Introducing G2.ai, the future of software buying.Try now
Compare Paychex and QuickBooks Payroll 
Featured Products
At a Glance
Market Segments
Small-Business (75.5% of reviews)
Small-Business (72.9% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
$22.50 Per Month
Paychex
Star Rating
(1,632)4.1 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexQuickBooks Payroll
Star Rating
(74)3.7 out of 5
Market Segments
Small-Business (72.9% of reviews)
Pros & Cons
Entry-Level Pricing
$22.50 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Paychex excels in overall user satisfaction, reflected in its higher G2 Score compared to QuickBooks Payroll. Users appreciate the clean, user-friendly interface and the comprehensive features that cover all aspects of payroll management.
- According to verified reviews, Paychex offers a more robust support system, with users highlighting the ability to reach out to a dedicated account representative for assistance. This level of support contrasts with QuickBooks Payroll, where users have expressed concerns about security and efficiency.
- Users say that Paychex's implementation process is smooth and intuitive, making it easier for businesses to get started. In comparison, while QuickBooks Payroll is noted for its quick setup, some users feel it lacks the depth and security of other payroll systems.
- Reviewers mention that Paychex provides excellent customization options, allowing users to tailor dashboards and reports to their specific needs. QuickBooks Payroll, while user-friendly, has been described as having limited customization capabilities, which may not meet all user requirements.
- G2 reviewers highlight Paychex's superior features for payroll processing, such as real-time paycheck visibility and efficient direct deposit options. QuickBooks Payroll, on the other hand, has received feedback indicating that it may not be as efficient as other third-party payroll systems.
- Users report that Paychex's comprehensive reporting and dashboard capabilities enhance their payroll experience, making it easier to manage and analyze payroll data. In contrast, QuickBooks Payroll's reporting features are seen as less robust, which may limit users' ability to gain insights from their payroll data.
Pricing
Entry-Level Pricing
QuickBooks Payroll
Core
$22.50
Per Month
Cover the basics—easily pay your team and have your payroll taxes done for you.
- Payroll features Full-service payroll Includes automated taxes and forms Auto Payroll 1099 E-File & Pay Expert product support Next-day direct deposit
Free Trial
Paychex
No trial information availableQuickBooks Payroll
No trial information availableRatings
Meets Requirements
8.7
1,307
8.2
51
Ease of Use
8.5
1,367
8.3
51
Ease of Setup
8.3
976
8.3
25
Ease of Admin
8.5
956
8.6
19
Quality of Support
8.3
1,260
7.1
47
Has the product been a good partner in doing business?
8.5
955
8.1
25
Product Direction (% positive)
7.5
1,284
7.0
47
Features by Category
Core HR
8.1
113
Not enough data
7.8
106
Not enough data
7.8
52
Not enough data
8.1
76
Not enough data
8.4
113
Not enough data
7.7
114
Not enough data
Generative AI
4.3
5
Not enough data
Platform
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
409
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.4
423
Not enough data
Expense Reports
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Not enough data
Agentic AI - Expense Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Travel Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Not enough data
Mobile
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Not enough data
Platform
7.7
13
Not enough data
7.8
24
|
Verified
Not enough data
Administration
8.5
26
|
Verified
Not enough data
Administration
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Not enough data
Platform
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Not enough data
Employee Self Service
8.6
853
|
Verified
8.0
36
|
Verified
8.0
545
|
Verified
7.4
26
|
Verified
8.3
529
|
Verified
7.2
27
|
Verified
Administration
8.7
857
|
Verified
8.7
37
|
Verified
7.9
562
|
Verified
7.7
36
|
Verified
9.3
931
|
Verified
8.6
36
|
Verified
8.5
406
|
Verified
8.2
32
|
Verified
8.9
779
|
Verified
8.4
33
|
Verified
8.7
563
|
Verified
7.8
29
|
Verified
8.6
455
|
Verified
8.3
26
|
Verified
9.1
782
|
Verified
8.5
34
|
Verified
9.1
830
|
Verified
8.4
29
|
Verified
Taxes
9.1
878
|
Verified
8.6
35
|
Verified
9.0
834
|
Verified
8.0
32
|
Verified
9.1
826
|
Verified
8.4
27
|
Verified
Integration
7.8
262
|
Verified
7.5
22
|
Verified
7.7
302
|
Verified
7.6
28
|
Verified
7.7
306
|
Verified
8.6
32
|
Verified
7.6
265
|
Verified
8.3
24
|
Verified
Platform
8.6
860
|
Verified
8.2
35
|
Verified
8.6
838
|
Verified
8.4
35
|
Verified
8.8
872
|
Verified
8.1
38
|
Verified
8.7
726
|
Verified
7.7
31
|
Verified
Benefits Administration Platform Features
8.2
233
Not enough data
8.0
196
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
190
Not enough data
8.3
225
Not enough data
8.4
210
Not enough data
7.9
152
Not enough data
Benefits Administration Platform Features
8.2
233
Not enough data
8.0
196
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
190
Not enough data
8.3
225
Not enough data
8.4
210
Not enough data
8.3
222
Not enough data
