Compare Paychex and bswift 
At a Glance
Market Segments
Small-Business (75.5% of reviews)
Enterprise (54.8% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
No pricing available
Paychex
Star Rating
(1,645)4.1 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about Paychexbswift
Star Rating
(31)3.8 out of 5
Market Segments
Enterprise (54.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about bswiftSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Paychex excels in overall user satisfaction, boasting a higher G2 Score compared to bswift. Users appreciate its clean, user-friendly interface that consolidates payroll and benefits in one place, making it easier to manage their financial information.
- According to verified reviews, Paychex stands out for its customization options. Users highlight the ability to tailor dashboards and reports to their specific needs, with one reviewer noting the helpfulness of dedicated account representatives in creating custom reports.
- Users say that bswift offers a flexible interface that is particularly beneficial for managing complex benefits packages. Reviewers mention its capability to handle new benefits like behavioral health and legal services, which can be a significant advantage for organizations with diverse employee needs.
- Reviewers mention that while Paychex has a strong overall performance, some users find challenges with specific workflows, particularly in configuration. This contrasts with bswift, which is noted for its ease of integration with other platforms like Paylocity, enhancing accessibility for both employees and administrators.
- According to recent user feedback, Paychex is praised for its smooth onboarding process, making it easier for new users to get started. In contrast, bswift's setup process is perceived as less intuitive, which may pose challenges for new users.
- G2 reviewers highlight that while both platforms offer solid support, Paychex receives higher marks for its quality of support. Users appreciate the responsiveness of Paychex's support team, which is crucial for resolving issues quickly and efficiently.
Pricing
Entry-Level Pricing
bswift
No pricing availableFree Trial
Paychex
No trial information availablebswift
No trial information availableRatings
Meets Requirements
8.7
1,315
8.3
24
Ease of Use
8.5
1,376
8.1
26
Ease of Setup
8.3
986
7.6
9
Ease of Admin
8.5
963
7.7
11
Quality of Support
8.3
1,269
7.8
21
Has the product been a good partner in doing business?
8.5
961
7.9
11
Product Direction (% positive)
7.5
1,293
5.2
22
Features by Category
Core HR
8.1
114
Not enough data
7.9
107
Not enough data
7.8
53
Not enough data
8.1
77
Not enough data
8.4
114
Not enough data
7.8
115
Not enough data
Generative AI
4.3
5
Not enough data
Platform
7.5
312
7.6
9
7.4
165
9.0
8
Feature Not Available
8.1
7
8.3
400
8.7
10
8.5
410
8.3
9
8.0
292
7.7
8
8.2
401
7.8
9
8.5
424
7.7
10
Expense Reports
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Not enough data
Agentic AI - Expense Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Travel Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Not enough data
Mobile
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Not enough data
Platform
7.7
13
Not enough data
7.8
24
|
Verified
Not enough data
Administration
8.5
26
|
Verified
Not enough data
Administration
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Not enough data
Platform
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Not enough data
Employee Self Service
8.6
855
|
Verified
Not enough data
8.0
547
|
Verified
Not enough data
8.3
530
|
Verified
Not enough data
Administration
8.7
861
|
Verified
Not enough data
7.9
563
|
Verified
Not enough data
9.3
933
|
Verified
Not enough data
8.5
407
|
Verified
Not enough data
8.9
780
|
Verified
Not enough data
8.7
564
|
Verified
Not enough data
8.6
458
|
Verified
Not enough data
9.2
783
|
Verified
Not enough data
9.1
832
|
Verified
Not enough data
Taxes
9.1
880
|
Verified
Not enough data
9.0
835
|
Verified
Not enough data
9.1
828
|
Verified
Not enough data
Integration
7.8
264
|
Verified
Not enough data
7.7
303
|
Verified
Not enough data
7.7
307
|
Verified
Not enough data
7.6
266
|
Verified
Not enough data
Platform
8.6
862
|
Verified
Not enough data
8.6
841
|
Verified
Not enough data
8.7
877
|
Verified
Not enough data
8.7
729
|
Verified
Not enough data
Benefits Administration Platform Features
8.2
233
8.3
11
8.0
196
8.9
12
7.0
112
9.3
9
8.3
172
7.8
10
8.5
190
Not enough data
8.2
226
9.0
13
8.4
211
8.9
9
7.9
152
7.7
8
Benefits Administration Platform Features
8.2
233
8.3
11
8.0
196
8.9
12
7.0
112
9.3
9
8.3
172
7.8
10
8.5
190
Not enough data
8.2
226
9.0
13
8.4
211
8.9
9
8.3
223
8.3
10
7.9
152
7.7
8
7.6
102
9.1
9
5.8
19
Not enough data
6.7
23
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
7.5
312
7.6
9
7.4
165
9.0
8
Feature Not Available
8.1
7
8.3
400
8.7
10
8.5
410
8.3
9
8.0
292
7.7
8
8.2
401
7.8
9
8.5
424
7.7
10
Compliance
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Not enough data
Platform
6.5
9
Not enough data
7.0
9
Not enough data
