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At a Glance
Market Segments
Small-Business (75.5% of reviews)
Small-Business (47.8% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
$29.00 Per Month
Paychex
Star Rating
(1,629)4.1 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexRemote
Star Rating
(4,444)4.6 out of 5
Market Segments
Small-Business (47.8% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 Per Month
Free Trial is available
Browse all 10 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Paychex offers a robust Payroll Entry feature with a score of 8.7, which many find reliable for processing payroll efficiently. In contrast, Remote's Payroll Entry score of 9.1 highlights its superior user experience, with reviewers mentioning its seamless integration with other payroll functions.
- Reviewers mention that Remote excels in Ease of Use with a score of 9.3, making it more intuitive for new users compared to Paychex's score of 8.5. Users on G2 appreciate the straightforward navigation and user-friendly interface of Remote, which reduces the learning curve significantly.
- G2 users highlight that Remote's Quality of Support is exceptional, scoring 9.1, with many reviewers praising the responsiveness and helpfulness of the support team. Paychex, with a score of 8.4, is noted for decent support but lacks the same level of promptness and thoroughness that users experience with Remote.
- Users say that Remote's Time, Attendance, and PTO management features, scoring 9.0, are particularly well-received for their ease of tracking and reporting. In comparison, Paychex's score of 7.8 indicates that while functional, it does not provide the same level of user satisfaction in this area.
- Reviewers mention that Remote's Document Management capabilities, scoring 8.9, are highly effective, allowing for easy organization and retrieval of important documents. Paychex, with a score of 8.3, is functional but lacks some of the advanced features that Remote offers, such as automated document sorting.
- Users report that Remote's Compliance Monitoring features, scoring 8.4, are robust and help businesses stay updated with regulatory changes. Paychex's score of 7.8 indicates that while it provides compliance tools, users feel it could be more proactive in alerting them to changes that may affect their business.
Pricing
Entry-Level Pricing
Remote
Remote Payroll
$29.00
Per Month
Your in-house integrated payroll, expense management, and HRIS solution.
- Stay compliant everywhere
- Powerful, transparent international payroll
- Offer employee benefits
Free Trial
Paychex
No trial information availableRemote
Free Trial is available
Ratings
Meets Requirements
8.7
1,304
9.2
3,031
Ease of Use
8.5
1,364
9.4
3,299
Ease of Setup
8.3
974
9.2
1,819
Ease of Admin
8.5
954
9.0
550
Quality of Support
8.3
1,257
9.1
2,853
Has the product been a good partner in doing business?
8.5
953
9.0
550
Product Direction (% positive)
7.5
1,281
9.1
3,054
Features by Category
Core HR
8.1
113
8.6
243
7.8
106
9.0
243
7.8
52
8.9
241
8.1
76
8.7
172
8.4
113
8.8
239
7.7
114
8.6
240
Generative AI
4.3
5
7.7
194
Platform
7.5
312
8.0
397
7.4
165
7.7
380
Feature Not Available
8.5
390
8.3
400
8.7
389
8.5
409
9.1
394
8.0
292
8.9
386
8.2
401
8.3
385
8.4
423
8.8
386
Expense Reports
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Not enough data
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Not enough data
Mobile
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Not enough data
Platform
Feature Not Available
Not enough data
7.8
24
|
Verified
Not enough data
Administration
8.5
26
|
Verified
Not enough data
Administration
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Not enough data
Platform
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Not enough data
Employee Self Service
8.6
850
|
Verified
9.3
1131
8.0
544
|
Verified
8.6
1014
8.3
528
|
Verified
8.7
994
Administration
8.7
854
|
Verified
9.1
1022
7.9
560
|
Verified
8.8
1012
9.3
929
|
Verified
9.2
974
8.5
405
|
Verified
8.8
989
8.9
778
|
Verified
8.7
940
8.7
562
|
Verified
8.5
864
8.6
454
|
Verified
9.0
968
9.1
780
|
Verified
8.7
833
9.1
829
|
Verified
