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At a Glance
Market Segments
Small-Business (75.5% of reviews)
Mid-Market (74.3% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
No pricing available
Paychex
Star Rating
(1,632)4.1 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexPaycor
Star Rating
(1,267)3.9 out of 5
Market Segments
Mid-Market (74.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about PaycorSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Paychex excels in user experience, highlighting its clean, user-friendly interface and the ability to see paychecks in real time. Users appreciate having a central location for pay and benefits, making it easier to manage payroll tasks.
- Users say that Paycor offers flexibility in payroll management, allowing adjustments even after processing. This feature is particularly praised for its intuitive design, which simplifies the payroll process and reduces backend complexities.
- According to verified reviews, Paychex stands out for its customizability, with users noting the ability to tailor dashboards and reports to their specific needs. This level of personalization is a significant advantage for businesses looking to streamline their payroll processes.
- Reviewers mention that while Paycor is easy to use, it sometimes lacks the depth of features that Paychex provides, particularly in areas like expense management and benefits administration, where Paychex scores notably higher.
- G2 reviewers highlight the quality of support from Paychex, with many users expressing satisfaction with their dedicated account representatives who assist in creating custom reports and resolving issues quickly. This level of support can be crucial for businesses that require ongoing assistance.
- Users report that Paycor's customer support is knowledgeable about specific industry needs, such as tax issues for churches, which can be a significant advantage for organizations in niche sectors. However, some users feel that the overall support experience could be improved compared to Paychex.
Pricing
Entry-Level Pricing
Paycor
No pricing availableFree Trial
Paychex
No trial information availablePaycor
Free Trial is available
Ratings
Meets Requirements
8.7
1,306
8.3
1,020
Ease of Use
8.5
1,366
8.4
1,057
Ease of Setup
8.3
976
7.7
668
Ease of Admin
8.5
956
7.9
556
Quality of Support
8.3
1,259
7.5
884
Has the product been a good partner in doing business?
8.5
955
7.7
567
Product Direction (% positive)
7.5
1,283
7.5
1,028
Features by Category
Core HR
8.1
113
7.5
214
7.8
106
7.6
222
7.8
52
5.9
118
8.1
76
7.0
168
8.4
113
7.5
194
7.7
114
7.3
205
Generative AI
4.3
5
5.7
41
Platform
7.5
312
6.9
500
7.4
165
7.0
410
Feature Not Available
6.7
234
8.3
400
7.6
517
8.5
409
7.8
510
8.0
292
7.6
450
8.2
401
7.3
504
8.4
423
7.9
509
Expense Reports
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Not enough data
Agentic AI - Expense Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Travel Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Not enough data
Mobile
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Not enough data
Platform
7.7
13
Not enough data
7.8
24
|
Verified
Not enough data
Administration
8.5
26
|
Verified
Not enough data
Administration
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Not enough data
Platform
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Not enough data
Employee Self Service
8.6
852
|
Verified
8.5
442
|
Verified
8.0
544
|
Verified
7.6
398
|
Verified
8.3
528
|
Verified
