G2 reviewers report that Paychex excels in user satisfaction, boasting a higher overall rating compared to perview HCM. Users appreciate its clean, user-friendly interface that consolidates payroll and benefits information in one place, making it easy to navigate.
According to verified reviews, Paychex has a significant advantage in the number of reviews, with 1,599 compared to perview HCM's 9. This suggests that Paychex's user experiences are more reliable and reflective of a broader customer base.
Users say that Paychex offers a smooth implementation process, with many highlighting the intuitive onboarding wizard that simplifies setup. In contrast, perview HCM lacks detailed feedback on its setup process, making it harder to gauge user experiences in this area.
Reviewers mention that Paychex provides excellent customization options, allowing users to tailor dashboards and reports to their needs. One user noted, "If I can't find what I'm looking for, I can simply reach out to my dedicated account representative," showcasing the support available for customization.
G2 reviewers highlight that while perview HCM has a smooth interface and efficient data processing capabilities, it falls short in overall user satisfaction compared to Paychex. Users appreciate the ease of making and updating large datasets in perview HCM, but the lower ratings suggest there may be room for improvement in other areas.
According to recent feedback, Paychex's quality of support is rated higher than perview HCM's, with users noting the responsiveness and helpfulness of their account representatives. This level of support can be crucial for businesses needing assistance with payroll and HR functions.
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
How can we get more training on reporting? Or custom reporting
2 Comments
NO
There are tutorials in the portal as well as you were assigned a dedicated specialist. either should be able to assist your in making custom reports.Read more
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