Feature Not Available
Taxes
9.1
876
|
Verified
8.5
959
9.0
832
|
Verified
8.5
919
9.1
825
|
Verified
8.6
913
Integration
7.8
262
|
Verified
8.3
767
7.7
302
|
Verified
8.4
673
7.7
306
|
Verified
8.3
660
7.6
265
|
Verified
8.3
668
Platform
8.6
859
|
Verified
8.9
825
8.6
837
|
Verified
8.9
917
8.8
871
|
Verified
9.2
990
8.7
724
|
Verified
9.0
905
Benefits Administration Platform Features
8.2
233
8.7
122
8.0
196
8.6
119
7.0
112
8.2
117
8.3
172
8.9
118
8.5
190
8.7
118
8.3
225
8.9
122
8.4
210
8.6
117
7.9
152
8.7
120
Benefits Administration Platform Features
8.2
233
8.7
122
8.0
196
8.6
119
7.0
112
8.2
117
8.3
172
8.9
118
8.5
190
8.7
118
8.3
225
8.9
122
8.4
210
8.6
117
8.3
222
8.9
74
7.9
152
8.7
120
7.6
102
8.3
93
5.8
19
8.7
94
6.7
23
8.9
95
Generative AI
6.2
14
7.6
96
6.1
14
7.6
94
6.2
14
7.6
94
Platform
7.5
312
8.0
397
7.4
165
7.7
380
Feature Not Available
8.5
390
8.3
400
8.7
389
8.5
409
9.1
394
8.0
292
8.9
386
8.2
401
8.3
385
8.4
423
8.8
386
Compliance
6.7
10
9.1
13
6.7
8
9.1
13
6.7
10
9.0
12
Platform
6.5
9
9.2
13
7.0
9
9.5
13
7.3
8
9.2
12
Support
6.2
10
8.5
11
7.0
9
8.0
11
6.9
8
8.5
11
7.2
10
8.8
10
6.9
12
8.5
10
6.5
12
8.9
11
6.5
11
8.7
10
Automation
7.3
25
8.5
155
Logistics
7.9
30
8.5
151
7.5
27
8.3
149
6.7
25
8.6
148
Management
6.5
19
8.5
143
7.4
20
8.5
144
7.7
25
8.6
148
8.0
30
8.8
144
8.1
30
8.8
145
8.4
31
9.0
147
7.6
28
8.7
143
Monitoring
7.6
25
8.5
141
7.6
26
8.5
140
7.1
26
8.4
137
Processing
Not enough data
9.2
351
Not enough data
8.6
297
Not enough data
8.7
303
Not enough data
8.7
296
Compliance
Not enough data
8.8
294
Not enough data
8.8
333
Not enough data
8.6
290
Integration
Not enough data
8.3
202
Not enough data
8.3
202
Not enough data
8.0
190
Reporting
Not enough data
8.3
181
Not enough data
8.4
278
Not enough data
8.8
252
Platform Basics
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Equity Management
Not enough data
Not enough data
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
6.8
21
Not enough data
6.6
50
Not enough data
7.6
22
|
Verified
Not enough data
Platform
7.5
312
8.0
397
7.4
165
7.7
380
Feature Not Available
8.5
390
8.3
400
8.7
389
8.5
409
9.1
394
8.0
292
8.9
386
8.2
401
8.3
385
8.4
423
8.8
386
Platform Basics
Not enough data
8.9
49
Not enough data
9.1
49
Platform Data
Not enough data
9.1
50
Not enough data
8.8
49
Not enough data
8.8
51
Platform Content
Not enough data
8.7
49
Not enough data
8.9
49
Not enough data
8.8
48
Generative AI
Not enough data
8.2
46
Background Check Administration
8.0
21
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
Background Check Data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Not enough data
Background Check Additional Functionality
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
Not enough data
AI Insight Check - Background Check
Not enough data
Not enough data
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Platform Basics
Not enough data
8.4
320
Not enough data
9.2
342
Not enough data
9.0
347
Platform Performance
Not enough data
8.7
330
Not enough data
Feature Not Available
Platform Functionality
Not enough data
9.0
343
Not enough data
8.6
300
Not enough data
8.9
318
Platform Additional Functionality
Not enough data
9.0
344
Not enough data
8.7
310
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Platform Basics
Not enough data
8.6
27
Not enough data
8.5
20
Not enough data
8.8
27
Platform Content
Not enough data
Feature Not Available
Not enough data
8.5
28
Not enough data
8.7
26
Platform Additional Functionality
Not enough data
8.5
25
Not enough data
8.6
25
Not enough data
8.9
25
Not enough data
8.3
25
Not enough data
8.1
25
Not enough data
Feature Not Available
Platform
7.5
312
8.0
397
7.4
165
7.7
380
Feature Not Available
8.5
390
8.3
400
8.7
389
8.5
409
9.1
394
8.0
292
8.9
386
8.2
401
8.3
385
8.4
423
8.8
386
Platform Basics
Not enough data
9.2
134
Not enough data
Feature Not Available
Not enough data
9.3
132
Generative AI
Not enough data
Feature Not Available
Platform Performance
Not enough data
8.8
121
Not enough data
9.2
123
Not enough data
Feature Not Available
Platform Content
Not enough data
9.2
123
Not enough data
Feature Not Available
Not enough data
9.0
69
Not enough data
9.4
120
