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Compare Paycom and SilkRoad Technology

See this
side-by-side comparison of Paycom vs. SilkRoad Technology
based on preference data from user reviews. Paycom rates 4.2/5 stars with 756 reviews. By contrast, SilkRoad Technology rates 3.8/5 stars with 191 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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Paycom
Paycom
(756)
4.2 out of 5
Paycom
Optimized for quick response
SilkRoad Technology
SilkRoad Technology
(191)
3.8 out of 5
SilkRoad Technology
Optimized for quick response
Star Rating
SilkRoad Technology
SilkRoad Technology
Market Segments
Paycom
Paycom
Mid-Market (75.4% of reviews)
SilkRoad Technology
SilkRoad Technology
Mid-Market (53.0% of reviews)
Entry Level Price
Paycom
Paycom
No pricing information available
SilkRoad Technology
SilkRoad Technology
No pricing information available

Paycom vs SilkRoad Technology

When assessing the two solutions, reviewers found Paycom easier to use, set up, and administer. Reviewers also preferred doing business with Paycom overall.

  • Reviewers felt that Paycom meets the needs of their business better than SilkRoad Technology.
  • When comparing quality of ongoing product support, reviewers felt that Paycom is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Paycom over SilkRoad Technology.
Categories
Shared Categories
Paycom
Paycom
SilkRoad Technology
SilkRoad Technology
Pricing
Paycom
Paycom Pricing
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SilkRoad Technology
SilkRoad Technology Pricing
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Ratings
Meets Requirements
Paycom
Paycom
8.6
Responses: 641
SilkRoad Technology
SilkRoad Technology
7.3
Responses: 145
Ease of Use
Paycom
Paycom
8.5
Responses: 647
SilkRoad Technology
SilkRoad Technology
7.5
Responses: 146
Ease of Setup
Paycom
Paycom
7.4
Responses: 249
SilkRoad Technology
SilkRoad Technology
6.4
Responses: 111
Ease of Admin
Paycom
Paycom
7.9
Responses: 258
SilkRoad Technology
SilkRoad Technology
7.2
Responses: 125
Quality of Support
Paycom
Paycom
8.4
Responses: 570
SilkRoad Technology
SilkRoad Technology
7.4
Responses: 136
Ease of Doing Business With
Paycom
Paycom
8.0
Responses: 252
SilkRoad Technology
SilkRoad Technology
7.4
Responses: 122
Product Direction (% positive)
Paycom
Paycom
8.0
Responses: 629
SilkRoad Technology
SilkRoad Technology
6.4
Responses: 141
Features
Performance reviews
360 Reviews
Paycom
Paycom
Not enough data available
SilkRoad Technology
SilkRoad Technology
Not enough data available
Customizable Forms
Paycom
Paycom
Feature Not Available
SilkRoad Technology
SilkRoad Technology
Not enough data available
Review Status Tracking
Paycom
Paycom
8.3
Responses: 6
Verified Feature
SilkRoad Technology
SilkRoad Technology
Not enough data available
Sourcing
Social Sourcing
Paycom
Paycom
8.0
Responses: 81
SilkRoad Technology
SilkRoad Technology
5.2
Responses: 14
Job Posting
Paycom
Paycom
8.5
Responses: 115
SilkRoad Technology
SilkRoad Technology
7.7
Responses: 22
Candidate Sourcing Metrics
Paycom
Paycom
8.0
Responses: 86
SilkRoad Technology
SilkRoad Technology
6.0
Responses: 22
Candidate Search
Paycom
Paycom
8.2
Responses: 95
SilkRoad Technology
SilkRoad Technology
6.0
Responses: 20
Career Page Configuration
Paycom
Paycom
8.4
Responses: 105
SilkRoad Technology
SilkRoad Technology
6.3
Responses: 18
Platform Content
Forms Library
Paycom
Paycom
8.7
Responses: 176
SilkRoad Technology
SilkRoad Technology
7.8
Responses: 39
E-Forms
Paycom
Paycom
8.9
Responses: 194
SilkRoad Technology
SilkRoad Technology
8.0
Responses: 44
E-Signature
Paycom
Paycom
9.0
Responses: 188
SilkRoad Technology
SilkRoad Technology
8.3
Responses: 39
Background Checks
Paycom
Paycom
8.9
Responses: 122
SilkRoad Technology
SilkRoad Technology
8.7
Responses: 18
Offer Letter Approvals
Paycom
Paycom
8.8
Responses: 115
SilkRoad Technology
SilkRoad Technology
