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At a Glance
Market Segments
Mid-Market (73.7% of reviews)
Small-Business (64.3% of reviews)
Entry-Level Pricing
No pricing available
Contact Us 1 User Per Month
Paylocity
Star Rating
(4,897)4.5 out of 5
Market Segments
Mid-Market (73.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about PaylocityPrimePay
Star Rating
(85)4.2 out of 5
Market Segments
Small-Business (64.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 User Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Paylocity excels in its "Employee Self Service" web portal, scoring 9.0, which reviewers mention makes it easy for employees to access their information and manage benefits. In contrast, PrimePay's web portal received a lower score of 7.7, indicating a less user-friendly experience.
- Reviewers mention that Paylocity's "Payroll Entry" feature is highly rated at 9.1, with users appreciating its efficiency and ease of use. On the other hand, PrimePay's payroll entry scored 8.1, suggesting that while functional, it may not be as streamlined as Paylocity's offering.
- G2 users highlight Paylocity's superior "Quality of Support" with a score of 8.5, noting responsive customer service and helpful resources. In comparison, PrimePay's support quality is rated at 7.5, which some users feel could be improved for better assistance.
- Users on G2 report that Paylocity's "Time, Attendance, and PTO" management features are robust, scoring 8.4, which reviewers say helps in tracking employee hours effectively. PrimePay, however, scored slightly higher at 8.5, indicating it may have a slight edge in this area, particularly in PTO management.
- Reviewers mention that Paylocity's "Compliance" features are rated at 8.3, with users appreciating the platform's ability to help maintain regulatory standards. PrimePay's compliance features scored 8.0, which, while adequate, may not offer the same level of assurance as Paylocity.
- Users say that Paylocity's "Direct Deposit" feature is highly rated at 9.5, with many praising its reliability and ease of setup. PrimePay's direct deposit feature, rated at 8.4, is functional but does not receive the same level of acclaim, suggesting that Paylocity may provide a more seamless experience in this critical area.
Pricing
Entry-Level Pricing
Paylocity
No pricing availablePrimePay
Core Bundle
Contact Us
1 User Per Month
Core – Time-Saving
Designed for small teams on the go, the Core bundle delivers everything you need to run payroll with ease. Enjoy automated, unlimited payroll, free 2-day direct deposit, federal and single-state tax filing, plus standard reports and pay stubs. With chat support included, you’ll always have help when you need it. Add electronic year-end documents (W-2s, 1099s) anytime for even more convenience.
- Unlimited Payroll
- Automated Payroll
- Chat Support
Free Trial
Paylocity
Free Trial is available
PrimePay
No trial information availableRatings
Meets Requirements
9.0
3,922
8.3
67
Ease of Use
9.0
3,957
8.1
69
Ease of Setup
8.2
2,428
7.6
41
Ease of Admin
8.7
2,341
8.2
41
Quality of Support
8.8
3,451
7.7
62
Has the product been a good partner in doing business?