6.5
9
Not enough data
Support
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
6.5
11
Not enough data
6.9
12
Not enough data
6.0
13
Not enough data
6.0
12
Not enough data
Automation
7.3
25
Not enough data
Logistics
7.9
30
Not enough data
7.5
27
Not enough data
6.7
25
Not enough data
Management
6.5
19
Not enough data
7.4
20
Not enough data
7.7
25
Not enough data
8.0
30
Not enough data
8.1
30
Not enough data
8.4
31
Not enough data
7.6
28
Not enough data
Monitoring
7.6
25
Not enough data
7.6
26
Not enough data
7.1
26
Not enough data
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
6.8
21
Not enough data
6.6
50
Not enough data
7.6
22
|
Verified
Not enough data
Platform
7.5
312
7.6
9
7.4
165
9.0
8
Feature Not Available
8.1
7
8.3
400
8.7
10
8.5
410
8.3
9
8.0
292
7.7
8
8.2
401
7.8
9
8.5
424
7.7
10
Background Check Administration
8.0
21
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
Background Check Data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Not enough data
Background Check Additional Functionality
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
Not enough data
AI Insight Check - Background Check
Feature Not Available
Not enough data
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Performance
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance reviews
5.0
8
Not enough data
6.9
9
Not enough data
5.6
8
Not enough data
Goals
6.0
8
Not enough data
6.2
7
Not enough data
Feedback
6.5
9
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
6.0
7
Not enough data
Data
6.7
8
Not enough data
6.7
9
Not enough data
Agentic AI - Performance Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reports
6.8
11
Not enough data
6.9
12
Not enough data
6.8
12
Not enough data
8.2
12
Not enough data
Cleaning
6.4
13
Not enough data
7.6
11
Not enough data
8.0
11
Not enough data
Generative AI
Feature Not Available
Not enough data
6.9
9
Not enough data
5.7
9
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
8.0
15
Not enough data
8.2
13
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
8.1
15
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.5
312
7.6
9
7.4
165
9.0
8
Feature Not Available
8.1
7
8.3
400
8.7
10
8.5
410
8.3
9
8.0
292
7.7
8
8.2
401
7.8
9
8.5
424
7.7
10
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Platform Content
8.0
106
Not enough data
8.2
114
Not enough data
8.2
95
Not enough data
7.6
47
Not enough data
7.0
46
Not enough data
7.1
45
Not enough data
Platform Additional Functionality
8.4
130
Not enough data
7.5
52
Not enough data
7.9
61
Not enough data
7.8
83
Not enough data
7.9
101
Not enough data
Platform Data
7.7
57
Not enough data
7.9
78
Not enough data
7.6
64
Not enough data
Platform
7.5
312
7.6
9
7.4
165
9.0
8
Feature Not Available
8.1
7
8.3
400
8.7
10
8.5
410
8.3
9
8.0
292
7.7
8
8.2
401
7.8
9
8.5
424
7.7
10
Recruiting and Onboarding
6.6
50
Not enough data
8.3
117
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Corporate Learning Management Systems
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Time Tracking
8.3
218
Not enough data
8.4
132
Not enough data
8.4
95
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Not enough data
Mobile Time Tracking
8.3
151
Not enough data
Administration
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Not enough data
Platform
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Not enough data
Platform
7.5
312
7.6
9
7.4
165
9.0
8
Feature Not Available
8.1
7
8.3
400
8.7
10
8.5
410
8.3
9
8.0
292
7.7
8
8.2
401
7.8
9
8.5
424
7.7
10
Platform
7.5
312
7.6
9
7.4
165
9.0
8
Feature Not Available
8.1
7
8.3
400
8.7
10
8.5
410
8.3
9
8.0
292
7.7
8
8.2
401
7.8
9
8.5
424
7.7
10
Workforce Management Platform Features
8.8
31
Not enough data
8.0
27
Not enough data
8.6
68
Not enough data
8.4
67
Not enough data
8.4
29
Not enough data
Feature Not Available
Not enough data
8.8
41
Not enough data
9.0
59
Not enough data
7.7
27
Not enough data
8.2
38
Not enough data
Platform
7.5
312
7.6
9
7.4
165
9.0
8
Feature Not Available
8.1
7
8.3
400
8.7
10
8.5
410
8.3
9
8.0
292
7.7
8
8.2
401
7.8
9
8.5
424
7.7
10
Categories
Categories
Shared Categories
Paychex and bswift are categorized as Benefits Administration
Unique Categories
Paychex is categorized as Candidate Relationship Management, Time Tracking, PEO Providers, Time & Attendance, Applicant Tracking Systems (ATS), Performance Management, Payroll, Workforce Management, Background Check, HR Analytics, Corporate Learning Management Systems, Employee Perks, Onboarding, Core HR, Expense Management, HCM Software, and Employee Recognition
bswift is categorized as Benefits Support
Reviews
Reviewers' Company Size
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
bswift
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
3.9%
Retail
3.9%
Other
74.4%
Computer Software
9.7%
Mechanical or Industrial Engineering
9.7%
Information Technology and Services
9.7%
Building Materials
6.5%
Retail
6.5%
Other
58.1%
Discussions
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
bswift has no discussions with answers
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