Compare PayFocus and Paychex 
At a Glance
Market Segments
Mid-Market (53.3% of reviews)
Small-Business (75.5% of reviews)
Entry-Level Pricing
No pricing available
Contact Vendor for Pricing
PayFocus
Star Rating
(15)4.5 out of 5
Market Segments
Mid-Market (53.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about PayFocusPaychex
Star Rating
(1,643)4.1 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Paychex offers a more comprehensive payroll experience, with users appreciating its clean, user-friendly interface and the ability to see paychecks in real time. This centralization of pay and benefits is a significant advantage for those managing payroll.
- Users say that PayFocus excels in simplicity and ease of use, with many highlighting the platform's straightforward data input process. Reviewers find it cut and dry, making payroll reviews convenient and providing good visibility into weekly paychecks.
- According to verified reviews, Paychex shines in its customization options, allowing users to tailor dashboards and reports to their specific needs. This flexibility is often praised, especially when users need assistance from dedicated account representatives to create custom reports.
- Reviewers mention that PayFocus stands out with its integrated HR tools and background checks, which enhance the overall functionality of the platform. This integration is particularly beneficial for mid-market companies looking for a more holistic solution.
- G2 reviewers highlight that while Paychex has a larger market presence, PayFocus has a higher satisfaction rating in areas like quality of support and ease of setup, with users noting the responsiveness and helpfulness of the support team.
- Users report that PayFocus provides excellent payroll reporting features, showcasing income generation through graphs, which helps businesses track financial performance effectively. This feature is particularly appreciated by those in the mid-market segment.
Pricing
Entry-Level Pricing
PayFocus
No pricing availableFree Trial
PayFocus
No trial information availablePaychex
No trial information availableRatings
Meets Requirements
9.2
14
8.7
1,312
Ease of Use
9.2
14
8.5
1,373
Ease of Setup
Not enough data
8.3
985
Ease of Admin
Not enough data
8.5
962
Quality of Support
9.7
12
8.3
1,267
Has the product been a good partner in doing business?
Not enough data
8.5
960
Product Direction (% positive)
8.3
14
7.5
1,290
Features by Category
Core HR
Not enough data
8.1
114
Not enough data
7.9
107
Not enough data
7.8
53
Not enough data
8.1
77
Not enough data
8.4
114
Not enough data
7.8
115
Generative AI
Not enough data
4.3
5
Platform
Not enough data
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
410
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.5
424
Expense Reports
Not enough data
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Agentic AI - Expense Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Travel Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile
Not enough data
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Platform
Not enough data
7.7
13
Not enough data
7.8
24
|
Verified
Administration
Not enough data
8.5
26
|
Verified
Administration
Not enough data
8.0
134
|
Verified
Not enough data
7.9
136
|
Verified
Not enough data
8.1
140
|
Verified
Not enough data
7.9
130
|
Verified
Not enough data
8.3
198
|
Verified
Platform
Not enough data
8.2
216
|
Verified
Not enough data
7.7
98
|
Verified
Not enough data
6.9
34
Not enough data
8.2
207
|
Verified
Not enough data
8.0
148
|
Verified
Not enough data
7.5
75
|
Verified
Employee Self Service
8.5
10
8.6
852
|
Verified
8.8
8
8.0
544
|
Verified
9.0
7
8.3
527
|
Verified
Administration
9.6
8
8.7
858
|
Verified
9.4
6
7.9
560
|
Verified
9.6
8
9.3
930
|
Verified
9.4
8
8.5
405
|
Verified
9.2
8
8.9
777
|
Verified
9.4
6
8.7
561
|
Verified
9.4
6
8.6
455
|
Verified
9.8
7
9.1
780
|
Verified
9.3
7
9.1
829
|
Verified
Taxes
9.6
8
9.1
877
|
Verified
9.3
7
9.0
832
|
Verified
9.5
7
9.1
825
|
Verified
Integration
9.5
7
7.7
261
|
Verified
9.2
6
7.7
300
|
Verified
9.7
6
7.6
304
|
Verified
9.0
7
7.6
263
|
Verified
Platform
9.7
6
8.6
859
|
Verified
9.5
7
8.6
838
|
Verified
9.4
6
8.7
874
|
Verified
9.8
7
8.7
726
|
Verified
Benefits Administration Platform Features
Not enough data
8.2
232
Not enough data
7.9
195
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
189
Not enough data
8.2
225
Not enough data
8.4
210
Not enough data
7.9
151
Benefits Administration Platform Features
Not enough data
8.2
232
Not enough data
7.9
195
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
189
Not enough data
8.2
225
Not enough data
8.4
210
Not enough data
8.3
222
Not enough data
7.9
151
Not enough data
7.6
101
Not enough data
5.8
19
Not enough data
6.7
23
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
410
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.5
424
Compliance
Not enough data
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Platform
Not enough data
6.5
9
Not enough data
7.0
9
Not enough data
6.5
9
Support
Not enough data
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
6.5
11