8.9
2,346
8.4
44
Product Direction (% positive)
8.8
3,684
7.1
69
Features by Category
Core HR
8.3
931
8.7
17
8.3
1038
8.8
14
7.1
523
Feature Not Available
7.9
670
7.9
13
8.3
888
7.9
13
7.9
817
8.5
14
Generative AI
6.1
221
Feature Not Available
Platform
7.8
1339
7.8
17
7.7
948
7.5
16
7.3
748
7.5
14
8.3
1399
8.3
18
8.5
1313
8.4
18
8.5
1278
Feature Not Available
8.3
1401
8.1
18
8.6
1392
8.8
18
Expense Reports
9.0
950
|
Verified
Not enough data
8.9
892
|
Verified
Not enough data
8.8
912
|
Verified
Not enough data
9.1
1031
|
Verified
Not enough data
9.3
1049
|
Verified
Not enough data
Feature Not Available
Not enough data
8.9
819
|
Verified
Not enough data
Agentic AI - Expense Management
7.1
11
Not enough data
7.3
11
Not enough data
Travel Management
7.8
369
Not enough data
7.5
343
Not enough data
7.5
341
Not enough data
8.3
548
Not enough data
Client Invoicing
8.2
1035
|
Verified
Not enough data
Feature Not Available
Not enough data
7.8
795
Not enough data
Mobile
9.1
940
|
Verified
Not enough data
8.6
580
Not enough data
Feature Not Available
Not enough data
Platform
8.0
373
|
Verified
Not enough data
8.6
706
|
Verified
Not enough data
Administration
8.5
512
Not enough data
Administration
8.4
1365
|
Verified
Not enough data
8.4
1484
|
Verified
Not enough data
8.4
1477
|
Verified
Not enough data
8.5
1292
|
Verified
Not enough data
8.7
1717
|
Verified
Not enough data
Platform
8.5
1723
|
Verified
Not enough data
8.2
1206
|
Verified
Not enough data
8.0
989
|
Verified
Not enough data
8.9
1774
|
Verified
Not enough data
8.6
1551
|
Verified
Not enough data
6.7
376
Not enough data
Employee Self Service
9.0
1750
|
Verified
7.9
52
8.2
1170
|
Verified
6.8
37
8.6
1537
|
Verified
6.9
43
Administration
9.1
1773
|
Verified
8.4
50
8.3
1651
|
Verified
7.4
41
9.5
1805
|
Verified
8.6
54
8.0
861
|
Verified
Feature Not Available
9.1
1686
|
Verified
7.9
45
8.8
1493
|
Verified
7.4
40
8.9
1460
|
Verified
7.5
40
9.2
1579
|
Verified
8.1
46
9.2
1601
|
Verified
8.0
47
Taxes
9.1
1684
|
Verified
7.9
46
9.0
1637
|
Verified
7.3
42
9.1
1580
|
Verified
7.8
44
Integration
8.1
995
|
Verified
6.5
30
8.6
1193
|
Verified
7.5
33
8.0
948
|
Verified
Feature Not Available
8.2
967
|
Verified
Feature Not Available
Platform
8.6
1684
|
Verified
7.5
44
8.6
1670
|
Verified
7.7
47
8.9
1667
|
Verified
8.1
49
8.9
1547
|
Verified
7.9
39
Benefits Administration Platform Features
8.5
683
8.2
12
7.9
374
8.3
11
8.0
580
6.7
8
8.5
652
8.0
10
8.3
527
8.0
11
9.0
738
8.9
12
8.6
637
8.1
8
8.2
560
Feature Not Available
Benefits Administration Platform Features
8.5
683
8.2
12
7.9
374
8.3
11
8.0
580
6.7
8
8.5
652
8.0
10
8.3
527
8.0
11
9.0
738
8.9
12
8.6
637
8.1
8
8.6
609
8.5
11
8.2
560
Feature Not Available
8.1
472
6.2
7
6.9
169
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Platform
7.8
1339
7.8
17
7.7
948
7.5
16
7.3
748
7.5
14
8.3
1399
8.3
18
8.5
1313
8.4
18
8.5
1278
Feature Not Available
8.3
1401
8.1
18
8.6
1392
8.8
18
Payment Methods
9.0
86
Not enough data
9.2
97
Not enough data
8.9
81
Not enough data
Payment Processing
8.9
80
Not enough data
9.1
89
Not enough data
8.9
90
Not enough data
9.1
97
Not enough data
8.4
87
Not enough data
8.6
79
Not enough data
9.2
98
Not enough data
Security and Compliance
9.0
64
Not enough data
8.8
63
Not enough data
9.0
69
Not enough data
9.1
70
Not enough data
8.9
63
Not enough data
8.8
