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At a Glance
Market Segments
Small-Business (75.5% of reviews)
Small-Business (66.5% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
Starting at $0.00 Per Month
Paychex
Star Rating
(1,627)4.1 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexToast
Star Rating
(329)4.2 out of 5
Market Segments
Small-Business (66.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Paychex excels in "Direct Deposit" functionality, scoring a remarkable 9.4, which reviewers say provides a seamless payroll experience. In contrast, Toast's score of 8.7 indicates it may not be as robust in this area.
- Reviewers mention that Toast shines in "Time & Attendance Tracking" with a score of 9.0, highlighting its user-friendly interface and effective mobile shift scheduling. Paychex, while still strong at 8.7, does not match this level of performance according to user feedback.
- G2 users indicate that Paychex's "Compliance" features are highly rated at 8.4, with reviewers appreciating the thorough support for regulatory requirements. Toast, however, received a higher score of 9.1, suggesting it may offer more comprehensive compliance management tools.
- Users on G2 report that Paychex's "Expense Reimbursement" feature is well-received, scoring 8.7, with many praising its ease of use. Conversely, Toast's score of 7.8 suggests that users may find its expense management less intuitive.
- Reviewers mention that Paychex's "Quality of Support" is rated at 8.4, with many users appreciating the responsiveness and helpfulness of the support team. In comparison, Toast's score of 7.7 indicates that users may experience longer wait times or less satisfactory support interactions.
- Users say that Paychex's "Payroll Entry" feature is rated 8.8, with many highlighting its efficiency and accuracy. Toast, while still functional at 8.4, does not seem to provide the same level of satisfaction in this critical area according to user reviews.
Pricing
Entry-Level Pricing
Toast
Starter Kit
Starting at $0.00
Per Month
Ideal for small restaurants who need one or two terminals to get up and running.
- Cloud-based point of sale
- Hardware configuration including one terminal
- Real-Time Sales & Menu Reporting
Free Trial
Paychex
No trial information availableToast
No trial information availableRatings
Meets Requirements
8.7
1,304
8.5
252
Ease of Use
8.5
1,364
8.9
252
Ease of Setup
8.3
974
8.2
167
Ease of Admin
8.5
954
8.5
159
Quality of Support
8.3
1,257
7.7
246
Has the product been a good partner in doing business?
8.5
953
8.3
160
Product Direction (% positive)
7.5
1,281
8.3
242
Features by Category
Core HR
8.1
113
8.2
14
7.8
106
8.9
14
7.8
52
8.3
7
8.1
76
8.0
11
8.4
113
9.0
13
7.7
114
8.5
11
Generative AI
4.3
5
Not enough data
Platform
7.5
312
7.5
36
7.4
165
7.3
28
Feature Not Available
8.1
25
8.3
400
8.4
40
8.5
409
7.9
38
8.0
292
8.2
34
8.2
401
8.1
40
8.4
423
8.1
37
Expense Reports
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Not enough data
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Not enough data
Mobile
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Not enough data
Platform
Feature Not Available
Not enough data
7.8
24
|
Verified
Not enough data
Administration
8.5
26
|
Verified
Not enough data
Administration
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Not enough data
Platform
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Not enough data
Employee Self Service
8.6
850
|
Verified
8.4
38
8.0
544
|
Verified
7.6
22
8.3
528
|
Verified
7.7
32
Administration
8.7
854
|
Verified
8.4
41
7.9
560
|
Verified
8.1
32
9.3
929
|
Verified
8.6
39
8.5
405
|
Verified
Feature Not Available
8.9
778
|
Verified
8.1
31
8.7
562
|
Verified
7.7
30
8.6
454
|
Verified
7.8
29
9.1
780
|
Verified
8.4
37
9.1
829
|
Verified
8.5
36
Taxes
9.1
876
|
Verified
8.4
38
9.0
832
|
Verified
8.2
32
9.1
825
|
Verified
8.4
30
Integration
7.8
262
|
Verified
7.6
28
7.7
302
|
Verified
8.3
33
7.7
306
|
Verified
8.1
26
7.6
265
|
Verified
7.5
25
Platform
8.6
859
|
Verified
7.8
45
8.6
837
|
Verified
8.3
45
8.8
871
|
Verified
8.6
45
8.7
724
|
Verified
8.2
37
Benefits Administration Platform Features
8.2
233
Not enough data
8.0
196
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
190
Not enough data
8.3
225
Not enough data
8.4
210
Not enough data
7.9
152
Not enough data
Benefits Administration Platform Features
8.2
233
Not enough data
8.0
196
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
190
Not enough data
8.3
225
Not enough data
8.4
210
Not enough data
8.3
222
Not enough data
7.9
152
Not enough data
7.6
102
Not enough data
5.8
19
Not enough data
6.7
23
Not enough data
Generative AI
6.2
14
Not enough data
6.1
14
Not enough data
6.2
14
Not enough data
Platform
7.5
312
7.5
36
7.4
165
7.3
28
Feature Not Available
8.1
25
8.3
400
8.4
40
8.5
409
7.9
38
8.0
292
8.2
34
8.2
401
8.1
40
8.4
423
8.1
37
POS
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.8
147
Not enough data
7.9
86
Not enough data
7.6
70
Not enough data
8.2
112
Not enough data
8.7
149
Not enough data
8.1
90
Meal Service
Not enough data
8.8
142
Not enough data
8.9
113
Not enough data
8.7
146
Not enough data
8.8
140
Not enough data
8.6
124
Compliance
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Not enough data
Platform
6.5
9
Not enough data
7.0
9
Not enough data
7.3
8
Not enough data
Support
