Compare Paycom and SurePayroll 
At a Glance
Market Segments
Mid-Market (74.9% of reviews)
Small-Business (91.5% of reviews)
Entry-Level Pricing
No pricing available
Contact SurePayroll
Paycom
Star Rating
(5,780)4.5 out of 5
Market Segments
Mid-Market (74.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about PaycomSurePayroll
Star Rating
(532)4.4 out of 5
Market Segments
Small-Business (91.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact SurePayroll
Learn more about SurePayrollSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurePayroll excels in user-friendliness, with many users highlighting its intuitive interface. One user mentioned, "It is easy and user friendly," making it a great choice for small businesses looking for straightforward payroll management.
- Users say that Paycom stands out for its comprehensive features, allowing access to various elements like taxes and schedules all in one place. Reviewers appreciate the system's ease of navigation, stating, "I have access to everything I could possibly need for work."
- Reviewers mention that SurePayroll offers exceptional support during the setup process, with one user praising the assistance they received, which made their onboarding experience "very easy and smooth." This level of support can be crucial for small businesses new to payroll software.
- According to verified reviews, Paycom's extensive review activity indicates a strong user base, with over 4,000 recent reviews. This suggests a robust community and ongoing improvements, which can be reassuring for potential buyers.
- Users highlight that SurePayroll's performance in handling payroll tasks is impressive, with features like direct deposit and tax calculations receiving high marks. One user noted that it "made the fussy parts of being an employer go away," showcasing its effectiveness in simplifying payroll processes.
- G2 reviewers indicate that while Paycom has a slightly higher overall satisfaction score, SurePayroll's ease of use and setup are significant advantages for smaller businesses. Users appreciate the straightforward nature of SurePayroll, which can be a deciding factor for those with limited payroll experience.
Pricing
Entry-Level Pricing
Paycom
No pricing availableSurePayroll
SurePayroll
Contact SurePayroll
Small Business Is Our Business.
Free Trial
Paycom
No trial information availableSurePayroll
Free Trial is available
Ratings
Meets Requirements
8.6
1,281
8.9
447
Ease of Use
9.1
3,279
8.9
452
Ease of Setup
7.8
735
8.8
311
Ease of Admin
8.2
743
9.1
308
Quality of Support
8.5
1,182
8.7
447
Has the product been a good partner in doing business?
8.3
739
9.0
309
Product Direction (% positive)
8.1
1,240
8.0
446
Features by Category
Core HR
8.5
398
Not enough data
8.8
438
Not enough data
7.9
274
Not enough data
8.4
313
Not enough data
8.6
367
Not enough data
8.6
404
Not enough data
Generative AI
Feature Not Available
Not enough data
Platform
8.1
555
Not enough data
7.4
407
Not enough data
7.8
303
Not enough data
8.6
569
Not enough data
8.8
556
Not enough data
8.8
544
Not enough data
8.6
555
Not enough data
8.6
567
Not enough data
Expense Reports
8.8
173
|
Verified
Not enough data
8.5
137
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
150
|
Verified
Not enough data
9.1
184
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
112
|
Verified
Not enough data
Agentic AI - Expense Management
6.9
17
Not enough data
6.7
17
Not enough data
Travel Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
180
|
Verified
Not enough data
Mobile
9.2
147
|
Verified
Not enough data
9.0
139
|
Verified
Not enough data
Feature Not Available
Not enough data
Platform
8.1
98
Not enough data
8.4
109
|
Verified
Not enough data
