Compare Paychex and Workstream 
At a Glance
Market Segments
Small-Business (75.5% of reviews)
Mid-Market (67.3% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
$0.00 Per Year
Paychex
Star Rating
(1,640)4.1 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexWorkstream
Star Rating
(61)4.7 out of 5
Market Segments
Mid-Market (67.3% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 Per Year
Learn more about WorkstreamSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Paychex offers a user-friendly interface that simplifies payroll management, with users appreciating the ability to see their paycheck in real time and access all pay and benefits in one central location. However, some users mention that it can struggle with specific workflow needs, leading to configuration challenges.
- Users say Workstream excels in automating the onboarding process, making it easier for HR teams to reach out to candidates quickly. Reviewers highlight the streamlined digital onboarding experience as a significant improvement over traditional paper files, which enhances overall efficiency.
- According to verified reviews, Paychex is praised for its customization options, allowing users to tailor dashboards and reports to their specific needs. This flexibility is a strong point, especially for small businesses looking for personalized solutions.
- Reviewers mention that Workstream's customer support is highly efficient and knowledgeable, making it easy for users to get assistance when needed. This level of support is particularly beneficial for mid-market companies that may require more guidance during implementation.
- G2 reviewers highlight that while Paychex has a solid reputation for payroll features, it faces challenges in areas like time and attendance management, where users feel it could improve. In contrast, Workstream's focus on onboarding and candidate tracking has garnered positive feedback, indicating a more robust offering in those areas.
- Users report that Paychex's setup process is generally smooth, but some find it less intuitive compared to Workstream, which is noted for its ease of use and setup. This difference can impact the initial experience for new users, especially those unfamiliar with payroll software.
Pricing
Entry-Level Pricing
Workstream
Essentials
$0.00
Per Year
- Applicant Tracking System
- Voice AI Screening
Free Trial
Paychex
No trial information availableWorkstream
Free Trial is available
Ratings
Meets Requirements
8.7
1,311
9.1
49
Ease of Use
8.5
1,372
9.2
50
Ease of Setup
8.3
984
8.5
43
Ease of Admin
8.5
961
8.9
33
Quality of Support
8.3
1,266
9.4
47
Has the product been a good partner in doing business?
8.5
959
9.2
33
Product Direction (% positive)
7.5
1,289
9.5
48
Features by Category
Core HR
8.1
114
8.1
7
7.9
107
6.1
6
7.8
53
5.6
6
8.1
77
7.1
8
8.4
114
9.4
8
7.8
115
6.4
6
Generative AI
4.3
5
Not enough data
Platform
7.5
311
8.9
35
7.4
164
7.7
31
Feature Not Available
8.0
29
8.3
399
9.0
36
8.5
409
9.2
37
8.0
291
8.7
33
8.2
400
8.2
35
8.4
423
9.0
34
Expense Reports
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Not enough data
Agentic AI - Expense Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Travel Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Not enough data
Mobile
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Not enough data
Platform
7.7
13
Not enough data
7.8
24
|
Verified
Not enough data
Administration
8.5
26
|
Verified
Not enough data
Administration
8.0
134
|
Verified
Not enough data
7.9
136
|
Verified
Not enough data
8.1
140
|
Verified
Not enough data
7.9
130
|
Verified
Not enough data
8.3
198
|
Verified
Not enough data
Platform
8.2
216
|
Verified
Not enough data
7.7
98
|
Verified
Not enough data
6.9
34
Not enough data
8.2
207
|
Verified
Not enough data
