Compare Paychex and Personio 
At a Glance
Market Segments
Small-Business (75.5% of reviews)
Mid-Market (62.2% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
Contact Us Per Month
Paychex
Star Rating
(1,641)4.1 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexPersonio
Star Rating
(771)4.4 out of 5
Market Segments
Mid-Market (62.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Paychex excels in providing a comprehensive solution for managing the entire employee lifecycle, with users highlighting its effective Hiring module that simplifies recruitment across multiple job openings.
- Users say that Personio stands out for its user-friendly interface, making it particularly suitable for remote and dynamic work environments. Reviewers appreciate its efficiency in handling HR tasks, from payroll to absence management, which significantly reduces administrative burdens.
- According to verified reviews, Paychex is praised for its responsive customer support, with users mentioning the helpfulness of representatives who provide timely answers to queries, enhancing the overall user experience.
- Reviewers mention that Personio offers robust automation features that minimize errors and streamline HR processes, making it a preferred choice for organizations looking to enhance operational efficiency.
- G2 reviewers highlight that while Paychex has a solid performance in ease of use, with many users finding it intuitive, Personio slightly edges ahead in this area, with feedback indicating a smoother day-to-day usability for HR tasks.
- Users report that both platforms have their strengths, but Personio's recent updates and features, such as the ability to easily apply for and manage leave requests, resonate well with users, making it a strong contender for mid-market companies.
Pricing
Entry-Level Pricing
Personio
Core
Contact Us
Per Month
Gain a single source of truth for your people information. Transform core processes into automated workflows, unlock more time for what matters.
- People Information
- Reporting & Analytics
- People Workflows & Automation
Free Trial
Paychex
No trial information availablePersonio
Free Trial is available
Ratings
Meets Requirements
8.7
1,315
8.5
613
Ease of Use
8.5
1,376
8.9
620
Ease of Setup
8.3
986
8.4
383
Ease of Admin
8.5
963
8.3
280
Quality of Support
8.3
1,269
8.8
509
Has the product been a good partner in doing business?
8.5
961
8.5
278
Product Direction (% positive)
7.5
1,293
9.0
591
Features by Category
Core HR
8.1
114
8.5
326
7.9
107
8.6
341
7.8
53
7.3
212
8.1
77
7.8
291
8.4
114
8.2
269
7.8
115
7.9
228
Generative AI
4.3
5
Feature Not Available
Platform
7.5
312
7.9
385
7.4
165
7.9
326
Feature Not Available
8.3
323
8.3
400
8.7
391
8.5
410
8.2
317
8.0
292
7.9
325
8.2
401
8.1
347
8.5
424
8.3
373
Expense Reports
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Not enough data
Agentic AI - Expense Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Travel Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Not enough data
Mobile
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Not enough data
Platform
7.7
13
Not enough data
7.8
24
|
Verified
Not enough data
Administration
8.5
26
|
Verified
Not enough data
Administration
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Not enough data
Platform
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Not enough data
Employee Self Service
8.6
855
|
Verified
Not enough data
8.0
547
|
Verified
Not enough data
8.3
530
|
Verified
Not enough data
Administration
8.7
861
|
Verified
Not enough data
7.9
563
|
Verified
Not enough data
9.3
933
|
Verified
Not enough data
8.5
407
|
Verified
Not enough data
8.9
780
|
Verified
Not enough data
8.7
564
|
Verified
Not enough data
8.6
458
|
Verified
Not enough data
9.2
783
|
Verified
Not enough data
9.1
832
|
Verified
Not enough data
Taxes
9.1
880
|
Verified
Not enough data
9.0
835
|
Verified
Not enough data
9.1
828
|
Verified
Not enough data
Integration
7.8
264
|
Verified
Not enough data
7.7
303
|
Verified
Not enough data
7.7
307
|
Verified
Not enough data
7.6
266
|
Verified
Not enough data
Platform
8.6
862
|
Verified
Not enough data
8.6
841
|
Verified
Not enough data
8.7
877
|
Verified
Not enough data
8.7
729
|
Verified
Not enough data
Benefits Administration Platform Features
8.2
233
Not enough data
8.0
196
