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At a Glance
Market Segments
Small-Business (75.5% of reviews)
Mid-Market (55.4% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
Starting at $9.00 1 Employee
Paychex
Star Rating
(1,627)4.1 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about Paychexisolved
Star Rating
(1,249)4.3 out of 5
Market Segments
Mid-Market (55.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 1 Employee
Learn more about isolvedSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Paychex excels in Payroll Entry with a score of 8.7, while isolved follows closely with 8.9. Reviewers mention that Paychex's streamlined payroll process is user-friendly, making it easier for small businesses to manage payroll efficiently.
- Reviewers mention that Paychex's Direct Deposit feature scores a high 9.4, slightly outperforming isolved's 9.3. Users appreciate the reliability and speed of Paychex's direct deposit, which they find crucial for timely employee payments.
- Users on G2 highlight that Paychex's Time & Attendance Tracking is robust, scoring 8.7 compared to isolved's 8.8. Reviewers say that Paychex offers comprehensive tracking features that integrate well with their payroll system, making it easier to manage employee hours.
- Reviewers mention that isolved shines in Applicant Tracking with a score of 9.0, while Paychex scores 7.6. Users report that isolved's applicant tracking system is intuitive and helps streamline the hiring process effectively.
- Users say that Paychex's Self-Service Capabilities are highly rated at 9.1, compared to isolved's 8.8. Reviewers appreciate the ease with which employees can access their information and manage their benefits through Paychex's self-service portal.
- G2 users report that isolved's Employee Information management scores 8.8, surpassing Paychex's 8.5. Reviewers mention that isolved provides a more comprehensive view of employee data, which aids in better decision-making for HR teams.
Pricing
Entry-Level Pricing
isolved
isolved Featured Pricing
Starting at $9.00
1 Employee
Starting at $9/ Per Employee Per Month (PEPM) Entry level pricing for customers with 50 employees or greater. Please contact isolved for a custom quote to understand isolved’s full platform capabilities.
- Payroll
Free Trial
Paychex
No trial information availableisolved
No trial information availableRatings
Meets Requirements
8.7
1,304
8.6
1,007
Ease of Use
8.5
1,364
8.2
1,026
Ease of Setup
8.3
974
7.9
732
Ease of Admin
8.5
954
8.2
807
Quality of Support
8.3
1,257
8.5
977
Has the product been a good partner in doing business?
8.5
953
8.5
817
Product Direction (% positive)
7.5
1,281
7.8
977
Features by Category
Core HR
8.1
113
8.1
227
7.8
106
8.1
232
7.8
52
6.6
82
8.1
76
7.7
193
8.4
113
8.0
201
7.7
114
8.3
221
Generative AI
4.3
5
6.9
58
Platform
7.5
312
7.6
461
7.4
165
7.3
351
Feature Not Available
7.2
164
8.3
400
8.2
525
8.5
409
8.4
510
8.0
292
8.0
448
8.2
401
8.1
539
8.4
423
8.2
527
Expense Reports
8.4
40
|
Verified
7.3
25
8.2
32
|
Verified
6.0
22
Feature Not Available
5.6
22
8.1
26
|
Verified
7.0
24
8.8
37
|
Verified
8.1
24
Feature Not Available
Feature Not Available
7.4
19
|
Verified
5.3
20
Agentic AI - Expense Management
Not enough data
3.7
5
Not enough data
3.7
5
Travel Management
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
7.5
16
|
Verified
Feature Not Available
Client Invoicing
Feature Not Available
6.7
84
Feature Not Available
7.1
97
8.2
75
|
Verified
6.3
80
Mobile
7.6
25
|
Verified
7.6
24
7.5
21
|
Verified
7.5
23
Feature Not Available
