Compare Paychex and ScheduleFlex 
At a Glance
Market Segments
Small-Business (75.5% of reviews)
Mid-Market (64.0% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
$3/month per user
Paychex
Star Rating
(1,640)4.1 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexScheduleFlex
Star Rating
(50)4.6 out of 5
Market Segments
Mid-Market (64.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$3/month per user
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Paychex excels in providing a user-friendly interface that simplifies payroll management. Users appreciate the ability to see their paychecks in real time and having a centralized location for pay and benefits, making it a comprehensive solution for small businesses.
- Users say that ScheduleFlex stands out for its flexible shift scheduling capabilities, allowing staff to easily view their schedules and make adjustments. Reviewers highlight the intuitive view options, such as list, hour, day, and week, which enhance visibility and accessibility for employees.
- According to verified reviews, Paychex is noted for its customization options, enabling users to tailor dashboards and reports to their specific needs. This flexibility is particularly appreciated by those who require detailed insights, as they can easily reach out to dedicated account representatives for assistance.
- Reviewers mention that ScheduleFlex provides a strong self-service capability, allowing employees to manage their profiles and reduce administrative burdens on HR teams. This feature has been praised for improving efficiency and empowering staff to take control of their information.
- G2 reviewers highlight that while Paychex has a higher overall satisfaction score, ScheduleFlex boasts a better rating for quality of support. Users have noted that the support team is responsive and helpful, which can be crucial for mid-market companies needing reliable assistance.
- Users report that Paychex has a more extensive market presence with a significant number of reviews, indicating a well-established reputation among small businesses. In contrast, ScheduleFlex, while having fewer reviews, still garners positive feedback for its performance and user experience, particularly in mid-market segments.
Pricing
Entry-Level Pricing
ScheduleFlex
Basic
$3/month
per user
Automation tools for basic scheduling needs.
- Scheduling Workflow
- Mobile Apps
- Teams
Free Trial
Paychex
No trial information availableScheduleFlex
No trial information availableRatings
Meets Requirements
8.7
1,315
8.9
41
Ease of Use
8.5
1,376
8.7
41
Ease of Setup
8.3
986
8.2
18
Ease of Admin
8.5
963
8.1
18
Quality of Support
8.3
1,269
8.8
36
Has the product been a good partner in doing business?
8.5
961
8.6
17
Product Direction (% positive)
7.5
1,293
9.1
39
Features by Category
Core HR
8.1
114
Not enough data
7.9
107
Not enough data
7.8
53
Not enough data
8.1
77
Not enough data
8.4
114
Not enough data
7.8
115
Not enough data
Generative AI
4.3
5
Not enough data
Platform
7.5
312
8.7
9
7.4
165
Not enough data
Feature Not Available
8.1
7
8.3
400
8.9
9
8.5
410
9.8
8
8.0
292
9.1
9
8.2
401
8.7
9
8.5
424
9.4
8
Expense Reports
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Not enough data
Agentic AI - Expense Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Travel Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Not enough data
Mobile
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Not enough data
Platform
7.7
13
Not enough data
7.8
24
|
Verified
Not enough data
Administration
8.5
26
|
Verified
Not enough data
Administration
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Not enough data
Platform
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Not enough data
Employee Self Service
8.6
855
|
Verified
Not enough data
8.0
547
|
Verified
Not enough data
8.3
530
|
Verified
Not enough data
Administration
8.7
861
|
Verified
Not enough data
7.9
563
|
Verified
Not enough data
9.3
933
|
Verified
Not enough data
8.5
407
|
Verified
Not enough data
8.9
780
|
Verified
Not enough data
8.7
564
|
Verified
Not enough data
8.6
458
|
Verified
Not enough data
9.2
783
|
Verified
Not enough data
9.1
832
|
Verified
Not enough data
Taxes
9.1
880
|
Verified
Not enough data
9.0
835
|
Verified
Not enough data
9.1
828
|
Verified
Not enough data
Integration
7.8
264
|
Verified
Not enough data
7.7
303
|
Verified
Not enough data
7.7
307
|
Verified
Not enough data
7.6
266
|
Verified
Not enough data
Platform
8.6
862
|
Verified
Not enough data
8.6
841
|
Verified
Not enough data
8.7
877
|
Verified
Not enough data
8.7
729
|
Verified
Not enough data
Benefits Administration Platform Features
8.2
233
Not enough data
8.0
196
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
190
Not enough data
8.2
226
Not enough data
8.4
211
Not enough data
7.9
152
Not enough data
Benefits Administration Platform Features
8.2
233
Not enough data
8.0
196
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
190
Not enough data
8.2
226
Not enough data
8.4
211
Not enough data
8.3
223
Not enough data
7.9
152
Not enough data
7.6
102
Not enough data
5.8
19
Not enough data
6.7
23
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
7.5
312
8.7
9
7.4
165
Not enough data
Feature Not Available
