Compare Paychex and QuickBooks Desktop Pro 
At a Glance
Market Segments
Small-Business (75.5% of reviews)
Small-Business (81.2% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
$499.95
Paychex
Star Rating
(1,642)4.1 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexQuickBooks Desktop Pro
Star Rating
(1,754)4.3 out of 5
Market Segments
Small-Business (81.2% of reviews)
Pros & Cons
Entry-Level Pricing
$499.95
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that QuickBooks Desktop Pro excels in its robust features and functionality, allowing users to open multiple windows simultaneously, which enhances productivity. Users appreciate its offline usability, making it a strong choice for those who prefer desktop solutions.
- Users say that Paychex offers a clean, user-friendly interface that includes all necessary tools for a standard payroll experience. The ability to view paychecks in real time and manage benefits from a single location is particularly praised, making it convenient for everyday use.
- Reviewers mention that QuickBooks Desktop Pro is easy to navigate, with features like bank feeds and customizable invoices that help streamline accounting tasks. Many users find the debtor and creditor balance features particularly useful for managing finances effectively.
- According to verified reviews, Paychex stands out for its customization options, allowing users to tailor dashboards and reports to their specific needs. Users appreciate the support from dedicated account representatives, which enhances the overall experience when creating custom reports.
- G2 reviewers highlight that while QuickBooks Desktop Pro has a higher satisfaction score, Paychex offers superior quality of support, with users noting that they receive timely assistance and guidance, which can be crucial during payroll processing.
- Users report that QuickBooks Desktop Pro shines in payroll entry and tax calculation, with many praising its high scores in these areas. In contrast, Paychex users appreciate its direct deposit and automatic tax payment features, which simplify payroll management and ensure compliance.
Pricing
Entry-Level Pricing
QuickBooks Desktop Pro
QuickBooks Premier 2017
$499.95
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- One-time payment
- 60-day money-back guarantee
Free Trial
Paychex
No trial information availableQuickBooks Desktop Pro
Free Trial is available
Ratings
Meets Requirements
8.7
1,315
8.9
1,492
Ease of Use
8.5
1,376
8.6
1,499
Ease of Setup
8.3
986
8.3
635
Ease of Admin
8.5
963
8.6
626
Quality of Support
8.3
1,269
7.7
1,321
Has the product been a good partner in doing business?
8.5
961
8.2
609
Product Direction (% positive)
7.5
1,293
7.5
1,482
Features by Category
Core HR
8.1
114
Not enough data
7.9
107
Not enough data
7.8
53
Not enough data
8.1
77
Not enough data
8.4
114
Not enough data
7.8
115
Not enough data
Generative AI
4.3
5
Not enough data
Platform
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
410
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.5
424
Not enough data
Expense Reports
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Not enough data
Agentic AI - Expense Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Travel Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Not enough data
Mobile
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Not enough data
Platform
7.7
13
Not enough data
7.8
24
|
Verified
Not enough data
Administration
8.5
26
|
Verified
Not enough data
Administration
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Not enough data
Platform
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Not enough data
General Ledger
Not enough data
8.7
947
|
Verified
Not enough data
8.3
610
|
Verified
Not enough data
8.5
764
|
Verified
Accounts Receivable
Not enough data
8.6
940
|
Verified
Not enough data
8.4
730
|
Verified
Not enough data
8.1
599
|
Verified
Accounts Payable
Not enough data
8.6
755
|
Verified
Not enough data
8.8
852
|
Verified
Not enough data
8.6
659
|
Verified
Other Functionality
Not enough data
8.2
453
|
Verified
Not enough data
8.2
474
|
Verified
Not enough data
8.3
461
|
Verified
Not enough data
8.3
580
|
Verified
Not enough data
8.3
580
|
Verified
Not enough data
8.9
910
|
Verified
Not enough data
8.8
651
|
Verified
Not enough data
8.7
649
Reporting & Analytics
Not enough data
9.0
1000
|
Verified
Not enough data
8.7
970
|
Verified
Not enough data
8.4
740
|
Verified
Not enough data
8.5
874
|
Verified
Platform
Not enough data
8.0
823
