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At a Glance
Market Segments
Small-Business (75.5% of reviews)
Mid-Market (64.0% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
$3/month per user
Paychex
Star Rating
(1,627)4.1 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexScheduleFlex
Star Rating
(50)4.6 out of 5
Market Segments
Mid-Market (64.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$3/month per user
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Paychex excels in "Payroll Entry" with a score of 8.8, making it a strong choice for businesses prioritizing payroll management. In contrast, ScheduleFlex shines in "Shift Scheduling" with a remarkable score of 9.6, indicating its superior capabilities in managing employee shifts effectively.
- Reviewers mention that Paychex's "Time & Attendance Tracking" feature scores 8.7, which is beneficial for companies needing robust attendance management. However, ScheduleFlex offers a slightly higher score of 8.9 in the same category, suggesting it may provide a more user-friendly experience for tracking employee hours.
- G2 users highlight that Paychex's "Self-Service Capabilities" score an impressive 9.1, allowing employees to manage their information easily. On the other hand, ScheduleFlex's self-service features score 8.6, which, while still effective, may not be as comprehensive as those offered by Paychex.
- Users on G2 report that Paychex's "Compliance Support" is rated at 6.7, indicating some room for improvement in this area. In contrast, ScheduleFlex does not have a specific score for compliance support but is noted for its overall positive user feedback regarding regulatory compliance features.
- Reviewers mention that Paychex's "User Role and Access Management" scores 8.3, which is beneficial for businesses needing to manage user permissions effectively. ScheduleFlex, however, scores higher at 8.9, suggesting a more robust and flexible approach to user management.
- Users say that Paychex's "Quality of Support" is rated at 8.4, which is generally favorable, but ScheduleFlex outperforms with a score of 8.8, indicating a higher level of customer satisfaction and support responsiveness.
Pricing
Entry-Level Pricing
ScheduleFlex
Basic
$3/month
per user
Automation tools for basic scheduling needs.
- Scheduling Workflow
- Mobile Apps
- Teams
Free Trial
Paychex
No trial information availableScheduleFlex
No trial information availableRatings
Meets Requirements
8.7
1,304
8.9
41
Ease of Use
8.5
1,364
8.7
41
Ease of Setup
8.3
974
8.2
18
Ease of Admin
8.5
954
8.1
18
Quality of Support
8.3
1,257
8.8
36
Has the product been a good partner in doing business?
8.5
953
8.6
17
Product Direction (% positive)
7.5
1,281
9.1
39
Features by Category
Core HR
8.1
113
Not enough data
7.8
106
Not enough data
7.8
52
Not enough data
8.1
76
Not enough data
8.4
113
Not enough data
7.7
114
Not enough data
Generative AI
4.3
5
Not enough data
Platform
7.5
312
8.7
9
7.4
165
Not enough data
Feature Not Available
8.1
7
8.3
400
8.9
9
8.5
409
9.8
8
8.0
292
9.1
9
8.2
401
8.7
9
8.4
423
9.4
8
Expense Reports
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Not enough data
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Not enough data
Mobile
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Not enough data
Platform
Feature Not Available
Not enough data
7.8
24
|
Verified
Not enough data
Administration
8.5
26
|
Verified
Not enough data
Administration
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Not enough data
Platform
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Not enough data
Employee Self Service
8.6
850
|
Verified
Not enough data
8.0
544
|
Verified
Not enough data
8.3
528
|
Verified
Not enough data
Administration
8.7
854
|
Verified
Not enough data
7.9
560
|
Verified
Not enough data
9.3
929
|
Verified
Not enough data
8.5
405
|
Verified
Not enough data
8.9
778
|
Verified
Not enough data
8.7
562
|
Verified
Not enough data
8.6
454
|
Verified
Not enough data
9.1
780
|
Verified
Not enough data
9.1
829
|
Verified
Not enough data
Taxes
9.1
876
|
Verified
Not enough data
9.0
832
|
Verified
Not enough data
9.1
825
|
Verified
Not enough data
Integration
7.8
262
|
Verified
Not enough data
7.7
302
|
Verified
Not enough data
7.7
306
|
Verified
Not enough data
7.6
265
|
Verified
Not enough data
Platform
8.6
859
|
Verified
Not enough data
8.6
837
|
Verified
Not enough data
8.8
871
|
Verified
Not enough data
8.7
724
|
Verified
Not enough data
Benefits Administration Platform Features
8.2
233
Not enough data
8.0
196
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
190
Not enough data
8.3
225
Not enough data
8.4
210
Not enough data
7.9
152
Not enough data
Benefits Administration Platform Features
8.2
233
Not enough data
8.0
196
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
190
