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At a Glance
Market Segments
Small-Business (75.5% of reviews)
Mid-Market (73.7% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
No pricing available
Paychex
Star Rating
(1,627)4.1 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexPaylocity
Star Rating
(4,896)4.5 out of 5
Market Segments
Mid-Market (73.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about PaylocitySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Paylocity excels in its Self-Service Portal with a score of 9.0, allowing employees to easily access their information and manage their benefits. In contrast, Paychex's portal scored 8.3, which some users feel lacks certain intuitive features.
- Reviewers mention that Paylocity's Payroll Entry feature is highly rated at 9.1, making it easy for HR teams to process payroll efficiently. Paychex, while also strong at 8.7, has been noted by users to have a slightly more cumbersome interface.
- G2 users highlight Paylocity's superior Time & Attendance Tracking with a score of 8.5, which integrates seamlessly with their scheduling tools. Paychex's score of 8.7 is commendable, but some users feel it lacks the same level of integration and ease of use.
- Reviewers say that Paylocity's Web Portal is particularly user-friendly, scoring 9.0, which enhances the overall user experience. Paychex's portal, rated at 8.7, has received feedback for being less intuitive, especially for new users.
- Users on G2 report that Paylocity's Compliance features are robust, scoring 8.3, which helps businesses stay on top of regulatory requirements. Paychex's compliance score of 8.4 is strong, but some users feel it could benefit from more proactive updates.
- Reviewers mention that Paylocity's Employee Reimbursement feature scores 8.9, making it easy for employees to submit and track their expenses. Paychex, with a score of 8.8, is also effective, but users have noted that the submission process can be less straightforward.
Pricing
Entry-Level Pricing
Paylocity
No pricing availableFree Trial
Paychex
No trial information availablePaylocity
Free Trial is available
Ratings
Meets Requirements
8.7
1,304
9.0
3,919
Ease of Use
8.5
1,364
9.0
3,954
Ease of Setup
8.3
974
8.2
2,426
Ease of Admin
8.5
954
8.7
2,338
Quality of Support
8.3
1,257
8.8
3,448
Has the product been a good partner in doing business?
8.5
953
8.9
2,343
Product Direction (% positive)
7.5
1,281
8.8
3,681
Features by Category
Core HR
8.1
113
8.3
931
7.8
106
8.3
1037
7.8
52
7.1
523
8.1
76
7.9
670
8.4
113
8.3
888
7.7
114
7.9
816
Generative AI
4.3
5
6.1
221
Platform
7.5
312
7.8
1339
7.4
165
7.7
948
Feature Not Available
7.3
748
8.3
400
8.3
1398
8.5
409
8.5
1313
8.0
292
8.5
1278
8.2
401
8.3
1400
8.4
423
8.6
1392
Expense Reports
8.4
40
|
Verified
9.0
950
|
Verified
8.2
32
|
Verified
8.9
892
|
Verified
Feature Not Available
8.8
912
|
Verified
8.1
26
|
Verified
9.1
1031
|
Verified
8.8
37
|
Verified
9.3
1049
|
Verified
Feature Not Available
Feature Not Available
7.4
19
|
Verified
8.9
819
|
Verified
Agentic AI - Expense Management
Not enough data
7.1
11
Not enough data
7.3
11
Travel Management
Feature Not Available
7.8
369
Feature Not Available
7.5
343
Feature Not Available
7.5
341
7.5
16
|
Verified
8.3
548
Client Invoicing
Feature Not Available
8.2
1035
|
Verified
Feature Not Available
Feature Not Available
8.2
75
|
Verified
7.8
795
Mobile
7.6
25
|
Verified
9.1
940
|
Verified
7.5
21
|
Verified
8.6
580
Feature Not Available
Feature Not Available
Platform
