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At a Glance
Market Segments
Mid-Market (74.9% of reviews)
Small-Business (60.3% of reviews)
Entry-Level Pricing
No pricing available
$2.50 1 user Per Month
Paycom
Star Rating
(1,511)4.3 out of 5
Market Segments
Mid-Market (74.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about PaycomWhen I Work
Star Rating
(341)4.4 out of 5
Market Segments
Small-Business (60.3% of reviews)
Entry-Level Pricing
$2.50 1 user Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that When I Work excels in shift scheduling with a score of 9.1, allowing for easy management of employee shifts, while Paycom, with a score of 8.8, offers solid scheduling features but lacks some of the intuitive design that users appreciate in When I Work.
- Reviewers mention that Paycom shines in reporting capabilities, scoring 9.6 compared to When I Work's 7.9. Users appreciate Paycom's detailed analytics and customizable reports, which help in making informed business decisions.
- G2 users highlight that When I Work provides a user-friendly time tracking experience, scoring 9.0, which is particularly beneficial for small businesses. In contrast, Paycom's time tracking score of 9.4 is praised for its comprehensive features but may be more complex for smaller teams.
- Users on G2 report that Paycom's automation features are superior, with a score of 9.8, allowing for streamlined processes that save time. When I Work, with a score of 8.4, offers basic automation but lacks the depth found in Paycom's offerings.
- Reviewers say that both products perform well in mobile support, with When I Work scoring 9.0 and Paycom slightly higher at 9.2. Users appreciate the mobile accessibility of both platforms, but Paycom's app is noted for its additional functionalities.
- Users report that When I Work's ease of setup is a strong point, scoring 8.7, making it ideal for small businesses looking for quick implementation. Paycom, with a score of 7.9, is seen as more complex to set up, which may be a consideration for smaller teams.
Pricing
Entry-Level Pricing
Paycom
No pricing availableWhen I Work
Single Location or Schedule
$2.50
1 user Per Month
Everything you need to effectively manage a single team or location. All plans include scheduling, time & attendance tracking, and team communication.
- One-click Auto Scheduling
- Unlimited schedule templates
- Time off & availability management
Free Trial
Paycom
No trial information availableWhen I Work
Free Trial is available
Ratings
Meets Requirements
8.7
1,248
8.8
293
Ease of Use
8.5
1,265
8.7
296
Ease of Setup
7.9
712
8.7
159
Ease of Admin
8.3
727
8.7
155
Quality of Support
8.5
1,151
8.4
236
Has the product been a good partner in doing business?
8.4
723
8.7
148
Product Direction (% positive)
8.1
1,207
8.9
279
Features by Category
Core HR
8.5
396
Not enough data
8.8
437
Not enough data
7.9
274
Not enough data
8.4
313
Not enough data
8.6
367
Not enough data
8.6
403
Not enough data
Generative AI
Feature Not Available
Not enough data
Platform
8.1
553
8.1
70
7.4
406
7.1
34
7.8
301
7.9
51
8.6
565
8.6
75
8.8
554
8.9
76
8.8
543
8.8
75
8.6
554
8.2
60
8.6
565
8.6
75
Expense Reports
8.8
173
|
Verified
Not enough data
8.5
137
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
150
|
Verified
Not enough data
9.1
184
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
112
|
Verified
Not enough data
Agentic AI - Expense Management
6.9
17
Not enough data
6.7
17
Not enough data
Travel Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Client Invoicing