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
884
|
Verified
Not enough data
8.5
531
Not enough data
8.6
954
|
Verified
Not enough data
8.6
862
|
Verified
Integration
Not enough data
8.2
835
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Cash Flow
Not enough data
8.9
126
|
Verified
Not enough data
9.1
141
|
Verified
Not enough data
8.9
131
|
Verified
Budgeting & Forecasting
Not enough data
8.4
740
|
Verified
Not enough data
8.4
115
|
Verified
Not enough data
8.3
90
|
Verified
Not enough data
8.7
115
|
Verified
Revenue
Not enough data
8.9
122
|
Verified
Not enough data
8.8
105
|
Verified
Not enough data
8.6
91
Payroll
Not enough data
8.7
96
Not enough data
8.8
108
Not enough data
8.7
108
|
Verified
Not enough data
8.9
121
|
Verified
AI
Not enough data
6.1
15
Not enough data
7.0
15
Not enough data
6.4
15
Not enough data
6.6
15
Not enough data
6.7
15
Not enough data
5.3
15
Not enough data
8.2
15
Not enough data
8.0
16
Not enough data
7.1
15
Not enough data
7.3
15
Mobile Applications - Accounting
Not enough data
8.1
12
Not enough data
7.5
10
Not enough data
7.8
10
Not enough data
5.0
11
Not enough data
6.7
11
Not enough data
7.6
11
Agentic AI - Accounting
Not enough data
4.6
8
Employee Self Service
8.6
855
|
Verified
8.4
230
|
Verified
8.0
547
|
Verified
8.4
193
|
Verified
8.3
530
|
Verified
8.2
170
|
Verified
Administration
8.7
861
|
Verified
9.0
462
|
Verified
7.9
563
|
Verified
8.5
333
|
Verified
9.3
933
|
Verified
9.0
331
|
Verified
8.5
407
|
Verified
8.7
353
|
Verified
8.9
780
|
Verified
8.7
386
|
Verified
8.7
564
|
Verified
8.7
310
|
Verified
8.6
458
|
Verified
8.8
276
|
Verified
9.2
783
|
Verified
9.1
415
|
Verified
9.1
832
|
Verified
9.0
344
|
Verified
Taxes
9.1
880
|
Verified
9.1
430
|
Verified
9.0
835
|
Verified
8.9
114
9.1
828
|
Verified
8.8
335
|
Verified
Integration
7.8
264
|
Verified
8.4
255
|
Verified
7.7
303
|
Verified
8.2
89
7.7
307
|
Verified
8.6
293
|
Verified
7.6
266
|
Verified
8.3
72
Platform
8.6
862
|
Verified
8.7
445
|
Verified
8.6
841
|
Verified
8.9
437
|
Verified
8.7
877
|
Verified
8.7
464
|
Verified
8.7
729
|
Verified
8.7
410
|
Verified
Benefits Administration Platform Features
8.2
233
Not enough data
8.0
196
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
190
Not enough data
8.2
226
Not enough data
8.4
211
Not enough data
7.9
152
Not enough data
Benefits Administration Platform Features
8.2
233
Not enough data
8.0
196
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
190
Not enough data
8.2
226
Not enough data
8.4
211
Not enough data
8.3
223
Not enough data
7.9
152
Not enough data
7.6
102
Not enough data
5.8
19
Not enough data
6.7
23
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
410
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.5
424
Not enough data
Compliance
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Not enough data
Platform
6.5
9
Not enough data
7.0
9
Not enough data
6.5
9
Not enough data
Support
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
6.5
11
Not enough data
6.9
12
Not enough data
6.0
13
Not enough data
6.0
12
Not enough data
Automation
7.3
25
Not enough data
Logistics
7.9
30
Not enough data
7.5
27
Not enough data
6.7
25
Not enough data
Management
6.5
19
Not enough data
7.4
20
Not enough data
7.7
25
Not enough data
8.0
30
Not enough data
8.1
30
Not enough data
8.4
31
Not enough data
7.6
28
Not enough data
Monitoring
7.6
25
Not enough data
7.6
26
Not enough data
7.1
26
Not enough data
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
6.8
21
Not enough data
6.6
50
Not enough data
7.6
22
|
Verified
Not enough data
Platform
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
410
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.5
424
Not enough data
Background Check Administration
8.0
21
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
Background Check Data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Not enough data
Background Check Additional Functionality
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
Not enough data
AI Insight Check - Background Check
Feature Not Available
Not enough data
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance reviews
5.0
8
Not enough data
6.9
9
Not enough data
5.6
8
Not enough data
Goals
6.0
8
Not enough data
6.2
7
Not enough data
Feedback
6.5
9
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
6.0
7
Not enough data
Data
6.7
8
Not enough data
6.7
9
Not enough data
Agentic AI - Performance Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Bill Generation
