Compare PayPal Payments and parcelLab 
At a Glance
Market Segments
Small-Business (64.3% of reviews)
Mid-Market (57.9% of reviews)
Entry-Level Pricing
$0 per month
No pricing available
PayPal Payments
Star Rating
(2,682)4.4 out of 5
Market Segments
Small-Business (64.3% of reviews)
Pros & Cons
Entry-Level Pricing
$0 per month
Browse all 3 pricing plansparcelLab
Star Rating
(256)4.6 out of 5
Market Segments
Mid-Market (57.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about parcelLabSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that PayPal Payments excels in ease of use, with many users appreciating its straightforward setup process. One user noted, "Setting it up doesn’t take much time, and it connects easily with many websites and apps," highlighting its user-friendly nature.
- Users say that parcelLab stands out for its clear and detailed information regarding order statuses and returns. A reviewer mentioned, "I love how easy it is to place a return," indicating that the platform simplifies the return process significantly.
- Reviewers mention that PayPal Payments is particularly beneficial for small businesses, with a significant portion of its user base coming from this segment. Users appreciate its ability to support various payment methods, making it a versatile choice for frequent transactions.
- According to verified reviews, parcelLab users find it straightforward to navigate, with one user stating, "I always find the tools I need with a single search." This ease of access to features enhances the overall user experience.
- G2 reviewers highlight that while PayPal Payments has a strong reputation for quality of support, parcelLab users report even higher satisfaction in this area, with one user noting, "It's not complicated, super easy," when discussing the support they received for returns.
- Users report that both platforms are effective in meeting their needs, but parcelLab has a slight edge in product direction, with users expressing confidence in its ongoing improvements and features, as reflected in a review stating, "I appreciate being able to print return labels and..."
Pricing
Entry-Level Pricing
PayPal Payments
On Website - Basic
$0
per month
- Accept credit cards and PayPal on your site
- Swipe cards in your store and on the go
- Create and email invoices for fast payment
parcelLab
No pricing availableFree Trial
PayPal Payments
No trial information availableparcelLab
No trial information availableRatings
Meets Requirements
9.0
2,177
9.0
216
Ease of Use
9.1
2,207
8.8
224
Ease of Setup
8.9
667
8.9
194
Ease of Admin
8.4
329
8.8
74
Quality of Support
8.3
2,060
8.9
204
Has the product been a good partner in doing business?
8.1
326
9.2
77
Product Direction (% positive)
8.3
2,149
9.7
209
Features by Category
Payment Options
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
1594
Not enough data
9.2
1611
Not enough data
8.4
1176
Not enough data
8.4
1100
Not enough data
Feature Not Available
Not enough data
9.0
584
Not enough data
9.0
605
Not enough data
Administration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
1509
Not enough data
8.5
1355
Not enough data
Feature Not Available
Not enough data
8.6
482
Not enough data
8.4
470
Not enough data
8.4
458
Not enough data
Security
8.6
638
Not enough data
Feature Not Available
Not enough data
8.6
1161
Not enough data
8.8
1345
Not enough data
8.6
475
Not enough data
Development
8.4
1281
Not enough data
Feature Not Available
Not enough data
8.5
1098
Not enough data
8.7
1198
Not enough data
Platform
8.9
1460
Not enough data
8.9
1339
Not enough data
8.9
1319
Not enough data
8.7
1074
Not enough data
8.6
1065
Not enough data
Feature Not Available
Not enough data
8.6
466
Not enough data
8.8
490
Not enough data
Agentic AI - Payment Gateways
8.9
61
Not enough data
8.6
60
Not enough data
8.7
60
Not enough data
Installment Payment and Buy Now Pay Later (BNPL)Hide 11 FeaturesShow 11 Features
8.9
203
Not enough data
Administration - Installment Payment and Buy Now Pay Later (BNPL)
9.0
176
Not enough data
9.0
170
Not enough data
8.8
175
Not enough data
8.6
162
Not enough data
Payment Tools - Installment Payment and Buy Now Pay Later (BNPL)
8.9
178