Feature Not Available
8.0
373
|
Verified
7.8
24
|
Verified
8.6
706
|
Verified
Administration
8.5
26
|
Verified
8.5
512
Administration
8.0
135
|
Verified
8.4
1365
|
Verified
7.9
137
|
Verified
8.4
1484
|
Verified
8.1
141
|
Verified
8.4
1477
|
Verified
7.9
131
|
Verified
8.5
1292
|
Verified
8.3
199
|
Verified
8.7
1717
|
Verified
Platform
8.2
217
|
Verified
8.5
1723
|
Verified
7.7
99
|
Verified
8.2
1206
|
Verified
6.9
35
8.0
989
|
Verified
8.2
208
|
Verified
8.9
1774
|
Verified
8.0
149
|
Verified
8.6
1551
|
Verified
7.5
76
|
Verified
6.7
376
Employee Self Service
8.6
850
|
Verified
9.0
1750
|
Verified
8.0
544
|
Verified
8.2
1170
|
Verified
8.3
528
|
Verified
8.6
1537
|
Verified
Administration
8.7
854
|
Verified
9.1
1773
|
Verified
7.9
560
|
Verified
8.3
1650
|
Verified
9.3
929
|
Verified
9.5
1805
|
Verified
8.5
405
|
Verified
8.0
861
|
Verified
8.9
778
|
Verified
9.1
1686
|
Verified
8.7
562
|
Verified
8.8
1493
|
Verified
8.6
454
|
Verified
8.9
1460
|
Verified
9.1
780
|
Verified
9.2
1579
|
Verified
9.1
829
|
Verified
9.2
1601
|
Verified
Taxes
9.1
876
|
Verified
9.1
1684
|
Verified
9.0
832
|
Verified
9.0
1637
|
Verified
9.1
825
|
Verified
9.1
1580
|
Verified
Integration
7.8
262
|
Verified
8.1
995
|
Verified
7.7
302
|
Verified
8.6
1193
|
Verified
7.7
306
|
Verified
8.0
948
|
Verified
7.6
265
|
Verified
8.2
967
|
Verified
Platform
8.6
859
|
Verified
8.6
1684
|
Verified
8.6
837
|
Verified
8.6
1670
|
Verified
8.8
871
|
Verified
8.9
1667
|
Verified
8.7
724
|
Verified
8.9
1547
|
Verified
Benefits Administration Platform Features
8.2
233
8.5
683
8.0
196
7.9
374
7.0
112
8.0
580
8.3
172
8.5
652
8.5
190
8.3
527
8.3
225
9.0
738
8.4
210
8.6
637
7.9
152
8.2
560
Benefits Administration Platform Features
8.2
233
8.5
683
8.0
196
7.9
374
7.0
112
8.0
580
8.3
172
8.5
652
8.5
190
8.3
527
8.3
225
9.0
738
8.4
210
8.6
637
8.3
222
8.6
609
7.9
152
8.2
560
7.6
102
8.1
472
5.8
19
6.9
169
6.7
23
Feature Not Available
Generative AI
6.2
14
Feature Not Available
6.1
14
Feature Not Available
6.2
14
Feature Not Available
Platform
7.5
312
7.8
1339
7.4
165
7.7
948
Feature Not Available
7.3
748
8.3
400
8.3
1398
8.5
409
8.5
1313
8.0
292
8.5
1278
8.2
401
8.3
1400
8.4
423
8.6
1392
Compliance
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Not enough data
Platform
6.5
9
Not enough data
7.0
9
Not enough data
7.3
8
Not enough data
Support
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
7.2
10
Not enough data
6.9
12
Not enough data
6.5
12
Not enough data
6.5
11
Not enough data
Payment Methods
Not enough data
9.0
86
Not enough data
9.2
97
Not enough data
8.9
81
Payment Processing
Not enough data
8.9
80
Not enough data
9.1
89
Not enough data
8.9
90
Not enough data
9.1
97
Not enough data
8.4
87
Not enough data
8.6
79
Not enough data
9.2
98
Security and Compliance
Not enough data
9.0
64
Not enough data
8.8
63
Not enough data
9.0
69
Not enough data
9.1
70
Not enough data
8.9
63
Not enough data
8.8
66
Integration
Not enough data
8.9
66
Not enough data
8.8
68
Not enough data
8.7
70
Payment Types
Not enough data
9.0
84
Not enough data
8.8
66
Not enough data
8.7
14
Agentic AI - Enterprise Payment
Not enough data
Not enough data
Automation
7.3
25
Not enough data
Logistics
7.9
30
Not enough data
7.5
27
Not enough data
6.7
25
Not enough data
Management
6.5
19
Not enough data
7.4
20
Not enough data
7.7
25
Not enough data
8.0
30
Not enough data
8.1
30
Not enough data
8.4
31
Not enough data
7.6
28
Not enough data
Monitoring
7.6
25
Not enough data
7.6
26
Not enough data
7.1
26
Not enough data
Setup
Not enough data
9.0
266