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
190
Not enough data
8.2
226
Not enough data
8.4
211
Not enough data
7.9
152
Not enough data
Benefits Administration Platform Features
8.2
233
Not enough data
8.0
196
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
190
Not enough data
8.2
226
Not enough data
8.4
211
Not enough data
8.3
223
Not enough data
7.9
152
Not enough data
7.6
102
Not enough data
5.8
19
Not enough data
6.7
23
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
7.5
312
7.9
385
7.4
165
7.9
326
Feature Not Available
8.3
323
8.3
400
8.7
391
8.5
410
8.2
317
8.0
292
7.9
325
8.2
401
8.1
347
8.5
424
8.3
373
Compliance
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Not enough data
Platform
6.5
9
Not enough data
7.0
9
Not enough data
6.5
9
Not enough data
Support
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
6.5
11
Not enough data
6.9
12
Not enough data
6.0
13
Not enough data
6.0
12
Not enough data
Automation
7.3
25
8.5
204
Logistics
7.9
30
8.2
198
7.5
27
8.4
183
6.7
25
8.5
202
Management
6.5
19
8.1
166
7.4
20
8.7
186
7.7
25
8.8
214
8.0
30
8.8
211
8.1
30
8.9
216
8.4
31
9.1
221
7.6
28
8.3
196
Monitoring
7.6
25
8.2
177
7.6
26
8.1
177
7.1
26
8.3
187
Customization
Not enough data
8.3
73
Not enough data
8.6
64
HR Content
Not enough data
8.1
62
Not enough data
8.2
63
Not enough data
8.5
77
Logistics
Not enough data
9.1
71
Not enough data
9.1
72
Not enough data
6.8
60
Management
Not enough data
7.3
54
Not enough data
9.3
68
Not enough data
8.1
58
Not enough data
8.9
70
Not enough data
8.3
74
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Basics
Not enough data
7.9
63
Not enough data
8.2
72
Not enough data
8.0
67
Content
Not enough data
8.1
65
Not enough data
7.8
54
Not enough data
7.8
50
Logistics
Not enough data
7.9
60
Not enough data
8.6
69
Recruiting and Onboarding
Not enough data
8.0
66
Platform
7.5
312
7.9
385
7.4
165
7.9
326
Feature Not Available
8.3
323
8.3
400
8.7
391
8.5
410
8.2
317
8.0
292
7.9
325
8.2
401
8.1
347
8.5
424
8.3
373
Platform Basics
Not enough data
7.7
186
Not enough data
8.3
220
Not enough data
8.1
188
Not enough data
8.7
207
Platform Functionality
Not enough data
8.0
213
Not enough data
7.9
198
Platform Data
Not enough data
8.0
208
Not enough data
8.2
209
Not enough data
8.1
198
Not enough data
8.3
201
Basics
Not enough data
7.8
58
Not enough data
8.1
46
Not enough data
8.2
55
Additional Functionality
Not enough data
8.1
60
Not enough data
8.2
52
Not enough data
7.8
53
Content
Not enough data
8.1
55
Not enough data
Feature Not Available
Recruiting and Onboarding
6.8
21
8.1
52
6.6
50
7.8
143
7.6
22
|
Verified
8.6
58
Platform
7.5
312
7.9
385
7.4
165
7.9
326
Feature Not Available
8.3
323
8.3
400
8.7
391
8.5
410
8.2
317
8.0
292
7.9
325
8.2
401
8.1
347
8.5
424
8.3
373
Background Check Administration
8.0
21
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
Background Check Data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Not enough data
Background Check Additional Functionality
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
Not enough data
AI Insight Check - Background Check
Feature Not Available
Not enough data
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Platform Basics
Not enough data
8.1
8
Not enough data
7.9
8
Not enough data
8.8
7
Platform Additional Functionality
Not enough data
9.0
7
Not enough data
7.9
7
Not enough data
8.1
7
Platform Data
Not enough data
8.6
7
Not enough data
7.9
8
Not enough data
8.1
7
Generative AI
Not enough data
Feature Not Available
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance reviews
5.0
8
Not enough data
6.9
9
Not enough data
5.6
8
Not enough data
Goals
6.0
8
Not enough data
6.2
7
Not enough data
Feedback
6.5
9
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
6.0
7
Not enough data
Data
6.7
8
Not enough data
6.7
9
Not enough data
Agentic AI - Performance Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Survey Management
Not enough data
7.1
21
Not enough data
7.9
20
Not enough data
7.1
19
Not enough data
7.4
17
Survey Customization
Not enough data
Feature Not Available
Not enough data
7.6
18
Not enough data
Feature Not Available
Not enough data
7.1
17
Survey Insights
Not enough data
8.1
20
Not enough data
7.3
16
Not enough data
8.2
17
Not enough data
8.1
18
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reports
6.8
11
7.7
88
6.9
12
7.9
107
