G2 reviewers report that Paychex excels in user experience, highlighting its clean, user-friendly interface and comprehensive payroll features. Users appreciate the ability to see their paycheck in real time and manage pay and benefits from a single location, making it a strong choice for small businesses.
Users say SutiExpense stands out for its flexibility in handling employee reimbursements. Reviewers commend the platform for allowing easy submission and reimbursement of work-related expenses, which has been particularly beneficial for companies experiencing rapid growth.
According to verified reviews, Paychex offers a more robust support system, with users noting the customizability of reports and the helpfulness of dedicated account representatives. This level of support can be crucial for businesses needing tailored solutions.
Reviewers mention that SutiExpense provides excellent multi-currency support and ease of use, allowing employees to upload receipts and credit card statements from anywhere in the world. This feature is particularly appealing for companies with international operations.
G2 reviewers highlight that while Paychex has a higher overall satisfaction score, SutiExpense has received praise for its policy compliance management and workflow capabilities, making it a strong contender for mid-market businesses looking for structured expense management.
Users report that Paychex's implementation process is generally smooth, with many appreciating the intuitive onboarding wizard. In contrast, SutiExpense has been noted for its ease of setup, which some users find slightly more favorable, especially for smaller teams.
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
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