Compare Paychex and Workday HCM 
At a Glance
Market Segments
Small-Business (75.5% of reviews)
Enterprise (74.7% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
No pricing available
Paychex
Star Rating
(1,645)4.1 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexWorkday HCM
Star Rating
(1,464)4.1 out of 5
Market Segments
Enterprise (74.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Workday HCMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Workday HCM excels in its self-service features, allowing users to easily make and track changes within their teams. This capability is complemented by a visual representation of organizational connections, which enhances user experience and file management.
- Users say that Paychex stands out for its comprehensive employee lifecycle management, effectively consolidating processes from recruitment to retirement. The Hiring module is particularly praised for its ability to manage multiple job openings seamlessly, making it a strong choice for small businesses.
- According to verified reviews, Workday HCM's implementation process is noted for being quick and intuitive, with users appreciating the seamless configuration with project worker and resource plan data. This ease of setup contributes to a smoother onboarding experience.
- Reviewers mention that Paychex offers exceptional customer support, with users highlighting the responsiveness of representatives who provide timely answers to queries. This level of support is crucial for businesses that require reliable assistance during implementation and ongoing use.
- G2 reviewers indicate that while Workday HCM has a higher overall satisfaction score, Paychex holds its own with a strong performance in ease of use and administration. Users appreciate the straightforward navigation and user-friendly interface of Paychex, which can be particularly beneficial for smaller teams.
- Users report that Workday HCM's recent updates have improved the platform's aesthetics and functionality, enhancing the overall user experience. However, some users still find areas for improvement in specific workflows, indicating that while the platform is robust, it may require additional customization for certain needs.
Pricing
Entry-Level Pricing
Workday HCM
No pricing availableFree Trial
Paychex
No trial information availableWorkday HCM
Free Trial is available
Ratings
Meets Requirements
8.7
1,315
8.5
1,155
Ease of Use
8.5
1,376
8.2
1,173
Ease of Setup
8.3
986
7.6
297
Ease of Admin
8.5
963
7.6
238
Quality of Support
8.3
1,269
8.1
899
Has the product been a good partner in doing business?
8.5
961
8.1
220
Product Direction (% positive)
7.5
1,293
8.1
1,139
Features by Category
Core HR
8.1
114
8.6
386
7.9
107
8.7
351
7.8
53
8.2
222
8.1
77
8.3
327
8.4
114
8.3
275
7.8
115
8.4
329
Generative AI
4.3
5
6.9
38
Platform
7.5
312
7.5
203
7.4
165
8.0
177
Feature Not Available
7.9
167
8.3
400
8.3
206
8.5
410
8.5
206
8.0
292
8.0
175
8.2
401
8.2
203
8.5
424
8.4
205
Expense Reports
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Not enough data
Agentic AI - Expense Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Travel Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Not enough data
Client Invoicing
Feature Not Available
8.2
153
Feature Not Available
8.5
177
8.2
75
|
Verified
8.2
148
Mobile
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Not enough data
Platform
7.7
13
Not enough data
7.8
24
|
Verified
Not enough data
Administration
8.5
26
|
Verified