Not enough data
8.8
176
Not enough data
8.9
162
Not enough data
8.8
167
Not enough data
Agentic AI - Installment Payment and Buy Now Pay Later (BNPL) features
9.2
28
Not enough data
9.0
28
Not enough data
9.1
28
Not enough data
Payment Processing
9.3
247
Not enough data
9.1
222
Not enough data
9.3
232
Not enough data
9.2
231
Not enough data
Administration
9.0
214
Not enough data
9.0
223
Not enough data
7.5
258
Not enough data
8.8
203
Not enough data
8.6
482
Not enough data
8.4
470
Not enough data
8.4
458
Not enough data
Payment Options
9.0
584
Not enough data
9.0
605
Not enough data
Security
8.6
475
Not enough data
Platform
8.6
466
Not enough data
8.8
490
Not enough data
Labels
Not enough data
8.5
83
Not enough data
8.9
84
Not enough data
8.4
83
Order management
Not enough data
9.5
104
Not enough data
8.9
91
Not enough data
8.8
25
Not enough data
9.3
98
Carrier and rate management
Not enough data
Feature Not Available
Not enough data
8.8
84
Not enough data
Feature Not Available
Inventory management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reports
Not enough data
9.1
96
Not enough data
Feature Not Available
Not enough data
8.5
85
Integrations
Not enough data
9.0
98
Not enough data
8.8
91
Not enough data
Feature Not Available
Not enough data
8.8
92
Tracking
Not enough data
9.3
104
Not enough data
8.4
33
Transactions
Not enough data
8.4
93
Not enough data
8.8
90
Not enough data
8.9
22
Not enough data
9.0
21
Architecture
8.9
42
Not enough data
8.8
42
Not enough data
9.2
43
Not enough data
Processing
9.3
43
Not enough data
9.2
43
Not enough data
9.0
42
Not enough data
9.3
43
Not enough data
9.3
43
Not enough data
Risk & Compliance
8.9
42
Not enough data
9.0
43
Not enough data
9.1
43
Not enough data
Analytics
9.1
43
Not enough data
9.1
43
Not enough data
8.7
43
Not enough data
Agentic AI - Payments Orchestration
9.4
34
Not enough data
9.4
35
Not enough data
Agentic AI - Package Tracking
Not enough data
7.7
30
Not enough data
8.4
35
Not enough data
8.3
33
Agentic AI - SAP Store
9.4
8
Not enough data
9.4
8
Not enough data
9.6
8
Not enough data
9.6
8
Not enough data
9.8
8
Not enough data
9.6
8
Not enough data
9.8
8
Not enough data
Categories
Categories
Shared Categories
PayPal Payments and parcelLab are categorized as SAP Store
Unique Categories
PayPal Payments is categorized as Payments Orchestration, Payment Processing, Installment Payment and Buy Now Pay Later (BNPL), and Payment Gateways
Reviews
Reviewers' Company Size
PayPal Payments
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
parcelLab
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
6.8%
Computer Software
6.8%
Marketing and Advertising
6.7%
Retail
5.5%
Internet
3.7%
Other
70.4%
Retail
21.5%
Apparel & Fashion
16.7%
Consumer Services
11.0%
Consumer Goods
10.5%
Furniture
4.8%
Other
35.5%
Discussions
Allow visa gift card
8 Comments
AH
I used to know about Visa card and virtual master card on paypal 2 years ago...Possibly good and also accept payments on main and data endRead more
What is PayPal Credit used for?
8 Comments
SR
Instead of using your main bank card online, you can use the PayPal credit card, keeping your bank details more private.Read more
PayPal Is NOt Returning USD 40,000 they kept for 180 Days After account suspension
7 Comments
LK
It is possible to get money back, if they Took it from you. Check here:
https://aupdamages.com
Select your country and get Information on how to...Read more
What is ParcelLab used for?
1 Comment
Official Response from parcelLab
parcelLab is a cloud-based solution designed to enhance post-purchase communication for online retailers. Here are some of the things that parcelLab can be...Read more
How well does parcelLab connect with different e-commerce platforms?
1 Comment
TT
We connect well with various e-commerce platforms. We offer standard integrations to Shopify, SAP, Salesforce, Zendesk, Trustpilot, and more. You can find...Read more
How long does it take to setup an account?
1 Comment
TT
At parcelLab, the account setup process is streamlined to ensure efficiency. The process encompasses handling different carriers, languages, and integrations...Read more
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