8.0
148
|
Verified
Not enough data
7.5
75
|
Verified
Not enough data
Employee Self Service
8.6
851
|
Verified
8.3
6
8.0
543
|
Verified
Not enough data
8.3
526
|
Verified
7.8
6
Administration
8.7
857
|
Verified
8.9
6
7.9
560
|
Verified
5.7
5
9.3
929
|
Verified
9.7
6
8.5
405
|
Verified
6.7
5
8.9
776
|
Verified
7.3
5
8.7
560
|
Verified
7.0
5
8.6
454
|
Verified
Not enough data
9.1
779
|
Verified
Not enough data
9.1
828
|
Verified
Not enough data
Taxes
9.1
876
|
Verified
Not enough data
9.0
831
|
Verified
Not enough data
9.1
824
|
Verified
Not enough data
Integration
7.7
261
|
Verified
Not enough data
7.7
300
|
Verified
Not enough data
7.6
304
|
Verified
Not enough data
7.6
262
|
Verified
Not enough data
Platform
8.6
858
|
Verified
Not enough data
8.6
837
|
Verified
Not enough data
8.7
873
|
Verified
Not enough data
8.7
725
|
Verified
Not enough data
Benefits Administration Platform Features
8.2
231
Not enough data
7.9
194
Not enough data
7.0
111
Not enough data
8.3
171
Not enough data
8.5
188
Not enough data
8.2
224
Not enough data
8.4
210
Not enough data
7.9
151
Not enough data
Benefits Administration Platform Features
8.2
231
Not enough data
7.9
194
Not enough data
7.0
111
Not enough data
8.3
171
Not enough data
8.5
188
Not enough data
8.2
224
Not enough data
8.4
210
Not enough data
8.3
222
Not enough data
7.9
151
Not enough data
7.6
101
Not enough data
5.8
19
Not enough data
6.7
23
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
7.5
311
8.9
35
7.4
164
7.7
31
Feature Not Available
8.0
29
8.3
399
9.0
36
8.5
409
9.2
37
8.0
291
8.7
33
8.2
400
8.2
35
8.4
423
9.0
34
Compliance
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Not enough data
Platform
6.5
9
Not enough data
7.0
9
Not enough data
6.5
9
Not enough data
Support
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
6.5
11
Not enough data
6.9
12
Not enough data
6.0
13
Not enough data
6.0
12
Not enough data
Automation
7.3
25
Not enough data
Logistics
7.9
30
Not enough data
7.5
27
Not enough data
6.7
25
Not enough data
Management
6.5
19
Not enough data
7.4
20
Not enough data
7.7
25
Not enough data
8.0
30
Not enough data
8.1
30
Not enough data
8.4
31
Not enough data
7.6
28
Not enough data
Monitoring
7.6
25
Not enough data
7.6
26
Not enough data
7.1
26
Not enough data
Basics
Not enough data
9.3
16
Not enough data
8.5
13
Not enough data
9.6
16
Additional Functionality
Not enough data
9.3
17
Not enough data
9.4
12
Not enough data
8.9
16
Content
Not enough data
9.8
16
Not enough data
9.6
12
Recruiting and Onboarding
6.7
20
9.6
15
6.6
49
9.7
26
7.5
21
|
Verified
9.7
17
Platform
7.5
311
8.9
35
7.4
164
7.7
31
Feature Not Available
8.0
29
8.3
399
9.0
36
8.5
409
9.2
37
8.0
291
8.7
33
8.2
400
8.2
35
8.4
423
9.0
34
Background Check Administration
8.0
20
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
Background Check Data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Not enough data
Background Check Additional Functionality
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
Not enough data
AI Insight Check - Background Check
Feature Not Available
Not enough data
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Platform Basics
Not enough data
8.5
17
Not enough data
9.7
18
Platform Content
Not enough data
9.1
18
Not enough data
9.1
20
Not enough data
9.6
18
Not enough data
8.2
17
Not enough data
9.7
20
Platform Performance
Not enough data
8.3
17
Not enough data
9.1
17
Platform
7.5
311
8.9
35
7.4
164
7.7
31
Feature Not Available
8.0
29
8.3
399
9.0
36
8.5
409
9.2
37
8.0
291
8.7
33
8.2
400
8.2
35
8.4
423
9.0
34
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance reviews
5.0
8
Not enough data
6.9
9
Not enough data
5.6
8
Not enough data
Goals
6.0
8
Not enough data
6.2
7
Not enough data
Feedback
6.5
9
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
