G2 reviewers report that Paychex excels in user satisfaction, boasting a higher overall rating compared to stratustime. Users appreciate its clean, user-friendly interface and the ability to see paychecks in real time, making payroll management straightforward and efficient.
According to verified reviews, Paychex has a significant advantage in the number of reviews, with 1,599 compared to stratustime's 17. This suggests that Paychex's performance and user experience are more consistently validated by a larger user base.
Users say that Paychex offers a more comprehensive feature set, including customizable dashboards and reports. One user highlighted the ease of reaching out to a dedicated account representative for assistance, which enhances the overall support experience.
Reviewers mention that while stratustime provides solid functionality, particularly in data import and customization of earning codes, it lacks the extensive support and resources that Paychex offers. Users noted the ease of handling large groups of employees with stratustime, but some may find the overall experience less robust.
G2 reviewers highlight that Paychex's implementation process is generally smoother, with users praising the intuitive onboarding wizard. In contrast, stratustime, while easy to use, may not provide the same level of guidance during setup, which could be a consideration for new users.
According to recent feedback, both products have their strengths in time tracking, but Paychex users report a more seamless experience. Users appreciate the ability to easily complete timesheets and manage billable hours, while stratustime users enjoy tracking their work hours but may find some features less integrated.
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
How can we get more training on reporting? Or custom reporting
2 Comments
NO
There are tutorials in the portal as well as you were assigned a dedicated specialist. either should be able to assist your in making custom reports.Read more
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