Feature Not Available
Platform
Feature Not Available
6.7
16
7.8
24
|
Verified
8.0
16
Administration
8.5
26
|
Verified
8.4
19
Administration
8.0
135
|
Verified
7.5
211
7.9
137
|
Verified
7.7
219
8.1
141
|
Verified
7.6
212
7.9
131
|
Verified
7.5
192
8.3
199
|
Verified
8.0
256
Platform
8.2
217
|
Verified
8.0
269
7.7
99
|
Verified
7.0
177
6.9
35
6.6
85
8.2
208
|
Verified
8.0
261
8.0
149
|
Verified
7.4
219
7.5
76
|
Verified
5.9
86
Employee Self Service
8.6
850
|
Verified
8.5
603
|
Verified
8.0
544
|
Verified
8.0
450
|
Verified
8.3
528
|
Verified
7.7
451
|
Verified
Administration
8.7
854
|
Verified
8.9
668
|
Verified
7.9
560
|
Verified
8.2
568
|
Verified
9.3
929
|
Verified
9.3
669
|
Verified
8.5
405
|
Verified
7.9
387
8.9
778
|
Verified
9.0
613
|
Verified
8.7
562
|
Verified
8.8
550
|
Verified
8.6
454
|
Verified
8.5
463
|
Verified
9.1
780
|
Verified
9.0
598
|
Verified
9.1
829
|
Verified
8.9
617
|
Verified
Taxes
9.1
876
|
Verified
8.9
628
|
Verified
9.0
832
|
Verified
8.7
610
|
Verified
9.1
825
|
Verified
8.7
587
|
Verified
Integration
7.8
262
|
Verified
7.7
343
7.7
302
|
Verified
7.9
374
|
Verified
7.7
306
|
Verified
7.6
367
|
Verified
7.6
265
|
Verified
7.8
340
|
Verified
Platform
8.6
859
|
Verified
8.2
585
|
Verified
8.6
837
|
Verified
8.4
566
|
Verified
8.8
871
|
Verified
8.6
589
|
Verified
8.7
724
|
Verified
8.5
509
|
Verified
Benefits Administration Platform Features
8.2
233
8.4
303
8.0
196
8.3
273
7.0
112
7.6
235
8.3
172
8.4
274
8.5
190
8.2
107
8.3
225
8.4
316
8.4
210
8.3
255
7.9
152
8.1
105
Benefits Administration Platform Features
8.2
233
8.4
303
8.0
196
8.3
273
7.0
112
7.6
235
8.3
172
8.4
274
8.5
190
8.2
107
8.3
225
8.4
316
8.4
210
8.3
255
8.3
222
8.3
223
7.9
152
8.1
105
7.6
102
7.8
185
5.8
19
7.6
62
6.7
23
8.0
126
Generative AI
6.2
14
6.7
76
6.1
14
6.8
77
6.2
14
Feature Not Available
Platform
7.5
312
7.6
461
7.4
165
7.3
351
Feature Not Available
7.2
164
8.3
400
8.2
525
8.5
409
8.4
510
8.0
292
8.0
448
8.2
401
8.1
539
8.4
423
8.2
527
Compliance
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Not enough data
Platform
6.5
9
Not enough data
7.0
9
Not enough data
7.3
8
Not enough data
Support
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
7.2
10
Not enough data
6.9
12
Not enough data
6.5
12
Not enough data
6.5
11
Not enough data
Automation
7.3
25
8.1
282
Logistics
7.9
30
8.0
295
7.5
27
8.0
263
6.7
25
7.5
188
Management
6.5
19
7.6
183
7.4
20
7.9
208
7.7
25
8.1
266
8.0
30
8.2
308
8.1
30
8.2
299
8.4
31
8.7
321
7.6
28
8.2
262
Monitoring
7.6
25
8.0
228
7.6
26
7.9
231
7.1
26
7.9
234
Basics
Not enough data
7.4
25
Not enough data
8.7
25
Not enough data
8.5
25
Content
Not enough data
7.9
22
Not enough data
7.9
22
Not enough data
8.2
22
Logistics
Not enough data
7.7
24
Not enough data
8.3
24
Recruiting and Onboarding
Not enough data
8.4
22
Platform
7.5
312
7.6
461
7.4
165
7.3
351
Feature Not Available
7.2
164
8.3
400
8.2
525
8.5
409
8.4
510
8.0
292
8.0
448
8.2
401
8.1
539
8.4
423
8.2
527
Basics
Not enough data
8.4
19
Not enough data
8.0
19
Not enough data
8.7
19
Additional Functionality
Not enough data
8.4
18
Not enough data
8.1
18
Not enough data
8.0
18
Content
Not enough data
8.5
21
Not enough data
8.1
21
Recruiting and Onboarding
6.8
21
7.8
17
6.6
50
7.4
114
7.6
22
|
Verified
8.9
17
Platform
7.5
312
7.6
461
7.4
165
7.3
351
Feature Not Available
7.2
164
8.3
400
8.2
525
8.5
409
8.4
510
8.0
292
8.0
448
8.2
401
8.1
539
8.4
423
8.2
527
Background Check Administration
8.0
21
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
Background Check Data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Not enough data