66
Not enough data
Integration
8.9
66
Not enough data
8.8
68
Not enough data
8.7
70
Not enough data
Payment Types
9.0
84
Not enough data
8.8
66
Not enough data
8.7
14
Not enough data
Agentic AI - Enterprise Payment
Not enough data
Not enough data
Automation
Not enough data
8.3
8
Logistics
Not enough data
8.3
8
Not enough data
8.5
8
Not enough data
7.1
7
Management
Not enough data
8.3
7
Not enough data
8.1
7
Not enough data
7.5
8
Not enough data
7.4
9
Not enough data
7.9
8
Not enough data
8.2
10
Not enough data
8.8
8
Monitoring
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
Feature Not Available
Setup
9.0
266
Not enough data
9.3
391
Not enough data
9.1
278
Not enough data
Performance
8.8
224
Not enough data
8.6
47
Not enough data
8.7
230
Not enough data
8.8
231
Not enough data
Payment Cards
9.3
371
Not enough data
9.3
346
Not enough data
9.1
304
Not enough data
Reporting
9.1
298
Not enough data
8.9
268
Not enough data
8.9
268
Not enough data
8.7
247
Not enough data
Payments
9.2
306
Not enough data
9.1
294
Not enough data
9.4
370
Not enough data
9.1
279
Not enough data
Fraud & Risk Management
9.2
298
Not enough data
9.2
286
Not enough data
9.1
265
Not enough data
Agentic AI - Spend Management
Not enough data
Not enough data
Planning
8.3
33
Not enough data
7.7
31
Not enough data
7.7
32
Not enough data
8.1
32
Not enough data
Execution
7.7
18
Not enough data
8.2
37
Not enough data
8.0
37
Not enough data
Analytics
8.0
35
Not enough data
8.4
34
Not enough data
8.8
34
Not enough data
Agentic AI - Procure to Pay
Not enough data
Not enough data
Invoice Management
9.0
233
Not enough data
8.6
177
Not enough data
8.9
184
Not enough data
Invoice Processing
9.0
200
Not enough data
9.2
266
Not enough data
9.1
231
Not enough data
8.6
157
Not enough data
Analytics
9.1
220
Not enough data
7.8
48
Not enough data
8.7
160
Not enough data
Integration
9.1
214
Not enough data
9.1
217
Not enough data
9.0
171
Not enough data
Risk
7.9
51
Not enough data
8.9
180
Not enough data
7.7
45
Not enough data
Recovery
8.5
153
Not enough data
8.7
184
Not enough data
Audit
8.6
175
Not enough data
8.6
147
Not enough data
8.7
161
Not enough data
8.8
182
Not enough data
Fraud
8.9
174
Not enough data
8.8
159
Not enough data
9.0
169
Not enough data
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Generation
8.4
62
Not enough data
9.0
315
Not enough data
9.0
67
Not enough data
Invoice Processing
9.3
392
Not enough data
8.9
257
Not enough data
8.8
244
Not enough data
9.1
279
Not enough data
Analytics
9.0
326
Not enough data
8.9
60
Not enough data
8.7
221
Not enough data
9.2
354
Not enough data
Integration
8.9
293
Not enough data
9.2
360
Not enough data
8.7
233
Not enough data
8.8
275
Not enough data
Agentic AI - Invoice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.5
9
Not enough data
8.4
52
Not enough data
8.3
53
Not enough data
8.1
53
Not enough data
Planning
8.3
53
Not enough data
7.6
51
Not enough data
7.9
50
Not enough data
7.9
49
Not enough data
Invoice Management
8.2
49
Not enough data
7.9
49
Not enough data
7.7
49
Not enough data
Supplier Management
7.1
8
Not enough data
6.3
8
Not enough data
7.7
8
Not enough data
Execution
7.3
8
Not enough data
8.4
53
Not enough data
8.0
52
Not enough data
Invoice Processing
8.3
49
Not enough data
8.4
49
Not enough data
8.6
48
Not enough data
