G2 reviewers report that Paychex excels in providing a user-friendly interface, making it easy for users to navigate payroll processes. One user highlighted the benefit of seeing their paycheck in real time and having a central location for pay and benefits, which enhances the overall experience.
Users say that RationalPlan stands out for its intuitive design, allowing users to focus on planning without getting bogged down by complex software navigation. A reviewer mentioned that the software feels natural to use, which is a significant advantage for those who prioritize ease of planning.
Reviewers mention that Paychex offers a high level of customization, particularly with its dashboard and reporting features. Users appreciate the ability to reach out to dedicated account representatives for assistance in creating tailored reports, which adds a personal touch to the service.
According to verified reviews, RationalPlan provides unique features like a Work Breakdown Structure (WBS) and risk management tools, which set it apart from basic task tracking software. Users find these features particularly beneficial for managing complex projects effectively.
G2 reviewers highlight that while Paychex has a robust support system, RationalPlan's support quality is rated higher, with users praising its responsiveness and helpfulness. This could be a deciding factor for those who value strong customer support in their software choice.
Users report that Paychex has a smoother implementation process, with many recent users noting the ease of adding candidates for payroll. In contrast, RationalPlan has fewer recent reviews, which may indicate less current user engagement and feedback on its setup experience.
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
LP
I believe the service fee is through a range employee count not individually.Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more