7.6
Responses: 19
Offer Letter Templates
Paycom
Paycom
9.1
Responses: 104
SilkRoad Technology
SilkRoad Technology
7.1
Responses: 21
Course Authoring
Course Builder
Paycom
Paycom
8.8
Responses: 31
SilkRoad Technology
SilkRoad Technology
5.6
Responses: 8
Role-Based Templates
Paycom
Paycom
8.9
Responses: 32
SilkRoad Technology
SilkRoad Technology
5.0
Responses: 5
Assessments & Quizzes
Paycom
Paycom
8.9
Responses: 35
SilkRoad Technology
SilkRoad Technology
5.0
Responses: 7
Instructor-Led Training
Paycom
Paycom
8.7
Responses: 31
SilkRoad Technology
SilkRoad Technology
6.1
Responses: 9
Goals
Goal-Setting
Paycom
Paycom
Not enough data available
SilkRoad Technology
SilkRoad Technology
Not enough data available
Company Goals And OKRs
Paycom
Paycom
Feature Not Available
SilkRoad Technology
SilkRoad Technology
Not enough data available
Candidate Management
Dashboards
Paycom
Paycom
8.6
Responses: 125
SilkRoad Technology
SilkRoad Technology
7.0
Responses: 23
Workflow Building
Paycom
Paycom
8.2
Responses: 103
SilkRoad Technology
SilkRoad Technology
5.9
Responses: 19
Hiring Processes Tracking
Paycom
Paycom
8.5
Responses: 117
SilkRoad Technology
SilkRoad Technology
6.8
Responses: 22
Scheduling
Paycom
Paycom
8.2
Responses: 98
SilkRoad Technology
SilkRoad Technology
5.0
Responses: 9
Applicant Data Management
Paycom
Paycom
8.5
Responses: 117
SilkRoad Technology
SilkRoad Technology
6.6
Responses: 22
Candidate Evaluations
Paycom
Paycom
8.3
Responses: 93
SilkRoad Technology
SilkRoad Technology
6.3
Responses: 16
Automated Resume Parsing
Paycom
Paycom
8.4
Responses: 90
SilkRoad Technology
SilkRoad Technology
5.7
Responses: 17
Candidate-Facing Statuses
Paycom
Paycom
8.3
Responses: 77
SilkRoad Technology
SilkRoad Technology
6.1
Responses: 12
Platform Additional Functionality
Self-Service Portal
Paycom
Paycom
9.0
Responses: 214
SilkRoad Technology
SilkRoad Technology
7.8
Responses: 40
Automated Team Introductions
Paycom
Paycom
8.8
Responses: 101
SilkRoad Technology
SilkRoad Technology
6.1
Responses: 15
Compliance Training
Paycom
Paycom
8.5
Responses: 135
SilkRoad Technology
SilkRoad Technology
7.6
Responses: 16
Automated Onboarding Workflows
Paycom
Paycom
8.7
Responses: 171
SilkRoad Technology
SilkRoad Technology
8.1
Responses: 40
Onboarding Notifications
Paycom
Paycom
8.8
Responses: 185
SilkRoad Technology
SilkRoad Technology
8.1
Responses: 45
Course Delivery
Learning Paths
Paycom
Paycom
9.0
Responses: 37
SilkRoad Technology
SilkRoad Technology
8.3
Responses: 7
24/7 Availability
Paycom
Paycom
9.3
Responses: 35
SilkRoad Technology
SilkRoad Technology
8.8
Responses: 10
Communication & Notifications
Paycom
Paycom
8.8
Responses: 38
SilkRoad Technology
SilkRoad Technology
7.8
Responses: 9
Assignment Scheduling
Paycom
Paycom
9.4
Responses: 35
SilkRoad Technology
SilkRoad Technology
8.0
Responses: 5
Feedback
Continuous Feedback
Paycom
Paycom
Feature Not Available
SilkRoad Technology
SilkRoad Technology
Not enough data available
Requesting Feedback
Paycom
Paycom
Feature Not Available
SilkRoad Technology
SilkRoad Technology
Not enough data available
1-On-1 Meetings
Paycom
Paycom
Not enough data available
SilkRoad Technology
SilkRoad Technology
Not enough data available
Public Praise
Paycom
Paycom
Not enough data available
SilkRoad Technology
SilkRoad Technology
Not enough data available
Platform Data
Time-to-Productivity Reporting
Paycom
Paycom
8.8
Responses: 121
SilkRoad Technology
SilkRoad Technology
7.4
Responses: 22
Onboarding Process Reporting
Paycom
Paycom
8.9
Responses: 143
SilkRoad Technology
SilkRoad Technology
7.5
Responses: 33
Visualization
Paycom
Paycom
9.0
Responses: 50
SilkRoad Technology
SilkRoad Technology
6.4
Responses: 11
Course Management
Gamification
Paycom
Paycom
9.2
Responses: 25
SilkRoad Technology
SilkRoad Technology
Not enough data available
Varied User Types
Paycom
Paycom
9.0
Responses: 29
SilkRoad Technology
SilkRoad Technology
7.7
Responses: 8