Not enough data
9.3
391
Not enough data
9.1
278
Performance
Not enough data
8.8
224
Not enough data
8.6
47
Not enough data
8.7
230
Not enough data
8.8
231
Payment Cards
Not enough data
9.3
371
Not enough data
9.3
346
Not enough data
9.1
304
Reporting
Not enough data
9.1
298
Not enough data
8.9
268
Not enough data
8.9
268
Not enough data
8.7
247
Payments
Not enough data
9.2
306
Not enough data
9.1
294
Not enough data
9.4
370
Not enough data
9.1
279
Fraud & Risk Management
Not enough data
9.2
298
Not enough data
9.2
286
Not enough data
9.1
265
Agentic AI - Spend Management
Not enough data
Not enough data
Planning
Not enough data
8.3
33
Not enough data
7.7
31
Not enough data
7.7
32
Not enough data
8.1
32
Execution
Not enough data
7.7
18
Not enough data
8.2
37
Not enough data
8.0
37
Analytics
Not enough data
8.0
35
Not enough data
8.4
34
Not enough data
8.8
34
Agentic AI - Procure to Pay
Not enough data
Not enough data
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
6.8
21
Not enough data
6.6
50
7.6
571
7.6
22
|
Verified
Not enough data
Platform
7.5
312
7.8
1339
7.4
165
7.7
948
Feature Not Available
7.3
748
8.3
400
8.3
1398
8.5
409
8.5
1313
8.0
292
8.5
1278
8.2
401
8.3
1400
8.4
423
8.6
1392
Invoice Management
Not enough data
9.0
233
Not enough data
8.6
177
Not enough data
8.9
184
Invoice Processing
Not enough data
9.0
200
Not enough data
9.2
266
Not enough data
9.1
231
Not enough data
8.6
157
Analytics
Not enough data
9.1
220
Not enough data
7.8
48
Not enough data
8.7
160
Integration
Not enough data
9.1
214
Not enough data
9.1
217
Not enough data
9.0
171
Risk
Not enough data
7.9
51
Not enough data
8.9
180
Not enough data
7.7
45
Recovery
Not enough data
8.5
153
Not enough data
8.7
184
Audit
Not enough data
8.6
175
Not enough data
8.6
147
Not enough data
8.7
161
Not enough data
8.8
182
Fraud
Not enough data
8.9
174
Not enough data
8.8
159
Not enough data
9.0
169
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Generation
Not enough data
8.4
62
Not enough data
9.0
315
Not enough data
9.0
67
Invoice Processing
Not enough data
9.3
392
Not enough data
8.9
257
Not enough data
8.8
244
Not enough data
9.1
279
Analytics
Not enough data
9.0
326
Not enough data
8.9
60
Not enough data
8.7
221
Not enough data
9.2
354
Integration
Not enough data
8.9
293
Not enough data
9.2
360
Not enough data
8.7
233
Not enough data
8.8
275
Agentic AI - Invoice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Background Check Administration
8.0
21
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
Background Check Data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Not enough data
Background Check Additional Functionality
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
Not enough data
AI Insight Check - Background Check
Not enough data
Not enough data
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Management
Not enough data
8.5
9
Not enough data
8.4
52
Not enough data
8.3
53
Not enough data
8.1
53
Planning
Not enough data
8.3
53
Not enough data
7.6
51
Not enough data
7.9
50
Not enough data
7.9
49
Invoice Management
Not enough data
8.2
49
Not enough data
7.9
49
Not enough data
7.7
49
Supplier Management
Not enough data
7.1
8
Not enough data
6.3
8
Not enough data
7.7
8
Execution
Not enough data
7.3
8
Not enough data
8.4
53
Not enough data
8.0
52
Invoice Processing
Not enough data
8.3
49
Not enough data
8.4
49
Not enough data
8.6
48
Not enough data
8.3
47
Not enough data
8.5
48
Supplier Information
Not enough data
8.3
49
Not enough data
7.9
7
Not enough data
8.4
50