Feature Not Available
8.1
47
Feature Not Available
8.2
46
7.9
179
|
Verified
7.7
49
Mobile
9.2
147
|
Verified
Not enough data
9.0
139
|
Verified
Not enough data
Feature Not Available
Not enough data
Platform
8.2
97
Not enough data
8.4
109
|
Verified
Not enough data
Administration
8.8
105
|
Verified
Not enough data
Administration
8.4
212
8.3
65
8.6
240
|
Verified
8.8
82
8.6
247
|
Verified
9.0
89
8.8
226
|
Verified
8.7
62
8.8
253
|
Verified
8.8
83
Platform
8.7
265
|
Verified
8.4
67
7.9
207
|
Verified
8.2
57
8.0
157
8.4
59
8.9
249
|
Verified
8.9
89
8.9
251
|
Verified
8.9
84
Feature Not Available
7.7
61
Employee Self Service
9.2
875
|
Verified
Not enough data
8.7
755
|
Verified
Not enough data
9.0
814
|
Verified
Not enough data
Administration
9.1
808
|
Verified
Not enough data
8.8
826
|
Verified
Not enough data
9.4
854
|
Verified
Not enough data
8.6
530
|
Verified
Not enough data
9.1
779
|
Verified
Not enough data
8.9
667
|
Verified
Not enough data
9.0
765
|
Verified
Not enough data
9.2
764
|
Verified
Not enough data
9.2
759
|
Verified
Not enough data
Taxes
9.0
779
|
Verified
Not enough data
8.9
719
|
Verified
Not enough data
Feature Not Available
Not enough data
Integration
8.1
487
Not enough data
8.6
597
Not enough data
8.2
498
Not enough data
Feature Not Available
Not enough data
Platform
8.7
761
|
Verified
Not enough data
8.9
772
|
Verified
Not enough data
8.9
811
|
Verified
Not enough data
8.8
722
|
Verified
Not enough data
Benefits Administration Platform Features
8.8
85
Not enough data
8.8
83
Not enough data
Feature Not Available
Not enough data
8.8
84
Not enough data
8.2
75
Not enough data
9.0
84
Not enough data
8.6
78
Not enough data
8.6
80
Not enough data
Benefits Administration Platform Features
8.8
85
Not enough data
8.8
83
Not enough data
Feature Not Available
Not enough data
8.8
84
Not enough data
8.2
75
Not enough data
9.0
84
Not enough data
8.6
78
Not enough data
8.7
49
Not enough data
8.6
80
Not enough data
7.7
58
Not enough data
7.5
59
Not enough data
8.8
64
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
8.1
553
8.1
70
7.4
406
7.1
34
7.8
301
7.9
51
8.6
565
8.6
75
8.8
554
8.9
76
8.8
543
8.8
75
8.6
554
8.2
60
8.6
565
8.6
75
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Automation
8.8
313
8.2
29
Logistics
8.7
315
7.9
29
8.8
304
7.8
29
8.3
265
8.0
29
Management
8.1
247
8.2
28
8.4
274
8.2
28
8.5
309
8.2
28
9.0
347
8.8
27
8.9
343
8.6
28
9.2
354
8.8
28
8.9
312
8.6
28
Monitoring
8.5
257
7.9
28
8.7
296
8.2
28
Feature Not Available
8.0
28
Processing
8.3
7
Not enough data
8.3
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
Compliance
8.6
7
Not enough data
7.4
7
Not enough data
8.6
7
Not enough data
Integration
Feature Not Available
Not enough data
8.3
7
Not enough data
Feature Not Available
Not enough data
Reporting
Feature Not Available
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
Customization
8.7
38
Not enough data
8.7
35
Not enough data
HR Content
8.5
38
Not enough data
8.6
38
Not enough data
8.8
39
Not enough data
Logistics
9.0
38
Not enough data
9.2
39
Not enough data
7.5
34
Not enough data
Management
7.6
33
Not enough data
8.5
36
Not enough data
7.8
36
Not enough data
8.5
39
Not enough data
8.7
38
Not enough data
Generative AI
7.3
29
Not enough data
7.3
29
Not enough data
Basics
9.1
9
Not enough data
9.1
9
Not enough data
Content
8.7
9
Not enough data
8.3
9
Not enough data
8.1
8
Not enough data
Performance
8.8
8
Not enough data
8.8
7
Not enough data
8.3
7
Not enough data
Training & eLearning
8.8
106
Not enough data
8.8
122
Not enough data
8.6
106
Not enough data
