Compare Paychex and QuickBooks Payroll 
At a Glance
Market Segments
Small-Business (75.4% of reviews)
Small-Business (52.3% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
Starting at $50.00 Per Month
Paychex
Star Rating
(1,646)4.1 out of 5
Market Segments
Small-Business (75.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexQuickBooks Payroll
Star Rating
(486)4.4 out of 5
Market Segments
Small-Business (52.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $50.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Paychex excels in providing a comprehensive platform that manages the entire employee lifecycle, from recruitment to retirement. Users appreciate the Hiring module, which simplifies managing multiple job openings, making it a strong choice for businesses looking for an all-in-one solution.
- Users say QuickBooks Payroll stands out for its seamless integration with QuickBooks Online, enhancing the overall user experience. Many find the payroll process to be "so fast and easy," which is particularly beneficial for small businesses that need efficiency in their operations.
- According to verified reviews, Paychex receives high marks for its customer support, with users highlighting the availability of knowledgeable representatives who provide timely assistance. This level of support can be crucial for businesses that may need guidance during implementation or troubleshooting.
- Reviewers mention that QuickBooks Payroll offers a user-friendly interface, scoring higher in ease of use compared to Paychex. This makes it particularly appealing for small business owners who may not have extensive payroll experience and prefer a straightforward setup process.
- G2 reviewers indicate that while Paychex has a broader range of features, some users feel it can be overwhelming due to its complexity. This may pose a challenge for smaller businesses that require a more streamlined approach to payroll management.
- Users highlight that QuickBooks Payroll, despite its limitations in some areas, provides excellent onboarding workflows that help standardize processes effectively. This feature is particularly beneficial for businesses looking to enhance their employee onboarding experience without excessive manual input.
Pricing
Entry-Level Pricing
QuickBooks Payroll
Core
Starting at $50.00
Per Month
Cover the basics—easily pay your team and have your payroll taxes done for you.
Includes:
- Automated payroll processing
- Federal and state tax calculations and filings
- Next-day direct deposit
Free Trial
Paychex
No trial information availableQuickBooks Payroll
No trial information availableRatings
Meets Requirements
8.7
1,317
8.9
396
Ease of Use
8.5
1,378
9.1
403
Ease of Setup
8.3
988
8.5
263
Ease of Admin
8.5
965
8.8
260
Quality of Support
8.3
1,271
8.9
376
Has the product been a good partner in doing business?
8.5
963
8.9
268
Product Direction (% positive)
7.5
1,295
8.8
390
Features by Category
Core HR
8.1
114
8.8
199
7.9
107
8.6
190
7.8
53
7.2
107
8.1
77
8.0
137
8.4
114
8.6
158
7.8
115
8.8
189
Generative AI
4.3
5
6.8
36
Platform
7.5
312
8.2
204
7.4
165
7.5
143
Feature Not Available
7.5
127
8.3
400
8.7
220
8.5
410
8.6
208
8.0
292
8.4
182
8.2
401
8.1
203
8.5
424
8.6
215
Expense Reports
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Not enough data
Agentic AI - Expense Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Travel Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Not enough data
Mobile
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Not enough data
Platform
7.7
13
Not enough data
7.8
24
|
Verified
Not enough data
Administration
8.5
26
|
Verified
Not enough data
Administration
8.0
134
|
Verified
Not enough data
7.9
136
|
Verified
Not enough data
8.1
140
|
Verified
Not enough data
7.9
130
|
Verified
Not enough data
8.3
198
|
Verified
Not enough data
Platform
8.2
216
|
Verified
Not enough data
7.7
98
|
Verified
Not enough data
6.9
34
Not enough data
8.2
207
|
Verified
Not enough data
8.0
148
|
Verified