Not enough data
Administration
8.0
135
|
Verified
8.3
147
7.9
137
|
Verified
8.5
213
8.1
141
|
Verified
8.6
208
7.9
131
|
Verified
8.6
181
8.3
199
|
Verified
8.6
210
Platform
8.2
217
|
Verified
8.6
203
7.7
99
|
Verified
8.4
165
6.9
35
8.4
149
8.2
208
|
Verified
8.6
221
8.0
149
|
Verified
8.0
184
7.5
76
|
Verified
Feature Not Available
Employee Self Service
8.6
855
|
Verified
8.8
363
|
Verified
8.0
547
|
Verified
8.6
320
|
Verified
8.3
530
|
Verified
8.1
248
Administration
8.7
861
|
Verified
8.7
273
|
Verified
7.9
563
|
Verified
8.7
328
|
Verified
9.3
933
|
Verified
9.0
327
|
Verified
8.5
407
|
Verified
8.5
208
|
Verified
8.9
780
|
Verified
8.7
266
|
Verified
8.7
564
|
Verified
8.4
174
|
Verified
8.6
458
|
Verified
8.8
266
|
Verified
9.2
783
|
Verified
8.8
264
9.1
832
|
Verified
8.8
257
Taxes
9.1
880
|
Verified
8.6
211
|
Verified
9.0
835
|
Verified
Feature Not Available
9.1
828
|
Verified
Feature Not Available
Integration
7.8
264
|
Verified
8.3
168
|
Verified
7.7
303
|
Verified
8.6
209
|
Verified
7.7
307
|
Verified
8.3
160
|
Verified
7.6
266
|
Verified
8.5
202
|
Verified
Platform
8.6
862
|
Verified
8.5
292
|
Verified
8.6
841
|
Verified
8.5
299
|
Verified
8.7
877
|
Verified
8.6
315
|
Verified
8.7
729
|
Verified
8.6
269
|
Verified
Benefits Administration Platform Features
8.2
233
8.6
306
8.0
196
8.5
277
7.0
112
8.1
175
8.3
172
Feature Not Available
8.5
190
8.7
265
8.2
226
8.7
297
8.4
211
8.5
186
7.9
152
8.3
209
Benefits Administration Platform Features
8.2
233
8.6
306
8.0
196
8.5
277
7.0
112
8.1
175
8.3
172
Feature Not Available
8.5
190
8.7
265
8.2
226
8.7
297
8.4
211
8.5
186
8.3
223
8.6
280
7.9
152
8.3
209
7.6
102
8.4
177
5.8
19
8.2
30
6.7
23
8.4
32
Generative AI
Feature Not Available
6.9
19
Feature Not Available
7.1
19
Feature Not Available
7.0
19
Platform
7.5
312
7.5
203
7.4
165
8.0
177
Feature Not Available
7.9
167
8.3
400
8.3
206
8.5
410
8.5
206
8.0
292
8.0
175
8.2
401
8.2
203
8.5
424
8.4
205
Compliance
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Not enough data
Platform
6.5
9
Not enough data
7.0
9
Not enough data
6.5
9
Not enough data
Support
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
6.5
11
Not enough data
6.9
12
Not enough data
6.0
13
Not enough data
6.0
12
Not enough data
Automation
7.3
25
Not enough data
Logistics
7.9
30
Not enough data
7.5
27
Not enough data
6.7
25
Not enough data
Management
6.5
19
Not enough data
7.4
20
Not enough data
7.7
25
Not enough data
8.0
30
Not enough data
8.1
30
Not enough data
8.4
31
Not enough data
7.6
28
Not enough data
Monitoring
7.6
25
Not enough data
7.6
26
Not enough data
7.1
26
Not enough data
Processing
Not enough data
7.9
27
Not enough data
8.3
24
Not enough data
8.5
25
Not enough data
8.5
24
Compliance
Not enough data
8.1
24
Not enough data
8.3
25
Not enough data
8.1
24
Integration
Not enough data
8.5
29
Not enough data
8.3
25
Not enough data
8.2
22
Reporting
Not enough data
8.4
21
Not enough data
8.4
21
Not enough data
8.4
23
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
6.8
21
Not enough data
6.6
50
8.1
208
7.6
22
|
Verified
Not enough data
Platform
7.5
312
7.5
203
7.4
165
8.0
177
Feature Not Available
7.9
167
8.3
400
8.3
206
8.5
410
8.5
206
8.0
292
8.0
175
8.2
401
8.2
203
8.5
424
8.4
205
Background Check Administration
8.0
21
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
Background Check Data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Not enough data
Background Check Additional Functionality
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