Certifications
Paycom
Paycom
8.9
Responses: 30
SilkRoad Technology
SilkRoad Technology
6.7
Responses: 6
Industry Compliance
Paycom
Paycom
9.4
Responses: 17
SilkRoad Technology
SilkRoad Technology
Not enough data available
Data
Dashboards And Reports
Paycom
Paycom
9.2
Responses: 8
Verified Feature
SilkRoad Technology
SilkRoad Technology
Not enough data available
Historical Data
Paycom
Paycom
9.0
Responses: 8
Verified Feature
SilkRoad Technology
SilkRoad Technology
Not enough data available
Platform
Customization
Paycom
Paycom
7.8
Responses: 168
SilkRoad Technology
SilkRoad Technology
6.5
Responses: 79
Integration APIs
Paycom
Paycom
8.1
Responses: 104
SilkRoad Technology
SilkRoad Technology
6.6
Responses: 49
Internationalization
Paycom
Paycom
Feature Not Available
SilkRoad Technology
SilkRoad Technology
6.7
Responses: 39
User, Role, and Access Management
Paycom
Paycom
8.4
Responses: 180
SilkRoad Technology
SilkRoad Technology
7.2
Responses: 83
Performance
Paycom
Paycom
8.6
Responses: 174
SilkRoad Technology
SilkRoad Technology
7.5
Responses: 84
Mobility
Paycom
Paycom
8.5
Responses: 162
SilkRoad Technology
SilkRoad Technology
5.8
Responses: 45
Reporting
Paycom
Paycom
8.4
Responses: 172
SilkRoad Technology
SilkRoad Technology
6.2
Responses: 82
Dashboards
Paycom
Paycom
8.5
Responses: 181
SilkRoad Technology
SilkRoad Technology
7.2
Responses: 83
LMS Marketplace
E-Commerce
Paycom
Paycom
9.3
Responses: 24
SilkRoad Technology
SilkRoad Technology
Not enough data available
Course Marketplace
Paycom
Paycom
9.0
Responses: 26
SilkRoad Technology
SilkRoad Technology
Not enough data available
Subscriptions
Paycom
Paycom
9.1
Responses: 23
SilkRoad Technology
SilkRoad Technology
Not enough data available
Recruiting and Onboarding
Interview Scheduling
Paycom
Paycom
8.3
Responses: 137
SilkRoad Technology
SilkRoad Technology
6.4
Responses: 60
Onboarding
Paycom
Paycom
8.8
Responses: 223
SilkRoad Technology
SilkRoad Technology
8.4
Responses: 85
Interface
White Labeling
Paycom
Paycom
9.3
Responses: 30
SilkRoad Technology
SilkRoad Technology
6.3
Responses: 5
Multilingual
Paycom
Paycom
9.0
Responses: 25
SilkRoad Technology
SilkRoad Technology
Not enough data available
Training & eLearning
Assessments and Practice
Paycom
Paycom
8.8
Responses: 45
SilkRoad Technology
SilkRoad Technology
7.0
Responses: 15
Content Delivery and Tracking
Paycom
Paycom
8.9
Responses: 45
SilkRoad Technology
SilkRoad Technology
7.5
Responses: 19
Content Creation
Paycom
Paycom
8.8
Responses: 44
SilkRoad Technology
SilkRoad Technology
5.4
Responses: 15
Customer Training
Paycom
Paycom
8.9
Responses: 39
SilkRoad Technology
SilkRoad Technology
7.1
Responses: 13
Manager Portals
Paycom
Paycom
8.6
Responses: 45
SilkRoad Technology
SilkRoad Technology
7.4
Responses: 16
Content Storage and Management
Paycom
Paycom
8.8
Responses: 46
SilkRoad Technology
SilkRoad Technology
7.8
Responses: 17
Content Libraries
Paycom
Paycom
8.9
Responses: 47
SilkRoad Technology
SilkRoad Technology
6.7
Responses: 15
Reviewers' Company Size
Reviewers of both Paycom and SilkRoad Technology were most often representing companies in the Mid-Market segment.
Small-Business
(50 or fewer emp.)
Paycom
Paycom
14.8%
SilkRoad Technology
SilkRoad Technology
3.3%
Mid-Market
(51-1000 emp.)
Paycom
Paycom
75.4%
SilkRoad Technology
SilkRoad Technology
53.0%
Enterprise
(> 1000 emp.)
Paycom
Paycom
9.7%
SilkRoad Technology
SilkRoad Technology
43.6%
Reviewers' Industry
Paycom
Paycom Industry
Non-Profit Organization Management
7.1%
Hospital & Health Care
5.8%
Information Technology and Services
5.7%
Education Management
4.0%
Marketing and Advertising
3.8%
Other
73.6%
SilkRoad Technology
SilkRoad Technology Industry
Non-Profit Organization Management
11.4%
Hospital & Health Care
8.6%
Financial Services
6.5%
Higher Education
5.4%
Construction
4.9%
Other
63.2%
Reviews
Most Helpful Favorable Review
Paycom
Susan S.
Administrator in Aviation & Aerospace