8.6
130
Not enough data
8.7
123
Not enough data
8.7
129
Not enough data
Platform Basics
Feature Not Available
Not enough data
8.9
77
Not enough data
Platform Data
8.6
74
Not enough data
Feature Not Available
Not enough data
8.8
75
Not enough data
Platform Content
8.5
73
Not enough data
8.1
70
Not enough data
8.1
70
Not enough data
Generative AI
Feature Not Available
Not enough data
Background Check Administration
8.4
244
|
Verified
Not enough data
8.9
140
Not enough data
8.9
143
Not enough data
Background Check Data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
151
Not enough data
Background Check Additional Functionality
8.5
126
Not enough data
9.0
144
Not enough data
8.9
131
Not enough data
AI Insight Check - Background Check
6.7
21
Not enough data
AI Investigation and Verification - Background Check
6.7
21
Not enough data
Training & eLearning
8.8
122
Not enough data
8.7
105
Not enough data
8.6
130
Not enough data
8.7
123
Not enough data
Training & eLearning
8.6
106
Not enough data
8.7
129
Not enough data
Agentic AI - Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
8.6
130
Not enough data
8.7
129
Not enough data
Platform Basics
8.7
18
Not enough data
Feature Not Available
Not enough data
8.9
18
Not enough data
Platform Content
8.8
16
Not enough data
8.4
16
Not enough data
8.5
16
Not enough data
Platform Additional Functionality
8.9
16
Not enough data
9.2
16
Not enough data
Feature Not Available
Not enough data
9.0
16
Not enough data
8.2
16
Not enough data
8.3
16
Not enough data
Platform
8.1
553
8.1
70
7.4
406
7.1
34
7.8
301
7.9
51
8.6
565
8.6
75
8.8
554
8.9
76
8.8
543
8.8
75
8.6
554
8.2
60
8.6
565
8.6
75
Platform Basics
8.9
66
Not enough data
Feature Not Available
Not enough data
9.0
68
Not enough data
Platform Content
9.1
69
Not enough data
9.2
68
Not enough data
8.7
67
Not enough data
9.1
68
Not enough data
Platform Additional Functionality
9.2
68
Not enough data
9.2
66
Not enough data
Feature Not Available
Not enough data
Platform Performance
8.9
68
Not enough data
8.9
63
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
8.7
200
Not enough data
8.5
198
Not enough data
8.8
224
Not enough data
9.0
309
Not enough data
8.9
237
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
265
Not enough data
8.9
265
Not enough data
Feature Not Available
Not enough data
Benchmarking and Equity - Compensation Management
Feature Not Available
Not enough data
8.2
79
Not enough data
8.2
83
Not enough data
Platform
8.1
553
8.1
70
7.4
406
7.1
34
7.8
301
7.9
51
8.6
565
8.6
75
8.8
554
8.9
76
8.8
543
8.8
75
8.6
554
8.2
60
8.6
565
8.6
75
Platform Content
8.1
20
Not enough data
8.1
20
Not enough data
8.1
21
Not enough data
Platform Basics
8.2
21
Not enough data
Feature Not Available
Not enough data
8.3
21
Not enough data
Platform Additional Functionality
8.3
20
Not enough data
8.3
20
Not enough data
8.7
21
Not enough data
Platform Basics
8.8
14
Not enough data
Feature Not Available
Not enough data
9.4
13
Not enough data
Platform Content
9.2
12
Not enough data
9.2
12
Not enough data
9.2
12
Not enough data
Platform Additional Functionality
9.2
12
Not enough data
9.3
14
Not enough data
9.2
12
Not enough data
9.0
13
Not enough data
Feature Not Available
Not enough data
9.2
12
Not enough data
9.1
11
Not enough data
Platform Basics
8.5
44
8.1
66
8.6
44
9.0
78
8.7
45
8.7
78
Platform Content
8.7
43
8.4
67
8.4
41
8.0
50
8.4
42
Feature Not Available
Platform Additional Functionality
8.3
41
7.5
58
8.8
43
9.0
75
8.3
41
8.0
58
8.5
41
8.6
61
Feature Not Available
8.2
62
Performance reviews
8.2
125
|
Verified