Not enough data
AI Insight Check - Background Check
Feature Not Available
Not enough data
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Operations
Not enough data
8.6
24
Not enough data
8.7
22
Not enough data
8.7
21
Not enough data
8.9
23
Not enough data
8.7
19
Platform Basics
Not enough data
8.6
66
Not enough data
8.2
57
Not enough data
8.8
70
Platform Content
Not enough data
8.9
70
Not enough data
8.6
72
Not enough data
8.7
75
Platform Additional Functionality
Not enough data
8.4
63
Not enough data
8.4
65
Not enough data
7.8
52
Not enough data
8.5
56
Not enough data
7.9
49
Not enough data
8.5
55
Not enough data
8.3
60
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance reviews
5.0
8
8.4
62
|
Verified
6.9
9
8.2
60
|
Verified
5.6
8
8.4
67
|
Verified
Goals
6.0
8
8.6
65
|
Verified
6.2
7
8.6
59
|
Verified
Feedback
6.5
9
8.3
60
|
Verified
6.5
8
8.2
57
6.5
8
7.6
50
6.0
7
7.3
32
Data
6.7
8
8.5
62
|
Verified
6.7
9
8.4
61
|
Verified
Agentic AI - Performance Management
Feature Not Available
6.7
14
Feature Not Available
6.9
14
Basic Features
Not enough data
7.5
6
Not enough data
8.6
6
Risk Mitigation
Not enough data
7.8
6
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
8.3
6
Analytics
Not enough data
8.3
6
Not enough data
8.3
6
Reports
6.8
11
Not enough data
6.9
12
Not enough data
6.8
12
Not enough data
8.2
12
Not enough data
Cleaning
6.4
13
Not enough data
7.6
11
Not enough data
8.0
11
Not enough data
Generative AI
Feature Not Available
Not enough data
6.9
9
Not enough data
5.7
9
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
8.0
15
7.7
120
8.2
13
7.8
123
Not enough data
9.0
5
Not enough data
9.0
8
Not enough data
9.2
6
Candidate Management - Applicant Tracking System
8.1
15
8.1
119
Not enough data
8.9
6
Not enough data
8.8
7
Not enough data
8.0
5
Not enough data
8.8
7
Not enough data
8.3
5
Not enough data
8.6
6
Platform
7.5
312
7.5
203
7.4
165
8.0
177
Feature Not Available
7.9
167
8.3
400
8.3
206
8.5
410
8.5
206
8.0
292
8.0
175
8.2
401
8.2
203
8.5
424
8.4
205
AI - Applicant Tracking Systems (ATS)
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Feature Not Available
6.7
11
Not enough data
6.5
11
Feature Not Available
6.8
11
Not enough data
6.9
12
Feature Not Available
7.0
11
Platform Content
8.0
106
Feature Not Available
8.2
114
8.3
202
8.2
95
8.5
203
7.6
47
8.1
98
7.0
46
8.5
173
7.1
45
8.4
158
Platform Additional Functionality
8.4
130
8.5
134
7.5
52
8.2
150
7.9
61
8.2
166
7.8
83
8.4
227
7.9
101
8.4
237
Platform Data
7.7
57
8.0
169
7.9
78
8.4
198
7.6
64
8.5
87
Platform
7.5
312
7.5
203
7.4
165
8.0
177
Feature Not Available
7.9
167
8.3
400
8.3
206
8.5
410
8.5
206
8.0
292
8.0
175
8.2
401
8.2
203
8.5
424
8.4
205
Recruiting and Onboarding
6.6
50
8.1
208
8.3
117
8.4
271
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Basic Features - AI Interview Agent
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Bias Audit - AI Interview Agent
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Transcription - AI Interview Agent
Not enough data
Not enough data
Not enough data
Not enough data
AI Capability - AI Interview Agent
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
Not enough data
8.7
19
Not enough data
8.4
20
Not enough data
8.4
19
Not enough data
8.3
19
Course Delivery
Not enough data
8.7
19
Not enough data
8.7
21
Not enough data
8.4
20
Course Management
Not enough data
8.0
19
Not enough data
8.3
19
Not enough data
8.8
20
Not enough data
8.7
20
LMS Marketplace
Not enough data
8.4
17
Not enough data
7.8
18