Not enough data
7.5
75
|
Verified
Not enough data
Employee Self Service
8.6
854
|
Verified
8.0
36
|
Verified
8.0
546
|
Verified
7.4
26
|
Verified
8.3
529
|
Verified
7.2
27
|
Verified
Administration
8.7
862
|
Verified
8.8
39
|
Verified
7.9
562
|
Verified
7.7
36
|
Verified
9.3
933
|
Verified
8.6
35
|
Verified
8.5
407
|
Verified
8.1
31
|
Verified
8.9
779
|
Verified
8.4
33
|
Verified
8.7
563
|
Verified
7.8
29
|
Verified
8.6
457
|
Verified
8.3
26
|
Verified
9.1
782
|
Verified
8.5
33
|
Verified
9.1
832
|
Verified
8.4
29
|
Verified
Taxes
9.1
879
|
Verified
8.6
35
|
Verified
9.0
834
|
Verified
7.7
33
|
Verified
9.1
827
|
Verified
8.1
28
|
Verified
Integration
7.8
263
|
Verified
7.5
22
|
Verified
7.7
302
|
Verified
7.6
28
|
Verified
7.7
306
|
Verified
8.5
34
|
Verified
7.6
265
|
Verified
8.3
24
|
Verified
Platform
8.6
861
|
Verified
8.0
36
|
Verified
8.6
840
|
Verified
8.4
35
|
Verified
8.7
876
|
Verified
8.1
38
|
Verified
8.7
728
|
Verified
7.4
32
|
Verified
Benefits Administration Platform Features
8.2
232
9.0
200
7.9
195
9.2
191
7.0
112
8.5
151
8.3
172
9.0
193
8.5
189
8.6
140
8.2
225
9.3
200
8.4
210
8.9
151
7.9
151
8.7
155
Benefits Administration Platform Features
8.2
232
9.0
200
7.9
195
9.2
191
7.0
112
8.5
151
8.3
172
9.0
193
8.5
189
8.6
140
8.2
225
9.3
200
8.4
210
8.9
151
8.3
222
9.2
169
7.9
151
8.7
155
7.6
101
8.4
116
5.8
19
7.6
45
6.7
23
8.1
56
Generative AI
Feature Not Available
6.9
33
Feature Not Available
6.8
32
Feature Not Available
7.0
32
Platform
7.5
312
8.2
204
7.4
165
7.5
143
Feature Not Available
7.5
127
8.3
400
8.7
220
8.5
410
8.6
208
8.0
292
8.4
182
8.2
401
8.1
203
8.5
424
8.6
215
Compliance
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Not enough data
Platform
6.5
9
Not enough data
7.0
9
Not enough data
6.5
9
Not enough data
Support
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
6.5
11
Not enough data
6.9
12
Not enough data
6.0
13
Not enough data
6.0
12
Not enough data
Automation
7.4
26
Not enough data
Logistics
8.0
31
Not enough data
7.6
28
Not enough data
6.9
26
Not enough data
Management
6.7
20
Not enough data
7.5
21
Not enough data
7.8
26
Not enough data
8.1
31
Not enough data
8.2
31
Not enough data
8.4
32
Not enough data
7.7
29
Not enough data
Monitoring
7.7
26
Not enough data
7.7
27
Not enough data
7.2
27
Not enough data
Basics
Not enough data
7.8
65
Not enough data
8.5
80
Not enough data
8.6
80
Not enough data
7.7
57
Data
Not enough data
8.2
90
Not enough data
8.0
87
Not enough data
8.1
82
Logistics
Not enough data
7.9
66
Not enough data
8.7
83
Agentic AI - Offboarding
Not enough data
5.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
6.7
20
Not enough data
6.6
49
7.0
77
7.5
21
|
Verified
Not enough data
Platform
7.5
312
8.2
204
7.4
165
7.5
143
Feature Not Available
7.5
127
8.3
400
8.7
220
8.5
410
8.6
208
8.0
292
8.4
182
8.2
401
8.1
203
8.5
424
8.6
215
Background Check Administration
8.0
20
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
Background Check Data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Not enough data
Background Check Additional Functionality
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
Not enough data
AI Insight Check - Background Check
Feature Not Available
Not enough data
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance reviews
5.0
8
Not enough data
6.9
9
Not enough data
5.6
8
Not enough data
Goals
6.0
8
Not enough data
6.2
7
Not enough data
Feedback
6.5
9
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
6.0
7
Not enough data
Data
6.7
8
Not enough data
6.7
9
Not enough data
Agentic AI - Performance Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reports
6.8
11
Not enough data
6.9
12
Not enough data
6.8
12
Not enough data
8.2
12
Not enough data
Cleaning
6.4
13
Not enough data
7.6
11
Not enough data
8.0
11
Not enough data
Generative AI
Feature Not Available
Not enough data
6.9
9
Not enough data
5.7
9
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
8.0
15
Not enough data
8.2
13
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
8.1
