Compare Paycom and SilkRoad Technology
See this
side-by-side comparison of Paycom vs. SilkRoad Technology
based on preference data from user reviews. Paycom rates 4.2/5 stars with 756 reviews. By contrast, SilkRoad Technology rates 3.8/5 stars with 191 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
 Paycom Optimized for quick response |  SilkRoad Technology Optimized for quick response | |
| Star Rating | Paycom | SilkRoad Technology |
| Market Segments | Paycom Mid-Market (75.4% of reviews) | SilkRoad Technology Mid-Market (53.0% of reviews) |
| Entry Level Price | Paycom No pricing information available | SilkRoad Technology No pricing information available |
Paycom vs SilkRoad Technology
When assessing the two solutions, reviewers found Paycom easier to use, set up, and administer. Reviewers also preferred doing business with Paycom overall.
- Reviewers felt that Paycom meets the needs of their business better than SilkRoad Technology.
- When comparing quality of ongoing product support, reviewers felt that Paycom is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Paycom over SilkRoad Technology.
Categories
Shared Categories
Paycom and SilkRoad Technology are categorized as Corporate Learning Management Systems, Performance Management, Applicant Tracking Systems (ATS), and Onboarding
Unique Categories
Paycom is categorized as Time & Attendance, Compensation Management, Expense Management, Payroll, Human Resource Management Systems, Core HR, Workforce Management, and Background Check
SilkRoad Technology is categorized as Succession Planning and Management, Recruitment Marketing, and Offboarding
Pricing
Free Trial Unavailable
Free Trial Unavailable
Ratings
Meets Requirements
Paycom
Responses: 641
SilkRoad Technology
Responses: 145
Ease of Use
Paycom
Responses: 647
SilkRoad Technology
Responses: 146
Ease of Setup
Paycom
Responses: 249
SilkRoad Technology
Responses: 111
Ease of Admin
Paycom
Responses: 258
SilkRoad Technology
Responses: 125
Quality of Support
Paycom
Responses: 570
SilkRoad Technology
Responses: 136
Ease of Doing Business With
Paycom
Responses: 252
SilkRoad Technology
Responses: 122
Product Direction (% positive)
Paycom
Responses: 629
SilkRoad Technology
Responses: 141
Features
Performance reviews
360 Reviews
Paycom
SilkRoad Technology
Customizable Forms
Paycom
SilkRoad Technology
Review Status Tracking
Paycom
Responses: 6
Verified Feature
SilkRoad Technology
Sourcing
Social Sourcing
Paycom
Responses: 81
SilkRoad Technology
Responses: 14
Job Posting
Paycom
Responses: 115
SilkRoad Technology
Responses: 22
Candidate Sourcing Metrics
Paycom
Responses: 86
SilkRoad Technology
Responses: 22
Candidate Search
Paycom
Responses: 95
SilkRoad Technology
Responses: 20
Career Page Configuration
Paycom
Responses: 105
SilkRoad Technology
Responses: 18
Platform Content
Forms Library
Paycom
Responses: 176
SilkRoad Technology
Responses: 39
E-Forms
Paycom
Responses: 194
SilkRoad Technology
Responses: 44
E-Signature
Paycom
Responses: 188
SilkRoad Technology
Responses: 39
Background Checks
Paycom
Responses: 122
SilkRoad Technology
Responses: 18
Offer Letter Approvals
Paycom
Responses: 115
SilkRoad Technology
Responses: 19
Offer Letter Templates
Paycom
Responses: 104
SilkRoad Technology
Responses: 21
Course Authoring
Course Builder
Paycom
Responses: 31
SilkRoad Technology
Responses: 8
Role-Based Templates
Paycom
Responses: 32
SilkRoad Technology
Responses: 5
Assessments & Quizzes
Paycom
Responses: 35
SilkRoad Technology
Responses: 7
Instructor-Led Training
Paycom
Responses: 31
SilkRoad Technology
Responses: 9
Goals
Goal-Setting
Paycom
SilkRoad Technology
Company Goals And OKRs
Paycom
SilkRoad Technology
Candidate Management
Dashboards
Paycom
Responses: 125
SilkRoad Technology
Responses: 23
Workflow Building
Paycom
Responses: 103
SilkRoad Technology
Responses: 19
Hiring Processes Tracking
Paycom
Responses: 117
SilkRoad Technology
Responses: 22
Scheduling
Paycom
Responses: 98
SilkRoad Technology
Responses: 9
Applicant Data Management
Paycom
Responses: 117
SilkRoad Technology
Responses: 22
Candidate Evaluations
Paycom
Responses: 93
SilkRoad Technology
Responses: 16
Automated Resume Parsing
Paycom
Responses: 90
SilkRoad Technology
Responses: 17
Candidate-Facing Statuses
Paycom
Responses: 77
SilkRoad Technology
Responses: 12
Platform Additional Functionality
Self-Service Portal
Paycom
Responses: 214
SilkRoad Technology
Responses: 40
Automated Team Introductions
Paycom
Responses: 101
SilkRoad Technology
Responses: 15
Compliance Training
Paycom
Responses: 135
SilkRoad Technology
Responses: 16
Automated Onboarding Workflows
Paycom
Responses: 171
SilkRoad Technology
Responses: 40
Onboarding Notifications
Paycom
Responses: 185
SilkRoad Technology
Responses: 45
Course Delivery
Learning Paths
Paycom
Responses: 37
SilkRoad Technology
Responses: 7
24/7 Availability
Paycom
Responses: 35
SilkRoad Technology
Responses: 10
Communication & Notifications
Paycom
Responses: 38
SilkRoad Technology
Responses: 9
Assignment Scheduling
Paycom
Responses: 35
SilkRoad Technology
Responses: 5
Feedback
Continuous Feedback
Paycom
SilkRoad Technology
Requesting Feedback
Paycom
SilkRoad Technology