8.3
47
Not enough data
8.5
48
Not enough data
Supplier Information
8.3
49
Not enough data
7.9
7
Not enough data
8.4
50
Not enough data
Analytics
8.5
48
Not enough data
8.5
48
Not enough data
8.5
49
Not enough data
8.6
49
Not enough data
8.1
48
Not enough data
Integration
8.1
9
Not enough data
8.2
49
Not enough data
8.0
50
Not enough data
7.1
8
Not enough data
Agentic AI - Purchasing
Not enough data
Not enough data
Not enough data
Not enough data
Performance reviews
7.4
273
Not enough data
7.5
330
Not enough data
7.9
338
Not enough data
Goals
7.8
312
Not enough data
7.4
270
Not enough data
Feedback
7.6
302
|
Verified
Not enough data
7.6
300
|
Verified
Not enough data
7.3
262
Not enough data
8.1
297
Not enough data
Data
8.2
358
|
Verified
Not enough data
8.1
344
|
Verified
Not enough data
Agentic AI - Performance Management
6.1
32
Not enough data
5.7
31
Not enough data
Generative AI
Not enough data
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Core Features - Employee Experience Software
8.0
103
Not enough data
7.8
105
Not enough data
People Analytics - Employee Experience Software
7.6
97
Not enough data
7.7
96
Not enough data
Advanced Features - Employee Experience Software
7.3
93
Not enough data
7.3
96
Not enough data
7.3
94
Not enough data
Employee Improvement - Employee Experience Software
7.9
103
Not enough data
7.7
100
Not enough data
7.4
98
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
5.8
27
Not enough data
5.8
28
Not enough data
6.3
28
Not enough data
Sourcing
8.0
421
Not enough data
8.2
443
Not enough data
7.0
41
Not enough data
8.3
49
Not enough data
7.2
40
Not enough data
Candidate Management - Applicant Tracking System
8.1
279
Not enough data
8.4
45
Not enough data
8.3
49
Not enough data
6.9
41
Not enough data
7.6
39
Not enough data
6.9
39
Not enough data
7.4
43
Not enough data
Platform
7.8
1339
7.8
17
7.7
948
7.5
16
7.3
748
7.5
14
8.3
1399
8.3
18
8.5
1313
8.4
18
8.5
1278
Feature Not Available
8.3
1401
8.1
18
8.6
1392
8.8
18
AI - Applicant Tracking Systems (ATS)
5.4
28
Not enough data
6.1
29
Not enough data
5.2
28
Not enough data
Agentic AI - Onboarding
6.1
58
Not enough data
5.8
57
Not enough data
6.0
57
Not enough data
6.0
56
Not enough data
6.2
57
Not enough data
Platform Content
7.9
577
Not enough data
8.4
812
Not enough data
8.6
841
Not enough data
7.5
491
Not enough data
7.7
458
Not enough data
7.7
465
Not enough data
Platform Additional Functionality
8.9
1016
Not enough data
7.0
307
Not enough data
8.1
680
Not enough data
8.6
878
Not enough data
8.6
908
Not enough data
Platform Data
Feature Not Available
Not enough data
8.5
794
Not enough data
8.3
590
Not enough data
Platform
7.8
1339
7.8
17
7.7
948
7.5
16
7.3
748
7.5
14
8.3
1399
8.3
18
8.5
1313
8.4
18
8.5
1278
Feature Not Available
8.3
1401
8.1
18
8.6
1392
8.8
18
Recruiting and Onboarding
7.6
571
Not enough data
8.7
962
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Agentic AI - Vendor Management
Not enough data
Not enough data
Revenue Recognition
7.8
36
Not enough data
7.0
29
Not enough data
7.2
29
Not enough data
Course Authoring
8.1
149
Not enough data
7.8
138
Not enough data
8.0
144
Not enough data
7.9
131
Not enough data
Course Delivery
7.8
143
Not enough data
8.3
173
Not enough data
8.1
161
Not enough data
Course Management
7.1
112
Not enough data
7.8
140
