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Compare Paychex and Payroll Partners 
Featured Products
At a Glance
Market Segments
Small-Business (75.5% of reviews)
Mid-Market (52.4% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
No pricing available
Paychex
Star Rating
(1,632)4.1 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexPayroll Partners
Star Rating
(22)4.4 out of 5
Market Segments
Mid-Market (52.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Payroll PartnersSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Paychex excels in providing a user-friendly interface, making it easy for users to navigate through payroll processes. Many appreciate the ability to see their paycheck in real time and having a central location for pay and benefits, which enhances the overall user experience.
- Users say that Payroll Partners stands out for its comprehensive integration of payroll, timekeeping, and benefits administration. This all-in-one solution is praised for making workforce management more efficient, allowing users to handle multiple HR functions seamlessly.
- According to verified reviews, Paychex has a higher overall satisfaction score, indicating that users generally feel more positive about their experience. However, some users have noted challenges with customization, despite appreciating the support from dedicated account representatives when creating reports.
- Reviewers mention that Payroll Partners offers a quicker setup process, which is particularly beneficial for businesses looking to implement a payroll system without extensive delays. Users highlight the ease of use and the wide range of options available, which cover everything from payroll to compliance.
- G2 reviewers highlight that while Paychex has a larger market presence, Payroll Partners receives higher ratings in specific areas like compliance and employee leave management. Users appreciate the robust features that help ensure adherence to regulations and streamline leave processes.
- Users report that Paychex's recent reviews indicate a strong focus on customer support, with many users valuing the assistance they receive during the payroll process. In contrast, Payroll Partners is noted for its efficiency and speed, with users emphasizing the quick processing times when accurate inputs are provided.
Pricing
Entry-Level Pricing
Payroll Partners
No pricing availableFree Trial
Paychex
No trial information availablePayroll Partners
No trial information availableRatings
Meets Requirements
8.7
1,307
8.8
21
Ease of Use
8.5
1,367
9.0
21
Ease of Setup
8.3
976
8.6
21
Ease of Admin
8.5
956
8.7
9
Quality of Support
8.3
1,260
8.8
21
Has the product been a good partner in doing business?
8.5
955
8.9
9
Product Direction (% positive)
7.5
1,284
8.9
21
Features by Category
Core HR
8.1
113
8.8
10
7.8
106
9.2
10
7.8
52
7.3
10
8.1
76
9.0
10
8.4
113
9.0
10
7.7
114
9.0
10
Generative AI
4.3
5
8.8
8
Platform
7.5
312
8.5
10
7.4
165
7.7
10
Feature Not Available
8.7
10
8.3
400
9.0
10
8.5
409
8.8
10
8.0
292
8.8
10
8.2
401
8.8
10
8.4
423
9.2
10
Expense Reports
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Not enough data
Agentic AI - Expense Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Travel Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Not enough data
Mobile
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Not enough data
Platform
7.7
13
Not enough data
7.8
24
|
Verified
Not enough data
Administration
8.5
26
|
Verified
Not enough data
Administration
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Not enough data
Platform
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Not enough data
Employee Self Service
8.6
853
|
Verified
Not enough data
8.0
545
|
Verified
Not enough data
8.3
529
|
Verified
Not enough data
Administration
8.7
857
|
Verified
Not enough data
7.9
562
|
Verified
Not enough data
9.3
931
|
Verified
Not enough data
8.5
406
|
Verified
Not enough data
8.9
779
|
Verified
Not enough data
8.7
563
|
Verified
Not enough data
8.6
455
|
Verified
Not enough data
9.1
782
|
Verified
Not enough data
9.1
830
|
Verified
Not enough data
Taxes
9.1
878
|
Verified
Not enough data
9.0
834
|
Verified
Not enough data
9.1
826
|
Verified
Not enough data
Integration
7.8
262
|
Verified
Not enough data
7.7
302
|
Verified
Not enough data
7.7
306
|
Verified
Not enough data
7.6
265
|
Verified
Not enough data
Platform
8.6
860
|
Verified
Not enough data
8.6
838
|
Verified
Not enough data
8.8
872
|
Verified
Not enough data
8.7
726
|
Verified
Not enough data
Benefits Administration Platform Features
8.2
233
Not enough data
8.0
196
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
190
Not enough data
8.3
225
Not enough data
8.4
210
Not enough data
7.9
152
Not enough data
Benefits Administration Platform Features