6.8
12
7.7
98
8.2
12
8.0
98
Cleaning
6.4
13
8.1
105
7.6
11
7.7
96
8.0
11
7.8
101
Generative AI
Feature Not Available
Feature Not Available
6.9
9
Feature Not Available
5.7
9
Feature Not Available
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Recruitment Platform - Recruitment Platforms
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Recruitment AI - Recruitment Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Recruitment Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
8.0
15
Not enough data
8.2
13
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
8.1
15
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.5
312
7.9
385
7.4
165
7.9
326
Feature Not Available
8.3
323
8.3
400
8.7
391
8.5
410
8.2
317
8.0
292
7.9
325
8.2
401
8.1
347
8.5
424
8.3
373
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Feature Not Available
6.5
9
Not enough data
6.5
10
Feature Not Available
6.5
10
Not enough data
6.5
10
Feature Not Available
6.8
11
Platform Content
8.0
106
7.8
172
8.2
114
8.0
166
8.2
95
7.9
167
7.6
47
7.1
125
7.0
46
7.8
135
7.1
45
7.6
147
Platform Additional Functionality
8.4
130
8.8
186
7.5
52
7.8
140
7.9
61
7.6
120
7.8
83
8.3
182
7.9
101
8.5
193
Platform Data
7.7
57
7.7
121
7.9
78
8.0
154
7.6
64
8.4
161
Platform
7.5
312
7.9
385
7.4
165
7.9
326
Feature Not Available
8.3
323
8.3
400
8.7
391
8.5
410
8.2
317
8.0
292
7.9
325
8.2
401
8.1
347
8.5
424
8.3
373
Recruiting and Onboarding
6.6
50
7.8
143
8.3
117
8.6
187
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Corporate Learning Management Systems
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics
Not enough data
7.1
21
Not enough data
7.5
22
Not enough data
6.9
19
Platform Content
Not enough data
7.2
19
Not enough data
8.1
22
Not enough data
6.7
22
Not enough data
Feature Not Available
Platform Performance
Not enough data
7.5
24
Not enough data
7.1
21
Not enough data
7.2
24
Platform Additional Functionality
Not enough data
7.4
23
Not enough data
6.9
23
Time Tracking
8.3
218
Not enough data
8.4
132
Not enough data
8.4
95
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Not enough data
Mobile Time Tracking
8.3
151
Not enough data
Administration
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Not enough data
Platform
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Not enough data
Platform
7.5
312
7.9
385
7.4
165
7.9
326
Feature Not Available
8.3
323
8.3
400
8.7
391
8.5
410
8.2
317
8.0
292
7.9
325
8.2
401
8.1
347
8.5
424
8.3
373
Platform
7.5
312
7.9
385
7.4
165
7.9
326
Feature Not Available
8.3
323
8.3
400
8.7
391
8.5
410
8.2
317
8.0
292
7.9
325
8.2
401
8.1
347
8.5
424
8.3
373
Workforce Management Platform Features
8.8
31
Not enough data
8.0
27
Not enough data
8.6
68
Not enough data
8.4
67
Not enough data
8.4
29
Not enough data
Feature Not Available
Not enough data
8.8
41
Not enough data
9.0
59
Not enough data
7.7
27
Not enough data
8.2
38
Not enough data
Platform
7.5
312
7.9
385
7.4
165
7.9
326
Feature Not Available
8.3
323
8.3
400
8.7
391
8.5
410
8.2
317
8.0
292
7.9
325
8.2
401
8.1
347
8.5
424
8.3
373
Categories
Categories
Shared Categories
Paychex and Personio are categorized as Candidate Relationship Management, Time & Attendance, HR Analytics, Onboarding, Core HR, and HCM Software
Unique Categories
Personio is categorized as Recruitment Platforms, Job Description Management, Survey, Absence Management, HR Service Delivery, Recruitment Marketing, and Whistleblowing
Reviews
Reviewers' Company Size
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Personio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
3.9%
Retail
3.9%
Other
74.4%
Computer Software
13.9%
Information Technology and Services
13.2%
Financial Services
4.1%
Marketing and Advertising
4.1%
Consumer Goods
3.7%
Other
61.1%
Discussions
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
How are you tracking attendance for "zero hours contract"?
1 Comment
TG
Hello Javier, this is unfortunately a case that we can't portray in Personio yet. In Personio each employee must be assigned a fixed number of hours per week...Read more
When will the personnel development features go online?
1 Comment
TG
Hello Ulrike, we expect a first Bata test here in the second week of December 2020. You will find all updates in our community (community.personio.de). Best...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