Background Check Additional Functionality
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
Not enough data
AI Insight Check - Background Check
Not enough data
Not enough data
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Platform Basics
Not enough data
7.4
19
Not enough data
7.8
19
Platform Content
Not enough data
7.6
18
Not enough data
6.9
19
Not enough data
7.5
19
Not enough data
6.1
18
Not enough data
6.6
18
Platform Performance
Not enough data
7.5
19
Not enough data
7.3
19
Platform
7.5
312
7.6
461
7.4
165
7.3
351
Feature Not Available
7.2
164
8.3
400
8.2
525
8.5
409
8.4
510
8.0
292
8.0
448
8.2
401
8.1
539
8.4
423
8.2
527
Training & eLearning
Not enough data
8.2
59
Not enough data
7.9
59
Not enough data
7.9
60
Not enough data
8.3
60
Operations
Not enough data
8.8
20
Not enough data
8.7
21
Not enough data
8.7
20
Not enough data
8.4
21
Not enough data
8.2
20
Platform
Not enough data
7.1
38
Not enough data
7.0
39
Not enough data
7.3
40
Not enough data
8.1
43
Not enough data
7.8
40
Not enough data
Feature Not Available
Not enough data
7.2
37
Not enough data
7.8
42
Not enough data
7.8
39
Not enough data
6.9
35
Benchmarking and Equity - Compensation Management
Not enough data
6.2
36
Not enough data
6.3
35
Not enough data
6.3
35
Platform
7.5
312
7.6
461
7.4
165
7.3
351
Feature Not Available
7.2
164
8.3
400
8.2
525
8.5
409
8.4
510
8.0
292
8.0
448
8.2
401
8.1
539
8.4
423
8.2
527
Platform Basics
Not enough data
8.4
75
Not enough data
8.4
76
Not enough data
8.3
73
Platform Content
Not enough data
8.2
65
Not enough data
7.8
24
Not enough data
8.3
65
Platform Additional Functionality
Not enough data
7.9
59
Not enough data
8.2
64
Not enough data
7.8
21
Not enough data
7.8
22
Not enough data
8.4
24
Performance reviews
5.0
8
7.5
35
6.9
9
7.8
35
5.6
8
7.9
36
Goals
6.0
8
7.7
40
6.2
7
7.6
39
Feedback
6.5
9
8.0
38
6.5
8
7.7
37
6.5
8
Feature Not Available
6.0
7
7.5
37
Data
6.7
8
8.0
33
6.7
9
8.0
33
Agentic AI - Performance Management
Not enough data
6.5
9
Not enough data
5.6
9
Reports
6.8
11
7.7
45
6.9
12
8.2
47
6.8
12
7.9
46
8.2
12
8.2
46
Cleaning
6.4
13
8.1
49
7.6
11
7.8
47
8.0
11
8.1
49
Generative AI
7.0
9
Feature Not Available
6.9
9
6.3
34
5.7
9
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
6.1
14
Not enough data
6.4
14
Not enough data
6.8
14
Sourcing
Not enough data
8.3
110
Not enough data
8.2
107
Not enough data
8.0
20
Not enough data
8.8
20
Not enough data
8.4
20
Candidate Management - Applicant Tracking System
Not enough data
8.2
119
Not enough data
8.6
20
Not enough data
8.8
20
Not enough data
7.5
19
Not enough data
7.0
19
Not enough data
6.3
20
Not enough data
7.8
20
Platform
7.5
312
7.6
461
7.4
165
7.3
351
Feature Not Available
7.2
164
8.3
400
8.2
525
8.5
409
8.4
510
8.0
292
8.0
448
8.2
401
8.1
539
8.4
423
8.2
527
AI - Applicant Tracking Systems (ATS)
Not enough data
6.1
14
Not enough data
7.0
15
Not enough data
6.5
14
Agentic AI - Onboarding
Not enough data
5.9
25
Not enough data
6.5
26
Not enough data
6.2
26
Not enough data
6.1
26
Not enough data
6.2
26
Platform Content
8.0
106
7.6
143
8.2
114
7.8
146
8.2
95
8.1
144
7.6
47
6.9
136
7.0
46
7.2
133
7.1
45
7.1
133
Platform Additional Functionality
8.4
130
8.2
144
7.5
52
Feature Not Available
7.9
61
7.1
130
7.8
83
8.0
136
7.9
101
8.1
140
Platform Data
7.7
57
Feature Not Available
7.9
78
7.5
123
7.6
64
7.5
119
Platform
7.5
312
7.6
461
7.4
165
7.3
351
Feature Not Available
7.2
164
8.3
400
8.2
525
8.5
409
8.4
510
8.0
292
8.0
448
8.2
401
8.1
539
8.4
423
8.2
527
Recruiting and Onboarding
6.6
50
7.4
114
8.3
117
8.1