Analytics
Not enough data
8.5
48
Not enough data
8.5
48
Not enough data
8.5
49
Not enough data
8.6
49
Not enough data
8.1
48
Integration
Not enough data
8.1
9
Not enough data
8.2
49
Not enough data
8.0
50
Not enough data
7.1
8
Agentic AI - Purchasing
Not enough data
Not enough data
Not enough data
Not enough data
Performance reviews
5.0
8
7.4
273
6.9
9
7.6
329
5.6
8
7.9
337
Goals
6.0
8
7.8
312
6.2
7
7.4
270
Feedback
6.5
9
7.6
302
|
Verified
6.5
8
7.6
300
|
Verified
6.5
8
7.3
262
6.0
7
8.1
297
Data
6.7
8
8.2
358
|
Verified
6.7
9
8.1
344
|
Verified
Agentic AI - Performance Management
Not enough data
6.1
32
Not enough data
5.7
31
Reports
6.8
11
Not enough data
6.9
12
Not enough data
6.8
12
Not enough data
8.2
12
Not enough data
Cleaning
6.4
13
Not enough data
7.6
11
Not enough data
8.0
11
Not enough data
Generative AI
7.0
9
Not enough data
6.9
9
Not enough data
5.7
9
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Core Features - Employee Experience Software
Not enough data
8.0
103
Not enough data
7.8
105
People Analytics - Employee Experience Software
Not enough data
7.6
97
Not enough data
7.7
96
Advanced Features - Employee Experience Software
Not enough data
7.3
93
Not enough data
7.3
96
Not enough data
7.3
94
Employee Improvement - Employee Experience Software
Not enough data
7.9
103
Not enough data
7.7
100
Not enough data
7.4
98
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
5.8
27
Not enough data
5.8
28
Not enough data
6.3
28
Sourcing
Not enough data
8.0
421
Not enough data
8.2
443
Not enough data
7.2
40
Not enough data
8.5
48
Not enough data
7.2
40
Candidate Management - Applicant Tracking System
Not enough data
8.1
278
Not enough data
8.4
45
Not enough data
8.5
48
Not enough data
6.9
41
Not enough data
7.6
39
Not enough data
6.9
39
Not enough data
7.4
43
Platform
7.5
312
7.8
1339
7.4
165
7.7
948
Feature Not Available
7.3
748
8.3
400
8.3
1398
8.5
409
8.5
1313
8.0
292
8.5
1278
8.2
401
8.3
1400
8.4
423
8.6
1392
AI - Applicant Tracking Systems (ATS)
Not enough data
5.4
28
Not enough data
6.1
29
Not enough data
5.2
28
Agentic AI - Onboarding
Not enough data
6.1
58
Not enough data
5.8
57
Not enough data
6.0
57
Not enough data
6.0
56
Not enough data
6.2
57
Platform Content
8.0
106
7.9
577
8.2
114
8.4
812
8.2
95
8.6
840
7.6
47
7.5
490
7.0
46
7.7
458
7.1
45
7.7
464
Platform Additional Functionality
8.4
130
8.9
1016
7.5
52
7.0
307
7.9
61
8.1
680
7.8
83
8.6
878
7.9
101
8.6
908
Platform Data
7.7
57
Feature Not Available
7.9
78
8.5
794
7.6
64
8.3
590
Platform
7.5
312
7.8
1339
7.4
165
7.7
948
Feature Not Available
7.3
748
8.3
400
8.3
1398
8.5
409
8.5
1313
8.0
292
8.5
1278
8.2
401
8.3
1400
8.4
423
8.6
1392
Recruiting and Onboarding
6.6
50
7.6
571
8.3
117
8.8
960
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Agentic AI - Vendor Management
Not enough data
Not enough data
Revenue Recognition
Not enough data
7.8
36
Not enough data
7.0
29
Not enough data
7.2
29
Course Authoring
Not enough data
8.1
149
Not enough data
7.8
138
Not enough data
8.0
144
Not enough data
7.9
131
Course Delivery
Not enough data
7.8
143
Not enough data
8.3
173
Not enough data
8.1
161
Course Management
Not enough data
7.1
112
Not enough data
7.8
140
Not enough data
7.6
124
Not enough data
7.9
132
LMS Marketplace
Not enough data
Feature Not Available
Not enough data
7.7
119
Not enough data
Feature Not Available
Interface
Not enough data
Feature Not Available
Not enough data
6.9
103
Training & eLearning
Not enough data
7.9
138
Not enough data
8.1
149
Not enough data
8.0
145
Not enough data
