G2 reviewers report that Paychex excels in overall user satisfaction, reflected in its higher ratings and a significant number of recent reviews. Users appreciate its clean, user-friendly interface and the ability to see paychecks in real time, making payroll management straightforward.
Users say that Paychex offers a highly customizable experience, allowing for tailored dashboards and reports. One reviewer noted the ease of reaching out to a dedicated account representative for assistance in creating specific reports, enhancing the overall user experience.
According to verified reviews, Sage HRMS shines in its integration capabilities, particularly with Sage Payroll software and Time Clock for time and attendance management. Users find this integration beneficial for streamlining their HR processes.
Reviewers mention that while Sage HRMS has a solid user experience, it faces challenges in overall satisfaction compared to Paychex. The feedback indicates that some users find it less intuitive, despite its ease of understanding for daily tasks.
G2 reviewers highlight that Paychex's implementation process is notably quick and efficient, with users praising the intuitive onboarding wizard that simplifies setup. This contrasts with Sage HRMS, where some users have expressed a desire for a more seamless setup experience.
Users report that Paychex provides robust support, with a quality of assistance that outshines Sage HRMS. Reviewers have noted the effectiveness of Paychex's support team in resolving issues, while Sage HRMS users have indicated that support could be improved.
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
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