G2 reviewers report that Paychex excels in providing a user-friendly interface, making it easy for users to track pay and deductions. One user mentioned, "I appreciate seeing my paycheck in real time and having one central location for pay and benefits," highlighting its effectiveness for everyday payroll management.
Users say that Paycom stands out for its intuitive navigation and ease of setup. Reviewers have noted that the platform is easy to navigate, with one stating, "I found the initial setup of Paycom to be very easy," which can significantly reduce onboarding time for new users.
According to verified reviews, Paychex is praised for its comprehensive customer support, with users appreciating the ability to contact customer service for assistance. One user remarked, "Paychex serves as a one-stop shop because I can contact customer service, and they'll send..." indicating a strong support system for users.
Reviewers mention that Paycom provides a robust employee self-service portal, allowing employees to access their benefits and performance information easily. A user highlighted, "I'm able to see all my benefits and performance information, which is really important to me," showcasing its value in enhancing employee engagement.
G2 reviewers report that while Paychex has a solid offering for small businesses, it may not fully meet the needs of larger organizations, as indicated by its lower G2 Scores in comparison to Paycom. Users have expressed a desire for more advanced features that cater to growing businesses.
Users say that Paycom's reporting capabilities are particularly strong, with many finding it helpful for ensuring compliance and generating accurate reports. One reviewer noted, "It helps ensure compliance and provides accurate reports," which is crucial for businesses needing to adhere to regulations.
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
What kind of employee training does Paycom provide and what’s the implementation process?
3 Comments
AL
"Paycom reps have shown up on-site and given training. However, on the business side of things, they can be lacking. The reference guides kind of miss the...Read more
What is your experience with the software?
2 Comments
AG
Our experience was positive. Coming from ADP, Paycom was a complete package and simplified our systems. We've definitely saved a lot of money that way....Read more
Has anyone used the Expense management tool? Has it served to be useful?
2 Comments
DL
Multi project management is a crucial part of running a successful business. Companies https://www.epicflow.com/features/competence-management/ are often...Read more
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