Not enough data
8.5
95
Not enough data
8.6
142
|
Verified
Not enough data
Goals
8.3
133
|
Verified
Not enough data
8.3
82
Not enough data
Feedback
8.5
86
Not enough data
8.0
69
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data
8.5
154
|
Verified
Not enough data
8.7
143
|
Verified
Not enough data
Agentic AI - Performance Management
7.0
33
Not enough data
6.8
32
Not enough data
Payments
7.9
25
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Financial wellness
7.3
23
Not enough data
7.8
24
Not enough data
8.1
24
Not enough data
Administration
8.3
25
Not enough data
8.6
25
Not enough data
9.0
24
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Platform - Compensation Planning
8.2
20
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
19
Not enough data
8.5
20
Not enough data
8.5
20
Not enough data
Additional Features - Compensation Planning
8.6
20
Not enough data
8.3
21
Not enough data
Feature Not Available
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
6.8
37
Not enough data
6.7
37
Not enough data
6.8
38
Not enough data
Sourcing
Feature Not Available
Not enough data
8.3
270
Not enough data
7.6
46
Not enough data
7.9
50
Not enough data
7.7
48
Not enough data
Candidate Management - Applicant Tracking System
8.4
251
Not enough data
7.9
46
Not enough data
8.0
47
Not enough data
7.0
44
Not enough data
7.1
44
Not enough data
7.4
44
Not enough data
7.6
46
Not enough data
Platform
8.1
553
8.1
70
7.4
406
7.1
34
7.8
301
7.9
51
8.6
565
8.6
75
8.8
554
8.9
76
8.8
543
8.8
75
8.6
554
8.2
60
8.6
565
8.6
75
AI - Applicant Tracking Systems (ATS)
6.8
37
Not enough data
6.9
38
Not enough data
6.7
37
Not enough data
Agentic AI - Onboarding
6.8
50
Not enough data
6.9
50
Not enough data
6.8
50
Not enough data
6.8
49
Not enough data
6.9
50
Not enough data
Platform Content
8.5
420
Not enough data
8.8
451
Not enough data
9.0
458
Not enough data
8.5
339
Not enough data
8.4
340
Not enough data
8.4
326
Not enough data
Platform Additional Functionality
9.0
497
Not enough data
Feature Not Available
Not enough data
8.4
364
Not enough data
8.8
422
Not enough data
8.8
450
Not enough data
Platform Data
Feature Not Available
Not enough data
8.8
375
Not enough data
8.6
273
Not enough data
Platform
8.1
553
8.1
70
7.4
406
7.1
34
7.8
301
7.9
51
8.6
565
8.6
75
8.8
554
8.9
76
8.8
543
8.8
75
8.6
554
8.2
60
8.6
565
8.6
75
Recruiting and Onboarding
8.2
333
Not enough data
8.8
480
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
8.6
94
Not enough data
8.7
92
Not enough data
8.9
98
Not enough data
8.6
82
Not enough data
Course Delivery
8.9
106
Not enough data
8.9
111
Not enough data
9.1
95
Not enough data
Course Management
Feature Not Available
Not enough data
8.8
86
Not enough data
8.8
90
Not enough data
8.9
74
Not enough data
LMS Marketplace
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Interface
8.9
76
Not enough data
8.6
77
Not enough data
Training & eLearning
8.8
106
Not enough data
8.8
122
Not enough data
8.6
106
Not enough data
8.7
105
Not enough data
8.6
130
Not enough data
8.7
123
Not enough data
8.7
129
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Corporate Learning Management Systems
6.7
10
Not enough data
6.7
10
Not enough data
Time Tracking
9.0
143
8.9
95
8.1
126
8.6
84
7.5
111
8.9
69
Client Invoicing
Feature Not Available
8.1
47
Feature Not Available
8.2
46
7.9
179
|
Verified
7.7
49
Mobile Time Tracking
8.7
120
9.0
88
Administration
8.4
212
8.3
65
8.6
240
|
Verified
8.8
82
8.6
247
|
Verified
9.0
89
8.8
226
|
Verified
8.7
62
8.8
253
|
Verified
8.8
83
Platform
8.7
265
|
Verified
8.4
67
