G2 reviewers report that Paychex excels in user experience, highlighting its clean, user-friendly interface and the ability to see paychecks in real time. Users appreciate having a central location for pay and benefits, making it easier to manage payroll tasks.
Users say that Paycor offers flexibility in payroll management, allowing adjustments even after processing. This feature is particularly praised for its intuitive design, which simplifies the payroll process and reduces backend complexities.
According to verified reviews, Paychex stands out for its customizability, with users noting the ability to tailor dashboards and reports to their specific needs. This level of personalization is a significant advantage for businesses looking to streamline their payroll processes.
Reviewers mention that while Paycor is easy to use, it sometimes lacks the depth of features that Paychex provides, particularly in areas like expense management and benefits administration, where Paychex scores notably higher.
G2 reviewers highlight the quality of support from Paychex, with many users expressing satisfaction with their dedicated account representatives who assist in creating custom reports and resolving issues quickly. This level of support can be crucial for businesses that require ongoing assistance.
Users report that Paycor's customer support is knowledgeable about specific industry needs, such as tax issues for churches, which can be a significant advantage for organizations in niche sectors. However, some users feel that the overall support experience could be improved compared to Paychex.
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
How can we get more training on reporting? Or custom reporting
2 Comments
NO
There are tutorials in the portal as well as you were assigned a dedicated specialist. either should be able to assist your in making custom reports.Read more
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