Not enough data
8.3
225
Not enough data
8.4
210
Not enough data
8.3
222
Not enough data
7.9
152
Not enough data
7.6
102
Not enough data
5.8
19
Not enough data
6.7
23
Not enough data
Generative AI
6.2
14
Not enough data
6.1
14
Not enough data
6.2
14
Not enough data
Platform
7.5
312
8.7
9
7.4
165
Not enough data
Feature Not Available
8.1
7
8.3
400
8.9
9
8.5
409
9.8
8
8.0
292
9.1
9
8.2
401
8.7
9
8.4
423
9.4
8
Compliance
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Not enough data
Platform
6.5
9
Not enough data
7.0
9
Not enough data
7.3
8
Not enough data
Support
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
7.2
10
Not enough data
6.9
12
Not enough data
6.5
12
Not enough data
6.5
11
Not enough data
Automation
7.3
25
Not enough data
Logistics
7.9
30
Not enough data
7.5
27
Not enough data
6.7
25
Not enough data
Management
6.5
19
Not enough data
7.4
20
Not enough data
7.7
25
Not enough data
8.0
30
Not enough data
8.1
30
Not enough data
8.4
31
Not enough data
7.6
28
Not enough data
Monitoring
7.6
25
Not enough data
7.6
26
Not enough data
7.1
26
Not enough data
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
6.8
21
Not enough data
6.6
50
Not enough data
7.6
22
|
Verified
Not enough data
Platform
7.5
312
8.7
9
7.4
165
Not enough data
Feature Not Available
8.1
7
8.3
400
8.9
9
8.5
409
9.8
8
8.0
292
9.1
9
8.2
401
8.7
9
8.4
423
9.4
8
Background Check Administration
8.0
21
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
Background Check Data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Not enough data
Background Check Additional Functionality
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
Not enough data
AI Insight Check - Background Check
Not enough data
Not enough data
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance reviews
5.0
8
Not enough data
6.9
9
Not enough data
5.6
8
Not enough data
Goals
6.0
8
Not enough data
6.2
7
Not enough data
Feedback
6.5
9
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
6.0
7
Not enough data
Data
6.7
8
Not enough data
6.7
9
Not enough data
Agentic AI - Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Reports
6.8
11
Not enough data
6.9
12
Not enough data
6.8
12
Not enough data
8.2
12
Not enough data
Cleaning
6.4
13
Not enough data
7.6
11
Not enough data
8.0
11
Not enough data
Generative AI
7.0
9
Not enough data
6.9
9
Not enough data
5.7
9
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
8.0
106
Not enough data
8.2
114
Not enough data
8.2
95
Not enough data
7.6
47
Not enough data
7.0
46
Not enough data
7.1
45
Not enough data
Platform Additional Functionality
8.4
130
Not enough data
7.5
52
Not enough data
7.9
61
Not enough data
7.8
83
Not enough data
7.9
101
Not enough data
Platform Data
7.7
57
Not enough data
7.9
78
Not enough data
7.6
64
Not enough data
Platform
7.5
312
8.7
9
7.4
165
Not enough data
Feature Not Available
8.1
7
8.3
400
8.9
9
8.5
409
9.8
8
8.0
292
9.1
9
8.2
401
8.7
9
8.4
423
9.4
8
Recruiting and Onboarding
6.6
50
Not enough data
8.3
117
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Corporate Learning Management Systems
Not enough data
Not enough data
Not enough data
Not enough data
Time Tracking
8.3
218
Not enough data
8.4
132
Not enough data
8.4
95
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Not enough data
Mobile Time Tracking
8.3
151
Not enough data
Administration
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Not enough data
Platform
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Not enough data
Platform
7.5
312
8.7
9
7.4
165
Not enough data
Feature Not Available
8.1
7
8.3
400
8.9
9
8.5
409
9.8
8
8.0
292
9.1
9
8.2
401
8.7
9
8.4
423
9.4
8
Platform
7.5
312
8.7
9
7.4
165
Not enough data
Feature Not Available
8.1
7
8.3
400
8.9
9
8.5
409
9.8
8
8.0
292
9.1
9
8.2
401
8.7
9
8.4
423
9.4
8
Workforce Management Platform Features
8.8
31
8.5
8
8.0
27
9.6
18
8.6
68
8.9
11
8.4
67
8.5
9
8.4
29
9.0
10
Feature Not Available
Feature Not Available
8.8
41
7.4
7
9.0
59
8.6
12
7.7
27
8.7
18
8.2
38
9.3
14
Platform
7.5
312
8.7
9
7.4
165
Not enough data
Feature Not Available
8.1
7
8.3
400
8.9
9
8.5
409
9.8
8
8.0
292
9.1
9
8.2
401
8.7
9
8.4
423
9.4
8
Categories
Categories
Shared Categories
Paychex and ScheduleFlex are categorized as Workforce Management
Unique Categories
ScheduleFlex is categorized as Employee Scheduling and SAP Store
Reviews
Reviewers' Company Size
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ScheduleFlex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
4.0%
Retail
3.9%
Other
74.2%
Hospital & Health Care
14.0%
Information Technology and Services
12.0%
Non-Profit Organization Management
10.0%
Higher Education
8.0%
Consumer Services
8.0%
Other
48.0%
Discussions
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
ScheduleFlex has no discussions with answers
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