7.9
152
Not enough data
7.6
102
Not enough data
5.8
19
Not enough data
6.7
23
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
409
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.4
423
Not enough data
Compliance
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Not enough data
Platform
6.5
9
Not enough data
7.0
9
Not enough data
7.3
8
Not enough data
Support
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
7.2
10
Not enough data
6.9
12
Not enough data
6.5
12
Not enough data
6.5
11
Not enough data
Automation
7.3
25
Not enough data
Logistics
7.9
30
Not enough data
7.5
27
Not enough data
6.7
25
Not enough data
Management
6.5
19
Not enough data
7.4
20
Not enough data
7.7
25
Not enough data
8.0
30
Not enough data
8.1
30
Not enough data
8.4
31
Not enough data
7.6
28
Not enough data
Monitoring
7.6
25
Not enough data
7.6
26
Not enough data
7.1
26
Not enough data
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
6.8
21
Not enough data
6.6
50
Not enough data
7.6
22
|
Verified
Not enough data
Platform
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
409
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.4
423
Not enough data
Background Check Administration
8.0
21
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
Background Check Data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Not enough data
Background Check Additional Functionality
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
Not enough data
AI Insight Check - Background Check
Feature Not Available
Not enough data
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Performance reviews
5.0
8
Not enough data
6.9
9
Not enough data
5.6
8
Not enough data
Goals
6.0
8
Not enough data
6.2
7
Not enough data
Feedback
6.5
9
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
6.0
7
Not enough data
Data
6.7
8
Not enough data
6.7
9
Not enough data
Agentic AI - Performance Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reports
6.8
11
Not enough data
6.9
12
Not enough data
6.8
12
Not enough data
8.2
12
Not enough data
Cleaning
6.4
13
Not enough data
7.6
11
Not enough data
8.0
11
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
5.7
9
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Platform Content
8.0
106
Not enough data
8.2
114
Not enough data
8.2
95
Not enough data
7.6
47
Not enough data
7.0
46
Not enough data
7.1
45
Not enough data
Platform Additional Functionality
8.4
130
Not enough data
7.5
52
Not enough data
7.9
61
Not enough data
7.8
83
Not enough data
7.9
101
Not enough data
Platform Data
7.7
57
Not enough data
7.9
78
Not enough data
7.6
64
Not enough data
Platform
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
409
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.4
423
Not enough data
Recruiting and Onboarding
6.6
50
Not enough data
8.3
117
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Corporate Learning Management Systems
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Time Tracking
8.3
218
Not enough data
8.4
132
Not enough data
8.4
95
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Not enough data
Mobile Time Tracking
8.3
151
Not enough data
Administration
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Not enough data
Platform
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Not enough data
Platform
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
409
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.4
423
Not enough data
Platform
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
409
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.4
423
Not enough data
Workforce Management Platform Features
8.8
31
Not enough data
8.0
27
Not enough data
8.6
68
Not enough data
8.4
67
Not enough data
8.4
29
Not enough data
Feature Not Available
Not enough data
8.8
41
Not enough data
9.0
59
Not enough data
7.7
27
Not enough data
8.2
38
Not enough data
Platform
7.5
312
Not enough data
7.4
165
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
8.5
409
Not enough data
8.0
292
Not enough data
8.2
401
Not enough data
8.4
423
Not enough data
Categories
Categories
Shared Categories
Paychex and QuickBooks Payroll are categorized as Payroll
Unique Categories
Paychex is categorized as PEO Providers, HCM Software, Core HR, HR Analytics, Onboarding, Performance Management, Benefits Administration, Corporate Learning Management Systems, Time Tracking, Expense Management, Workforce Management, Candidate Relationship Management, Background Check, and Time & Attendance
QuickBooks Payroll has no unique categories
Reviews
Reviewers' Company Size
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
QuickBooks Payroll
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
4.0%
Retail
3.9%
Other
74.2%
Accounting
18.6%
Human Resources
8.6%
Information Technology and Services
5.7%
Financial Services
5.7%
Transportation/Trucking/Railroad
4.3%
Other
57.1%
Discussions
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
How can we get more training on reporting? Or custom reporting
2 Comments
NO
There are tutorials in the portal as well as you were assigned a dedicated specialist. either should be able to assist your in making custom reports.Read more
QuickBooks Payroll has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
