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At a Glance
Market Segments
Small-Business (75.5% of reviews)
Enterprise (54.1% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
$9/report average price*
Paychex
Star Rating
(1,629)4.1 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexSAP Concur
Star Rating
(6,573)4.0 out of 5
Market Segments
Enterprise (54.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9/report average price*
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SAP Concur excels in Expense Report Creation, scoring 8.5, which many find intuitive and efficient, while Paychex closely follows with a score of 8.6. Reviewers mention that the streamlined process in SAP Concur allows for quick submissions, making it a favorite among frequent travelers.
- Reviewers mention that Paychex shines in Ease of Use, with a score of 8.5 compared to SAP Concur's 8.0. Users on G2 appreciate the user-friendly interface of Paychex, which they find less overwhelming for new users, especially in small business settings.
- Users say that SAP Concur offers superior Credit Card Integration with a score of 8.6, which reviewers highlight as a key feature for managing expenses seamlessly. In contrast, Paychex scores lower at 7.5, with some users noting difficulties in syncing their credit card transactions.
- Reviewers mention that both products perform well in Employee Reimbursement, scoring equally at 8.8. However, users report that SAP Concur's automated processes make reimbursements faster, which is particularly beneficial for larger teams.
- Users on G2 highlight that SAP Concur's Digital Receipt Management feature, scoring 8.5, is highly effective, allowing users to easily capture and store receipts. Paychex, with a score of 8.4, is noted for its functionality but lacks some of the advanced features that SAP Concur offers.
- Reviewers mention that Paychex has a slight edge in Quality of Support, scoring 8.4 compared to SAP Concur's 8.0. Users appreciate the responsive customer service from Paychex, which they find crucial for resolving issues quickly, especially in small business environments.
Pricing
Entry-Level Pricing
SAP Concur
Automate
$9
/report average price*
Automate spending processes for more visibility and control.
- Automated expense reporting and receipt capture
- Customizable spending policies
- Dashboard reporting for visibility
Free Trial
Paychex
No trial information availableSAP Concur
Free Trial is available
Ratings
Meets Requirements
8.7
1,304
8.7
5,755
Ease of Use
8.5
1,364
8.0
5,803
Ease of Setup
8.3
974
8.2
1,210
Ease of Admin
8.5
954
8.0
829
Quality of Support
8.3
1,257
8.1
4,197
Has the product been a good partner in doing business?
8.5
953
8.1
812
Product Direction (% positive)
7.5
1,281
7.3
5,652
Features by Category
Core HR
8.1
113
Not enough data
7.8
106
Not enough data
7.8
52
Not enough data
8.1
76
Not enough data
8.4
113
Not enough data
7.7
114
Not enough data
Generative AI
4.3
5
Not enough data
Platform
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
409
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.4
423
Not enough data
Expense Reports
8.4
40
|
Verified
8.5
4364
|
Verified
8.2
32
|
Verified
8.6
3571
|
Verified
Feature Not Available
8.0
3510
|
Verified
8.1
26
|
Verified
8.5
4186
|
Verified
8.8
37
|
Verified
8.8
4150
|
Verified
Feature Not Available
8.5
2130
|
Verified
7.4
19
|
Verified
8.6
2900
|
Verified
Agentic AI - Expense Management
Not enough data
8.6
141
Not enough data
8.6
140
Travel Management
Feature Not Available
8.2
3383
|
Verified
Feature Not Available
8.3
3248
|
Verified
Feature Not Available
8.5
3202
|
Verified
7.5
16
|
Verified
8.3
2409
|
Verified
Client Invoicing
Feature Not Available
8.3
1607
|
Verified
Feature Not Available
8.5
1776
|
Verified
8.2
75
|
Verified
8.4
1418
|
Verified
Mobile
7.6
25
|
Verified
8.8
3659
|
Verified
7.5
21
|
Verified
8.6
2499
|
Verified
Feature Not Available
8.6
2735
|
Verified
Platform
Feature Not Available
7.9
734
|
Verified
7.8
24
|
Verified
8.2
2110
|
Verified
Administration
8.5
26
|
Verified
8.4
1213
|
Verified
Administration
8.0
135
|
Verified
8.4
1404
|
Verified
7.9
137
|
Verified
8.4
1589
|
Verified
8.1
141
|
Verified
8.5
1636
|
Verified
7.9
131
|
Verified
8.5
1490
|
Verified
8.3
199
|
Verified
8.6
1616
|
Verified
Platform
8.2
217
|
Verified
8.4
1710
|
Verified
7.7
99
|
Verified
8.2
1198
|
Verified
6.9
35
8.4
1170
|
Verified
8.2
208
|
Verified
8.5
1897
|
Verified
8.0
149
|
Verified