8.2
233
Not enough data
8.0
196
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
190
Not enough data
8.3
225
Not enough data
8.4
210
Not enough data
8.3
222
Not enough data
7.9
152
Not enough data
7.6
102
Not enough data
5.8
19
Not enough data
6.7
23
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
7.5
312
8.5
10
7.4
165
7.7
10
Feature Not Available
8.7
10
8.3
400
9.0
10
8.5
409
8.8
10
8.0
292
8.8
10
8.2
401
8.8
10
8.4
423
9.2
10
Compliance
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Not enough data
Platform
6.5
9
Not enough data
7.0
9
Not enough data
7.3
8
Not enough data
Support
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
7.2
10
Not enough data
6.9
12
Not enough data
6.5
12
Not enough data
6.5
11
Not enough data
Automation
7.3
25
9.0
12
Logistics
7.9
30
9.0
12
7.5
27
9.0
12
6.7
25
9.0
12
Management
6.5
19
8.8
12
7.4
20
8.9
12
7.7
25
9.3
12
8.0
30
8.6
12
8.1
30
8.6
12
8.4
31
8.9
12
7.6
28
8.6
12
Monitoring
7.6
25
8.5
12
7.6
26
8.9
12
7.1
26
8.6
12
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
6.8
21
Not enough data
6.6
50
Not enough data
7.6
22
|
Verified
Not enough data
Platform
7.5
312
8.5
10
7.4
165
7.7
10
Feature Not Available
8.7
10
8.3
400
9.0
10
8.5
409
8.8
10
8.0
292
8.8
10
8.2
401
8.8
10
8.4
423
9.2
10
Background Check Administration
8.0
21
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
Background Check Data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Not enough data
Background Check Additional Functionality
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
Not enough data
AI Insight Check - Background Check
Feature Not Available
Not enough data
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Performance reviews
5.0
8
Not enough data
6.9
9
Not enough data
5.6
8
Not enough data
Goals
6.0
8
Not enough data
6.2
7
Not enough data
Feedback
6.5
9
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
6.0
7
Not enough data
Data
6.7
8
Not enough data
6.7
9
Not enough data
Agentic AI - Performance Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reports
6.8
11
Not enough data
6.9
12
Not enough data
6.8
12
Not enough data
8.2
12
Not enough data
Cleaning
6.4
13
Not enough data
7.6
11
Not enough data
8.0
11
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
5.7
9
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Platform Content
8.0
106
Not enough data
8.2
114
Not enough data
8.2
95
Not enough data
7.6
47
Not enough data
7.0
46
Not enough data
7.1
45
Not enough data
Platform Additional Functionality
8.4
130
Not enough data
7.5
52
Not enough data
7.9
61
Not enough data
7.8
83
Not enough data
7.9
101
Not enough data
Platform Data
7.7
57
Not enough data
7.9
78
Not enough data
7.6
64
Not enough data
Platform
7.5
312
8.5
10
7.4
165
7.7
10
Feature Not Available
8.7
10
8.3
400
9.0
10
8.5
409
8.8
10
8.0
292
8.8
10
8.2
401
8.8
10
8.4
423
9.2
10
Recruiting and Onboarding
6.6
50
Not enough data
8.3
117
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Corporate Learning Management Systems
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Time Tracking
8.3
218
Not enough data
8.4
132
Not enough data
8.4
95
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Not enough data
Mobile Time Tracking
8.3
151
Not enough data
Administration
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Not enough data
Platform
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Not enough data
Platform
7.5
312
8.5
10
7.4
165
7.7
10
Feature Not Available
8.7
10
8.3
400
9.0
10
8.5
409
8.8
10
8.0
292
8.8
10
8.2
401
8.8
10
8.4
423
9.2
10
Platform
7.5
312
8.5
10
7.4
165
7.7
10
Feature Not Available
8.7
10
8.3
400
9.0
10
8.5
409
8.8
10
8.0
292
8.8
10
8.2
401
8.8
10
8.4
423
9.2
10
Workforce Management Platform Features
8.8
31
Not enough data
8.0
27
Not enough data
8.6
68
Not enough data
8.4
67
Not enough data
8.4
29
Not enough data
Feature Not Available
Not enough data
8.8
41
Not enough data
9.0
59
Not enough data
7.7
27
Not enough data
8.2
38
Not enough data
Platform
7.5
312
8.5
10
7.4
165
7.7
10
Feature Not Available
8.7
10
8.3
400
9.0
10
8.5
409
8.8
10
8.0
292
8.8
10
8.2
401
8.8
10
8.4
423
9.2
10
Categories
Categories
Shared Categories
Paychex and Payroll Partners are categorized as Core HR and Time & Attendance
Unique Categories
Payroll Partners has no unique categories
Reviews
Reviewers' Company Size
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Payroll Partners
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
4.0%
Retail
3.9%
Other
74.2%
Marketing and Advertising
14.3%
Information Technology and Services
14.3%
Consulting
9.5%
Human Resources
9.5%
Computer Games
9.5%
Other
42.9%
Discussions
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
Payroll Partners has no discussions with answers
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