7.8
409
|
Verified
Administration
8.7
856
|
Verified
8.4
437
|
Verified
7.9
561
|
Verified
7.9
423
|
Verified
9.3
930
|
Verified
9.1
442
|
Verified
8.5
405
|
Verified
7.3
320
8.9
778
|
Verified
8.4
430
|
Verified
8.7
562
|
Verified
8.1
402
|
Verified
8.6
454
|
Verified
8.2
391
|
Verified
9.2
781
|
Verified
8.5
404
|
Verified
9.1
829
|
Verified
8.1
404
|
Verified
Taxes
9.1
877
|
Verified
8.1
426
|
Verified
9.0
833
|
Verified
7.9
414
|
Verified
9.1
825
|
Verified
7.8
406
|
Verified
Integration
7.8
262
|
Verified
7.2
326
|
Verified
7.7
302
|
Verified
7.8
357
|
Verified
7.7
306
|
Verified
7.2
322
|
Verified
7.6
265
|
Verified
7.6
324
|
Verified
Platform
8.6
859
|
Verified
7.7
401
|
Verified
8.6
837
|
Verified
7.8
405
|
Verified
8.8
871
|
Verified
7.8
399
|
Verified
8.7
725
|
Verified
8.0
374
|
Verified
Benefits Administration Platform Features
8.2
233
7.7
234
8.0
196
7.6
217
7.0
112
6.8
188
8.3
172
7.8
222
8.5
190
7.4
142
8.3
225
8.1
229
8.4
210
7.7
205
7.9
152
7.3
151
Benefits Administration Platform Features
8.2
233
7.7
234
8.0
196
7.6
217
7.0
112
6.8
188
8.3
172
7.8
222
8.5
190
7.4
142
8.3
225
8.1
229
8.4
210
7.7
205
8.3
222
7.4
116
7.9
152
7.3
151
7.6
102
7.0
159
5.8
19
6.3
92
6.7
23
7.4
101
Generative AI
Feature Not Available
5.8
33
Feature Not Available
5.6
34
Feature Not Available
5.5
34
Platform
7.5
312
6.9
500
7.4
165
7.0
410
Feature Not Available
6.7
234
8.3
400
7.6
517
8.5
409
7.8
510
8.0
292
7.6
450
8.2
401
7.3
504
8.4
423
7.9
509
Compliance
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Not enough data
Platform
6.5
9
Not enough data
7.0
9
Not enough data
7.3
8
Not enough data
Support
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
7.2
10
Not enough data
6.9
12
Not enough data
6.5
12
Not enough data
6.5
11
Not enough data
Automation
7.3
25
7.7
279
Logistics
7.9
30
7.5
288
7.5
27
7.6
278
6.7
25
7.6
250
Management
6.5
19
7.3
256
7.4
20
7.6
260
7.7
25
7.7
279
8.0
30
7.9
292
8.1
30
7.8
289
8.4
31
8.5
293
7.6
28
7.9
275
Monitoring
7.6
25
7.7
266
7.6
26
7.7
270
7.1
26
7.6
260
Basics
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
8.6
11
Content
Not enough data
9.0
10
Not enough data
9.0
10
Not enough data
9.0
10
Logistics
Not enough data
9.0
10
Not enough data
9.2
10
Recruiting and Onboarding
Not enough data
9.1
108
Platform
7.5
312
6.9
500
7.4
165
7.0
410
Feature Not Available
6.7
234
8.3
400
7.6
517
8.5
409
7.8
510
8.0
292
7.6
450
8.2
401
7.3
504
8.4
423
7.9
509
Platform Basics
Not enough data
7.8
59
Not enough data
8.3
60
Not enough data
8.0
58
Not enough data
8.6
60
Platform Functionality
Not enough data
8.1
57
Not enough data
8.2
58
Platform Data
Not enough data
8.0
60
Not enough data
8.2
59
Not enough data
8.0
59
Not enough data
8.0
59
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
6.8
21
Not enough data
6.6
50
7.7
216
7.6
22
|
Verified
Not enough data
Platform
7.5
312
6.9
500
7.4
165
7.0
410
Feature Not Available
6.7
234
8.3
400
7.6
517
8.5
409
7.8
510
8.0
292
7.6
450
8.2
401
7.3
504
8.4
423
7.9
509
Background Check Administration
8.0
21
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
Background Check Data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Not enough data
Background Check Additional Functionality
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
Not enough data
AI Insight Check - Background Check
Feature Not Available
Not enough data
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Platform Basics
Not enough data
8.9
6
Not enough data
8.0
5
Not enough data
9.0
5
Platform Performance