8.4
1646
|
Verified
7.5
76
|
Verified
Feature Not Available
Employee Self Service
8.6
850
|
Verified
Not enough data
8.0
544
|
Verified
Not enough data
8.3
528
|
Verified
Not enough data
Administration
8.7
854
|
Verified
Not enough data
7.9
560
|
Verified
Not enough data
9.3
929
|
Verified
Not enough data
8.5
405
|
Verified
Not enough data
8.9
778
|
Verified
Not enough data
8.7
562
|
Verified
Not enough data
8.6
454
|
Verified
Not enough data
9.1
780
|
Verified
Not enough data
9.1
829
|
Verified
Not enough data
Taxes
9.1
876
|
Verified
Not enough data
9.0
832
|
Verified
Not enough data
9.1
825
|
Verified
Not enough data
Integration
7.8
262
|
Verified
Not enough data
7.7
302
|
Verified
Not enough data
7.7
306
|
Verified
Not enough data
7.6
265
|
Verified
Not enough data
Platform
8.6
859
|
Verified
Not enough data
8.6
837
|
Verified
Not enough data
8.8
871
|
Verified
Not enough data
8.7
724
|
Verified
Not enough data
Benefits Administration Platform Features
8.2
233
Not enough data
8.0
196
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
190
Not enough data
8.3
225
Not enough data
8.4
210
Not enough data
7.9
152
Not enough data
Benefits Administration Platform Features
8.2
233
Not enough data
8.0
196
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
190
Not enough data
8.3
225
Not enough data
8.4
210
Not enough data
8.3
222
Not enough data
7.9
152
Not enough data
7.6
102
Not enough data
5.8
19
Not enough data
6.7
23
Not enough data
Generative AI
6.2
14
Not enough data
6.1
14
Not enough data
6.2
14
Not enough data
Platform
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
409
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.4
423
Not enough data
Compliance
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Not enough data
Platform
6.5
9
Not enough data
7.0
9
Not enough data
7.3
8
Not enough data
Support
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
7.2
10
Not enough data
6.9
12
Not enough data
6.5
12
Not enough data
6.5
11
Not enough data
Automation
7.3
25
Not enough data
Logistics
7.9
30
Not enough data
7.5
27
Not enough data
6.7
25
Not enough data
Management
6.5
19
Not enough data
7.4
20
Not enough data
7.7
25
Not enough data
8.0
30
Not enough data
8.1
30
Not enough data
8.4
31
Not enough data
7.6
28
Not enough data
Monitoring
7.6
25
Not enough data
7.6
26
Not enough data
7.1
26
Not enough data
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
6.8
21
Not enough data
6.6
50
Not enough data
7.6
22
|
Verified
Not enough data
Platform
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
409
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.4
423
Not enough data
Invoice Management
Not enough data
9.2
113
Not enough data
Feature Not Available
Not enough data
9.2
108
Invoice Processing
Not enough data
9.3
107
Not enough data
9.2
111
Not enough data
9.4
113
Not enough data
9.3
107
Analytics
Not enough data
9.3
113
Not enough data
Feature Not Available
Not enough data
9.2
107
Integration
Not enough data
9.3
115
Not enough data
9.3
111
Not enough data
9.2
113
Risk
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Recovery
Not enough data
9.0
108
Not enough data
9.2
111
Audit
Not enough data
9.2
107
Not enough data
Feature Not Available
Not enough data
9.1
106
Not enough data
9.3
111
Fraud
Not enough data
9.1
106
Not enough data
9.1
111
Not enough data
9.3
109
Agentic AI - AP Automation
Not enough data
9.4
30
Not enough data
9.4
30
Not enough data
9.5
30
Invoice Generation
Not enough data
8.7
376
|
Verified
Not enough data
8.9
392
|
Verified
Not enough data
8.8
362
|
Verified
Invoice Processing
Not enough data
9.0
443
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
234
|
Verified
Analytics
Not enough data
Feature Not Available
Not enough data
8.7
335
|
Verified
Not enough data
8.8
306
|
Verified
Not enough data
9.1
236
|
Verified
Integration
Not enough data
8.9
364
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
334
|
Verified
Not enough data
8.9
219
|
Verified
Agentic AI - Invoice Management
Not enough data
8.8
53
Not enough data
8.9
53
Not enough data
8.9
53
Background Check Administration
8.0
21
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
Background Check Data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Not enough data
Background Check Additional Functionality
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
Not enough data
AI Insight Check - Background Check
Not enough data
Not enough data
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Expense Reporting