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
8.9
118
Not enough data
9.1
119
Not enough data
9.2
119
Performance reviews
5.0
8
7.5
6
6.9
9
7.8
6
5.6
8
8.3
7
Goals
6.0
8
7.2
6
6.2
7
8.6
6
Feedback
6.5
9
8.8
7
6.5
8
9.2
6
6.5
8
6.7
6
6.0
7
8.1
6
Data
6.7
8
9.2
6
6.7
9
8.8
7
Agentic AI - Performance Management
Not enough data
6.4
6
Not enough data
7.8
6
Performance reviews
Not enough data
Not enough data
Not enough data
Not enough data
Feedback
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
9.2
745
Not enough data
9.2
765
Platform Administration
Not enough data
8.6
686
Not enough data
9.1
704
Not enough data
8.9
705
Platform Payment Content
Not enough data
9.1
747
Not enough data
9.1
741
Not enough data
Feature Not Available
Reports
6.8
11
8.5
14
6.9
12
8.1
14
6.8
12
8.5
14
8.2
12
8.7
15
Cleaning
6.4
13
8.4
15
7.6
11
8.5
14
8.0
11
8.0
14
Generative AI
7.0
9
7.4
14
6.9
9
7.2
13
5.7
9
7.4
14
Compatability
Not enough data
7.8
747
Not enough data
8.1
740
Not enough data
7.8
754
Benefits
Not enough data
7.1
749
Not enough data
8.0
784
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
8.0
106
Not enough data
8.2
114
Not enough data
8.2
95
Not enough data
7.6
47
Not enough data
7.0
46
Not enough data
7.1
45
Not enough data
Platform Additional Functionality
8.4
130
Not enough data
7.5
52
Not enough data
7.9
61
Not enough data
7.8
83
Not enough data
7.9
101
Not enough data
Platform Data
7.7
57
Not enough data
7.9
78
Not enough data
7.6
64
Not enough data
Platform
7.5
312
8.0
397
7.4
165
7.7
380
Feature Not Available
8.5
390
8.3
400
8.7
389
8.5
409
9.1
394
8.0
292
8.9
386
8.2
401
8.3
385
8.4
423
8.8
386
Recruiting and Onboarding
6.6
50
Not enough data
8.3
117
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Corporate Learning Management Systems
Not enough data
Not enough data
Not enough data
Not enough data
Intermediate GEP features
Not enough data
8.6
400
Not enough data
8.1
374
Other GEP Features
Not enough data
8.6
378
Not enough data
8.2
371
Not enough data
8.5
376
Time Tracking
8.3
218
Not enough data
8.4
132
Not enough data
8.4
95
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Not enough data
Mobile Time Tracking
8.3
151
Not enough data
Administration
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Not enough data
Platform
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Not enough data
Platform
7.5
312
8.0
397
7.4
165
7.7
380
Feature Not Available
8.5
390
8.3
400
8.7
389
8.5
409
9.1
394
8.0
292
8.9
386
8.2
401
8.3
385
8.4
423
8.8
386
Platform
7.5
312
8.0
397
7.4
165
7.7
380
Feature Not Available
8.5
390
8.3
400
8.7
389
8.5
409
9.1
394
8.0
292
8.9
386
8.2
401
8.3
385
8.4
423
8.8
386
Workforce Management Platform Features
8.8
31
Not enough data
8.0
27
Not enough data
8.6
68
Not enough data
8.4
67
Not enough data
8.4
29
Not enough data
Feature Not Available
Not enough data
8.8
41
Not enough data
9.0
59
Not enough data
7.7
27
Not enough data
8.2
38
Not enough data
Platform
7.5
312
8.0
397
7.4
165
7.7
380
Feature Not Available
8.5
390
8.3
400
8.7
389
8.5
409
9.1
394
8.0
292
8.9
386
8.2
401
8.3
385
8.4
423
8.8
386
Categories
Categories
Shared Categories
Paychex and Remote are categorized as Payroll, PEO Providers, HCM Software, Core HR, HR Analytics, Performance Management, Benefits Administration, and Time & Attendance
Unique Categories
Paychex is categorized as Onboarding, Corporate Learning Management Systems, Time Tracking, Expense Management, Workforce Management, Candidate Relationship Management, and Background Check
Reviews
Reviewers' Company Size
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Remote
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
4.0%
Retail
3.9%
Other
74.2%
Computer Software
22.5%
Information Technology and Services
16.5%
Financial Services
4.9%
Marketing and Advertising
4.7%
Computer & Network Security
2.8%
Other
48.5%
Discussions
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
In case I will move to another country, what process will I need to undergo with Remote?
1 Comment
SK
I would like to use Remote anywhere.Read more
Remote has no more discussions with answers
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