8.1
7
8.3
400
8.9
9
8.5
410
9.8
8
8.0
292
9.1
9
8.2
401
8.7
9
8.5
424
9.4
8
Compliance
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Not enough data
Platform
6.5
9
Not enough data
7.0
9
Not enough data
6.5
9
Not enough data
Support
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
6.5
11
Not enough data
6.9
12
Not enough data
6.0
13
Not enough data
6.0
12
Not enough data
Automation
7.3
25
Not enough data
Logistics
7.9
30
Not enough data
7.5
27
Not enough data
6.7
25
Not enough data
Management
6.5
19
Not enough data
7.4
20
Not enough data
7.7
25
Not enough data
8.0
30
Not enough data
8.1
30
Not enough data
8.4
31
Not enough data
7.6
28
Not enough data
Monitoring
7.6
25
Not enough data
7.6
26
Not enough data
7.1
26
Not enough data
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
6.8
21
Not enough data
6.6
50
Not enough data
7.6
22
|
Verified
Not enough data
Platform
7.5
312
8.7
9
7.4
165
Not enough data
Feature Not Available
8.1
7
8.3
400
8.9
9
8.5
410
9.8
8
8.0
292
9.1
9
8.2
401
8.7
9
8.5
424
9.4
8
Background Check Administration
8.0
21
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
Background Check Data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Not enough data
Background Check Additional Functionality
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
Not enough data
AI Insight Check - Background Check
Feature Not Available
Not enough data
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance reviews
5.0
8
Not enough data
6.9
9
Not enough data
5.6
8
Not enough data
Goals
6.0
8
Not enough data
6.2
7
Not enough data
Feedback
6.5
9
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
6.0
7
Not enough data
Data
6.7
8
Not enough data
6.7
9
Not enough data
Agentic AI - Performance Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reports
6.8
11
Not enough data
6.9
12
Not enough data
6.8
12
Not enough data
8.2
12
Not enough data
Cleaning
6.4
13
Not enough data
7.6
11
Not enough data
8.0
11
Not enough data
Generative AI
Feature Not Available
Not enough data
6.9
9
Not enough data
5.7
9
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
8.0
15
Not enough data
8.2
13
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
8.1
15
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.5
312
8.7
9
7.4
165
Not enough data
Feature Not Available
8.1
7
8.3
400
8.9
9
8.5
410
9.8
8
8.0
292
9.1
9
8.2
401
8.7
9
8.5
424
9.4
8
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Platform Content
8.0
106
Not enough data
8.2
114
Not enough data
8.2
95
Not enough data
7.6
47
Not enough data
7.0
46
Not enough data
7.1
45
Not enough data
Platform Additional Functionality
8.4
130
Not enough data
7.5
52
Not enough data
7.9
61
Not enough data
7.8
83
Not enough data
7.9
101
Not enough data
Platform Data
7.7
57
Not enough data
7.9
78
Not enough data
7.6
64
Not enough data
Platform
7.5
312
8.7
9
7.4
165
Not enough data
Feature Not Available
8.1
7
8.3
400
8.9
9
8.5
410
9.8
8
8.0
292
9.1
9
8.2
401
8.7
9
8.5
424
9.4
8
Recruiting and Onboarding
6.6
50
Not enough data
8.3
117
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Corporate Learning Management Systems
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Time Tracking
8.3
218
Not enough data
8.4
132
Not enough data
8.4
95
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Not enough data
Mobile Time Tracking
8.3
151
Not enough data
Administration
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Not enough data
Platform
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Not enough data
Platform
7.5
312
8.7
9
7.4
165
Not enough data
Feature Not Available
8.1
7
8.3
400
8.9
9
8.5
410
9.8
8
8.0
292
9.1
9
8.2
401
8.7
9
8.5
424
9.4
8
Platform
7.5
312
8.7
9
7.4
165
Not enough data
Feature Not Available
8.1
7
8.3
400
8.9
9
8.5
410
9.8
8
8.0
292
9.1
9
8.2
401
8.7
9
8.5
424
9.4
8
Workforce Management Platform Features
8.8
31
8.5
8
8.0
27
9.6
18
8.6
68
8.9
11
8.4
67
8.5
9
8.4
29
9.0
10
Feature Not Available
Feature Not Available
8.8
41
7.4
7
9.0
59
8.6
12
7.7
27
8.7
18
8.2
38
9.3
14
Platform
7.5
312
8.7
9
7.4
165
Not enough data
Feature Not Available
8.1
7
8.3
400
8.9
9
8.5
410
9.8
8
8.0
292
9.1
9
8.2
401
8.7
9
8.5
424
9.4
8
Categories
Categories
Shared Categories
Paychex and ScheduleFlex are categorized as Workforce Management
Unique Categories
Paychex is categorized as Candidate Relationship Management, Time Tracking, PEO Providers, Time & Attendance, Applicant Tracking Systems (ATS), Benefits Administration, Performance Management, Payroll, Background Check, HR Analytics, Corporate Learning Management Systems, Employee Perks, Onboarding, Core HR, Expense Management, HCM Software, and Employee Recognition
ScheduleFlex is categorized as Employee Scheduling
Reviews
Reviewers' Company Size
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ScheduleFlex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
3.9%
Retail
3.9%
Other
74.4%
Hospital & Health Care
14.0%
Information Technology and Services
12.0%
Non-Profit Organization Management
10.0%
Consumer Services
8.0%
Higher Education
8.0%
Other
48.0%
Discussions
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
ScheduleFlex has no discussions with answers
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