Not enough data
9.3
5
Not enough data
9.0
5
Platform Functionality
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.3
5
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
8.7
5
Generative AI
Not enough data
6.7
5
Training & eLearning
Not enough data
7.7
59
Not enough data
Feature Not Available
Not enough data
8.1
57
Not enough data
8.1
57
Operations
Not enough data
8.0
46
Not enough data
8.1
44
Not enough data
8.0
46
Not enough data
8.0
46
Not enough data
7.5
43
Performance reviews
5.0
8
7.8
84
6.9
9
7.9
91
5.6
8
8.1
94
Goals
6.0
8
8.0
95
6.2
7
8.1
86
Feedback
6.5
9
7.8
91
6.5
8
7.8
87
6.5
8
7.9
91
6.0
7
8.2
90
Data
6.7
8
8.0
91
6.7
9
7.9
87
Agentic AI - Performance Management
Feature Not Available
6.7
14
Feature Not Available
6.4
14
Reports
6.8
11
Not enough data
6.9
12
Not enough data
6.8
12
Not enough data
8.2
12
Not enough data
Cleaning
6.4
13
Not enough data
7.6
11
Not enough data
8.0
11
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
5.7
9
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Generative AI
Not enough data
6.3
30
Recruitment Platform - Recruitment Platforms
Not enough data
8.2
16
Not enough data
7.6
15
Not enough data
7.2
15
Not enough data
7.3
16
Not enough data
7.0
15
Not enough data
7.4
15
Recruitment AI - Recruitment Platforms
Not enough data
6.8
15
Not enough data
6.4
15
Not enough data
7.2
15
Agentic AI - Recruitment Platforms
Not enough data
6.2
13
Not enough data
6.2
13
Not enough data
6.2
13
Resource Planning - Workforce Planning
Not enough data
8.0
9
Not enough data
8.5
9
Not enough data
8.1
9
Not enough data
8.1
9
Human Resources - Workforce Planning
Not enough data
8.1
9
Not enough data
7.4
9
Not enough data
8.0
9
Not enough data
8.1
9
Platform - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
4.8
8
Not enough data
4.8
8
Not enough data
5.0
8
Sourcing
Not enough data
7.7
197
Not enough data
7.9
190
Not enough data
6.9
9
Not enough data
8.1
9
Not enough data
6.7
9
Candidate Management - Applicant Tracking System
Not enough data
7.7
167
Not enough data
7.8
9
Not enough data
8.1
9
Not enough data
6.5
9
Not enough data
6.5
9
Not enough data
7.2
9
Not enough data
6.1
9
Platform
7.5
312
6.9
500
7.4
165
7.0
410
Feature Not Available
6.7
234
8.3
400
7.6
517
8.5
409
7.8
510
8.0
292
7.6
450
8.2
401
7.3
504
8.4
423
7.9
509
AI - Applicant Tracking Systems (ATS)
Not enough data
5.2
8
Not enough data
5.2
8
Not enough data
5.2
8
Agentic AI - Onboarding
Feature Not Available
6.1
21
Not enough data
6.2
21
Feature Not Available
6.0
22
Not enough data
6.1
22
Feature Not Available
6.2
22
Platform Content
8.0
106
7.3
220
8.2
114
7.4
210
8.2
95
7.9
215
7.6
47
6.8
159
7.0
46
6.9
133
7.1
45
6.8
130
Platform Additional Functionality
8.4
130
8.0
237
7.5
52
Feature Not Available
7.9
61
7.2
169
7.8
83
7.8
207
7.9
101
7.8
220
Platform Data
7.7
57
6.9
164
7.9
78
7.2
146
7.6
64
7.3
163
Platform
7.5
312
6.9
500
7.4
165
7.0
410
Feature Not Available
6.7
234
8.3
400
7.6
517
8.5
409
7.8
510
8.0
292
7.6
450
8.2
401
7.3
504
8.4
423
7.9
509
Recruiting and Onboarding
6.6
50
7.7
216
8.3
117
8.2
234
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
7.7
57
Not enough data
7.5
52
Not enough data
7.7
55
Not enough data
Feature Not Available
Course Delivery
Not enough data
7.6
62
Not enough data
8.0
61
Not enough data
7.5
54
Course Management
Not enough data
6.8
44
Not enough data
7.5
54
Not enough data
7.7
50
Not enough data
7.8
56
LMS Marketplace
Not enough data
Feature Not Available
Not enough data
7.4
46
Not enough data