Administration
8.8
105
|
Verified
Not enough data
Administration
8.4
213
Not enough data
8.6
242
|
Verified
Not enough data
8.6
248
|
Verified
Not enough data
8.8
228
|
Verified
Not enough data
8.8
254
|
Verified
Not enough data
Platform
8.7
266
|
Verified
Not enough data
8.0
208
|
Verified
Not enough data
8.0
158
Not enough data
8.9
251
|
Verified
Not enough data
8.9
252
|
Verified
Not enough data
Feature Not Available
Not enough data
Employee Self Service
9.2
882
|
Verified
8.7
330
|
Verified
8.7
764
|
Verified
8.0
188
|
Verified
9.0
823
|
Verified
7.9
195
|
Verified
Administration
9.1
817
|
Verified
9.1
369
|
Verified
8.8
832
|
Verified
8.2
191
|
Verified
9.4
862
|
Verified
9.3
356
|
Verified
8.6
536
|
Verified
8.7
183
|
Verified
9.1
785
|
Verified
8.7
265
|
Verified
8.9
673
|
Verified
8.4
140
|
Verified
9.0
770
|
Verified
9.0
251
|
Verified
9.2
769
|
Verified
8.9
261
|
Verified
9.2
764
|
Verified
9.0
245
|
Verified
Taxes
9.0
786
|
Verified
9.1
347
|
Verified
8.9
723
|
Verified
9.1
247
|
Verified
Feature Not Available
Feature Not Available
Integration
8.1
492
8.1
106
|
Verified
8.6
601
8.5
46
8.2
501
8.4
53
Feature Not Available
8.5
43
Platform
8.7
764
|
Verified
8.9
337
|
Verified
8.9
776
|
Verified
9.0
327
|
Verified
8.9
821
|
Verified
9.1
346
|
Verified
8.8
726
|
Verified
9.0
271
|
Verified
Benefits Administration Platform Features
8.9
87
Not enough data
8.8
84
Not enough data
Feature Not Available
Not enough data
8.8
84
Not enough data
8.2
75
Not enough data
9.0
85
Not enough data
8.6
79
Not enough data
8.6
80
Not enough data
Benefits Administration Platform Features
8.9
87
Not enough data
8.8
84
Not enough data
Feature Not Available
Not enough data
8.8
84
Not enough data
8.2
75
Not enough data
9.0
85
Not enough data
8.6
79
Not enough data
8.7
49
Not enough data
8.6
80
Not enough data
7.7
58
Not enough data
7.5
59
Not enough data
8.8
64
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
8.1
555
Not enough data
7.4
407
Not enough data
7.8
303
Not enough data
8.6
569
Not enough data
8.8
556
Not enough data
8.8
544
Not enough data
8.6
555
Not enough data
8.6
567
Not enough data
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Automation
8.8
314
Not enough data
Logistics
8.7
317
Not enough data
8.8
305
Not enough data
8.3
266
Not enough data
Management
8.1
249
Not enough data
8.4
277
Not enough data
8.5
311
Not enough data
9.0
349
Not enough data
8.9
345
Not enough data
9.2
356
Not enough data
8.9
313
Not enough data
Monitoring
8.5
258
Not enough data
8.7
297
Not enough data
Feature Not Available
Not enough data
Processing
8.3
7
Not enough data
8.3
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
Compliance
8.6
7
Not enough data
7.4
7
Not enough data
8.6
7
Not enough data
Integration
Feature Not Available
Not enough data
8.3
7
Not enough data
Feature Not Available
Not enough data
Reporting
Feature Not Available
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
Customization
8.7
39
Not enough data
8.8
36
Not enough data
HR Content
8.5
39
Not enough data
8.6
39
Not enough data
8.8
40
Not enough data
Logistics
9.0
39
Not enough data
9.2
40
Not enough data
7.5
35
Not enough data
Management
7.6
34
Not enough data
8.6
37
Not enough data
7.8
37
Not enough data
8.5
40
Not enough data
8.7
39
Not enough data
Generative AI
7.3
30
Not enough data
7.4
30
Not enough data
Basics
9.1
9
Not enough data
9.1
9
Not enough data
Content
8.7
9
Not enough data
8.3
9
Not enough data
8.1
8
Not enough data
Performance
8.8
8
Not enough data
8.8
7
Not enough data
8.3
7
Not enough data
Training & eLearning
8.8
106
Not enough data
8.8
122
Not enough data
8.6
106
Not enough data
8.6
131
Not enough data
8.7
123
Not enough data
8.7
130
Not enough data
Platform Basics
