Paycom Optimized for quick response | ![]() SilkRoad Technology Optimized for quick response | |
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When assessing the two solutions, reviewers found Paycom easier to use, set up, and administer. Reviewers also preferred doing business with Paycom overall.
I like the customer service the best. It has been a smooth transition from ADP to Paycom and implementation was less stressful than it was with ADP. I have one dedicated person to my account that I can call or email whenever I have a question. All the...
Red Carpet has been my favorite product as it has allowed us to automate a lot of a new hires setup. OpenHire has also allowed us to be more efficient than our old email way of hiring people. The products have helped us streamline and allowed us to...
We switched from ADP to Paycom. Big mistake. While we were not happy with ADP, we had no idea how terrible Paycom would be. Conversion was expensive and full of errors. Time off PTO accruals were a total disaster. Almost our entire Paycom "team" left in...
It is not very user friendly or intuitive. It takes a while for us to find certain buttons or features we are looking for. Also, the response time of their customer service/help desk is awful. Sometimes our tickets would be marked as resolved, and nobody...