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Compare Paychex and Zoho People 
Featured Products
At a Glance
Market Segments
Small-Business (75.5% of reviews)
Mid-Market (57.9% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
Free Trial
Paychex
Star Rating
(1,634)4.1 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexZoho People
Star Rating
(376)4.4 out of 5
Market Segments
Mid-Market (57.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Browse all 5 pricing plansPaychex vs Zoho People
When assessing the two solutions, reviewers found Zoho People easier to use and set up. However, Paychex is easier to administer. Reviewers agreed that both vendors make it equally easy to do business overall.
- Reviewers felt that Zoho People meets the needs of their business better than Paychex.
- When comparing quality of ongoing product support, Paychex and Zoho People provide similar levels of assistance.
- For feature updates and roadmaps, our reviewers preferred the direction of Zoho People over Paychex.
Pricing
Entry-Level Pricing
Zoho People
FREE
Free Trial
- Employee database management
- Time-off management (Leave)
Free Trial
Paychex
No trial information availableZoho People
Free Trial is available
Ratings
Meets Requirements
8.7
1,308
8.9
300
Ease of Use
8.5
1,369
8.9
300
Ease of Setup
8.3
978
8.6
134
Ease of Admin
8.5
957
8.4
73
Quality of Support
8.3
1,261
8.3
282
Has the product been a good partner in doing business?
8.5
956
8.5
73
Product Direction (% positive)
7.5
1,285
9.6
280
Features by Category
Core HR
8.1
113
9.0
133
7.8
106
9.0
142
7.8
52
8.5
121
8.1
76
8.6
103
|
Verified
8.4
113
8.7
120
7.7
114
8.9
122
Generative AI
4.3
5
8.4
59
Platform
7.5
312
8.5
126
7.4
165
8.4
112
Feature Not Available
8.2
114
8.3
400
9.0
124
8.5
409
8.8
125
8.0
292
8.4
122
8.2
401
8.7
123
8.4
423
8.9
125
Expense Reports
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Not enough data
Agentic AI - Expense Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Travel Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Not enough data
Client Invoicing
Feature Not Available
8.3
127
Feature Not Available
8.0
115
8.2
75
|
Verified
8.1
123
Mobile
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Not enough data
Platform
7.7
13
Not enough data
7.8
24
|
Verified
Not enough data
Administration
8.5
26
|
Verified
Not enough data
Administration
8.0
135
|
Verified
8.7
139
7.9
137
|
Verified
8.8
148
8.1
141
|
Verified
8.8
143
7.9
131
|
Verified
8.7
139
8.3
199
|
Verified
8.8
149
Platform
8.2
217
|
Verified
8.8
143
7.7
99
|
Verified
8.3
127
6.9
35
8.3
130
8.2
208
|
Verified
8.9
146
8.0
149
|
Verified
8.6
140
7.5
76
|
Verified
Feature Not Available
Employee Self Service
8.6
853
|
Verified
Not enough data
8.0
546
|
Verified
Not enough data
8.3
529
|
Verified
Not enough data
Administration
8.7
858
|
Verified
Not enough data
7.9
562
|
Verified
Not enough data
9.3
931
|
Verified
Not enough data
8.5
406
|
Verified
Not enough data
8.9
779
|
Verified
Not enough data
8.7
563
|
Verified
Not enough data
8.6
455
|
Verified
Not enough data
9.1
782
|
Verified
Not enough data
9.1
830
|
Verified
Not enough data
Taxes
9.1
879
|
Verified
Not enough data
9.0
834
|
Verified
Not enough data
9.1
826
|
Verified
Not enough data
Integration
7.8
262
|
Verified
Not enough data
7.7
302
|
Verified
Not enough data
7.7
306
|
Verified
Not enough data
7.6
265
|
Verified
Not enough data
Platform
8.6
860
|
Verified
Not enough data
8.6
839
|
Verified
Not enough data
8.8
872
|
Verified
Not enough data
8.7
726
|
Verified
Not enough data
Benefits Administration Platform Features
8.2
233
Not enough data
8.0
196
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
190
Not enough data
8.3
225
Not enough data
8.4
210
Not enough data
7.9
152
Not enough data
Benefits Administration Platform Features
8.2
233
Not enough data
8.0
196
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
190
Not enough data
8.3
225
Not enough data
8.4
210
Not enough data
8.3
222
Not enough data
7.9
152
Not enough data
7.6
102
Not enough data
5.8
19
Not enough data
6.7
23
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
7.5
312
8.5
126
7.4
165
8.4
112
Feature Not Available
8.2
114
8.3
400
9.0
124
8.5
409
8.8
125
8.0
292
8.4
122
8.2
401
8.7
123
8.4
423
8.9
125
Compliance
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Not enough data
Platform
6.5
9
Not enough data
7.0
9
Not enough data
7.3
8
Not enough data
Support
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
7.2
10
Not enough data
6.9
12
Not enough data
6.5
12
Not enough data
6.5
11
Not enough data
Automation
7.3
25
Not enough data
Logistics
7.9