Feature Not Available
Not enough data
8.9
77
Not enough data
Platform Data
8.6
74
Not enough data
Feature Not Available
Not enough data
8.8
75
Not enough data
Platform Content
8.5
73
Not enough data
8.1
70
Not enough data
8.1
70
Not enough data
Generative AI
Feature Not Available
Not enough data
Background Check Administration
8.4
245
|
Verified
Not enough data
8.9
141
Not enough data
8.9
144
Not enough data
Background Check Data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
152
Not enough data
Background Check Additional Functionality
8.5
127
Not enough data
9.0
145
Not enough data
8.9
132
Not enough data
AI Insight Check - Background Check
6.8
22
Not enough data
AI Investigation and Verification - Background Check
6.8
22
Not enough data
Training & eLearning
8.8
122
Not enough data
8.7
105
Not enough data
8.6
131
Not enough data
8.7
123
Not enough data
Training & eLearning
8.6
106
Not enough data
8.7
130
Not enough data
Agentic AI - Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
8.6
131
Not enough data
8.7
130
Not enough data
Platform Basics
8.7
18
Not enough data
Feature Not Available
Not enough data
8.9
18
Not enough data
Platform Content
8.8
16
Not enough data
8.4
16
Not enough data
8.5
16
Not enough data
Platform Additional Functionality
8.9
16
Not enough data
9.2
16
Not enough data
Feature Not Available
Not enough data
9.0
16
Not enough data
8.2
16
Not enough data
8.3
16
Not enough data
Platform
8.1
555
Not enough data
7.4
407
Not enough data
7.8
303
Not enough data
8.6
569
Not enough data
8.8
556
Not enough data
8.8
544
Not enough data
8.6
555
Not enough data
8.6
567
Not enough data
Platform Basics
9.0
67
Not enough data
Feature Not Available
Not enough data
9.0
69
Not enough data
Platform Content
9.1
70
Not enough data
9.2
69
Not enough data
8.7
68
Not enough data
9.1
69
Not enough data
Platform Additional Functionality
9.2
69
Not enough data
9.2
67
Not enough data
Feature Not Available
Not enough data
Platform Performance
8.9
69
Not enough data
9.0
64
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
8.7
200
Not enough data
8.5
198
Not enough data
8.8
224
Not enough data
9.0
309
Not enough data
8.9
237
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
265
Not enough data
8.9
265
Not enough data
Feature Not Available
Not enough data
Benchmarking and Equity - Compensation Management
Feature Not Available
Not enough data
8.2
79
Not enough data
8.2
83
Not enough data
Platform
8.1
555
Not enough data
7.4
407
Not enough data
7.8
303
Not enough data
8.6
569
Not enough data
8.8
556
Not enough data
8.8
544
Not enough data
8.6
555
Not enough data
8.6
567
Not enough data
Platform Content
8.2
21
Not enough data
8.2
21
Not enough data
8.2
22
Not enough data
Platform Basics
8.3
22
Not enough data
Feature Not Available
Not enough data
8.4
22
Not enough data
Platform Additional Functionality
8.3
21
Not enough data
8.3
21
Not enough data
8.6
22
Not enough data
Platform Basics
8.8
14
Not enough data
Feature Not Available
Not enough data
9.4
13
Not enough data
Platform Content
9.2
12
Not enough data
9.2
12
Not enough data
9.2
12
Not enough data
Platform Additional Functionality
9.2
12
Not enough data
9.3
14
Not enough data
9.2
12
Not enough data
9.0
13
Not enough data
Feature Not Available
Not enough data
9.2
12
Not enough data
9.1
11
Not enough data
Platform Basics
8.5
44
Not enough data
8.6
44
Not enough data
8.7
45
Not enough data
Platform Content
8.7
43
Not enough data
8.4
41
Not enough data
8.4
42
Not enough data
Platform Additional Functionality
8.3
41
Not enough data
8.8
43
Not enough data
8.3
41
Not enough data
8.5
41
Not enough data
Feature Not Available
Not enough data
Performance reviews
8.2
125
|
Verified
Not enough data