Feature Not Available
Interface
Not enough data
Feature Not Available
Not enough data
6.9
42
Training & eLearning
Not enough data
7.9
49
Not enough data
7.7
59
Not enough data
7.9
53
Not enough data
Feature Not Available
Not enough data
8.1
57
Not enough data
8.1
57
Not enough data
8.0
52
Generative AI
Feature Not Available
5.8
16
Feature Not Available
5.8
16
Feature Not Available
5.8
16
Agentic AI - Corporate Learning Management Systems
Feature Not Available
6.7
8
Feature Not Available
6.7
8
Platform Basics
Not enough data
7.5
72
Not enough data
7.9
72
Not enough data
7.3
73
Platform Content
Not enough data
7.3
75
Not enough data
7.2
73
Not enough data
7.3
75
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
7.6
71
Not enough data
7.3
75
Not enough data
7.9
77
Not enough data
7.2
75
Platform
7.5
312
6.9
500
7.4
165
7.0
410
Feature Not Available
6.7
234
8.3
400
7.6
517
8.5
409
7.8
510
8.0
292
7.6
450
8.2
401
7.3
504
8.4
423
7.9
509
Platform Basics
Not enough data
6.7
42
Not enough data
7.3
47
|
Verified
Not enough data
7.2
44
|
Verified
Platform Content
Not enough data
6.9
41
|
Verified
Not enough data
7.2
39
|
Verified
Not enough data
7.3
41
|
Verified
Not enough data
6.7
40
|
Verified
Platform Performance
Not enough data
7.3
48
|
Verified
Not enough data
6.6
40
|
Verified
Not enough data
7.4
47
|
Verified
Platform Additional Functionality
Not enough data
7.5
50
|
Verified
Not enough data
7.4
49
|
Verified
Time Tracking
8.3
218
Not enough data
8.4
132
Not enough data
8.4
95
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Not enough data
Mobile Time Tracking
8.3
151
Not enough data
Administration
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Not enough data
Platform
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Not enough data
Platform
7.5
312
6.9
500
7.4
165
7.0
410
Feature Not Available
6.7
234
8.3
400
7.6
517
8.5
409
7.8
510
8.0
292
7.6
450
8.2
401
7.3
504
8.4
423
7.9
509
Platform
7.5
312
6.9
500
7.4
165
7.0
410
Feature Not Available
6.7
234
8.3
400
7.6
517
8.5
409
7.8
510
8.0
292
7.6
450
8.2
401
7.3
504
8.4
423
7.9
509
Workforce Management Platform Features
8.8
31
6.7
61
8.0
27
7.4
93
8.6
68
8.1
127
8.4
67
7.9
126
8.4
29
7.4
94
Feature Not Available
7.1
39
8.8
41
7.3
105
9.0
59
8.0
126
7.7
27
7.2
61
8.2
38
7.5
99
Platform
7.5
312
6.9
500
7.4
165
7.0
410
Feature Not Available
6.7
234
8.3
400
7.6
517
8.5
409
7.8
510
8.0
292
7.6
450
8.2
401
7.3
504
8.4
423
7.9
509
Categories
Categories
Shared Categories
Paychex and Paycor are categorized as Payroll, HCM Software, Core HR, Onboarding, Performance Management, Benefits Administration, Corporate Learning Management Systems, Workforce Management, and Time & Attendance
Unique Categories
Paychex is categorized as PEO Providers, HR Analytics, Time Tracking, Expense Management, Candidate Relationship Management, and Background Check
Reviews
Reviewers' Company Size
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paycor
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
4.0%
Retail
3.9%
Other
74.2%
Hospital & Health Care
7.0%
Non-Profit Organization Management
6.4%
Manufacturing
5.0%
Computer Software
4.7%
Information Technology and Services
3.4%
Other
73.6%
Discussions
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
Can we go back to a Dedicated Customer Service Rep?
3 Comments
KA
This would be a huge benefit from my perspective. Every time we call with question, it would be helpful to get someone who knows us.Read more
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