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Compare PayPal BrainTree and Shift Payment 
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At a Glance
Market Segments
Small-Business (58.6% of reviews)
Small-Business (63.6% of reviews)
Entry-Level Pricing
2.9% + $.30
No pricing available
PayPal BrainTree
Star Rating
(90)3.4 out of 5
Market Segments
Small-Business (58.6% of reviews)
Pros & Cons
Entry-Level Pricing
2.9% + $.30
Learn more about PayPal BrainTreeShift Payment
Star Rating
(23)3.2 out of 5
Market Segments
Small-Business (63.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Shift PaymentSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Braintree Direct excels in "Instant Payment" processing with a score of 8.4, making it a preferred choice for businesses that require immediate transaction confirmations. In contrast, Shift4's performance in this area is less impressive, leading to some frustration among users who need faster payment processing.
- Reviewers mention that Braintree Direct offers superior "Accepted Credit Cards and Debit Cards" support, scoring 8.5, which is significantly higher than Shift4's 6.4. This broad acceptance is crucial for small businesses looking to cater to a diverse customer base.
- G2 users highlight Braintree Direct's strong "PCI Compliance" rating of 8.8, which instills confidence in users regarding security. Shift4, while still compliant, has a lower score of 7.7, leading some users to express concerns about security measures.
- Users on G2 appreciate Braintree Direct's "Quality of Support" with a score of 7.1, noting that the support team is responsive and helpful. In contrast, Shift4's support quality is rated at 5.9, with reviewers mentioning delays and less satisfactory experiences when seeking assistance.
- Reviewers say that Braintree Direct's "Recurring Billing" feature, rated at 7.9, is user-friendly and efficient, making it ideal for businesses with subscription models. Shift4, however, does not shine in this area, leading to challenges for users managing recurring payments.
- Users report that Braintree Direct's "User, Role, and Access Management" feature, scoring 7.9, provides robust control over user permissions, which is essential for larger teams. Shift4's similar feature, rated at 7.8, is functional but lacks some of the advanced capabilities that Braintree Direct offers.
Pricing
Entry-Level Pricing
PayPal BrainTree
Pricing
2.9% + $.30
2.9% + $.30 per transaction after your first $50K
Shift Payment
No pricing availableFree Trial
PayPal BrainTree
No trial information availableShift Payment
No trial information availableRatings
Meets Requirements
7.5
77
6.2
14
Ease of Use
7.2
76
6.5
13
Ease of Setup
7.1
46
6.3
8
Ease of Admin
7.9
43
7.4
7
Quality of Support
7.1
67
5.9
13
Has the product been a good partner in doing business?
7.9
43
5.9
9
Product Direction (% positive)
6.6
75
4.6
15
Features by Category
Payment Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.4
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.0
5
Administration
Not enough data
7.5
6
Not enough data
7.8
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
7.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Development
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
7.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.0
5
Agentic AI - Payment Gateways
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Billing
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Dunning
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Subscription Billing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Processing
9.7
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Options
Not enough data
Not enough data
Not enough data
6.0
5
Security
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
6.0
5
Categories
Categories
Shared Categories
PayPal BrainTree and Shift Payment are categorized as Payment Processing
Unique Categories
PayPal BrainTree is categorized as Subscription Billing
Shift Payment is categorized as Payment Gateways
Reviews
Reviewers' Company Size
PayPal BrainTree
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shift Payment
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
19.3%
Internet
17.0%
Information Technology and Services
15.9%
Retail
5.7%
Marketing and Advertising
5.7%
Other
36.4%
Non-Profit Organization Management
9.1%
Hospitality
9.1%
Health, Wellness and Fitness
9.1%
Entertainment
9.1%
Retail
4.5%
Other
59.1%
Alternatives
Discussions
What is Braintree payment method?
1 Comment
MC
It's a payment portal. The software is connected with our business website, so any payments made on our website are processed by Braintree. There is a batch...Read more
PayPal BrainTree has no more discussions with answers
Shift Payment has no discussions with answers
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