30
Not enough data
7.5
27
Not enough data
6.7
25
Not enough data
Management
6.5
19
Not enough data
7.4
20
Not enough data
7.7
25
Not enough data
8.0
30
Not enough data
8.1
30
Not enough data
8.4
31
Not enough data
7.6
28
Not enough data
Monitoring
7.6
25
Not enough data
7.6
26
Not enough data
7.1
26
Not enough data
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
6.8
21
Not enough data
6.6
50
Not enough data
7.6
22
|
Verified
Not enough data
Platform
7.5
312
8.5
126
7.4
165
8.4
112
Feature Not Available
8.2
114
8.3
400
9.0
124
8.5
409
8.8
125
8.0
292
8.4
122
8.2
401
8.7
123
8.4
423
8.9
125
Background Check Administration
8.0
21
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
Background Check Data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Not enough data
Background Check Additional Functionality
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
Not enough data
AI Insight Check - Background Check
Feature Not Available
Not enough data
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Operations
Not enough data
9.3
33
Not enough data
9.0
32
Not enough data
8.7
32
Not enough data
9.1
32
Not enough data
9.1
30
Performance reviews
5.0
8
8.7
97
|
Verified
6.9
9
8.6
96
|
Verified
5.6
8
8.6
97
|
Verified
Goals
6.0
8
8.7
98
|
Verified
6.2
7
8.5
97
|
Verified
Feedback
6.5
9
8.5
98
|
Verified
6.5
8
8.5
97
6.5
8
Feature Not Available
6.0
7
Feature Not Available
Data
6.7
8
8.9
98
|
Verified
6.7
9
8.7
97
|
Verified
Agentic AI - Performance Management
Feature Not Available
7.7
15
Feature Not Available
7.3
15
Reports
6.8
11
Not enough data
6.9
12
Not enough data
6.8
12
Not enough data
8.2
12
Not enough data
Cleaning
6.4
13
Not enough data
7.6
11
Not enough data
8.0
11
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
5.7
9
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Platform Content
8.0
106
Not enough data
8.2
114
Not enough data
8.2
95
Not enough data
7.6
47
Not enough data
7.0
46
Not enough data
7.1
45
Not enough data
Platform Additional Functionality
8.4
130
Not enough data
7.5
52
Not enough data
7.9
61
Not enough data
7.8
83
Not enough data
7.9
101
Not enough data
Platform Data
7.7
57
Not enough data
7.9
78
Not enough data
7.6
64
Not enough data
Platform
7.5
312
8.5
126
7.4
165
8.4
112
Feature Not Available
8.2
114
8.3
400
9.0
124
8.5
409
8.8
125
8.0
292
8.4
122
8.2
401
8.7
123
8.4
423
8.9
125
Recruiting and Onboarding
6.6
50
Not enough data
8.3
117
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Corporate Learning Management Systems
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Time Tracking
8.3
218
8.8
163
8.4
132
8.5
153
8.4
95
8.6
145
Client Invoicing
Feature Not Available
8.3
127
Feature Not Available
8.0
115
8.2
75
|
Verified
8.1
123
Mobile Time Tracking
8.3
151
8.9
145
Administration
8.0
135
|
Verified
8.7
139
7.9
137
|
Verified
8.8
148
8.1
141
|
Verified
8.8
143
7.9
131
|
Verified
8.7
139
8.3
199
|
Verified
8.8
149
Platform
8.2
217
|
Verified
8.8
143
7.7
99
|
Verified
8.3
127
6.9
35
8.3
130
8.2
208
|
Verified
8.9
146
8.0
149
|
Verified
8.6
140
7.5
76
|
Verified
Feature Not Available
Platform
7.5
312
8.5
126
7.4
165
8.4
112
Feature Not Available
8.2
114
8.3
400
9.0
124
8.5
409
8.8
125
8.0
292
8.4
122
8.2
401
8.7
123
8.4
423
8.9
125
Platform
7.5
312
8.5
126
7.4
165
8.4
112
Feature Not Available
8.2
114
8.3
400
9.0
124
8.5
409
8.8
125
8.0
292
8.4
122
8.2
401
8.7
123
8.4
423
8.9
125
Workforce Management Platform Features
8.8
31
Feature Not Available
8.0
27
8.8
110
8.6
68
9.1
123
8.4
67
9.2
126
8.4
29
8.7
116
Feature Not Available
Feature Not Available
8.8
41
8.6
113
9.0
59
8.7
116
7.7
27
8.6
100
8.2
38
8.7
113
Platform
7.5
312
8.5
126
7.4
165
8.4
112
Feature Not Available
8.2
114
8.3
400
9.0
124
8.5
409
8.8
125
8.0
292
8.4
122
8.2
401
8.7
123
8.4
423
8.9
125
Categories
Categories
Shared Categories
Paychex and Zoho People are categorized as Core HR, Performance Management, Time Tracking, and Workforce Management
Reviews
Reviewers' Company Size
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho People
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
3.9%
Retail
3.9%
Other
74.2%
Information Technology and Services
28.5%
Computer Software
10.7%
Marketing and Advertising
5.4%
Financial Services
4.8%
Staffing and Recruiting
4.0%
Other
46.6%
Discussions
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
How can we get more training on reporting? Or custom reporting
2 Comments
NO
There are tutorials in the portal as well as you were assigned a dedicated specialist. either should be able to assist your in making custom reports.Read more
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