124
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
7.8
27
Not enough data
7.6
26
Not enough data
7.8
26
Not enough data
8.1
26
Course Delivery
Not enough data
8.5
22
Not enough data
7.8
22
Not enough data
7.5
22
Course Management
Not enough data
7.3
22
Not enough data
8.0
21
Not enough data
8.0
21
Not enough data
7.9
21
LMS Marketplace
Not enough data
Feature Not Available
Not enough data
8.0
20
Not enough data
Feature Not Available
Interface
Not enough data
6.7
20
Not enough data
5.9
18
Training & eLearning
Not enough data
8.6
20
Not enough data
8.2
59
Not enough data
8.2
20
Not enough data
7.9
59
Not enough data
7.9
60
Not enough data
8.3
60
Not enough data
8.3
20
Generative AI
Not enough data
6.5
10
Not enough data
6.8
11
Not enough data
Feature Not Available
Agentic AI - Corporate Learning Management Systems
Not enough data
Not enough data
Not enough data
Not enough data
Time Tracking
8.3
218
8.2
279
8.4
132
7.7
195
8.4
95
7.2
165
Client Invoicing
Feature Not Available
6.7
84
Feature Not Available
7.1
97
8.2
75
|
Verified
6.3
80
Mobile Time Tracking
8.3
151
8.2
217
Administration
8.0
135
|
Verified
7.5
211
7.9
137
|
Verified
7.7
219
8.1
141
|
Verified
7.6
212
7.9
131
|
Verified
7.5
192
8.3
199
|
Verified
8.0
256
Platform
8.2
217
|
Verified
8.0
269
7.7
99
|
Verified
7.0
177
6.9
35
6.6
85
8.2
208
|
Verified
8.0
261
8.0
149
|
Verified
7.4
219
7.5
76
|
Verified
5.9
86
Platform
7.5
312
7.6
461
7.4
165
7.3
351
Feature Not Available
7.2
164
8.3
400
8.2
525
8.5
409
8.4
510
8.0
292
8.0
448
8.2
401
8.1
539
8.4
423
8.2
527
Platform
7.5
312
7.6
461
7.4
165
7.3
351
Feature Not Available
7.2
164
8.3
400
8.2
525
8.5
409
8.4
510
8.0
292
8.0
448
8.2
401
8.1
539
8.4
423
8.2
527
Workforce Management Platform Features
8.8
31
7.9
53
8.0
27
7.9
59
8.6
68
8.8
95
8.4
67
8.4
96
8.4
29
8.3
73
Feature Not Available
8.0
58
8.8
41
8.3
72
9.0
59
8.8
98
7.7
27
8.1
54
8.2
38
8.0
66
Platform
7.5
312
7.6
461
7.4
165
7.3
351
Feature Not Available
7.2
164
8.3
400
8.2
525
8.5
409
8.4
510
8.0
292
8.0
448
8.2
401
8.1
539
8.4
423
8.2
527
Categories
Categories
Shared Categories
Paychex and isolved are categorized as Payroll, HCM Software, Core HR, HR Analytics, Onboarding, Performance Management, Benefits Administration, Corporate Learning Management Systems, Time Tracking, Expense Management, Workforce Management, Candidate Relationship Management, and Time & Attendance
Unique Categories
Paychex is categorized as PEO Providers and Background Check
isolved is categorized as Interview Scheduling, Training Management Systems, Employee Scheduling, Applicant Tracking Systems (ATS), Compensation Management, Job Description Management, and Healthcare HR
Reviews
Reviewers' Company Size
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
isolved
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
4.0%
Retail
3.9%
Other
74.2%
Hospital & Health Care
9.3%
Non-Profit Organization Management
6.4%
Construction
5.4%
Accounting
4.3%
Human Resources
3.8%
Other
70.7%
Discussions
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
Has anyone else had troubles with taxes not being paid in 2019?
1 Comment
SC
Yes! We have had that same issue. The tax department is woefully understaffed, but iSolved has been making strides in getting new tax professionals hired....Read more
How can I extract my employee docs for migration to another platform?
1 Comment
RR
Hi Toni! I will have a member of your dedicated Customer Support Team reach out to you for the specifics around this question.
Read more
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