Not enough data
7.4
16
Interface
Not enough data
8.5
20
Not enough data
8.3
19
Training & eLearning
Not enough data
8.6
19
Not enough data
8.3
19
Not enough data
8.2
19
Not enough data
8.2
19
Not enough data
8.8
20
Not enough data
8.7
19
Not enough data
8.5
19
Generative AI
Feature Not Available
7.3
10
Feature Not Available
7.3
10
Feature Not Available
7.3
10
Agentic AI - Corporate Learning Management Systems
Feature Not Available
8.1
7
Feature Not Available
8.6
7
Time Tracking
8.3
218
8.6
330
8.4
132
8.5
254
8.4
95
8.5
202
Client Invoicing
Feature Not Available
8.2
153
Feature Not Available
8.5
177
8.2
75
|
Verified
8.2
148
Mobile Time Tracking
8.3
151
8.7
253
Administration
8.0
135
|
Verified
8.3
147
7.9
137
|
Verified
8.5
213
8.1
141
|
Verified
8.6
208
7.9
131
|
Verified
8.6
181
8.3
199
|
Verified
8.6
210
Platform
8.2
217
|
Verified
8.6
203
7.7
99
|
Verified
8.4
165
6.9
35
8.4
149
8.2
208
|
Verified
8.6
221
8.0
149
|
Verified
8.0
184
7.5
76
|
Verified
Feature Not Available
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.5
312
7.5
203
7.4
165
8.0
177
Feature Not Available
7.9
167
8.3
400
8.3
206
8.5
410
8.5
206
8.0
292
8.0
175
8.2
401
8.2
203
8.5
424
8.4
205
Platform
7.5
312
7.5
203
7.4
165
8.0
177
Feature Not Available
7.9
167
8.3
400
8.3
206
8.5
410
8.5
206
8.0
292
8.0
175
8.2
401
8.2
203
8.5
424
8.4
205
Workforce Management Platform Features
8.8
31
Not enough data
8.0
27
Not enough data
8.6
68
Not enough data
8.4
67
Not enough data
8.4
29
Not enough data
Feature Not Available
Not enough data
8.8
41
Not enough data
9.0
59
Not enough data
7.7
27
Not enough data
8.2
38
Not enough data
Platform
7.5
312
7.5
203
7.4
165
8.0
177
Feature Not Available
7.9
167
8.3
400
8.3
206
8.5
410
8.5
206
8.0
292
8.0
175
8.2
401
8.2
203
8.5
424
8.4
205
Categories
Categories
Shared Categories
Paychex and Workday HCM are categorized as Time Tracking, Applicant Tracking Systems (ATS), Benefits Administration, Performance Management, Payroll, Corporate Learning Management Systems, Onboarding, Core HR, and HCM Software
Unique Categories
Paychex is categorized as Candidate Relationship Management, PEO Providers, Time & Attendance, Workforce Management, Background Check, HR Analytics, Employee Perks, Expense Management, and Employee Recognition
Workday HCM is categorized as Career Management, Multi-Country Payroll, Healthcare HR, AI Interview Agent, Pay Equity, and AI Agents for HR
Reviews
Reviewers' Company Size
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workday HCM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
3.9%
Retail
3.9%
Other
74.4%
Information Technology and Services
11.3%
Computer Software
9.3%
Hospital & Health Care
6.0%
Internet
6.0%
Financial Services
5.3%
Other
62.1%
Discussions
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
Can you explain workday financial in more detail?
2 Comments
LB
You got me interested. I have an interview coming up soon and I don't know how to properly ask questions that are important to me about remuneration and the...Read more
What is included in Workday HCM?
2 Comments
ST
Workday Student includes Student Recruiting, Admissions*, Curriculum Management*, Records*, Academic Advising*, Financial Aid* and Student Financials*Read more
What is Workday HCM used for?
1 Comment
MA
Workday HCM is used to manage the full employee lifecycle in one integrated platform. It supports core HR functions such as maintaining employee records,...Read more
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