Compare Grayscale and TextUs 
At a Glance
Market Segments
Enterprise (49.8% of reviews)
Mid-Market (47.9% of reviews)
Entry-Level Pricing
No pricing available
Starting at $749.00 1 Base Subscription Per Month
Grayscale
Star Rating
(502)4.5 out of 5
Market Segments
Enterprise (49.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about GrayscaleTextUs
Star Rating
(629)4.7 out of 5
Market Segments
Mid-Market (47.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $749.00 1 Base Subscription Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that TextUs excels in facilitating quick and organized communication, with users highlighting its ability to respond in real-time while maintaining a personal touch. This feature is particularly beneficial for increasing response rates, making it a strong choice for those prioritizing effective candidate engagement.
- Users say Grayscale stands out for its comprehensive features tailored for recruiting, including seamless communication and easy interview scheduling. Reviewers appreciate how it streamlines the hiring process, allowing for efficient interactions with candidates, which can significantly enhance overall productivity.
- According to verified reviews, TextUs has a higher satisfaction score, indicating that users find it more user-friendly and easier to set up. Many users have praised its intuitive interface, which allows them to send multiple messages simultaneously, making it a practical tool for busy recruiters.
- Reviewers mention that Grayscale offers robust support, with a slightly higher quality of support rating compared to TextUs. Users have noted that they feel well-supported throughout their experience, which can be crucial for teams that require assistance during implementation and ongoing use.
- Users highlight that while both platforms have strong performance metrics, Grayscale has a slight edge in reporting and performance capabilities. Reviewers have noted that Grayscale's reporting features help them track candidate interactions more effectively, which is essential for data-driven decision-making in recruitment.
- G2 reviewers indicate that TextUs is particularly favored by mid-market companies, while Grayscale is more popular among enterprise-level users. This distinction suggests that TextUs may be better suited for smaller teams looking for a straightforward communication tool, whereas Grayscale may cater more effectively to larger organizations with complex hiring needs.
Pricing
Entry-Level Pricing
Grayscale
No pricing availableTextUs
Essentials
Starting at $749.00
1 Base Subscription Per Month
Perfect plan for organizations or teams getting into texting and want to enhance their conversion rates.
- Two Way Messaging
- Basic SMS Campaigns
- 10-Digit Texting Number
Free Trial
Grayscale
Free Trial is available
TextUs
No trial information availableRatings
Meets Requirements
9.0
440
9.2
445
Ease of Use
9.2
451
9.4
451
Ease of Setup
9.2
197
9.3
187
Ease of Admin
9.2
107
9.3
174
Quality of Support
9.3
377
9.0
401
Has the product been a good partner in doing business?
9.4
103
9.3
178
Product Direction (% positive)
9.6
438
9.2
422
Features by Category
Basics
8.3
300
8.1
124
8.4
289
8.3
121
9.0
326
8.7
142
Additional Functionality
8.7
329
8.7
136
8.2
278
7.8
113
8.5
306
8.6
136
Content
8.9
319
8.6
131
7.8
272
7.6
130
Recruiting and Onboarding
8.3
339
8.5
129
8.7
353
8.3
126
8.2
335
8.1
123
Platform
8.2
103
8.2
153
8.6
100
7.8
139
8.2
92
8.2
134
8.9
106
8.7
148
9.0
107
8.8
153
8.9
102
8.9
151
8.3
98
8.4
139
8.5
103
8.7
146
Text Messaging
Not enough data
9.2
155
|
Verified
Not enough data
9.5
171
|
Verified
Not enough data
9.4
152
|
Verified
Not enough data
9.3
140
|
Verified
Not enough data
9.0
117
Not enough data
8.8
126
|
Verified
Not enough data
9.3
145
|
Verified
Not enough data
8.6
58
SMS Platform
Not enough data
8.9
122
|
Verified
Not enough data
9.0
128
|
Verified
Not enough data
8.5
93
Not enough data
8.3
105
Not enough data
9.1
69
Not enough data
8.5
95
|
Verified
Agentic AI - SMS Marketing
Not enough data
8.5
8
Not enough data
8.8
8
Not enough data
9.0
8
Not enough data
9.0
8
Not enough data
8.3
8
Not enough data
8.8
8
Platform Basics
8.4
207
Not enough data
9.1
219
Not enough data
Platform Content
9.0
219
Not enough data
8.6
215
Not enough data
8.3
112
Not enough data
8.2
209
Not enough data
8.4
215
Not enough data
Platform Performance
8.4
212
Not enough data
8.5
208
Not enough data
Platform
8.2
103
8.2
153
8.6
100
7.8
139
8.2
92
8.2
134
8.9
106
8.7
148
9.0
107
8.8
153
8.9
102
8.9
151
8.3
98
8.4
139
8.5
103
8.7
146
Platform Functionality
8.3
339
8.5
129
7.9
201
Not enough data
8.7
353
8.3
126
8.2
335
8.1
123
Agentic AI - Recruiting Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.2
103
8.2
153
8.6
100
7.8
139
8.2
92
8.2
134
8.9
106
8.7
148
9.0
107
8.8
153
8.9
102
8.9
151
8.3
98
8.4
139
8.5
103
8.7
146
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Core Recruiting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Interviewing & Assessment
Not enough data
Not enough data
Job Content Creation
Not enough data
Not enough data
AI Candidate Interaction & Outreach
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Candidate Evaluation & Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Feature Not Available
Not enough data
8.6
46
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Campaigns
Not enough data
Feature Not Available
Not enough data
8.9
96
Not enough data
9.2
104
Not enough data
9.4
107
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Engagement
Not enough data
Feature Not Available
Platform
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Grayscale and TextUs are categorized as Candidate Relationship Management
Unique Categories
Grayscale is categorized as SAP Store, AI Recruiting, Interview Scheduling, Recruiting Automation, and Chatbots
Reviews
Reviewers' Company Size
Grayscale
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TextUs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
19.2%
Staffing and Recruiting
18.8%
Human Resources
5.0%
Retail
3.8%
Computer Software
3.8%
Other
49.4%
Staffing and Recruiting
55.8%
Hospital & Health Care
13.1%
Human Resources
4.8%
Health, Wellness and Fitness
2.2%
Real Estate
1.8%
Other
22.3%
Alternatives
Discussions
Is there anyway that Grayscale can implement voice messages?
1 Comment
AZ
Hey Angie! I love the feedback - I'll relay this to management and see what they think 😁Read more
Grayscale has no more discussions with answers
How do I set text messages to multiple people for future dates?
2 Comments
AF
Hey there!
Here is a helpful article/video that walks you through on how to set up...Read more
Is there anyway you can add 'Enter' as a way to send your text? Also, adding 'personalization?
1 Comment
AF
Hey Jasmine! Thank you so much for the recommendation on the "Enter" option. We have gone back & forth on this as sometimes people could accidentally hit...Read more
How can I use this even more? I want to use this for a lot of things in our org
1 Comment
AF
Hey Antonio!
Here are a few pages that will help you out with utilizing our campaign features...Read more
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