1-On-1 Meetings
Paycom
SilkRoad Technology
Public Praise
Paycom
SilkRoad Technology
Platform Data
Time-to-Productivity Reporting
Paycom
Responses: 121
SilkRoad Technology
Responses: 22
Onboarding Process Reporting
Paycom
Responses: 143
SilkRoad Technology
Responses: 33
Visualization
Paycom
Responses: 50
SilkRoad Technology
Responses: 11
Course Management
Gamification
Paycom
Responses: 25
SilkRoad Technology
Varied User Types
Paycom
Responses: 29
SilkRoad Technology
Responses: 8
Certifications
Paycom
Responses: 30
SilkRoad Technology
Responses: 6
Industry Compliance
Paycom
Responses: 17
SilkRoad Technology
Data
Dashboards And Reports
Paycom
Responses: 8
Verified Feature
SilkRoad Technology
Historical Data
Paycom
Responses: 8
Verified Feature
SilkRoad Technology
Platform
Customization
Paycom
Responses: 168
SilkRoad Technology
Responses: 79
Integration APIs
Paycom
Responses: 104
SilkRoad Technology
Responses: 49
Internationalization
Paycom
SilkRoad Technology
Responses: 39
User, Role, and Access Management
Paycom
Responses: 180
SilkRoad Technology
Responses: 83
Performance
Paycom
Responses: 174
SilkRoad Technology
Responses: 84
Mobility
Paycom
Responses: 162
SilkRoad Technology
Responses: 45
Reporting
Paycom
Responses: 172
SilkRoad Technology
Responses: 82
Dashboards
Paycom
Responses: 181
SilkRoad Technology
Responses: 83
LMS Marketplace
E-Commerce
Paycom
Responses: 24
SilkRoad Technology
Course Marketplace
Paycom
Responses: 26
SilkRoad Technology
Subscriptions
Paycom
Responses: 23
SilkRoad Technology
Recruiting and Onboarding
Interview Scheduling
Paycom
Responses: 137
SilkRoad Technology
Responses: 60
Onboarding
Paycom
Responses: 223
SilkRoad Technology
Responses: 85
Interface
White Labeling
Paycom
Responses: 30
SilkRoad Technology
Responses: 5
Multilingual
Paycom
Responses: 25
SilkRoad Technology
Training & eLearning
Assessments and Practice
Paycom
Responses: 45
SilkRoad Technology
Responses: 15
Content Delivery and Tracking
Paycom
Responses: 45
SilkRoad Technology
Responses: 19
Content Creation
Paycom
Responses: 44
SilkRoad Technology
Responses: 15
Customer Training
Paycom
Responses: 39
SilkRoad Technology
Responses: 13
Manager Portals
Paycom
Responses: 45
SilkRoad Technology
Responses: 16
Content Storage and Management
Paycom
Responses: 46
SilkRoad Technology
Responses: 17
Content Libraries
Paycom
Responses: 47
SilkRoad Technology
Responses: 15
Reviewers' Company Size
Reviewers of both Paycom and SilkRoad Technology were most often representing companies in the Mid-Market segment.
Small-Business
(50 or fewer emp.)
Paycom
SilkRoad Technology
Mid-Market
(51-1000 emp.)
Paycom
SilkRoad Technology
Enterprise
(> 1000 emp.)
Paycom
SilkRoad Technology
Reviewers' Industry
Non-Profit Organization Management
7.1%
Hospital & Health Care
5.8%
Information Technology and Services
5.7%
Education Management
4.0%
Marketing and Advertising
3.8%
Other
73.6%
Non-Profit Organization Management
11.4%
Hospital & Health Care
8.6%
Financial Services
6.5%
Higher Education
5.4%
Construction
4.9%
Other
63.2%
Reviews
Most Helpful Favorable Review
Susan S.
Administrator in Aviation & Aerospace
I like the customer service the best. It has been a smooth transition from ADP to Paycom and implementation was less stressful than it was with ADP. I have one dedicated person to my account that I can call or email whenever I have a question. All the...
Erin S.
Administrator in Non-Profit Organization Management
Red Carpet has been my favorite product as it has allowed us to automate a lot of a new hires setup. OpenHire has also allowed us to be more efficient than our old email way of hiring people. The products have helped us streamline and allowed us to...
Most Helpful Critical Review
Walter S.
Executive Sponsor in Hospitality
We switched from ADP to Paycom. Big mistake. While we were not happy with ADP, we had no idea how terrible Paycom would be. Conversion was expensive and full of errors. Time off PTO accruals were a total disaster. Almost our entire Paycom "team" left in...
Sameera H.
Administrator in Banking
It is not very user friendly or intuitive. It takes a while for us to find certain buttons or features we are looking for. Also, the response time of their customer service/help desk is awful. Sometimes our tickets would be marked as resolved, and nobody...
Top Alternatives
Discussions
What kind of employee training does Paycom provide and what’s the implementation process?
2 comments
G2
I have implemented Paycom at three companies. Implementations are never easy but I have always been pleased with the overall process. The more I...Read more
Did anyone else get told that Paycom would not raise their prices on existing clients?
1 comment
KB
Yes we were told that when they sold us on Paycom in 2018. They said no price increases was a differentiator vs ADP (our previous provider) but they lied....Read more
What is your experience with the software?
1 comment
RG
Our implementation was very professional, complete - and any questions we had were handled promptly and completely. Great experience.Read more
SilkRoad Technology has no discussions with answers
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