8.5
95
Not enough data
8.6
142
|
Verified
Not enough data
Goals
8.3
133
|
Verified
Not enough data
8.3
82
Not enough data
Feedback
8.5
86
Not enough data
8.0
69
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data
8.5
154
|
Verified
Not enough data
8.7
143
|
Verified
Not enough data
Agentic AI - Performance Management
7.0
33
Not enough data
6.8
32
Not enough data
Payments
8.0
26
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Financial wellness
7.4
24
Not enough data
7.9
25
Not enough data
8.2
25
Not enough data
Administration
8.5
27
Not enough data
8.7
26
Not enough data
8.9
25
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Platform - Compensation Planning
8.3
21
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
20
Not enough data
8.5
21
Not enough data
8.6
21
Not enough data
Additional Features - Compensation Planning
8.6
21
Not enough data
8.3
22
Not enough data
Feature Not Available
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
6.8
37
Not enough data
6.7
37
Not enough data
6.8
38
Not enough data
Sourcing
Feature Not Available
Not enough data
8.3
271
Not enough data
7.6
46
Not enough data
7.9
51
Not enough data
7.7
48
Not enough data
Candidate Management - Applicant Tracking System
8.4
251
Not enough data
7.9
46
Not enough data
8.1
48
Not enough data
7.0
44
Not enough data
7.1
44
Not enough data
7.4
44
Not enough data
7.6
46
Not enough data
Platform
8.1
555
Not enough data
7.4
407
Not enough data
7.8
303
Not enough data
8.6
569
Not enough data
8.8
556
Not enough data
8.8
544
Not enough data
8.6
555
Not enough data
8.6
567
Not enough data
AI - Applicant Tracking Systems (ATS)
6.8
37
Not enough data
6.9
38
Not enough data
6.7
37
Not enough data
Agentic AI - Onboarding
6.8
50
Not enough data
6.9
50
Not enough data
6.8
50
Not enough data
6.8
49
Not enough data
6.9
50
Not enough data
Platform Content
8.5
420
Not enough data
8.8
452
Not enough data
9.0
458
Not enough data
8.5
340
Not enough data
8.4
340
Not enough data
8.4
326
Not enough data
Platform Additional Functionality
9.0
497
Not enough data
Feature Not Available
Not enough data
8.4
364
Not enough data
8.8
422
Not enough data
8.8
450
Not enough data
Platform Data
Feature Not Available
Not enough data
8.8
375
Not enough data
8.6
273
Not enough data
Platform
8.1
555
Not enough data
7.4
407
Not enough data
7.8
303
Not enough data
8.6
569
Not enough data
8.8
556
Not enough data
8.8
544
Not enough data
8.6
555
Not enough data
8.6
567
Not enough data
Recruiting and Onboarding
8.2
333
Not enough data
8.8
481
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
8.6
94
Not enough data
8.7
92
Not enough data
8.9
98
Not enough data
8.6
82
Not enough data
Course Delivery
8.9
106
Not enough data
8.9
111
Not enough data
9.1
95
Not enough data
Course Management
Feature Not Available
Not enough data
8.8
86
Not enough data
8.8
90
Not enough data
8.9
74
Not enough data
LMS Marketplace
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Interface
8.9
76
Not enough data
8.6
77
Not enough data
Training & eLearning
8.8
106
Not enough data
8.8
122
Not enough data
8.6
106
Not enough data
8.7
105
Not enough data
8.6
131
Not enough data
8.7
123
Not enough data
8.7
130
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Corporate Learning Management Systems
6.7
10
Not enough data
6.7
10
Not enough data
Time Tracking
9.0
148
Not enough data
8.1
129
Not enough data
7.5
112
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
180
|
Verified
Not enough data
Mobile Time Tracking
8.7
123
Not enough data
Administration
8.4
213
Not enough data
8.6
242
|
Verified
Not enough data
8.6
248
|
Verified
Not enough data
8.8
228
|
Verified
Not enough data
8.8
254
|
Verified
Not enough data
Platform
8.7
266
|