I like the customer service the best. It has been a smooth transition from ADP to Paycom and implementation was less stressful than it was with ADP. I have one dedicated person to my account that I can call or email whenever I have a question. All the...

SilkRoad Technology
Erin S.
Administrator in Non-Profit Organization Management

Red Carpet has been my favorite product as it has allowed us to automate a lot of a new hires setup. OpenHire has also allowed us to be more efficient than our old email way of hiring people. The products have helped us streamline and allowed us to...

Most Helpful Critical Review
Paycom
Walter S.
Executive Sponsor in Hospitality

We switched from ADP to Paycom. Big mistake. While we were not happy with ADP, we had no idea how terrible Paycom would be. Conversion was expensive and full of errors. Time off PTO accruals were a total disaster. Almost our entire Paycom "team" left in...

SilkRoad Technology
Sameera H.
Administrator in Banking

It is not very user friendly or intuitive. It takes a while for us to find certain buttons or features we are looking for. Also, the response time of their customer service/help desk is awful. Sometimes our tickets would be marked as resolved, and nobody...

Discussions
Paycom
Paycom Discussions
What kind of employee training does Paycom provide and what’s the implementation process?
2 comments
G2
I have implemented Paycom at three companies. Implementations are never easy but I have always been pleased with the overall process. The more I...Read more
Did anyone else get told that Paycom would not raise their prices on existing clients?
1 comment
Karissa B.
KB
Yes we were told that when they sold us on Paycom in 2018. They said no price increases was a differentiator vs ADP (our previous provider) but they lied....Read more
What is your experience with the software?
1 comment
Ricardo G.
RG
Our implementation was very professional, complete - and any questions we had were handled promptly and completely. Great experience.Read more
SilkRoad Technology
SilkRoad Technology Discussions
Monty the Mongoose crying
SilkRoad Technology has no discussions with answers
Screenshots
Paycom
Paycom Screenshots
SilkRoad Technology
SilkRoad Technology Screenshots
No screenshots provided
Videos
Paycom
Paycom Videos
Video Preview

See how streamlining HR and payroll processes in one user-friendly software can elevate engagement and the overall employee experience.

SilkRoad Technology
SilkRoad Technology Videos
No videos provided
Downloads
SilkRoad Technology
SilkRoad Technology Downloads
No downloads provided
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