Not enough data
8.9
412
|
Verified
Not enough data
8.5
368
|
Verified
Not enough data
8.9
388
|
Verified
Not enough data
8.7
400
|
Verified
Travel Management
Feature Not Available
8.2
3383
|
Verified
Feature Not Available
8.3
3248
|
Verified
Feature Not Available
8.5
3202
|
Verified
7.5
16
|
Verified
8.3
2409
|
Verified
Approval
Not enough data
8.9
400
|
Verified
Not enough data
8.9
396
|
Verified
Not enough data
9.2
426
|
Verified
AI - Travel Management
Not enough data
8.2
110
Not enough data
8.2
109
Not enough data
8.3
111
Not enough data
8.3
110
Not enough data
8.4
110
Agentic AI - Travel Management
Not enough data
8.3
62
Not enough data
8.2
62
Performance reviews
5.0
8
Not enough data
6.9
9
Not enough data
5.6
8
Not enough data
Goals
6.0
8
Not enough data
6.2
7
Not enough data
Feedback
6.5
9
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
6.0
7
Not enough data
Data
6.7
8
Not enough data
6.7
9
Not enough data
Agentic AI - Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Reports
6.8
11
Not enough data
6.9
12
Not enough data
6.8
12
Not enough data
8.2
12
Not enough data
Cleaning
6.4
13
Not enough data
7.6
11
Not enough data
8.0
11
Not enough data
Generative AI
7.0
9
Not enough data
6.9
9
Not enough data
5.7
9
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
8.0
106
Not enough data
8.2
114
Not enough data
8.2
95
Not enough data
7.6
47
Not enough data
7.0
46
Not enough data
7.1
45
Not enough data
Platform Additional Functionality
8.4
130
Not enough data
7.5
52
Not enough data
7.9
61
Not enough data
7.8
83
Not enough data
7.9
101
Not enough data
Platform Data
7.7
57
Not enough data
7.9
78
Not enough data
7.6
64
Not enough data
Platform
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
409
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.4
423
Not enough data
Recruiting and Onboarding
6.6
50
Not enough data
8.3
117
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Corporate Learning Management Systems
Not enough data
Not enough data
Not enough data
Not enough data
Time Tracking
8.3
218
Not enough data
8.4
132
Not enough data
8.4
95
Not enough data
Client Invoicing
Feature Not Available
8.3
1607
|
Verified
Feature Not Available
8.5
1776
|
Verified
8.2
75
|
Verified
8.4
1418
|
Verified
Mobile Time Tracking
8.3
151
Not enough data
Administration
8.0
135
|
Verified
8.4
1404
|
Verified
7.9
137
|
Verified
8.4
1589
|
Verified
8.1
141
|
Verified
8.5
1636
|
Verified
7.9
131
|
Verified
8.5
1490
|
Verified
8.3
199
|
Verified
8.6
1616
|
Verified
Platform
8.2
217
|
Verified
8.4
1710
|
Verified
7.7
99
|
Verified
8.2
1198
|
Verified
6.9
35
8.4
1170
|
Verified
8.2
208
|
Verified
8.5
1897
|
Verified
8.0
149
|
Verified
8.4
1646
|
Verified
7.5
76
|
Verified
Feature Not Available
Platform
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
409
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.4
423
Not enough data
Platform
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
409
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.4
423
Not enough data
Workforce Management Platform Features
8.8
31
Not enough data
8.0
27
Not enough data
8.6
68
Not enough data
8.4
67
Not enough data
8.4
29
Not enough data
Feature Not Available
Not enough data
8.8
41
Not enough data
9.0
59
Not enough data
7.7
27
Not enough data
8.2
38
Not enough data
Platform
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
409
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.4
423
Not enough data
Categories
Categories
Shared Categories
Paychex and SAP Concur are categorized as Expense Management
Unique Categories
Reviews
Reviewers' Company Size
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Concur
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
4.0%
Retail
3.9%
Other
74.2%
Information Technology and Services
8.2%
Computer Software
6.7%
Hospital & Health Care
5.6%
Higher Education
4.4%
Financial Services
4.1%
Other
71.0%
Discussions
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
Is it now possible to book trains?
8 Comments
MA
Yes, you can book trains. From my experience, Via rail in Canada.Read more
What is SAP Concur used for?
3 Comments
JM
Concur is used for logging and submitting expenses, travel, mileage, etc.Read more
What's the best way to export all your expenses? Is that even something you can do?
2 Comments
JR
You should be able to select all and then submit them all to a report. Read more
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