G2 reviewers report that Paylocity excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Paychex. Users appreciate its extensive integration capabilities, with over 350 native integrations that allow it to serve as a central hub for various software ecosystems, enhancing operational efficiency.
Users say that Paylocity's customizability is a standout feature, enabling businesses to tailor the platform to their specific needs. Reviewers highlight the ability to configure granular settings for pay types and complex PTO accruals, which can be a game-changer for organizations with unique payroll requirements.
According to verified reviews, Paychex is praised for its user-friendly interface and straightforward payroll tracking. Users find it convenient to manage pay and deductions in one place, which simplifies the payroll process and enhances the overall user experience.
Reviewers mention that while Paylocity offers a robust compliance dashboard that is particularly beneficial for multistate payroll processing, Paychex also provides essential compliance features, making it a reliable choice for small businesses looking to stay compliant without extensive resources.
G2 reviewers highlight that Paylocity's implementation process is generally quick and intuitive, which is a significant advantage for companies looking to get up and running swiftly. In contrast, some Paychex users have noted that while the initial setup is manageable, it may not be as seamless as Paylocity's.
Users report that Paylocity's support quality is notably higher, with many praising the responsiveness and helpfulness of the support team. Paychex users, while generally satisfied, have indicated that there can be variability in support experiences, which may affect user confidence during critical times.
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
Yes! Paylocity is simple and easy to use from anywhere with an internet connection. I was able to run about 5 payrolls from home WITH support from our...Read more
Is paylocity a HRIS system?
6 Comments
KE
On 16th May I opened a Divvy account. On 20 May, my account was suspended.
I didn't do any action or transaction from my account during these 4 days. I...Read more
I need to be able to streamline onboarding processes
3 Comments
SK
Get with Paylocity regarding the Onboarding Module. We have been using it for about 2 years and have incorporated our background checks, OIG checks,...Read more
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