Not enough data
6.9
12
Not enough data
6.0
13
Not enough data
6.0
12
Automation
Not enough data
7.3
25
Logistics
Not enough data
7.9
30
Not enough data
7.5
27
Not enough data
6.7
25
Management
Not enough data
6.5
19
Not enough data
7.4
20
Not enough data
7.7
25
Not enough data
8.0
30
Not enough data
8.1
30
Not enough data
8.4
31
Not enough data
7.6
28
Monitoring
Not enough data
7.6
25
Not enough data
7.6
26
Not enough data
7.1
26
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
Not enough data
6.7
20
Not enough data
6.6
49
Not enough data
7.5
21
|
Verified
Platform
Not enough data
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
410
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.5
424
Background Check Administration
Not enough data
8.0
20
Not enough data
8.2
10
Not enough data
8.0
10
Background Check Data
Not enough data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Background Check Additional Functionality
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
AI Insight Check - Background Check
Not enough data
Feature Not Available
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance reviews
Not enough data
5.0
8
Not enough data
6.9
9
Not enough data
5.6
8
Goals
Not enough data
6.0
8
Not enough data
6.2
7
Feedback
Not enough data
6.5
9
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
6.0
7
Data
Not enough data
6.7
8
Not enough data
6.7
9
Agentic AI - Performance Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reports
Not enough data
6.5
10
Not enough data
6.7
11
Not enough data
6.5
11
Not enough data
8.0
11
Cleaning
Not enough data
6.1
12
Not enough data
7.3
10
Not enough data
7.8
10
Generative AI
Not enough data
Feature Not Available
Not enough data
6.5
8
Not enough data
5.2
8
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
Not enough data
8.0
15
Not enough data
8.2
13
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
Not enough data
8.1
15
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
410
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.5
424
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Platform Content
Not enough data
8.0
106
Not enough data
8.2
114
Not enough data
8.2
95
Not enough data
7.6
47
Not enough data
7.0
46
Not enough data
7.1
45
Platform Additional Functionality
Not enough data
8.4
129
Not enough data
7.5
51
Not enough data
7.9
60
Not enough data
7.8
82
Not enough data
7.9
100
Platform Data
Not enough data
7.6
56
Not enough data
7.9
77
Not enough data
7.6
64
Platform
Not enough data
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
410
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.5
424
Recruiting and Onboarding
Not enough data
6.6
49
Not enough data
8.3
116
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Corporate Learning Management Systems
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Time Tracking
Not enough data
8.3
217
Not enough data
8.3
131
Not enough data
8.4
94
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile Time Tracking
Not enough data
8.3
150
Administration
Not enough data
8.0
134
|
Verified
Not enough data
7.9
136
|
Verified
Not enough data
8.1
140
|
Verified
Not enough data
7.9
130
|
Verified
Not enough data
8.3
198
|
Verified
Platform
Not enough data
8.2
216
|
Verified
Not enough data
7.7
98
|
Verified
Not enough data
6.9
34
Not enough data
8.2
207
|
Verified
Not enough data
8.0
148
|
Verified
Not enough data
7.5
75
|
Verified
Platform
Not enough data
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
410
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.5
424
Platform
Not enough data
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
410
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.5
424
Workforce Management Platform Features
Not enough data
8.8
31
Not enough data
8.0
27
Not enough data
8.6
68
Not enough data
8.4
67
Not enough data
8.4
29
Not enough data
Feature Not Available
Not enough data
8.8
41
Not enough data
9.0
59
Not enough data
7.7
27
Not enough data
8.2
38
Platform
Not enough data
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
410
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.5
424
Categories
Categories
Shared Categories
PayFocus and Paychex are categorized as Payroll
Unique Categories
PayFocus has no unique categories
Paychex is categorized as Candidate Relationship Management, Time Tracking, PEO Providers, Time & Attendance, Applicant Tracking Systems (ATS), Benefits Administration, Performance Management, Workforce Management, Background Check, HR Analytics, Corporate Learning Management Systems, Employee Perks, Onboarding, Core HR, Expense Management, HCM Software, and Employee Recognition
Reviews
Reviewers' Company Size
PayFocus
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
13.3%
Consumer Goods
13.3%
Mechanical or Industrial Engineering
6.7%
Marketing and Advertising
6.7%
Market Research
6.7%
Other
53.3%
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
3.9%
Retail
3.9%
Other
74.3%
Discussions
PayFocus has no discussions with answers
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
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