Verified
Not enough data
8.0
208
|
Verified
Not enough data
8.0
158
Not enough data
8.9
251
|
Verified
Not enough data
8.9
252
|
Verified
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.1
555
Not enough data
7.4
407
Not enough data
7.8
303
Not enough data
8.6
569
Not enough data
8.8
556
Not enough data
8.8
544
Not enough data
8.6
555
Not enough data
8.6
567
Not enough data
Platform
8.1
555
Not enough data
7.4
407
Not enough data
7.8
303
Not enough data
8.6
569
Not enough data
8.8
556
Not enough data
8.8
544
Not enough data
8.6
555
Not enough data
8.6
567
Not enough data
Workforce Management Platform Features
Feature Not Available
Not enough data
8.6
169
Not enough data
9.1
269
Not enough data
8.9
258
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
195
Not enough data
9.1
250
Not enough data
8.6
171
Not enough data
8.8
188
Not enough data
Platform
8.1
555
Not enough data
7.4
407
Not enough data
7.8
303
Not enough data
8.6
569
Not enough data
8.8
556
Not enough data
8.8
544
Not enough data
8.6
555
Not enough data
8.6
567
Not enough data
Categories
Categories
Shared Categories
Paycom and SurePayroll are categorized as Payroll
Unique Categories
Paycom is categorized as Compensation Planning, Training Management Systems, Applicant Tracking Systems (ATS), Time Tracking, AI Chatbots, Benefits Administration, Background Check, Employee Scheduling, Benefits Support, Expense Management, Corporate Learning Management Systems, Multi-Country Payroll, HCM Software, HR Service Delivery, Earned Wage Access, Compensation Management, Job Search Sites, Career Management, Workforce Management, Course Authoring, HR Compliance, Performance Management, Time & Attendance, eLearning Content, Microlearning Platforms, Core HR, Onboarding, Harassment Prevention Training, and AI Agents for HR
SurePayroll has no unique categories
Reviews
Reviewers' Company Size
Paycom
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurePayroll
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
9.2%
Non-Profit Organization Management
5.5%
Manufacturing
4.0%
Automotive
3.8%
Health, Wellness and Fitness
3.5%
Other
74.0%
Insurance
5.8%
Financial Services
5.2%
Health, Wellness and Fitness
5.0%
Individual & Family Services
4.6%
Accounting
4.4%
Other
75.0%
Discussions
What kind of employee training does Paycom provide and what’s the implementation process?
3 Comments
AL
"Paycom reps have shown up on-site and given training. However, on the business side of things, they can be lacking. The reference guides kind of miss the...Read more
What is your experience with the software?
2 Comments
AG
Our experience was positive. Coming from ADP, Paycom was a complete package and simplified our systems. We've definitely saved a lot of money that way....Read more
Has anyone used the Expense management tool? Has it served to be useful?
2 Comments
DL
Multi project management is a crucial part of running a successful business. Companies https://www.epicflow.com/features/competence-management/ are often...Read more
How can I get customer support to adjust the initial payroll entries and to read my reports?
4 Comments
CH
Good luck getting answers. Sure Payroll is the worst!Read more
What’s the difference between an exempt and nonexempt worker?
2 Comments
LS
Nonexempt workers are covered by the Federal Labor Standards Act (FLSA), which specified minimum
wage, overtime rules and record-keeping requirements....Read more
What’s the difference between bi-weekly and semi-monthly payroll?
1 Comment
BR
Bi-weekly is every 2 weeks with paydate on same day each cycle.
Semi-monthly is twice a month, usually on 1st & 16th, but falls on date, rather than day. If...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