6.0
7
Not enough data
Data
6.7
8
Not enough data
6.7
9
Not enough data
Agentic AI - Performance Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reports
6.5
10
Not enough data
6.5
10
Not enough data
6.3
10
Not enough data
7.8
10
Not enough data
Cleaning
5.9
11
Not enough data
7.2
9
Not enough data
7.8
9
Not enough data
Generative AI
Feature Not Available
Not enough data
6.5
8
Not enough data
5.2
8
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
8.0
15
9.3
30
8.2
13
8.9
31
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
8.1
15
9.2
30
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.5
311
8.9
35
7.4
164
7.7
31
Feature Not Available
8.0
29
8.3
399
9.0
36
8.5
409
9.2
37
8.0
291
8.7
33
8.2
400
8.2
35
8.4
423
9.0
34
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Platform Content
8.0
106
8.8
18
8.2
114
9.6
23
8.2
95
9.7
25
7.6
47
8.5
18
7.0
46
8.5
18
7.1
45
8.1
16
Platform Additional Functionality
8.4
129
9.3
20
7.5
51
7.3
17
7.9
60
7.8
16
7.8
82
9.7
21
7.9
100
9.7
23
Platform Data
7.6
56
7.9
17
7.9
77
9.2
20
7.6
64
9.3
19
Platform
7.5
311
8.9
35
7.4
164
7.7
31
Feature Not Available
8.0
29
8.3
399
9.0
36
8.5
409
9.2
37
8.0
291
8.7
33
8.2
400
8.2
35
8.4
423
9.0
34
Recruiting and Onboarding
6.6
49
9.7
26
8.3
116
9.7
22
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Corporate Learning Management Systems
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
10.0
5
Not enough data
9.4
6
Platform Content
Not enough data
9.7
5
Not enough data
10.0
6
Not enough data
9.3
5
Not enough data
9.0
5
Platform Additional Functionality
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
Not enough data
Platform
7.5
311
8.9
35
7.4
164
7.7
31
Feature Not Available
8.0
29
8.3
399
9.0
36
8.5
409
9.2
37
8.0
291
8.7
33
8.2
400
8.2
35
8.4
423
9.0
34
Time Tracking
8.3
217
Not enough data
8.3
131
Not enough data
8.4
94
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Not enough data
Mobile Time Tracking
8.3
150
Not enough data
Administration
8.0
134
|
Verified
Not enough data
7.9
136
|
Verified
Not enough data
8.1
140
|
Verified
Not enough data
7.9
130
|
Verified
Not enough data
8.3
198
|
Verified
Not enough data
Platform
8.2
216
|
Verified
Not enough data
7.7
98
|
Verified
Not enough data
6.9
34
Not enough data
8.2
207
|
Verified
Not enough data
8.0
148
|
Verified
Not enough data
7.5
75
|
Verified
Not enough data
Platform
7.5
311
8.9
35
7.4
164
7.7
31
Feature Not Available
8.0
29
8.3
399
9.0
36
8.5
409
9.2
37
8.0
291
8.7
33
8.2
400
8.2
35
8.4
423
9.0
34
Platform
7.5
311
8.9
35
7.4
164
7.7
31
Feature Not Available
8.0
29
8.3
399
9.0
36
8.5
409
9.2
37
8.0
291
8.7
33
8.2
400
8.2
35
8.4
423
9.0
34
Workforce Management Platform Features
8.8
31
Not enough data
8.0
27
Not enough data
8.6
68
Not enough data
8.4
67
Not enough data
8.4
29
Not enough data
Feature Not Available
Not enough data
8.8
41
Not enough data
9.0
59
Not enough data
7.7
27
Not enough data
8.2
38
Not enough data
Platform
7.5
311
8.9
35
7.4
164
7.7
31
Feature Not Available
8.0
29
8.3
399
9.0
36
8.5
409
9.2
37
8.0
291
8.7
33
8.2
400
8.2
35
8.4
423
9.0
34
Categories
Categories
Shared Categories
Paychex and Workstream are categorized as Candidate Relationship Management, Time & Attendance, Applicant Tracking Systems (ATS), Payroll, Onboarding, and Core HR
Unique Categories
Reviews
Reviewers' Company Size
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workstream
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
3.9%
Retail
3.9%
Other
74.3%
Food & Beverages
29.6%
Restaurants
24.1%
Hospitality
5.6%
Primary/Secondary Education
3.7%
Hospital & Health Care
3.7%
Other
33.3%
Discussions
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
Workstream has no discussions with answers
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