Not enough data
7.6
124
Not enough data
7.9
132
Not enough data
LMS Marketplace
Feature Not Available
Not enough data
7.7
119
Not enough data
Feature Not Available
Not enough data
Interface
Feature Not Available
Not enough data
6.9
103
Not enough data
Training & eLearning
7.9
138
Not enough data
8.1
149
Not enough data
8.0
145
Not enough data
7.8
126
Not enough data
8.0
147
Not enough data
8.0
152
Not enough data
8.0
157
Not enough data
Generative AI
6.2
54
Not enough data
6.1
51
Not enough data
6.4
52
Not enough data
Agentic AI - Corporate Learning Management Systems
6.6
15
Not enough data
6.6
15
Not enough data
Time Tracking
8.9
1196
Not enough data
8.3
741
Not enough data
7.9
570
Not enough data
Client Invoicing
8.2
1035
|
Verified
Not enough data
Feature Not Available
Not enough data
7.8
795
Not enough data
Mobile Time Tracking
8.6
857
Not enough data
Administration
8.4
1365
|
Verified
Not enough data
8.4
1484
|
Verified
Not enough data
8.4
1477
|
Verified
Not enough data
8.5
1292
|
Verified
Not enough data
8.7
1717
|
Verified
Not enough data
Platform
8.5
1723
|
Verified
Not enough data
8.2
1206
|
Verified
Not enough data
8.0
989
|
Verified
Not enough data
8.9
1774
|
Verified
Not enough data
8.6
1551
|
Verified
Not enough data
6.7
376
Not enough data
Platform
7.8
1339
7.8
17
7.7
948
7.5
16
7.3
748
7.5
14
8.3
1399
8.3
18
8.5
1313
8.4
18
8.5
1278
Feature Not Available
8.3
1401
8.1
18
8.6
1392
8.8
18
Platform
7.8
1339
7.8
17
7.7
948
7.5
16
7.3
748
7.5
14
8.3
1399
8.3
18
8.5
1313
8.4
18
8.5
1278
Feature Not Available
8.3
1401
8.1
18
8.6
1392
8.8
18
Workforce Management Platform Features
7.2
175
Not enough data
7.3
179
Not enough data
8.4
240
Not enough data
8.1
241
Not enough data
7.7
184
Not enough data
7.4
163
Not enough data
8.1
219
Not enough data
8.5
241
Not enough data
6.9
166
Not enough data
7.8
204
Not enough data
Categories
Categories
Shared Categories
Paylocity and PrimePay are categorized as Core HR, HCM Software, Payroll, Benefits Administration, Performance Management, and Corporate Learning Management Systems
Reviews
Reviewers' Company Size
Paylocity
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PrimePay
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
12.3%
Information Technology and Services
7.7%
Non-Profit Organization Management
5.7%
Hospital & Health Care
5.3%
Financial Services
4.3%
Other
64.9%
Accounting
8.3%
Construction
7.1%
Non-Profit Organization Management
6.0%
Hospital & Health Care
6.0%
Financial Services
6.0%
Other
66.7%
Discussions
Can I use paylocity at home?
27 Comments
CD
Yes! Paylocity is simple and easy to use from anywhere with an internet connection. I was able to run about 5 payrolls from home WITH support from our...Read more
Is paylocity a HRIS system?
6 Comments
KE
On 16th May I opened a Divvy account. On 20 May, my account was suspended.
I didn't do any action or transaction from my account during these 4 days. I...Read more
I would like to set up Paylocity to hold all of my personnel records.
3 Comments
SK
You can actually import those documents from the folders on your computer into each employees profile. Read more
Is PrimePay a good company?
1 Comment
DC
I have used almost all payroll companies. Although small, PrimePay has been the best overall.Read more
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