Not enough data
8.9
84
Not enough data
9.2
75
Not enough data
9.1
71
Bill Processing
Not enough data
8.7
70
Not enough data
8.8
75
Not enough data
9.1
81
Integration
Not enough data
9.0
89
Not enough data
9.0
85
Not enough data
8.6
61
Agentic AI - Billing
Not enough data
4.0
5
Reports
6.8
11
Not enough data
6.9
12
Not enough data
6.8
12
Not enough data
8.2
12
Not enough data
Cleaning
6.4
13
Not enough data
7.6
11
Not enough data
8.0
11
Not enough data
Generative AI
Feature Not Available
Not enough data
6.9
9
Not enough data
5.7
9
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
8.0
15
Not enough data
8.2
13
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
8.1
15
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
410
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.5
424
Not enough data
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Platform Content
8.0
106
Not enough data
8.2
114
Not enough data
8.2
95
Not enough data
7.6
47
Not enough data
7.0
46
Not enough data
7.1
45
Not enough data
Platform Additional Functionality
8.4
130
Not enough data
7.5
52
Not enough data
7.9
61
Not enough data
7.8
83
Not enough data
7.9
101
Not enough data
Platform Data
7.7
57
Not enough data
7.9
78
Not enough data
7.6
64
Not enough data
Platform
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
410
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.5
424
Not enough data
Recruiting and Onboarding
6.6
50
Not enough data
8.3
117
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Corporate Learning Management Systems
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Time Tracking
8.3
218
Not enough data
8.4
132
Not enough data
8.4
95
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Not enough data
Mobile Time Tracking
8.3
151
Not enough data
Administration
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Not enough data
Platform
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Not enough data
Platform
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
410
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.5
424
Not enough data
Platform
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
410
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.5
424
Not enough data
Workforce Management Platform Features
8.8
31
Not enough data
8.0
27
Not enough data
8.6
68
Not enough data
8.4
67
Not enough data
8.4
29
Not enough data
Feature Not Available
Not enough data
8.8
41
Not enough data
9.0
59
Not enough data
7.7
27
Not enough data
8.2
38
Not enough data
Platform
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
410
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.5
424
Not enough data
Categories
Categories
Shared Categories
Paychex and QuickBooks Desktop Pro are categorized as Payroll
Unique Categories
Paychex is categorized as Candidate Relationship Management, Time Tracking, PEO Providers, Time & Attendance, Applicant Tracking Systems (ATS), Benefits Administration, Performance Management, Workforce Management, Background Check, HR Analytics, Corporate Learning Management Systems, Employee Perks, Onboarding, Core HR, Expense Management, HCM Software, and Employee Recognition
QuickBooks Desktop Pro is categorized as Billing and Accounting
Reviews
Reviewers' Company Size
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
QuickBooks Desktop Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
3.9%
Retail
3.9%
Other
74.4%
Accounting
17.0%
Construction
6.8%
Non-Profit Organization Management
5.5%
Marketing and Advertising
3.4%
Information Technology and Services
3.2%
Other
64.0%
Discussions
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
Does Quickbooks allow you to charge customers on a recurring basis?
I know that quickbooks is kind of the gold standard when it comes to accounting software, but does it have an online payment gateway?
2 Comments
EM
It can be set up in a few easy steps. Check out this guide: http://www.qbexpress.com/how-to-setup-recurring-charges-for-customers-in-quickbooks/Read more
Best unique feature ?
2 Comments
MA
User interface is simply fantastic. It has got a beautiful interface with excel. Like anything and everything in software can be exported and imported...Read more
What plans are there to migrate the features from quick books online?
2 Comments
BL
My understanding is that QuickBooks Desktop is more in "Maintenance Mode" right now. I would not expect big new features added to desktop.
As an example,...Read more
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