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
7.2
10
Not enough data
6.9
12
Not enough data
6.5
12
Not enough data
6.5
11
Not enough data
Automation
7.3
25
Not enough data
Logistics
7.9
30
Not enough data
7.5
27
Not enough data
6.7
25
Not enough data
Management
6.5
19
Not enough data
7.4
20
Not enough data
7.7
25
Not enough data
8.0
30
Not enough data
8.1
30
Not enough data
8.4
31
Not enough data
7.6
28
Not enough data
Monitoring
7.6
25
Not enough data
7.6
26
Not enough data
7.1
26
Not enough data
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
6.8
21
Not enough data
6.6
50
Not enough data
7.6
22
|
Verified
Not enough data
Platform
7.5
312
7.5
36
7.4
165
7.3
28
Feature Not Available
8.1
25
8.3
400
8.4
40
8.5
409
7.9
38
8.0
292
8.2
34
8.2
401
8.1
40
8.4
423
8.1
37
Platform Basics
Not enough data
8.5
73
Not enough data
8.3
58
Back Office
Not enough data
8.7
64
Not enough data
8.1
69
Not enough data
8.6
71
Not enough data
7.8
45
Front of Office
Not enough data
9.2
81
Not enough data
8.7
62
Not enough data
8.8
76
Not enough data
7.3
40
Platform Data
Not enough data
9.0
72
Agentic AI - Restaurant Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Background Check Administration
8.0
21
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
Background Check Data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Not enough data
Background Check Additional Functionality
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
Not enough data
AI Insight Check - Background Check
Not enough data
Not enough data
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Performance reviews
5.0
8
Not enough data
6.9
9
Not enough data
5.6
8
Not enough data
Goals
6.0
8
Not enough data
6.2
7
Not enough data
Feedback
6.5
9
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
6.0
7
Not enough data
Data
6.7
8
Not enough data
6.7
9
Not enough data
Agentic AI - Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Reports
6.8
11
Not enough data
6.9
12
Not enough data
6.8
12
Not enough data
8.2
12
Not enough data
Cleaning
6.4
13
Not enough data
7.6
11
Not enough data
8.0
11
Not enough data
Generative AI
7.0
9
Not enough data
6.9
9
Not enough data
5.7
9
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
8.0
106
Not enough data
8.2
114
Not enough data
8.2
95
Not enough data
7.6
47
Not enough data
7.0
46
Not enough data
7.1
45
Not enough data
Platform Additional Functionality
8.4
130
Not enough data
7.5
52
Not enough data
7.9
61
Not enough data
7.8
83
Not enough data
7.9
101
Not enough data
Platform Data
7.7
57
Not enough data
7.9
78
Not enough data
7.6
64
Not enough data
Platform
7.5
312
7.5
36
7.4
165
7.3
28
Feature Not Available
8.1
25
8.3
400
8.4
40
8.5
409
7.9
38
8.0
292
8.2
34
8.2
401
8.1
40
8.4
423
8.1
37
Recruiting and Onboarding
6.6
50
Not enough data
8.3
117
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Corporate Learning Management Systems
Not enough data
Not enough data
Not enough data
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Time Tracking
8.3
218
Not enough data
8.4
132
Not enough data
8.4
95
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Not enough data
Mobile Time Tracking
8.3
151
Not enough data
Administration
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Not enough data
Platform
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Not enough data
Platform
7.5
312
7.5
36
7.4
165
7.3
28
Feature Not Available
8.1
25
8.3
400
8.4
40
8.5
409
7.9
38
8.0
292
8.2
34
8.2
401
8.1
40
8.4
423
8.1
37
Platform
7.5
312
7.5
36
7.4
165
7.3
28
Feature Not Available
8.1
25
8.3
400
8.4
40
8.5
409
7.9
38
8.0
292
8.2
34
8.2
401
8.1
40
8.4
423
8.1
37
Workforce Management Platform Features
8.8
31
Not enough data
8.0
27
Not enough data
8.6
68
Not enough data
8.4
67
Not enough data
8.4
29
Not enough data
Feature Not Available
Not enough data
8.8
41
Not enough data
9.0
59
Not enough data
7.7
27
Not enough data
8.2
38
Not enough data
Platform
7.5
312
7.5
36
7.4
165
7.3
28
Feature Not Available
8.1
25
8.3
400
8.4
40
8.5
409
7.9
38
8.0
292
8.2
34
8.2
401
8.1
40
8.4
423
8.1
37
Categories
Categories
Shared Categories
Paychex and Toast are categorized as Payroll, HCM Software, and Core HR
Unique Categories
Reviews
Reviewers' Company Size
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Toast
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
4.0%
Retail
3.9%
Other
74.2%
Restaurants
53.2%
Food & Beverages
26.1%
Hospitality
6.8%
Accounting
1.6%
Real Estate
1.0%
Other
11.3%
Alternatives
Discussions
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
How can we get more training on reporting? Or custom reporting
2 Comments
NO
There are tutorials in the portal as well as you were assigned a dedicated specialist. either should be able to assist your in making custom reports.Read more
Is there any way to make toast work in a retail non restaurant
2 Comments
EM
I would advise against it. They are made for restaurants, and even that isn’t handled very well. Read more
What are the most important features to consider when buying a restaurant point of sale system?
1 Comment
GH
able to handle offline mode.
This is very important that not many systems can do this.
(toast is great offline)Read more
Is Toast just a point of sale system?
1 Comment
GH
yes, and much more.
they can do inventory, payroll, & martketing
Read more
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