7.8
126
Not enough data
8.0
147
Not enough data
8.0
152
Not enough data
8.0
157
Generative AI
Not enough data
6.2
54
Not enough data
6.1
51
Not enough data
6.4
52
Agentic AI - Corporate Learning Management Systems
Not enough data
6.6
15
Not enough data
6.6
15
Time Tracking
8.3
218
8.9
1196
8.4
132
8.3
741
8.4
95
7.9
570
Client Invoicing
Feature Not Available
8.2
1035
|
Verified
Feature Not Available
Feature Not Available
8.2
75
|
Verified
7.8
795
Mobile Time Tracking
8.3
151
8.6
857
Administration
8.0
135
|
Verified
8.4
1365
|
Verified
7.9
137
|
Verified
8.4
1484
|
Verified
8.1
141
|
Verified
8.4
1477
|
Verified
7.9
131
|
Verified
8.5
1292
|
Verified
8.3
199
|
Verified
8.7
1717
|
Verified
Platform
8.2
217
|
Verified
8.5
1723
|
Verified
7.7
99
|
Verified
8.2
1206
|
Verified
6.9
35
8.0
989
|
Verified
8.2
208
|
Verified
8.9
1774
|
Verified
8.0
149
|
Verified
8.6
1551
|
Verified
7.5
76
|
Verified
6.7
376
Platform
7.5
312
7.8
1339
7.4
165
7.7
948
Feature Not Available
7.3
748
8.3
400
8.3
1398
8.5
409
8.5
1313
8.0
292
8.5
1278
8.2
401
8.3
1400
8.4
423
8.6
1392
Platform
7.5
312
7.8
1339
7.4
165
7.7
948
Feature Not Available
7.3
748
8.3
400
8.3
1398
8.5
409
8.5
1313
8.0
292
8.5
1278
8.2
401
8.3
1400
8.4
423
8.6
1392
Workforce Management Platform Features
8.8
31
7.2
175
8.0
27
7.3
179
8.6
68
8.4
240
8.4
67
8.1
241
8.4
29
7.7
184
Feature Not Available
7.4
163
8.8
41
8.1
219
9.0
59
8.5
241
7.7
27
6.9
166
8.2
38
7.8
204
Platform
7.5
312
7.8
1339
7.4
165
7.7
948
Feature Not Available
7.3
748
8.3
400
8.3
1398
8.5
409
8.5
1313
8.0
292
8.5
1278
8.2
401
8.3
1400
8.4
423
8.6
1392
Categories
Categories
Shared Categories
Paychex and Paylocity are categorized as Payroll, HCM Software, Core HR, Onboarding, Performance Management, Benefits Administration, Corporate Learning Management Systems, Time Tracking, Expense Management, and Workforce Management
Unique Categories
Paychex is categorized as PEO Providers, HR Analytics, Candidate Relationship Management, Background Check, and Time & Attendance
Paylocity is categorized as Employee Experience, Spend Management, AP Automation, Applicant Tracking Systems (ATS), Purchasing, Procure to Pay, Enterprise Payment, Invoice Management, and Vendor Management
Reviews
Reviewers' Company Size
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paylocity
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
4.0%
Retail
3.9%
Other
74.2%
Computer Software
12.3%
Information Technology and Services
7.7%
Non-Profit Organization Management
5.7%
Hospital & Health Care
5.3%
Financial Services
4.2%
Other
64.9%
Discussions
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
How can we get more training on reporting? Or custom reporting
2 Comments
NO
There are tutorials in the portal as well as you were assigned a dedicated specialist. either should be able to assist your in making custom reports.Read more
Can I use paylocity at home?
27 Comments
CD
Yes! Paylocity is simple and easy to use from anywhere with an internet connection. I was able to run about 5 payrolls from home WITH support from our...Read more
Is paylocity a HRIS system?
6 Comments
KE
On 16th May I opened a Divvy account. On 20 May, my account was suspended.
I didn't do any action or transaction from my account during these 4 days. I...Read more
I would like to set up Paylocity to hold all of my personnel records.
3 Comments
SK
You can actually import those documents from the folders on your computer into each employees profile. Read more
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