15
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.5
312
8.2
204
7.4
165
7.5
143
Feature Not Available
7.5
127
8.3
400
8.7
220
8.5
410
8.6
208
8.0
292
8.4
182
8.2
401
8.1
203
8.5
424
8.6
215
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Feature Not Available
8.0
5
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Platform Content
8.0
106
8.2
132
8.2
114
8.8
147
8.2
95
9.1
151
7.6
47
7.5
96
7.0
46
8.6
125
7.1
45
8.3
119
Platform Additional Functionality
8.4
129
8.8
139
7.5
51
7.8
96
7.9
60
7.7
99
7.8
82
8.7
139
7.9
100
8.9
142
Platform Data
7.6
56
8.3
18
7.9
77
8.5
118
7.6
64
8.8
114
Platform
7.5
312
8.2
204
7.4
165
7.5
143
Feature Not Available
7.5
127
8.3
400
8.7
220
8.5
410
8.6
208
8.0
292
8.4
182
8.2
401
8.1
203
8.5
424
8.6
215
Recruiting and Onboarding
6.6
49
7.0
77
8.3
116
9.0
140
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Documentation - I-9 Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Corporate Learning Management Systems
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Time Tracking
8.3
217
Not enough data
8.3
131
Not enough data
8.4
94
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Not enough data
Mobile Time Tracking
8.3
150
Not enough data
Administration
8.0
134
|
Verified
Not enough data
7.9
136
|
Verified
Not enough data
8.1
140
|
Verified
Not enough data
7.9
130
|
Verified
Not enough data
8.3
198
|
Verified
Not enough data
Platform
8.2
216
|
Verified
Not enough data
7.7
98
|
Verified
Not enough data
6.9
34
Not enough data
8.2
207
|
Verified
Not enough data
8.0
148
|
Verified
Not enough data
7.5
75
|
Verified
Not enough data
Platform
7.5
312
8.2
204
7.4
165
7.5
143
Feature Not Available
7.5
127
8.3
400
8.7
220
8.5
410
8.6
208
8.0
292
8.4
182
8.2
401
8.1
203
8.5
424
8.6
215
Platform
7.5
312
8.2
204
7.4
165
7.5
143
Feature Not Available
7.5
127
8.3
400
8.7
220
8.5
410
8.6
208
8.0
292
8.4
182
8.2
401
8.1
203
8.5
424
8.6
215
Workforce Management Platform Features
8.8
31
Not enough data
8.0
27
Not enough data
8.6
68
Not enough data
8.4
67
Not enough data
8.4
29
Not enough data
Feature Not Available
Not enough data
8.8
41
Not enough data
9.0
59
Not enough data
7.7
27
Not enough data
8.2
38
Not enough data
Platform
7.5
312
8.2
204
7.4
165
7.5
143
Feature Not Available
7.5
127
8.3
400
8.7
220
8.5
410
8.6
208
8.0
292
8.4
182
8.2
401
8.1
203
8.5
424
8.6
215
Categories
Categories
Shared Categories
Paychex and QuickBooks Payroll are categorized as Benefits Administration, Payroll, Onboarding, and Core HR
Unique Categories
Paychex is categorized as Candidate Relationship Management, Time Tracking, PEO Providers, Time & Attendance, Applicant Tracking Systems (ATS), Performance Management, Workforce Management, Background Check, HR Analytics, Corporate Learning Management Systems, Employee Perks, Expense Management, HCM Software, and Employee Recognition
QuickBooks Payroll is categorized as Offboarding and I-9 Compliance
Reviews
Reviewers' Company Size
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
QuickBooks Payroll
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
3.9%
Retail
3.9%
Other
74.3%
Computer Software
6.6%
Non-Profit Organization Management
6.4%
Hospital & Health Care
6.1%
Insurance
5.7%
Accounting
4.7%
Other
70.6%
Discussions
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
Does GoCo support both salaried employees and 1099 contractors?
2 Comments
TC
Yes, GoCo does support both salaried and 1099 contractors through the onboarding process. I think of it as your new HR personnel record keeper. Read more
Did you ever use GoCo as a repository for your documents?
2 Comments
RD
Yes, Employers that keep records of immunization status, support orders, and other important documents.Read more
What makes GoCo different from other HR platforms?
2 Comments
LO
The big stand-out for GoCo is service! Each company gets a dedicated CSM (client service manager) along with a multitude of other team members that work...Read more
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