7.9
207
|
Verified
8.2
57
8.0
157
8.4
59
8.9
249
|
Verified
8.9
89
8.9
251
|
Verified
8.9
84
Feature Not Available
7.7
61
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.1
553
8.1
70
7.4
406
7.1
34
7.8
301
7.9
51
8.6
565
8.6
75
8.8
554
8.9
76
8.8
543
8.8
75
8.6
554
8.2
60
8.6
565
8.6
75
Platform
8.1
553
8.1
70
7.4
406
7.1
34
7.8
301
7.9
51
8.6
565
8.6
75
8.8
554
8.9
76
8.8
543
8.8
75
8.6
554
8.2
60
8.6
565
8.6
75
Workforce Management Platform Features
Feature Not Available
8.4
74
8.6
169
9.1
105
9.1
269
9.0
98
8.9
258
8.9
96
Feature Not Available
8.0
71
Feature Not Available
8.0
71
8.6
195
8.1
67
9.1
250
8.7
86
8.6
171
8.7
100
8.8
188
8.3
98
Platform
8.1
553
8.1
70
7.4
406
7.1
34
7.8
301
7.9
51
8.6
565
8.6
75
8.8
554
8.9
76
8.8
543
8.8
75
8.6
554
8.2
60
8.6
565
8.6
75
Categories
Categories
Shared Categories
Paycom and When I Work are categorized as Time Tracking, Employee Scheduling, Workforce Management, and Time & Attendance
Unique Categories
Paycom is categorized as Compensation Planning, Training Management Systems, Applicant Tracking Systems (ATS), AI Chatbots, Benefits Administration, Background Check, Benefits Support, Expense Management, Corporate Learning Management Systems, Multi-Country Payroll, HCM Software, HR Service Delivery, Earned Wage Access, Compensation Management, Job Search Sites, Career Management, Course Authoring, HR Compliance, Performance Management, eLearning Content, Payroll, Microlearning Platforms, Core HR, Onboarding, Harassment Prevention Training, and AI Agents for HR
When I Work has no unique categories
Reviews
Reviewers' Company Size
Paycom
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
When I Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
7.6%
Hospital & Health Care
6.7%
Information Technology and Services
4.3%
Retail
3.1%
Health, Wellness and Fitness
2.9%
Other
75.4%
Hospital & Health Care
9.9%
Retail
7.5%
Food & Beverages
6.0%
Hospitality
5.7%
Consumer Services
5.1%
Other
66.0%
Discussions
What kind of employee training does Paycom provide and what’s the implementation process?
3 Comments
AL
"Paycom reps have shown up on-site and given training. However, on the business side of things, they can be lacking. The reference guides kind of miss the...Read more
What is your experience with the software?
2 Comments
AG
Our experience was positive. Coming from ADP, Paycom was a complete package and simplified our systems. We've definitely saved a lot of money that way....Read more
Has anyone used the Expense management tool? Has it served to be useful?
2 Comments
DL
Multi project management is a crucial part of running a successful business. Companies https://www.epicflow.com/features/competence-management/ are often...Read more
How can I interface with my Scheduling Coordinator about requests other than time off?
3 Comments
Official Response from When I Work
Hi Matthew! Tiffany here with When I Work Customer Care. We offer real time communication with your team through Workchat. Here is our guide that goes over...Read more
Can you integrate it with Tsheets?
2 Comments
Official Response from When I Work
Hi Melinda! Tiffany here with When I Work Customer Care. We do not integrate with T-Sheets but I understand how this would be a beneficial option! We do...Read more
Airplane mode/Phone off
2 Comments
Official Response from When I Work
Hi Mandi! Tiffany here with When I Work Customer Care. The app only captures an employee's location at the time of Clock In and Clock Out. It does not...Read more
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